Best Email Software

Marina Schlosser
MS
Researched and written by Marina Schlosser

Email software facilitates the transmission of electronic mail from one user to another. Email provides businesses a fast, accessible way to communicate important information and conduct business with clients, prospective buyers, and coworkers.

Email software includes a web-based or desktop email client that manages and formats emails by communicating with an email server. This software facilitates various business tasks, including disseminating promotional information, distributing company newsletters, and sharing onboarding information.

Email enables the secure transmission of documents, contact information, and other large-scale attachments internally and externally. It remains one of the most efficient means of internal and external communication and is used by all personnel within a business regardless of their team. Usually, the company email system is managed by IT specialists who help block spam and unwanted senders, ensure secure gateways for internal communication, and monitor for any security issues that may arise.

Email software integrates with products such as email management software and email verification software, which add functionality to the basic features of email. email marketing software enables marketing teams to leverage email for promoting campaigns. Tools like secure email gateway software, email anti-spam software, and intelligent email protection software are integrated with email platforms to enhance security.

To qualify for inclusion in the Email category, a product must:

Have an inbox where messages can be received, searched, sorted, and managed
Allow the transmission of both text and attachments
Allow a user to archive messages
Have an address book or contact list feature
Alert users about a message’s delivery status
Integrate with calendar, instant messaging, reminder, or note-taking software

Best Email Software At A Glance

Best for Small Businesses:
Google Workspace
Google Workspace
Best for Mid-Market:
Google Workspace
Google Workspace
Best for Enterprise:
Microsoft Outlook
Microsoft Outlook
Highest User Satisfaction:
Google Workspace
Google Workspace
Best Free Software:
Google Workspace
Google Workspace
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Best for Enterprise:
Microsoft Outlook
Microsoft Outlook
Highest User Satisfaction:
Google Workspace
Google Workspace
Best Free Software:
Google Workspace
Google Workspace
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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89 Listings in Email Available
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Google Workspace
(42,520)4.6 out of 5
2nd Easiest To Use in Email software
View top Consulting Services for Google Workspace
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Workspace brings email, chat, files, meetings and your favorite apps into a people-first experience powered by Google AI so that you can safely connect, create and collaborate.

    Users
    • Student
    • Teacher
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Google Workspace is a suite of productivity tools, including email, calendar, cloud storage, and document creation, designed to facilitate collaboration and streamline tasks.
    • Users frequently mention the ease of use, seamless integration of services, and the ability to collaborate in real time as key benefits of Google Workspace.
    • Users experienced issues with the requirement for continuous internet connectivity, limitations in offline functionality, and difficulties in integrating with non-Google products.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Workspace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,018
    Team Collaboration
    470
    Integrations
    452
    Helpful
    446
    Google Integration
    377
    Cons
    Limited Features
    369
    Missing Features
    364
    Lacking Features
    160
    Google Workspace Limitations
    141
    Expensive
    138
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Workspace features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Ease of Use
    Average: 8.3
    8.6
    Quality of Support
    Average: 8.2
    9.0
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

Google Workspace brings email, chat, files, meetings and your favorite apps into a people-first experience powered by Google AI so that you can safely connect, create and collaborate.

Users
  • Student
  • Teacher
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Google Workspace is a suite of productivity tools, including email, calendar, cloud storage, and document creation, designed to facilitate collaboration and streamline tasks.
  • Users frequently mention the ease of use, seamless integration of services, and the ability to collaborate in real time as key benefits of Google Workspace.
  • Users experienced issues with the requirement for continuous internet connectivity, limitations in offline functionality, and difficulties in integrating with non-Google products.
Google Workspace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,018
Team Collaboration
470
Integrations
452
Helpful
446
Google Integration
377
Cons
Limited Features
369
Missing Features
364
Lacking Features
160
Google Workspace Limitations
141
Expensive
138
Google Workspace features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.2
Ease of Use
Average: 8.3
8.6
Quality of Support
Average: 8.2
9.0
Ease of Admin
Average: 8.6
Microsoft Outlook
(2,791)4.5 out of 5
4th Easiest To Use in Email software
View top Consulting Services for Microsoft Outlook
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share attachments right from OneDrive, access contacts, and view LinkedIn profiles.

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Outlook is a tool for professionals to stay connected with their peers, offering features like scheduling meetings, creating groups, and email formatting.
    • Users like the ease of use, the ability to integrate with other MS365 apps, the effective email formatting features, and the ability to tag emails with multiple categories for easy searching and retrieval later.
    • Users reported issues with the mobile app UI being complex, difficulties in managing and sorting out old emails, occasional activation issues, and the premium version being expensive if opting for a Microsoft 365 license.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft Outlook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    469
    Integrations
    223
    Calendar Integration
    197
    Features
    175
    Scheduling
    166
    Cons
    Email Management
    101
    Slow Performance
    93
    Missing Features
    91
    Slow Loading
    86
    User Difficulty
    65
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft Outlook features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease of Use
    Average: 8.3
    8.6
    Quality of Support
    Average: 8.2
    8.5
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share attachments right from OneDrive, access contacts, and view LinkedIn profiles.

Users
  • Software Engineer
  • Project Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Outlook is a tool for professionals to stay connected with their peers, offering features like scheduling meetings, creating groups, and email formatting.
  • Users like the ease of use, the ability to integrate with other MS365 apps, the effective email formatting features, and the ability to tag emails with multiple categories for easy searching and retrieval later.
  • Users reported issues with the mobile app UI being complex, difficulties in managing and sorting out old emails, occasional activation issues, and the premium version being expensive if opting for a Microsoft 365 license.
Microsoft Outlook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
469
Integrations
223
Calendar Integration
197
Features
175
Scheduling
166
Cons
Email Management
101
Slow Performance
93
Missing Features
91
Slow Loading
86
User Difficulty
65
Microsoft Outlook features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease of Use
Average: 8.3
8.6
Quality of Support
Average: 8.2
8.5
Ease of Admin
Average: 8.6
Read Microsoft Outlook Reviews
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Superhuman
(687)4.7 out of 5
5th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Superhuman is the fastest email experience ever made. Designed for high performing teams, Superhuman seamlessly integrates with Gmail and Outlook. Powerful features like AI writing, summarization, and

    Users
    • CEO
    • Co-Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Superhuman is an email management tool that offers features such as scheduling, reminders, keyboard shortcuts, and AI-powered responses to increase productivity and decrease email-related anxiety.
    • Users like the intuitive interface, the time-saving keyboard shortcuts, the AI-powered features for drafting emails, and the 'Split Inbox' feature for prioritizing and managing incoming emails effectively.
    • Reviewers noted that the cost is high, the learning curve can be steep due to the abundance of features and shortcuts, and the mobile functionality needs improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Superhuman Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    422
    Keyboard Shortcuts
    272
    Speed
    250
    Time-saving
    232
    Inbox Management
    230
    Cons
    Expensive
    124
    Missing Features
    103
    Email Management
    76
    Mobile App Limitations
    67
    Calendar Functionality
    66
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Superhuman features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Ease of Use
    Average: 8.3
    9.6
    Quality of Support
    Average: 8.2
    9.3
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

Superhuman is the fastest email experience ever made. Designed for high performing teams, Superhuman seamlessly integrates with Gmail and Outlook. Powerful features like AI writing, summarization, and

Users
  • CEO
  • Co-Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Superhuman is an email management tool that offers features such as scheduling, reminders, keyboard shortcuts, and AI-powered responses to increase productivity and decrease email-related anxiety.
  • Users like the intuitive interface, the time-saving keyboard shortcuts, the AI-powered features for drafting emails, and the 'Split Inbox' feature for prioritizing and managing incoming emails effectively.
  • Reviewers noted that the cost is high, the learning curve can be steep due to the abundance of features and shortcuts, and the mobile functionality needs improvement.
Superhuman Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
422
Keyboard Shortcuts
272
Speed
250
Time-saving
232
Inbox Management
230
Cons
Expensive
124
Missing Features
103
Email Management
76
Mobile App Limitations
67
Calendar Functionality
66
Superhuman features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.2
Ease of Use
Average: 8.3
9.6
Quality of Support
Average: 8.2
9.3
Ease of Admin
Average: 8.6
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Zoho Mail
(667)4.4 out of 5
3rd Easiest To Use in Email software
Save to My Lists
Entry Level Price:$1.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What does Zoho Mail offer? With 16 million happy users and more than a decade of experience, Zoho Mail is packed with useful features. It nails down the basics and also caters to demanding businesses

    Users
    • Founder
    • Owner
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 70% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Mail is a business email solution that offers a user-friendly interface and a variety of features, including the ability to add unlimited email aliases and integrate with other Zoho products.
    • Reviewers frequently mention the ease of use, the ability to manage all business emails from one inbox, and the integration with other Zoho products and services as key benefits of Zoho Mail.
    • Users mentioned that images uploaded to the user's email account are not always visible on other email platforms, and some found the user interface could be improved and experienced occasional performance issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho Mail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    87
    Email Management
    65
    User Interface
    42
    Integrations
    40
    Security
    32
    Cons
    Email Issues
    28
    Email Functionality
    20
    Learning Curve
    14
    Learning Difficulty
    14
    Missing Features
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Mail features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.3
    8.3
    Quality of Support
    Average: 8.2
    8.8
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

What does Zoho Mail offer? With 16 million happy users and more than a decade of experience, Zoho Mail is packed with useful features. It nails down the basics and also caters to demanding businesses

Users
  • Founder
  • Owner
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 70% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Mail is a business email solution that offers a user-friendly interface and a variety of features, including the ability to add unlimited email aliases and integrate with other Zoho products.
  • Reviewers frequently mention the ease of use, the ability to manage all business emails from one inbox, and the integration with other Zoho products and services as key benefits of Zoho Mail.
  • Users mentioned that images uploaded to the user's email account are not always visible on other email platforms, and some found the user interface could be improved and experienced occasional performance issues.
Zoho Mail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
87
Email Management
65
User Interface
42
Integrations
40
Security
32
Cons
Email Issues
28
Email Functionality
20
Learning Curve
14
Learning Difficulty
14
Missing Features
14
Zoho Mail features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
9.0
Ease of Use
Average: 8.3
8.3
Quality of Support
Average: 8.2
8.8
Ease of Admin
Average: 8.6
Read Zoho Mail Reviews
Apple Mail
(148)3.9 out of 5
12th Easiest To Use in Email software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mail makes it easy to manage all your email from a single, ad-free inbox. It features powerful search capabilities. Supports Gmail, MS Exchange, and others.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Apple Mail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Easy Access
    15
    Integrations
    7
    Easy Integrations
    5
    User Interface
    5
    Cons
    Email Management
    10
    Missing Features
    5
    Syncing Issues
    5
    Folder Management
    4
    Complex Usability
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Apple Mail features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Ease of Use
    Average: 8.3
    8.0
    Quality of Support
    Average: 8.2
    7.8
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

Mail makes it easy to manage all your email from a single, ad-free inbox. It features powerful search capabilities. Supports Gmail, MS Exchange, and others.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 34% Mid-Market
Apple Mail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Easy Access
15
Integrations
7
Easy Integrations
5
User Interface
5
Cons
Email Management
10
Missing Features
5
Syncing Issues
5
Folder Management
4
Complex Usability
2
Apple Mail features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.7
8.4
Ease of Use
Average: 8.3
8.0
Quality of Support
Average: 8.2
7.8
Ease of Admin
Average: 8.6
Read Apple Mail Reviews
Titan
(552)4.6 out of 5
6th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$2.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Titan is the first customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers.

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Titan is an email service that provides features such as email tracking, spam filtering, and professional email addresses for businesses.
    • Users like the responsive customer support, the ability to track when emails are read, and the professional appearance of their business emails.
    • Reviewers mentioned issues with the spam filter, difficulty in navigating email threads, and the lack of certain features such as blocking senders and setting up spam filters.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Titan Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    114
    Ease of Use
    114
    Email Tracking
    40
    Intuitive
    40
    Simple
    37
    Cons
    Email Management
    29
    Missing Features
    21
    Improvement Needed
    20
    Poor Customer Support
    18
    Mobile App Limitations
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Titan features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Ease of Use
    Average: 8.3
    9.4
    Quality of Support
    Average: 8.2
    9.3
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

Titan is the first customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers.

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Titan is an email service that provides features such as email tracking, spam filtering, and professional email addresses for businesses.
  • Users like the responsive customer support, the ability to track when emails are read, and the professional appearance of their business emails.
  • Reviewers mentioned issues with the spam filter, difficulty in navigating email threads, and the lack of certain features such as blocking senders and setting up spam filters.
Titan Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
114
Ease of Use
114
Email Tracking
40
Intuitive
40
Simple
37
Cons
Email Management
29
Missing Features
21
Improvement Needed
20
Poor Customer Support
18
Mobile App Limitations
15
Titan features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.3
Ease of Use
Average: 8.3
9.4
Quality of Support
Average: 8.2
9.3
Ease of Admin
Average: 8.6
Read Titan Reviews
GoDaddy Email & Office
(49)3.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    When you sign up for Professional Email, every time you send @your business.com emails, you're getting your business name and website out there.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 84% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GoDaddy Email & Office Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Easy Access
    3
    Customer Support
    1
    Easy Setup
    1
    Efficiency
    1
    Cons
    Improvement Needed
    2
    Poor Interface Design
    2
    Email Management
    1
    Inefficient Search Functionality
    1
    Limited Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GoDaddy Email & Office features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Ease of Use
    Average: 8.3
    7.9
    Quality of Support
    Average: 8.2
    8.7
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

When you sign up for Professional Email, every time you send @your business.com emails, you're getting your business name and website out there.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 84% Small-Business
  • 16% Mid-Market
GoDaddy Email & Office Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Easy Access
3
Customer Support
1
Easy Setup
1
Efficiency
1
Cons
Improvement Needed
2
Poor Interface Design
2
Email Management
1
Inefficient Search Functionality
1
Limited Functionality
1
GoDaddy Email & Office features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.1
Ease of Use
Average: 8.3
7.9
Quality of Support
Average: 8.2
8.7
Ease of Admin
Average: 8.6
Read GoDaddy Email & Office Reviews
Protonmail
(127)4.4 out of 5
13th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$5 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProtonMail is the world's largest encrypted email company, serving millions of users worldwide. We protect your communications against modern day cyber attacks.

    Users
    No information available
    Industries
    • Internet
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Protonmail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    10
    Encryption
    8
    Ease of Use
    5
    Email Integration
    4
    Protection
    4
    Cons
    Limited Storage
    6
    Limited Options
    5
    Missing Features
    4
    Expensive
    3
    Email Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Protonmail features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Ease of Use
    Average: 8.3
    8.1
    Quality of Support
    Average: 8.2
    9.2
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

ProtonMail is the world's largest encrypted email company, serving millions of users worldwide. We protect your communications against modern day cyber attacks.

Users
No information available
Industries
  • Internet
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 31% Mid-Market
Protonmail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
10
Encryption
8
Ease of Use
5
Email Integration
4
Protection
4
Cons
Limited Storage
6
Limited Options
5
Missing Features
4
Expensive
3
Email Management
2
Protonmail features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
8.8
Ease of Use
Average: 8.3
8.1
Quality of Support
Average: 8.2
9.2
Ease of Admin
Average: 8.6
Read Protonmail Reviews
HostArmada
(203)4.9 out of 5
1st Easiest To Use in Email software
Save to My Lists
Entry Level Price:Starting at $2.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HostArmada is a privately owned and independently funded web hosting provider that started in November 2019 with a team dedicated to providing fast, secure, and reliable web hosting services. HostAr

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HostArmada is a web hosting service that provides cloud SSD servers and caching technologies for fast website loading, along with customer support.
    • Reviewers like the outstanding customer support that solves tickets in minutes, the fast loading speeds of their websites, and the affordability of HostArmada's plans.
    • Users mentioned some downsides such as the lack of on-demand backups, a somewhat confusing control panel, and limited customization options for advanced users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HostArmada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    162
    Helpful
    109
    Reliability
    72
    Web Hosting
    69
    Quick Response
    67
    Cons
    Expensive
    18
    Pricing Issues
    13
    High Cost
    12
    Poor Customer Support
    10
    High Renewal Costs
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HostArmada features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.7
    Ease of Use
    Average: 8.3
    10.0
    Quality of Support
    Average: 8.2
    9.7
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

HostArmada is a privately owned and independently funded web hosting provider that started in November 2019 with a team dedicated to providing fast, secure, and reliable web hosting services. HostAr

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HostArmada is a web hosting service that provides cloud SSD servers and caching technologies for fast website loading, along with customer support.
  • Reviewers like the outstanding customer support that solves tickets in minutes, the fast loading speeds of their websites, and the affordability of HostArmada's plans.
  • Users mentioned some downsides such as the lack of on-demand backups, a somewhat confusing control panel, and limited customization options for advanced users.
HostArmada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
162
Helpful
109
Reliability
72
Web Hosting
69
Quick Response
67
Cons
Expensive
18
Pricing Issues
13
High Cost
12
Poor Customer Support
10
High Renewal Costs
9
HostArmada features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.7
9.7
Ease of Use
Average: 8.3
10.0
Quality of Support
Average: 8.2
9.7
Ease of Admin
Average: 8.6
Read HostArmada Reviews
Yahoo! Mail
(91)3.8 out of 5
15th Easiest To Use in Email software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yahoo Mail is a web-based email app accessible on desktops and mobile devices, including iOS and Android devices. Users can stay connected to their email with one-tap access to their inbox, multiple Y

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 65% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Yahoo! Mail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Access
    2
    Clean Interface
    1
    Customer Support
    1
    Daily Usage
    1
    Cons
    Spam Issues
    2
    Email Management
    1
    Improvement Needed
    1
    Limited Options
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Yahoo! Mail features and usability ratings that predict user satisfaction
    7.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.3
    7.9
    Quality of Support
    Average: 8.2
    8.6
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

Yahoo Mail is a web-based email app accessible on desktops and mobile devices, including iOS and Android devices. Users can stay connected to their email with one-tap access to their inbox, multiple Y

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 65% Small-Business
  • 18% Mid-Market
Yahoo! Mail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Access
2
Clean Interface
1
Customer Support
1
Daily Usage
1
Cons
Spam Issues
2
Email Management
1
Improvement Needed
1
Limited Options
1
Update Issues
1
Yahoo! Mail features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.7
9.0
Ease of Use
Average: 8.3
7.9
Quality of Support
Average: 8.2
8.6
Ease of Admin
Average: 8.6
Read Yahoo! Mail Reviews
OpenText GroupWise
(23)3.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Micro Focus GroupWise is a complete collaboration software solution that provides email, scheduling, instant messaging, task management, contact management, and document management functions.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 43% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OpenText GroupWise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Efficiency
    1
    Intuitive
    1
    Navigation Ease
    1
    Speed
    1
    Cons
    Improvement Needed
    1
    Learning Curve
    1
    Performance Issues
    1
    Poor Interface Design
    1
    Poor UI
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OpenText GroupWise features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    7.7
    Ease of Use
    Average: 8.3
    7.5
    Quality of Support
    Average: 8.2
    9.0
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

Micro Focus GroupWise is a complete collaboration software solution that provides email, scheduling, instant messaging, task management, contact management, and document management functions.

Users
No information available
Industries
No information available
Market Segment
  • 43% Mid-Market
  • 30% Small-Business
OpenText GroupWise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Efficiency
1
Intuitive
1
Navigation Ease
1
Speed
1
Cons
Improvement Needed
1
Learning Curve
1
Performance Issues
1
Poor Interface Design
1
Poor UI
1
OpenText GroupWise features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
7.7
Ease of Use
Average: 8.3
7.5
Quality of Support
Average: 8.2
9.0
Ease of Admin
Average: 8.6
Read OpenText GroupWise Reviews
Canary Mail
(49)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Canary learns how you email. It can write your emails, surface what needs attention, silence spam, and much more. Say hello to your Inbox Copilot.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 84% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Canary Mail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    AI Integration
    15
    Features
    12
    User Interface
    12
    Email Integration
    11
    Cons
    Email Issues
    8
    Improvement Needed
    6
    Poor Interface Design
    5
    Email Management
    4
    Outdated Interface
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Canary Mail features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Ease of Use
    Average: 8.3
    9.2
    Quality of Support
    Average: 8.2
    9.3
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

Canary learns how you email. It can write your emails, surface what needs attention, silence spam, and much more. Say hello to your Inbox Copilot.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 84% Small-Business
  • 10% Mid-Market
Canary Mail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
AI Integration
15
Features
12
User Interface
12
Email Integration
11
Cons
Email Issues
8
Improvement Needed
6
Poor Interface Design
5
Email Management
4
Outdated Interface
4
Canary Mail features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.2
Ease of Use
Average: 8.3
9.2
Quality of Support
Average: 8.2
9.3
Ease of Admin
Average: 8.6
Read Canary Mail Reviews
MDaemon Email Server
(172)4.7 out of 5
Optimized for quick response
11th Easiest To Use in Email software
Save to My Lists
Entry Level Price:Starting at $25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The MDaemon Email Server was one of the first Microsoft Exchange alternatives offered to businesses around the world. It has been developed with the ongoing input from IT professionals seeking an easy

    Users
    • IT Manager
    • President
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MDaemon Email Server Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Security
    7
    Easy Setup
    6
    Customer Support
    4
    Integrations
    4
    Cons
    Poor Interface Design
    3
    Spam Issues
    3
    Email Management
    2
    Improvement Needed
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MDaemon Email Server features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.3
    8.8
    Quality of Support
    Average: 8.2
    9.0
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

The MDaemon Email Server was one of the first Microsoft Exchange alternatives offered to businesses around the world. It has been developed with the ongoing input from IT professionals seeking an easy

Users
  • IT Manager
  • President
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 44% Small-Business
MDaemon Email Server Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Security
7
Easy Setup
6
Customer Support
4
Integrations
4
Cons
Poor Interface Design
3
Spam Issues
3
Email Management
2
Improvement Needed
2
Learning Curve
2
MDaemon Email Server features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.0
Ease of Use
Average: 8.3
8.8
Quality of Support
Average: 8.2
9.0
Ease of Admin
Average: 8.6
Neo
(28)4.6 out of 5
7th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$1.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 15,000 small businesses trust Neo. Neo is an all-in-one business email platform

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Neo is an email service platform that offers features such as email organization, user-friendly interface, and customizable website templates.
    • Users frequently mention the ease of use, efficient email organization, seamless integration with other productivity tools, advanced search functionality, and the quick and helpful customer support as major benefits of using Neo.
    • Reviewers experienced issues such as the initial setup being overwhelming for new users, the mobile app needing performance optimizations, limited plans, lack of offline mode and drive, and unexpected changes in billing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Neo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    6
    User Interface
    5
    Intuitive
    3
    Simple
    3
    Cons
    Limited Features
    4
    Missing Features
    4
    Limited Offline Access
    2
    Poor Interface Design
    2
    Subscription Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Neo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Ease of Use
    Average: 8.3
    8.9
    Quality of Support
    Average: 8.2
    9.2
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 15,000 small businesses trust Neo. Neo is an all-in-one business email platform

Users
No information available
Industries
No information available
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Neo is an email service platform that offers features such as email organization, user-friendly interface, and customizable website templates.
  • Users frequently mention the ease of use, efficient email organization, seamless integration with other productivity tools, advanced search functionality, and the quick and helpful customer support as major benefits of using Neo.
  • Reviewers experienced issues such as the initial setup being overwhelming for new users, the mobile app needing performance optimizations, limited plans, lack of offline mode and drive, and unexpected changes in billing.
Neo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
6
User Interface
5
Intuitive
3
Simple
3
Cons
Limited Features
4
Missing Features
4
Limited Offline Access
2
Poor Interface Design
2
Subscription Issues
2
Neo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.3
Ease of Use
Average: 8.3
8.9
Quality of Support
Average: 8.2
9.2
Ease of Admin
Average: 8.6
Get a quote
IceWarp
(18)4.3 out of 5
10th Easiest To Use in Email software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IceWarp is a provider of comprehensive messaging solutions for every business class, size and niche.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IceWarp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Chat Features
    3
    Customer Support
    3
    Team Collaboration
    3
    Video Conferencing
    3
    Cons
    Missing Features
    3
    Poor Customer Support
    2
    Complex Usability
    1
    Poor Interface Design
    1
    Software Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IceWarp features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Ease of Use
    Average: 8.3
    8.2
    Quality of Support
    Average: 8.2
    9.3
    Ease of Admin
    Average: 8.6
Product Description
How are these determined?Information
This description is provided by the seller.

IceWarp is a provider of comprehensive messaging solutions for every business class, size and niche.

Users
No information available
Industries
No information available
Market Segment
  • 56% Mid-Market
  • 44% Small-Business
IceWarp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Chat Features
3
Customer Support
3
Team Collaboration
3
Video Conferencing
3
Cons
Missing Features
3
Poor Customer Support
2
Complex Usability
1
Poor Interface Design
1
Software Bugs
1
IceWarp features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.8
Ease of Use
Average: 8.3
8.2
Quality of Support
Average: 8.2
9.3
Ease of Admin
Average: 8.6
Read IceWarp Reviews
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Apple Mail
Google Workspace
Zimbra
MDaemon Email Server
Yahoo! Mail
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Postbox
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Spike
Micro Focus GroupWise
GoDaddy Email & Office
SmarterMail
BlackBerry UEM
Afterlogic Webmail
Canary Mail
MailEnable
Superhuman
IMail Server
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KIRIM.EMAIL
HEY
home.pl
Tencent Exmail
Namecheap email
Titan
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Niche
Outlook
Apple Mail
Google Workspace
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Postbox
Zoho Mail
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Spike
Micro Focus GroupWise
GoDaddy Email & Office
SmarterMail
BlackBerry UEM
Afterlogic Webmail
Canary Mail
MailEnable
Superhuman
IMail Server
HostArmada
KIRIM.EMAIL
HEY
home.pl
Tencent Exmail
Namecheap email
Titan
BELxpress Email
Neo
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Learn More About Email Software

What is Email Software?

Email is the main gateway for internal and external communication within a company. As such, it’s crucial to implement a software that is intuitive, organized, secure, and efficient.

Email software can achieve a variety of other tasks for your company, such as deploying marketing campaigns, engaging consumers, setting task reminders, chatting with other employees, keeping a schedule for meetings, and more. Considerations for what email software to use should depend on your company size, business industry, security requirements, storage space, and pricing.

Key Benefits of Email Software:

  • Send and receive important business messages between employees
  • Improve outreach with email marketing campaigns
  • Keep a permanent record of all messages that are sent and received
  • Send and receive important business messages from anywhere at any time

Why Use Email Software?

There are infinite reasons to implement email software at your company, but the most important one is communication. Whether this means conveying an important message to coworkers or delivering your brand message to prospective customers, the main function is to relay a message.

Email can also help with customer engagement. Customizable email platforms allow companies to illustrate their brand and communicate their company’s mission statement. When a client or a prospective lead receives an email from your company, you can deliver your marketing message with taglines, logos, and customizable email signatures. This helps keep your brand in the spotlight.

Email software is also the vehicle for all of your email marketing campaigns, which can help generate leads and drive more business to your company. Email marketing tactics such as customer targeting and calls to action can help gain more subscribers and translate to a higher ROI.

Who Uses Email Software?

All employees in your company can benefit from email software, since it’s the main form of communication for important documents and messages. However, some employees will be sending out more emails than others. Those employees may work in departments such as:

Marketing

Email has the built-in capability of being sent in bulk, which makes it the perfect software to use for mass marketing campaigns. Marketing teams often gather leads from the company’s CRM and send out marketing campaigns. This is a great way to elicit a meaningful call to action for prospective buyers. Oftentimes, email marketing is also integrated with AI software to automate email marketing on a scheduled basis. This benefits the marketing team by making the process less tedious and more efficient.

Customer Service

Customer service and success teams constantly answer inquiries via email. A business’ email software should include auto-generated responses these teams can use to alert customers that their inquiry will be answered promptly. Most email software will vary with their ability to customize auto-generated responses, so make sure to evaluate this before choosing an email software.

HR

HR teams use email to inform employees of any updates related to the office. This can include calendar updates, payroll changes, and much more. HR teams need a streamlined email solution so they can easily prioritize their schedules.

Kinds of Email Software

Email Client

An email client is a software platform that allows you to access your email without logging onto the web. Email client software works through POP3 and IMAP addressing. This means that you can access your email through your desktop programs. Email clients offer the benefit of extra security with more encryption to protect your emails. The main drawback here is that users will find it difficult to access their email from other computers, since an email client is usually installed on the user’s desktop.

Webmail

Webmail is a software platform that allows users to access emails through a web browser. The main benefit of webmail is mobile access. If you are travelling somewhere and forget to bring your laptop, you can easily access your email on any other computer as long as you have internet access. Furthermore, most webmail software has built-in suites that feature document creation, video conferencing, and other tools that can be accessed via the internet.

Email Features

Storage Space

Most email software offers a free amount of storage space just by signing up for the software. This can typically range between 15 and 50 GB. Depending on your budget and company size, email software will offer your company more or less storage space for varying prices. The main aspect to consider here is the amount of email you receive on a daily basis and how that quantity of email can overwhelm your server over time. If your email software only offers a limited amount of free space, this can easily burden the server and cause it to slow down.

Address Books

Having a list of all your client contacts is a great way for your company to stay organized. Client information and email lists can easily be kept within an email solution’s built-in address book.

Email Filters

A key feature of most email platforms is the ability to filter your inbox so you can easily find the most relevant messages. The main benefit for businesses is to block any potential threats from entering the company’s server as well as filter out any unwanted messages.

App-Based Integration Tools

Many forms of email software provide productivity and collaboration suites that are beneficial additions to signing up for their software. Lots of these features can help increase office efficiency with tools such as video conferencing, spreadsheets, and document creation. Depending on your company’s size, this can be a great way to centralize all of your office needs in one place.

File Attachment

Email software allows users to attach files when sending messages. Files can range from simple Word documents to detailed presentations and videos. The major benefit to businesses is the removal of the need for a USB to transport data. Instead, anyone can send large files via the internet to accelerate efficiency.

Email Automation

An example of email automation is when a new user receives a welcome email when they sign up, which may indicate instructions on how to start using the site as well as any new features that the company has been working on. This is a great benefit for businesses, as they no longer have to manually send out emails to every new user. It also helps grow your company’s subscriber list, which will help improve sales.

IMAP

An Internet Message Access Protocol (IMAP) is responsible for the mobile access that virtually every email solution provides. This feature is vital to organizations with a remote workforce or employees who travel frequently.

Potential Issues with Email Software

Businesses looking for email software should be mindful of these potential issues:

Spam

Perhaps the biggest issue with using email software is the potential for receiving unsolicited emails, also known as spam. Spam emails can range from unwanted commercial emails to malicious emails that try to spread viruses to your computer. This issue can be harmful to the security of your messages.

Email Attachment Size

It is sometimes critical to send emails with large attachments. Some email software does not allow for emails to send attachments over 25–30 MB, while other solutions allow emails to be up to 300 MB. If your company sends emails that use lots of space, you may want to consider email software that allows for larger limits on attachments.

Security

The biggest issue with sending mail electronically is the potential for malware. This invasive and threatening software, also referred to as ransomware, is a type of virus that can only be eradicated through monetary payment. Companies should ensure they have an active security team in order to stay vigilant, or they need to install proper precautions.

Deliverability

Email deliverability is the number of emails you send that actually reach an inbox. This is important for business initiatives (like marketing campaigns) that need to reach a long list of prospective buyers. Reputable email software will be more likely to send emails through trusted ISPs. This will ensure emails are not bouncing and have a high deliverability rate.