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IceWarp Reviews & Product Details

IceWarp Overview

What is IceWarp?

IceWarp is a provider of comprehensive messaging solutions for every business class, size and niche.

IceWarp Details
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Product Description

IceWarp is a provider of comprehensive messaging solutions for every business class, size and niche.


Seller Details
Seller
IceWarp inc.
Year Founded
2001
HQ Location
Springfield, US
LinkedIn® Page
www.linkedin.com
94 employees on LinkedIn®

Recent IceWarp Reviews

Joanne O.
JO
Joanne O.Mid-Market (51-1000 emp.)
5.0 out of 5
"This is a very useful tool for daily tasks"
It is user-friendly, has a lot of features, and is easy to navigate. I like that there is an option where we can create a PDF, an Excel file, and n...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Conference"
Czech support and quick support. The support staff responded very promptly to my video conference issue. With their assistance, I had everything r...
CR
Clemente R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Funcionamiento bueno"
sencillo de manejo y muy versatil para los clientes
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IceWarp Media

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18 IceWarp Reviews

4.3 out of 5
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18 IceWarp Reviews
4.3 out of 5
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18 IceWarp Reviews
4.3 out of 5

IceWarp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IceWarpQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Joanne O.
JO
Customer Service Representative
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about IceWarp?

It is user-friendly, has a lot of features, and is easy to navigate. I like that there is an option where we can create a PDF, an Excel file, and notes aside for sending text. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

I hope there is a feature for sending emails later, like we can schedule an email for the time we want even if we are not using the app. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

I can easily track the messages I have received in my inbox and use other features it has, like the calendar, Excel, PDF, and notes, which are very useful for my daily tasks at work. Review collected by and hosted on G2.com.

SD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IceWarp?

I have been looking at different options to run my private mail server with on premise setup so I could have a full control over data.

Icewarp was a definite winner on my shortlist by the number of features offered at a decent cost. Even though in my use scenario conferences and chat are not used, this could be a great feature for others.

Icewarp is not only about mail server, it offers a comprehensive collaboration ecosystem with video conferences, team chat, cloud storage and some other perks.

I personally like Documents webservice and cloud sharing features offered by icewarp 9n top of mail.

Recent Epos release delivered a bunch of enhancements which I personally like a lot, like attachments tracking, modern webmail and modern look.

Happy user for 3 years already! Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

I was missing some minor bits in previous release (deep castle), but IW Epos release has fixed them all.

On premise initial setup could be a bit complicated, especially when it comes to MYSQL backend setup, but support team is very responsive and ready to help. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

Modern webmail client for end users, MS activesync and mobile clients support, comprehensive antispam and antivirus protection Review collected by and hosted on G2.com.

JL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IceWarp?

Our company has been using their email-rserver for over a decade. Service is fast and excellent and server works like a dream. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

Only negative comment I have is the webmail dashboard, it is not totally intuitive for me. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

Email is absolutely vital in todays world and reliable email-server is totally must. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IceWarp?

Czech support and quick support.

The support staff responded very promptly to my video conference issue. With their assistance, I had everything resolved within 15 minutes. Thank you. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

Occasional disagreements on the types and requirements of development. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

email, conference Review collected by and hosted on G2.com.

Validated Reviewer
Review source: Organic
What do you like best about IceWarp?

sencillo de manejo y muy versatil para los clientes Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

soporte de pago despeus de las ultimas actualizaciones Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

las bases de datos mas compatibles con SQL server anteriomente nohabia problemas, ahora han surgido algunos que se resolveran espero. Review collected by and hosted on G2.com.

YO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IceWarp?

IceWarp is a great company for mail server solution.

IceWarp Server management, version upgrades are easy and system management is simple. This easy management on the server side makes us always consider Icewarp as the best solution. We have almost never had any problems on the server side. IceWarp support team is always with us with fast solutions when we need support. Success in technical support, affordable cost compared to competitors and easy management make us see IceWarp as the most effective mail solution. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

I am satisfied with everything about IceWarp. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

It meets our corporate mail needs. We do teamwork and conferences in a single browser. It offers us an integrated solution. Review collected by and hosted on G2.com.

DK
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about IceWarp?

The chat feature was great, it took a minute to get into the chat however, the problem was resolved in the end Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

I still like occasionally to call and speak with some one however, i am starting to get used to the chats Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

I was using Spreadsheets as we use IceWarp as our email and office suite, and was having an issue printing only the chart from a spreadsheet Review collected by and hosted on G2.com.

DM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IceWarp?

- well developed

- contains many features including Team Chat, Calendar, Web Docs (you can work in rt with your workmates)

- experienced and helpful support

- wide variety of plans dedicated to EDU sector Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

- isn't so popular despite the fact that is the good alternative for Outlook

- sometimes it's hard to change particular settings or define a rule

- no data centre in my country Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

it contains many features, so I don't need to use many different applications beceause everything what I need is in a one place: calendar, documents, conferences and so on Review collected by and hosted on G2.com.

RB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about IceWarp?

A great collaboration system, simple to use and with a high security level. Conferences and document online editing are better than Microsoft and Google with a better price.

And the TeamChat are fantastic!

Try it at IceWarp website. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

IceWarp hasn't great weakness, some minor bug when a major update were released. But the support correct them quickly. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

IceWarp integrate many system in one browser window so is very simple for me to switch from email to online document or to chat. Review collected by and hosted on G2.com.

Robson P.
RP
Diretor de marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about IceWarp?

Great all-in-one platform easier and secure.

Very similar to Microsoft and Google solutions, this reduces the learning curve, with lower cost compared to these solutions.

Great TeamChat communication solution.

Document versioning and high-level collaboration Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

It's a little known solution, but it is not a big deal. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

IceWarp integrates multiple applications in only one browser, so it's simple to use, as well as the built-in communication system. Review collected by and hosted on G2.com.

SD
Business administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IceWarp?

I like the personalized chat to communicate with the work team within the email and the company, cloud storage and document creation. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

I would like a version with local server backup, so I could handle all the concentrated data and more speed. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

Independent users can make changes to a document online, save in the cloud and track it. Review collected by and hosted on G2.com.

Dr. Michael M.
DM
CIO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about IceWarp?

Transparent mails in file system. Smtp working. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

OutlookSync destroys mail based communication of your company. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

Looking for an alternative to Exchange. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IceWarp?

Easy to host multiple domains and customers. Easy to use and support. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

Exchange ActiveSync is a separate license. Doesn't play as nice as native activesync with Exchange or 365. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

Hosting multiple IMAP/POP accounts for multiple clients Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IceWarp?

the best thing in this we can simply create users in local LDAP console and authenticate them fo integration with any server login and we can apply for a email address with our default domain name and give access to that email address as per requirement Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

we cannot create users or email from outside the environment we have to create locally by logging in local LDAP server after connecting to the environment Review collected by and hosted on G2.com.

Recommendations to others considering IceWarp:

I would definitely recommend ice wrap to others because its very easy to use and very secure we can create new users and give them authentication as per requirement

we can integrate this with other tools as a ldap user and authenticate the user to login in the environment

we can arrange meeting internally and can call employees inside organisation

we can even see employees availability in the mail console when they are available or busy or offline Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

I give a user authentication as per requirement and create new users and email id so employees of an organisation can access the mails and the best part is employees can see each other when they come online and can have chat internally and can arrange meeting internally. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IceWarp?

Beautifully laid out, prices are appealing, it had very good features especially works with the mobile application Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

Nothing really to dislike jus that the free trial does not let to have a good feel of all the features Review collected by and hosted on G2.com.

Recommendations to others considering IceWarp:

If you are looking for something easy to use and user-friendly Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

No issues to solve Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IceWarp?

Besides being an email provider, it also includes a lot of handy business tools, and powerful ones, like document editing and management or group chat capabilities. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

For an email provider/server, I would've expected clearer and stronger privacy policies and security functions. Review collected by and hosted on G2.com.

Recommendations to others considering IceWarp:

Though it has some downsides, I still think it's worth a try. Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

Basic email server and management. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IceWarp?

Ultra reliable mail server. Very feature rich and always adding more functionality. System was simple to set up and configure, up and running in just a few hours. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

Support can be a bit slow unless you pay for advanced support (48 hour response time for standard support). Some features (automated stat reporting) disappeared between versions 11 & 12. Review collected by and hosted on G2.com.

Recommendations to others considering IceWarp:

User forums are useful for setup information and basic configuration. We always hold off on updates to the system for a week or two (some issues with updates that are typically solved quickly) Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

Email hosting for multiple domains / clients. Reliable and easy to expand, our customers can have full control over there domains / users. Review collected by and hosted on G2.com.

RM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IceWarp?

IceWarp has helped me keep track of emails and communication with my customers and colleagues alike. It has a simple, easy to use interface that you can keep organize and solve issues quickly. Review collected by and hosted on G2.com.

What do you dislike about IceWarp?

I would have to say the only thing that I can really dislike about IceWarp is how plain the user interface is. It definitely need a little bit of modernization done. However, I feel that how bland the interface is, really helps the speed and efficiency of how the program operates. Review collected by and hosted on G2.com.

Recommendations to others considering IceWarp:

Try it out! Its super fast and easy to use! User friendly! Review collected by and hosted on G2.com.

What problems is IceWarp solving and how is that benefiting you?

Emails would always seem to fall out of the system and disappear into thin air! Ever since I started using IceWarp as my webmail server, things have never been better! Review collected by and hosted on G2.com.