AN ORGANISATIONAL STUDY

AT
“ECOSYIS PHARMACEUTICAL Pvt Ltd.”

A SUMMER INTERNSHIP REPORT

Submitted by

SONU KUMAR
Reg. No: 721921631105

In partial fulfilment for the award of the degree

Of
MASTER OF BUSINESS ADMINISTRATION
In
Department of Management Studies

DHANALAKSHMI SRINIVASAN COLLEGE OF ENGINEERING

COIMBATORE -641 105

ANNA UNIVERSITY CHENNAI 600025

SEPTEMBER 2022
 BONAFIDE CERTIFICATE

This is to certify that the project report entitled “ECOSYIS PHARMACEUTICAL Pvt.
Ltd.’’ is a bonafide work carried out by. SONU KUMAR (721921631105) under my direct
supervision is submitted, MBA to Dhanalakshmi Srinivasan College of Engineering,
Coimbatore.

SIGNATURE SIGNATURE

Dr.G.PANDISELVI. Mr. P.G KARTHIK

DEAN MBA Guide
Associate Professor
Department of Management studies Department of Management
Studies
Dhanalakshmi Srinivasan Dhanalakshmi Srinivasan College of
Engineering College of Engineering

Submitted for project work examination held on…………………………

INTERNAL EXAMINER EXTERNAL EXAMINER

DECLARATION
2
We are pursuing MBA specialized with major in Marketing and minor in Finance, in
Dhanalakshmi Srinivasan College Of Engineering, Coimbatore, hereby declare that this
internship report on Ecosyis Pharmaceutical Private Limited about the Organization study
entitled, has been prepared with due diligence maintain full originality for the award of
internship certificate from Ecosyis Pharmaceutical Private Limited .

DATE: 10.09.2022 NAME: SONU KUMAR

PLACE: PATNA SIGNATURE:

I certify that the declaration made above by the candidate is true

Place: Mr. P.G KARTHIK

Date: Assistant professor

AKNOWLEDGEMENT

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 First of all I thank the Almighty for being with me always for giving me due courage.
Insight and wisdom to take up and complete this project successfully, in time.

I thank our Principal DR. C. JEGADHEESAN, Dhanalakshmi Srinivasan College of

engineering, Coimbatore, for providing me with all the required support for completing the
project work.

I thank our DEAN ACADEMIC and VICE PRINCIPAL, Dhanalakshmi Srinivasan

College of engineering, Coimbatore, for supported me with the valuable insights into the
completion of this project.

My sincere regards to our beloved Dean DR. G. PANDISELVI faculty of

Management Studies for all guidance and support.

I record my deep sense of indebtedness to my project guide Dr. P.G KARTHIK for
all his guidance and support during the entire period of the project.

I take great pleasure in thanking Smt. USHA DEVI, CEO and Mr. VISHNU
KUMAR SHARMA, Accounts Administration officer for kindly permitted me to do this
project and stretched his helping hands and constant support through each stage development
of this project.

I extend my whole-hearted gratitude to all the faculty members of the Department of

Management studies for their valuable words and encouragement.

Last but not the least I am grateful to my dear parents, family members and my
friends who had extended their maximum support and help to complete this project
successfully, in time.

Place: SONU KUMAR

Date: Register no: 721921631105

TABLE OF CONTENTS

4
CHAPTER TITLE PAGE
NO

1 INTRODUCTION 6-8

1.1 About Internship

1.2 Objectives of study
1.3 Scope of study
1.4 Duration of the study
2 COMPANY PROFILE 9-13

2.1 Background of the company

2.2 Mission & Vision

2.3 Services

2.4 Organization Structure

2.5 Government policies and regulations in Industry

2.6 Challenges faced by the Company in India

3 FUNCTIONAL DEPARTMENTS 14-21

3.1 Human resource department

3.2 Marketing Department
3.3 Finance Department

4 FINDINGS, SUGGESTIONS AND CONCLUSION 22-25

 4.1 Findings
 4.2 Suggestions
 4.3 Conclusion
 Bibliography

5
 CHAPTER –1

INTRODUCTION

1.1

6
 ABOUT INTERNSHIP

An organization is a group of people working together to achieve the specified goal. A

manager play a central role in grouping the people and activities, establishing authority and
responsibility and interacting with people for the achievement of the organizational goal. He
performs the functions of planning, organizing, directing and controlling for smooth
functioning of the organization. Moreover, continuous influence of dynamic environment on
the organization requires new managerial techniques to manage these changes. The detailed
study of various aspects of organization and management may provide proper techniques for
managing them effectively. In this unit, you will learn the concept of organization and
management. You will further learn the functions and roles of managers. You will be
acquainted with the types of organization and the features of the modern organization.
Stoner, Freeman, and Gilbert describe that at an organization, two or more people work
together in a structured way to achieve a specific goal or set of goals. Through this
description, certain salient features of an organization emerge. These are:
• Organization is a conglomerate of multiple numbers of persons;
• Relationship among people working together is defined through a structure. Through
structure, communications take place among persons working in the organization. Such
structure may be relatively rigid, as in the case of formal structure, or the structure may be
relatively loose, as in the case of informal structure;
• Organization strives to achieve planned goal. The goal(s) may be singular or plural. Goal is
one of the fundamental elements of an organization.

Robbins describes an organization as a consciously coordinated social entity, with a relatively

identifiable boundary, that functions on a relatively continuous basis to achieve a common
goal or set of goals. The additional salient features of this description of organization are
following:
• The activities at an organization are consciously coordinated. It means affairs at
organization are properly managed. It implies importance of management in organization;
• The term relatively identifiable boundary implies that organization works within a flexible
yet definable boundary. Any organization with a significant size has three layers of
boundaries. The innermost boundary contains of the internal stakeholders i.e. employees,
shareholders, and board of directors. The next layer consists of external stakeholders i.e.
customers, competitors, financial institutions, suppliers, government, labour unions, media,
and special-interest group. The outermost boundary consists of major macro variables like
economic variables, technological variables, political variables, legal variables, and social
variables.
Brown and Mo burg describe organizations as relatively permanent social entities
characterised by goal- oriented behaviour, specialization, and structure. This description of
organization suggests that organizations have four basic features:

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• Organizations are relatively permanent social entities though many changes which might be
taking place within the organization- thus continuity is at the core of existence of any
organization.
• Goals remain an integral part of any organization.
• Organizations need highly specialized skills to attain goals.
• In order to bring together various work activities, organizations need to have structures

1.2
OBJECTIVES OF STUDY
Internship experience plays a vital role for every student to implement their theoretical
knowledge and get a practical knowledge from any organization. A student can implement
this internship experience in his/ her future work area.

1.3

SCOPE OF STUDY

 Integrate theory and practice.

 Assess interests and abilities in the field of study.
 Learn to appreciate work and its function in the economy.
 Develop work habits and attitudes necessary for job success.
 Develop communication, interpersonal and other critical skills.
 Build a record of work experience.

1.4
DURATION OF THE STUDY
1 MONTH

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 CHAPTER - 2

COMPANY PROFILE

9
2.1

THE COMPANY PROFILE

Ecosyis Pharmaceutical Private Limited we constantly work towards ensuring access to high
quality and affordable medicines to support patients in need. Which is why, we have been
trusted by health care professionals and patients across geographies for 3 years

We’re dedicated to fulfilling the promise of human potential, in all places, in all aspects and
stages of life. We believe that health is the key to that promise. Because at our healthiest,
we’re capable of achieving anything. And that’s why our pursuit of helping people achieve
their best health at every life stage will never end. This is how we put that belief into practice
each and every day.

OUR PROMISE
We are here for the people we serve in their pursuit of healthy lives. This has been the way of
Abbott for more than a century—passionately and thoughtfully translating science into
lasting contributions to health. Our products encircle life, from newborns to aging adults,
from nutrition and diagnostics through medical care and pharmaceutical therapy.

Caring is central to the work we do and defines our responsibility to those we serve.

 We advance leading-edge science and technologies that hold the potential for
significant improvements to health and to the practice of health care.
 We value our diversity—that of our products, technologies, markets and people—and
believe that diverse perspectives combined with shared goals inspire new ideas and
better ways of addressing changing health needs.
 We focus on exceptional performance—a hallmark of Abbott people worldwide—
demanding of ourselves and each other because our work impacts people’s lives.
 We strive to earn the trust of those we serve by committing to the highest standards of
quality, excellence in personal relationships, and behaviour characterized by honesty,
fairness and integrity.
 We sustain success—for our business and the people we serve—by staying true to key
tenets upon which our company was founded over a century ago: innovative care and
a desire to make a meaningful difference in all that we do.

The promise of our company is in the promise that our work holds for health and life.

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FOUNDER AND CEO
USHA DEVI

Working Office

 Address: Rajeev nagger, road no 258, patliputra patna , patna – 800013.

Mail us: [email protected]

Website: www.esosyis.com

Phone: +91 7903019795

2.2

MISSION AND VISION

Reaching People and Touching Lives Globally As a Leading Provider of Valued Medicines

2.3

PRODUCTS

 Anti Retro Viral Medications

 Active Pharmaceutical Ingredients
 Over-the-Counter Medications
 Generic Medications
 Speciality Medications

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2.4

ORGANIZATION STRUCTURE:

2.5

GOVERNMENT POLICIES AND REGULATION INCOMPANY

The healthcare imperatives and the resultant laws and regulations around health in India are
unique. In the absence of any significant reimbursement or insurance system in place, the
focus of successive Indian governments has been on achieving significant reductions in out-
of- pocket expenditure on healthcare and drugs. Drug prices and affordable healthcare have
been an integral part of campaign rhetoric in general and state elections since 2014. The issue
of affordable healthcare and the disproportionate focus on prices of drugs and devices have
been occupying a progressively larger space in the political and media arena. Since 2014, the
current government has not only increased the scope of price control of drugs and devices
that have been notified as drugs (stents, orthopaedic knee implants) but is now proposing
significant legal and regulatory changes. The establishment of public pharmacies dispensing

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generics and the policy and regulatory measures discussed below are part of a push to make
India an overwhelmingly generic-generic market.

2.6

CHALLENGES FACED BY THE COMPANIES IN INDIA

Written by Jim Jorgenson

To provide high quality and safe care, healthcare organizations have to be able to recruit and
retain the necessary personnel but current market conditions are making it increasingly
difficult to both attract and retain top talent. With escalating pressure to reduce cost, improve
patient access, improve clinical outcomes, improve safety and meet expanding regulatory
compliance requirements the healthcare industry faces some unique challenges when it comes
to workforce management. For 2022 pharmacy workforce issues will be a major challenge-
driven largely by these 5 key factors:

 A demand for multitasking,

 expanded renal dosing,
 patient safety screening,

 medication therapy management,

 Increased demand
 Burnout
 Candidate-driven job market
 Workforce mobility
 The growing skills and compensation gap for techs

13
 CHAPTER - 3

FUNCTIONAL DEPARTMENTS

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3.1

HUMAN RESOURCE DEPARTMENT OF AN ORGANISATION

It is the belief of many that the human resource department in the organization is only a for
recruitment purposes and nothing else. There are many different roles and responsibilities
that are performed by the HR department depending on the size of the organization, the
demographic profile of the employees, the industry of the business, values and corporate
culture prevalent within, and the priorities of top management, and in the case of a small
business, the priorities of its owner. (Swanson 1995) Research suggests that the human aspect
of resources within an organization contributes approximately eighty percent of the
organization’s value (Arthur, 1994). This implies that if people are not managed properly, the
organization faces a serious chance of falling apart. The Human Resource Department’s main
objective is to bring out the best in the employees and thus contribute to the success of the
Company. These roles come with certain positive and negative aspects. However, the
negative aspects can be minimized by improvements to their roles and functions.

The Human Resource Department deals with management of people within the
organization. There are a number of responsibilities that come with this title. First of all, the
department is responsible for hiring members of staff, this will involve attracting employees,
keeping them in their positions and ensuring that they perform to expectation. Besides, the
Human Resource Department also spell out and sets day to day goals for the organization. It
is responsible for the organization of people in the and plans for future projects and
objectives involving people in the Company. (Handy, 1999) the HR in small organizations
may take full responsibility for all human resource activities, while in others; it may share the
roles and responsibilities of other departments such as the finance or administration. In other
small organizations, it acts as an internal consultant and makes all the HR-related decisions in
support of strategic business directions. According to Swanson (1995), in the recent years it is
evident that more and more organizations are looking at HR departments as their strategic
partners in quality management, corporate planning, business operations, and business
profitability. HR management now takes the forefront in strategic planning and expansions in
ways that enhance the image and value of the organization. One indispensable role of HR
department is to conduct needs assessments for the organization’s workforce to determine the
type of skills training and employee development programmes necessary for improving skills
and qualifications of the workforce. According to Greer (1995), businesses in the beginning

15
or growth phases can benefit from identifying training needs for existing staff. It is much less
expensive than the cost to hire additional staff or more qualified candidates. In addition, it is a
strategy that also can reduce turnover and improve employee retention. The HR practices in
the organizations have undergone substantial change and redefinition over the years. It is
interesting to note that many critics on HR issues have been critical of its traditional function
of only recruiting and attending to the needs of employees but HR department play far more
essential roles in organizations than recruiting and attending to the needs of employees.
(Rothwell, 1994) unfortunately, in many organizations, HR services are not providing value;
instead, they are simply attending to minor administrative tasks. However, according to
Huselid (2000), the HR department can be replaced with new technology or outsourced to a
vendor who can provide higher-quality

services at a lower cost, which is the emerging trend in doing business currently. Although
this seems to be a doubtful view, it simply demonstrates that the HR department in the
organization needs to ensure that their programmes, policies and practices create value for the
organization.

OBJECTIVES OF HRM

The principal objectives of HRM may be listed as:

 To help the organization reach its goals:

HR department, like other departments in an organization, exists to achieve the goals

of the organization first and if it does not meet this purpose, HR department (or for
that matter any other unit) will wither and die

 To employ the skills and abilities of the workforce efficiently:

The primary purpose of HRM is to make people’s strengths productive and to benefit
customers, stockholders and employees.

 To provide the organization with well-trained and well-motivated employee:

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 HRM requires that employees be motivated to exert their maximum efforts, that their
performance be evaluated properly for results and that they be remunerated on the basis
of their contributions to the organization.

 Increase to the fullest the employee’s job satisfaction and self-actualization:

It tries to prompt and stimulate every employee to realize his e. To develop and
maintain a quality of work life: It makes employment in the organization a desirable,
personal and social, situation. Without improvement in the quality of work life, it is
difficult to improve organizational performance.

 To communicate HR policies to all employees:

It is the responsibility of HRM to communicate in the fullest possible sense; tapping

ideas, opinions and feelings of customers, non-customers, regulators and other
external public as well as understanding the views of internal human resources.

 To be ethically and socially responsive to the needs of society:

HRM must ensure that organizations manage human resource in an ethical and socially
responsible manner through ensuring compliance with legal and ethical standards potential.
To this end suitable programmes have to be designed aimed at improving the quality of work
life

DESIGNING SECTION IN AN ORGANIZATION

Design departments should think deeply about the vision of the company and create (in
addition to their other work) prototypes that show how that future might unfold. This helps in

17
many ways but most crucially helps the vision of the company come to life in front of
people’s eyes. The design department can bring creativity, empathy, and design thinking to
every other department. There are several reasons that product design can be important to an
organization from a Marketing point of view. When compared with a competition, if you
have the better product design, your product will be chosen above competition in the market.
Product design is a major crowd pull especially in markets. Even in heavy machinery or
services, design plays a major role because it can be the difference between efficiency and
chaos. Design can be in various forms, and better the acceptability of the product design over
time, the better the brand built for the organization.

3.2

MARKETING DEPARTMENT OF AN ORGANISATION

Marketing can be described as any activity that is carried on with the specific purpose of
conveying information about the use, quality and value of a product or service in order to
promote or sell the product or service. Marketing is the way to announce the availability of a
commodity, service, idea or a brand to the world in such a way that people are interested in it
and wish to acquire it and use it. It serves the purpose of plugging the gap between the
public’s requirement and the products that are available.

Importance of a Marketing Department

The Marketing Department is the key to good marketing and sales. It promotes and
establishes a business in its niche, based on the products or services the business is offering.
It identifies the areas in which the product fits and where the business should focus its
marketing strategy and, therefore, spend its budget for the maximum coverage and results.

18
The marketing department helps a business to do the following:

Build relationship with the audience: Creates awareness of the business and its products as
well as provide inputs that create interest for the audience. It brings in new customers and
creates new business opportunities for the enterprise.

Involve the customer: It engages existing customers, tries to understand them and hear what
they have to say. It monitors the competition, creates new ideas, identifies outlets, plans the
strategy to involve customers and retain them.

Generate income: Finally, the aim of the marketing department is to generate revenue. All
its activities are aimed at broadening the customer base and finding opportunities that would
create more revenue for the enterprise.

The marketing department of any enterprise is responsible for promoting the products, ideas
and mission of the enterprise, finding new customers, and reminding existing customers that
you are in business. It organizes all the activities that are concerned with marketing and
promotion. It may consist of a single person or a group of people working in a hierarchal
system who are responsible for bringing the product of the business to the attention of its
targeted customers. Since this department is the key to your revenue and business activity, it
requires people who have the skills for dealing with people and understanding what they
require. There is no hard and fast rule to the organization of a marketing department, which
depends entirely upon the needs of the business, its size and the amount of money that it
wants to spend on marketing.

3.3

FINANCE DEPARTMENT

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A Finance Department manages a firm’s long-term and day-to-day monetary operations and
strategy. Finance groups oversee incoming and outgoing payments, budget creation, cash
management (treasury), accounting, financial reporting and many other tasks related to the
finances of the company. Finance organization size varies based upon total company-wide
head count, company revenue, industry, and overall business strategy.

A finance department has specific responsibilities to carry out daily. Its primary functions
include:

1. Accounting

Daily account record keeping is a finance department function that entails reconciling a
company’s financial registers to make suitable business decisions. Through bookkeeping and
income statement preparations, the unit supports the management in filing requisite financial
data that’s useful in managing funds.

2. Examining financial statements and reporting

By analysing a company’s financial statements, the finance department evaluates economic

trends, identifies its future investment and cultivates long-term business plans. It uses and
synthesizes financial analysis information to assist in business decision-making

3. Preparing and forecasting budgets

The finance department plans and implements the company’s financial year budget. The
department also conducts research and collects data that assists in the organization’s
temporary and permanent financial forecast. The information is essential in planning and
providing informed decisions critical to expansion, such as staff training and asset
procurement.

4. Managing operations systems

The finance department plays a significant part in acquiring, updating and maintaining the
latest operations systems to improve efficiency. A systems change may include automation of
various functions or digitalization of some organization’s systems.

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 CHAPTER - 4

FINDINGS, SUGGESTIONS AND CONCLUSION

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4.1

FINDINGS

 There is a team spirit among the staffs.

 The Company staff and workers are following the quality management system.
 Roles and responsibilities are given according to their capacity and ability.
 There is no trade union.
 Employees in the organisation are benefited with the welfare measures.
 There are high modern technologies for services.
 Employees and Developers performed their duties with full commitment.

4.2

SUGGESTIONS

 Operation are partly manual The Company Can Plan For Full
computerization
 The requirement process not very organised it can be made more
professional.

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4.3

CONCLUSION

The summer internship was attended on the Ecosyis Pharmaceutical Private Limited, PATNA.
On the whole, this internship was a useful experience. I have gained new knowledge, skills
and met many new people. I achieved several of my learning goals, however for some the
conditions did not permit. I got insight into professional practice. I learned the different facts
of working within an organization.

By doing this internship training at Ecosyis Pharmaceutical Private Limited

I came to know much about a

IT Company and how the financial activities of IT are done. Each and every department
of the company has its own duties and responsibilities which should be followed by each staff
members of the firm. The finance department plays a very important role in accounting and by
increasing the market value of the firm.

In order to improve the company's profitability and financial performance it will manage
and
control the operations in the most effective way

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 BIBLIOGRAPHY

Books:

Principle of Marketing by Philip Kotler,

Published by Himalaya Publishing house, 2016

Websites:

www.esosyis.com

www.business-standards.com

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