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    Alphia Azmi RESUME PDF Updated-2

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    Alphia Azmi seeks a responsible position where she can utilize her effective interpersonal and communication skills. She has over 4 years of experience in customer service, relationship management, and insurance roles. Alphia is ambitious and willing to accept challenges while remaining flexible. She has strong analytical abilities and is a consistent performer who can empower others.

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    Alphia Azmi RESUME PDF Updated-2

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    n40399350
    69 views2 pages
    Alphia Azmi seeks a responsible position where she can utilize her effective interpersonal and communication skills. She has over 4 years of experience in customer service, relationship management, and insurance roles. Alphia is ambitious and willing to accept challenges while remaining flexible. She has strong analytical abilities and is a consistent performer who can empower others.

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    Alphia

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    Alphia Azmi RESUME pdf updated-2

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    Alphia Azmi seeks a responsible position where she can utilize her effective interpersonal and communication skills. She has over 4 years of experience in customer service, relationship management, and insurance roles. Alphia is ambitious and willing to accept challenges while remaining flexible. She has strong analytical abilities and is a consistent performer who can empower others.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    69 views2 pages

    Alphia Azmi RESUME PDF Updated-2

    Uploaded by

    n40399350
    Alphia Azmi seeks a responsible position where she can utilize her effective interpersonal and communication skills. She has over 4 years of experience in customer service, relationship management, and insurance roles. Alphia is ambitious and willing to accept challenges while remaining flexible. She has strong analytical abilities and is a consistent performer who can empower others.

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    ALPHIA AZMI

    PROFESSIONAL SUMMARY

    Professional Objective To work in a self-disciplined environment in a responsible


    position where effective inter-personal skills, hard work coupled with successful
    work experience contributes to the achievement of organizational and personal
    Dubai, UAE goals. Ambitious, focused and willing for accept challenges whilst appreciating the
    need to remain flexible and to be a valuable asset to the company. Commitment All
    +971544287704 my activities shall be oriented towards taking and maintaining the organization at
    the peak of Professional Excellence. Strengths Comprehensive problem
    understanding and solving abilities. Excellent communication and verbal skills. A
    E: [email protected]
    Consistent performer and able to empower others to do so. Ability to learn and
    implement in most suitable ways. Ability to prepare and present high quality
    DOB: 2nd June 1995 business correspondence, proposals and presentations.

    Marital Status: Single EXPERIENCE

    Passport number and expiry: YKNP Marketing Services, Dubai (UAE)

    Relationship Officer
    N6326978 (05/02/2026)
    Aug 2022- Till Date
    Skills
    • Filing documents of the clients and reviewing.
    • Building relationship with the customers for the growth of business.
    • Computer Proficiency
    • Analyzed sales/metrics data from the designated territory to help evolve
    • Commendable sales strategy.
    Knowledge of MS Office • Ensured that targets are met on time.
    • Team Player.
    & Internet
    • Well acquainted with Capita, Pune (India)
    accounting packages Senior Executive
    such as Tally ERP 9. July 2020- January 2022

    Languages Known • Supervise daily operations of the customer service department.


    • Set customer service procedures, standards and policies.
    English, Hindi and Urdu • Create and implement customer loyalty programs.
    • Manage the approved budget for the department.
    • Organize sales targets for teams of customer service representatives.
    Amazon, Pune (India)

    Executive Assistant

    Jan 2020- Jun 2020

    • Contributed to the development, planning and implementation of a high quality


    customer service.
    • Assisted in the development of maintains excellent relationships with clients
    through superior customer service and keep records to tracks sales data and
    works to meet quotas.
    • Participated in the development, administration and handling customer skill
    and other assessments.
    • Participated in the administration program and other activities as requested
    • Maintained own continuing customer service professional development.

    EXL, Pune (India)

    Motor Insurance

    Aug 2018- Jan 2020

    • Strong analytical and decision-making skills.


    • Recovering the money from third party insurance company.
    • Dealing with non-fault customers and accordingly participating in
    solving theissue of vehicles.
    • Sending chaser letters to third party Insurance Company to recover the
    amountfrom them.
    • Great written and Verbal Communication.
    • Team Oriented with ability to build strong relationships.
    • Able to analyze situations.
    • Worked on inbound /outbound flex system talking talking third
    party insurancecompany who were delinquent or in default on their
    payments.

    EDUCATION

    Bachelor of Commerce (B.Com), Pune University, India- April 2016

    Masters in Business Administration (MBA)- Finance, Pune University, India-


    April 2018

    DECLARATION

    I hereby declare that above mentioned information is true and I bear the
    responsibility.

    Date: Thanking you,

    Place:

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