Yusuf Ameen

Download as pdf or txt
Download as pdf or txt
You are on page 1of 1

Yusuf Ameen

Accomplished professional skillful in both accounting, front desk management, customer service and
management and operations combining precision in financial matters with exemplary customer service and
management skills. Proven track record of delivering results and fostering positive client experiences.

[email protected] +968 78627085 Muscat

WORK EXPERIENCE SKILLS


Customer Support Executive Customer Feedback Management
Bangalore / FamApp (Trio Tech solutions Pvt Ltd.)
06/2023 - 03/2024, De-Escalation Techniques
Payment application using UPI and Card
Achievements/Tasks Financial Data Entry Attention to Detail
Offered timely and polished customer support via phone, email, or live
chat, effectively addressing inquiries Communication Skills Problem-Solving Skills
Engaged in ongoing training to boost product knowledge, customer
service skills, and adherence to company policies. Teamwork Professionalism Flexibility
Displayed expert product knowledge to assist customers accurately
and offer effective solutions. Organizational Skills
Delivered basic technical support to customers, escalating complex
issues as required.
Kept thorough records of customer interactions, inquiries, and
solutions using CRM software, and produced reports to monitor
customer support metrics and performance.
LANGUAGES
Showcased strong multitasking and time management skills to English
efficiently handle multiple customer inquiries without compromising Native or Bilingual Proficiency
service quality or response times.
Hindi
Full Professional Proficiency
Junior Accountant
Bhatkal / Rasbahar Enterprises. Urdu
Native or Bilingual Proficiency
05/2022 - 05/2023,
Distributor and wholesaler of Rice
Kannada
Achievements/Tasks
Limited Working Proficiency
Conducted precise financial data entry into accounting software and
spreadsheets.
Handled accounts payable and receivable, ensuring prompt processing
of invoices, payments, and receipts, while conducting thorough bank INTERESTS
reconciliation.
Prepared accurate financial statements and reports for month-end Volunteering Team Sports
close, meeting deadlines for internal management and external
stakeholders.
Financial Analysis Language Learning
Maintained meticulous accuracy in reviewing and reconciling the
general ledger.
Technology Community Involvement
Generated regular financial reports on a weekly, monthly, and annual
basis for management review.

EDUCATION
Bachelor of Computer Application in Computer
Science
Anjuman Institute of Management & Computer
Application, Bhatkal. KA - INDIA
06/2019 - 10/2022,

You might also like