MaxiSys MS908CVII User Manual EN

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MaxiSys MS908CV II

USER MANUAL
Trademarks
Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and
MaxiCheck® are trademarks of Autel Intelligent Technology Corp., Ltd., registered in
China, the United States, and other countries. All other marks are trademarks or
registered trademarks of their respective holders.

Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted in
any form or by any means electronic, mechanical, photocopying, recording, or otherwise
without the prior written permission of Autel.

Disclaimer of Warranties and Limitation of Liabilities


All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.

Autel reserves the right to make changes at any time without notice. While information
of this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.

Autel will not be liable for any direct, special, incidental, or indirect damages, or for any
economic consequential damages (including the loss of profits) as a result of using this
product.

IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.

For Services and Support


pro.autel.com
www.autel.com
1-855-288-3587 (North America)
+86 (0755) 8614-7779 (China)
[email protected]

For technical assistance in all other markets, please refer to Technical Support in this
manual.

i
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.

There are numerous procedures, techniques, tools, and parts required for servicing
vehicles, as well as the skills of the person doing the work. Because of the vast number
of test applications and variations in the products that can be tested with this equipment,
we cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician’s responsibility to be knowledgeable of the
system being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being used, or the
vehicle being tested.

Before using the device, always refer to and follow the safety messages and applicable
test procedures provided by the manufacturer of the vehicle or equipment being tested.
Use the device only as described in this manual. Be sure to read, understand, and follow
all safety messages and instructions in this manual.

Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.

DANGER
Indicates an imminently hazardous situation which, if not avoided, could result in death
or serious injury to the operator or to bystanders.

WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury to the operator or to bystanders.

Safety Instructions
The safety messages herein cover situations Autel is aware of at the time of publication.
Autel cannot know, evaluate or advise you as to all of the possible hazards. You must be
certain that any condition or service procedure encountered does not jeopardize your
personal safety.

ii
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to
serious personal injury or loss of life.

It is not advised to use headphones at a high volume


Listening at high volumes for long periods of time may result in loss of hearing.

Safety Warnings

⚫ Always perform automotive testing in a safe environment.


⚫ Wear safety eye protection that meets ANSI standards.
⚫ Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot
engine parts.
⚫ Operate the vehicle in a well-ventilated work area, for exhaust gases are poisonous.
⚫ Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual
transmission) and make sure the parking brake is engaged.
⚫ Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.
⚫ Be extra cautious when working around the ignition coil, distributor cap, ignition wires
and spark plugs. These components create hazardous voltages when the engine is
running.
⚫ Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
⚫ Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
⚫ Keep the test equipment dry, clean, free from oil, water or grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
⚫ Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
⚫ Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so may result in personal injury
or damage to the test equipment.
⚫ To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
⚫ Do not place the test equipment on the distributor of the vehicle. Strong electro-
magnetic interference can damage the equipment.

iii
CONTENTS
1 USING THIS MANUAL ...................................................................................................1

1.1 CONVENTIONS ..................................................................................................1


1.1.1 Bold Text ......................................................................................................1

1.1.2 Notes and Important Messages ....................................................................1

1.1.3 Hyperlinks .....................................................................................................1

1.1.4 Illustrations ...................................................................................................1

1.1.5 Procedures ...................................................................................................2

2 GENERAL INTRODUCTION ..........................................................................................3

2.1 MAXISYS MS908CV II TABLET........................................................................3


2.1.1 Function Description .....................................................................................3

2.1.2 Power Sources .............................................................................................5

2.1.3 Technical Specifications ...............................................................................5

2.2 MAXIFLASH ELITE – J2534 ECU PROGRAMMING DEVICE .............................7


2.2.1 Function Description .....................................................................................7

2.2.2 Power Sources .............................................................................................8

2.2.3 Technical Specifications ...............................................................................8

2.3 ACCESSORIES KIT ............................................................................................9


2.3.1 Main Cable ...................................................................................................9

2.3.2 OBDI-Type Adapters .................................................................................. 10

2.3.3 Other Accessories ...................................................................................... 10

3 GETTING STARTED ....................................................................................................12

3.1 POWER UP ......................................................................................................12


3.1.1 Application Buttons ..................................................................................... 13

3.1.2 Locator and Navigation Buttons ..................................................................14

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3.1.3 System Status Icons ................................................................................... 16

3.2 POWER DOWN ................................................................................................16


3.2.1 Reboot System ........................................................................................... 16

4 DIAGNOSTICS ............................................................................................................. 17

4.1 ESTABLISH VEHICLE COMMUNICATION AND SELECTION ...............................17


4.1.1 Establish Vehicle Communication .............................................................. 17

4.2 GETTING STARTED .........................................................................................21


4.2.1 Vehicle Menu Layout .................................................................................. 21

4.3 VEHICLE IDENTIFICATION ................................................................................23


4.4 NAVIGATION ....................................................................................................28
4.4.1 Diagnostics Screen Layout .........................................................................28

4.4.2 Screen Messages ....................................................................................... 31

4.5 DIAGNOSTICS MENU .......................................................................................32


4.6 DIAGNOSTICS FUNCTIONS ..............................................................................32
4.6.1 ECU Information ......................................................................................... 35

4.6.2 Trouble Codes ............................................................................................ 36

4.6.3 Live Data ....................................................................................................37

4.6.4 Active Test ..................................................................................................45

4.6.5 Special Functions ....................................................................................... 46

4.7 PROGRAMMING AND CODING .........................................................................46


4.7.1 Coding ........................................................................................................47

4.7.2 Reprogramming .......................................................................................... 47

4.7.3 Re-flash Errors ........................................................................................... 48

4.8 GENERIC OBDII OPERATIONS .......................................................................48


4.8.1 General Procedure ..................................................................................... 49

4.8.2 Function Descriptions ................................................................................. 50

v
4.9 DIAGNOSTIC REPORT .....................................................................................52
4.9.1 Pre-Scan and Post-Scan Functions ............................................................ 52

4.9.2 Diagnostics Report Saving, Viewing, and Sharing ......................................53

4.10 EXIT DIAGNOSTICS .........................................................................................57


5 SERVICE ...................................................................................................................... 59

5.1 OIL RESET SERVICE .......................................................................................59


5.2 ELECTRIC PARKING BRAKE (EPB) SERVICE .................................................60
5.2.1 EPB Safety .................................................................................................60

5.3 TIRE PRESSURE MONITORING SYSTEM (TPMS) SERVICE ...........................60


5.4 BATTERY MANAGEMENT SYSTEM (BMS) SERVICE .......................................61
5.5 DIESEL PARTICLE FILTER (DPF) SERVICE ....................................................61
5.6 IMMOBILIZER (IMMO) SERVICE ......................................................................62
5.7 STEERING ANGLE SENSOR (SAS) SERVICE ..................................................63
6 DATA MANAGER .........................................................................................................64

6.1 VEHICLE HISTORY...........................................................................................65


6.1.1 Historical Test Record ................................................................................ 66

6.2 WORKSHOP INFORMATION .............................................................................67


6.3 CUSTOMER .....................................................................................................68
6.4 IMAGE ..............................................................................................................69
6.5 CLOUD REPORT ..............................................................................................70
6.6 PDF FILES ......................................................................................................70
6.7 REVIEW DATA .................................................................................................70
6.8 DATA LOGGING ...............................................................................................71
6.9 UNINSTALL APPS ............................................................................................71
7 SETTINGS .................................................................................................................... 72

7.1 UNIT ................................................................................................................72


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7.2 LANGUAGE ......................................................................................................72
7.3 PRINT SETTINGS .............................................................................................73
7.3.1 Printing Operations ..................................................................................... 73

7.4 SCAN REPORT ................................................................................................74


7.5 PUSH NOTIFICATIONS .....................................................................................74
7.6 AUTO UPDATE.................................................................................................75
7.7 VEHICLE LIST ..................................................................................................75
7.8 SYSTEM SETTINGS .........................................................................................76
7.9 ABOUT .............................................................................................................76
8 VCI MANAGER ............................................................................................................ 77

8.1 VCI BLUETOOTH PAIRING ..............................................................................78


8.2 BAS BLUETOOTH PAIRING .............................................................................78
8.3 VCI UPDATE ...................................................................................................79
8.3.1 Update via Tablet ....................................................................................... 79

8.3.2 Update via PC ............................................................................................ 79

8.4 BAS UPDATE ..................................................................................................80


9 SUPPORT .................................................................................................................... 81

9.1 SUPPORT SCREEN LAYOUT ............................................................................81


9.2 MY ACCOUNT ..................................................................................................81
9.2.1 Personal Information................................................................................... 81

9.2.2 Update Information ..................................................................................... 82

9.2.3 Service Information ..................................................................................... 82

9.3 TRAINING.........................................................................................................82
9.4 OPERATION MANUAL ......................................................................................82
9.5 DATA LOGGING ...............................................................................................82
9.6 FAQ ................................................................................................................83
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10 REMOTE DESKTOP ....................................................................................................84

10.1 OPERATIONS ...................................................................................................84


11 UPDATE ....................................................................................................................... 86
12 QUICK LINK ................................................................................................................. 87
13 USER FEEDBACK .......................................................................................................88
14 MAXIVIEWER ............................................................................................................... 89
15 MAXIVIDEO .................................................................................................................. 90
16 MAXISCOPE ................................................................................................................ 91
17 BATTERY TEST ........................................................................................................... 92

17.1 MAXIBAS BT506 BATTERY TESTER .............................................................93


17.1.1 Function Description ................................................................................... 93

17.1.2 Power Sources ........................................................................................... 94

17.2 TECHNICAL SPECIFICATIONS ..........................................................................94


17.3 TEST PREPARATION .......................................................................................95
17.3.1 Inspect the Battery ...................................................................................... 95

17.3.2 Connect the Battery Tester .........................................................................95

17.4 IN-VEHICLE TEST ............................................................................................96


17.4.1 Battery Test ................................................................................................ 98

17.4.2 Starter Test .................................................................................................99

17.4.3 Generator Test ......................................................................................... 100

17.5 OUT-VEHICLE TEST.......................................................................................102


17.5.1 Test Procedure ......................................................................................... 102

17.5.2 Test Results.............................................................................................. 103

18 AUTEL USER CENTER ............................................................................................. 104


19 MAINTENANCE AND SERVICE ................................................................................ 106

19.1 MAINTENANCE INSTRUCTIONS......................................................................106


19.2 TROUBLESHOOTING CHECKLIST...................................................................107

viii
19.3 ABOUT BATTERY USAGE ..............................................................................107
19.4 SERVICE PROCEDURES ................................................................................108
19.4.1 Technical Support ..................................................................................... 108

19.4.2 Repair Service .......................................................................................... 110

19.4.3 Other Services .......................................................................................... 110

20 COMPLIANCE INFORMATION .................................................................................. 112


21 WARRANTY ............................................................................................................... 114

ix
1 Using This Manual
This manual contains device usage instructions.

Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system.

1.1 Conventions
The following conventions are used:

1.1.1 Bold Text


Bold text is used to highlight selectable items such as buttons and menu options.

Example:

⚫ Tap OK.

1.1.2 Notes and Important Messages


1.1.1.1 Notes
A NOTE provides helpful information such as additional explanations, tips, and
comments.

1.1.1.2 Important
IMPORTANT indicates a situation that if not avoided may result in damage to the tablet
or vehicle.

1.1.3 Hyperlinks
Hyperlinks are available in electronic documents. Blue italic text indicates a selectable
hyperlink; blue underlined text indicates a website link or an email address link.

1.1.4 Illustrations
Illustrations used in this manual are samples, the actual testing screen may vary for each
vehicle being tested. Observe the menu titles and on-screen instructions to make correct

1
option selection.

1.1.5 Procedures
An arrow icon indicates a procedure. Example:

➢ To power down the MaxiSys tablet


1. Long press (press and hold) the Power/Lock button.
2. Tap the Power Off option.
3. Tap OK.

2
2 General Introduction
There are two main components of the MaxiSys system:

⚫ MS908CV II Tablet — the central processor and monitor for the system.
⚫ MaxiFlash Elite — a vehicle communication interface. Used for accessing vehicle
data.

This manual describes the construction and operation of both devices and how they work
together to deliver diagnostic solutions.

2.1 MaxiSys MS908CV II Tablet

2.1.1 Function Description

Figure 2-1 Tablet Front View

1. 9.7” LED Capacitive Touchscreen


2. Ambient Light Sensor — detects ambient light brightness.
3. Microphone

3
Figure 2-2 Tablet Top View

4. DC Power Supply Input Port


5. HDMI (High-Definition Multimedia Interface) Port
6. USB Port
7. USB Port
8. Power/Lock Button — turns the device on/off with long press, or locks the screen
with short press.

Figure 2-3 Tablet Back View

9. Audio Speaker
10. Collapsible Stand — extends from the back to allow hands-free viewing of the tablet.
11. Rear Camera
12. Camera Flash
13. Mini SD Card Slot
14. Mini USB Port

4
15. Headphone Jack

2.1.2 Power Sources


The tablet can receive power from any of the following sources:

⚫ Internal Battery Pack


⚫ AC/DC Power Supply
⚫ Vehicle Power

IMPORTANT
Do not charge the battery when the temperature is lower than 0 °C (32 °F) or higher than
45 °C (113 °F).

2.1.2.1 Internal Battery Pack


The tablet can be powered with the internal rechargeable battery, which if fully charged
can provide sufficient power for about 8 hours of continuous operation.

2.1.2.2 AC/DC Power Supply – using power adapter


The tablet can be powered from an electrical outlet using the AC/DC power adapter. The
AC/DC power supply also charges the internal battery pack.

2.1.2.3 Vehicle Power


The tablet can be powered from the auxiliary power outlet adapter or other DC power
port on the test vehicle through a direct cable connection. The vehicle power cable
connects to the DC power supply port on the top side of the tablet.

2.1.3 Technical Specifications


Table 2-1 Tablet Specifications

Item Description

Operating System Android 10

Processor Octa-core Processor (4 x 2.2 GHz + 4 x 1.8 GHz)

Memory 4 GB RAM & 128 GB on-board memory


9.7-inch LED capacitive touchscreen with 2048 x
Display
1536 resolution

5
Item Description
⚫ Wi-Fi (802.11 a/b/g/n/ac)
⚫ USB 2.0
Connectivity ⚫ Bluetooth v5.0 + EDR
⚫ SD card (support up to 64 GB)
⚫ HDMI
Camera (Rear) 16.0 megapixels; auto focus with flashlight

⚫ Gravity accelerometer
Sensors
⚫ Ambient light sensor (ALS)

⚫ Microphone
Audio
⚫ Dual speakers
Input/Output
⚫ 3-band 3.5 mm stereo/standard headset jack

⚫ 11000 mAh 3.7 V Lithium-polymer battery


Power and Battery ⚫ Charging via 12 V AC/DC power supply with a
temperature between 0 °C and 45 °C

Input Voltage 12 V (9–24 V)


Power
6.5 W
Consumption

Operating Temp. 0 °C to 50 °C (32 °F to 122 °F)

Storage Temp. -20 °C to 60 °C (-4 °F to 140 °F)

Dimensions
300 mm (11.81”) x 220 mm (8.66”) x 50 mm (1.97”)
(W x H x D )
⚫ NW: 1.42 kg (3.13 lbs.)
Weight
⚫ GW: 8.655 kg (19.08 lbs.)
ISO 9142-2, ISO 14230-2, ISO 15765-4, K/L-Line,
Flashing Code, SAE-J1850 VPW, SAE-J1850 PWM,
Protocols CAN ISO 11898, High-speed, Middle-speed, Low-
speed and Singlewire CAN, GM UART, UART Echo
Byte Protocol, Honda Diag-H Protocol, TP 2.0, TP
1.6, SAE J1939, SAE J1708, Fault-Tolerant CAN

6
2.2 MaxiFlash Elite – J2534 ECU Programming Device

2.2.1 Function Description

Figure 2-4 MaxiFlash Elite Views

1. DC Power Supply Input Port


2. Vehicle Data Connector (DB26-Pin)
3. Vehicle LED — flashes green when the device is communicating with the vehicle’s
system.

IMPORTANT
Do not disconnect the programming device while this vehicle LED status light is on! If the
flash programming procedure is interrupted while the vehicle’s ECU is blank or only
partially programmed, the module may be unrecoverable.

4. Connection LED
⚫ Illuminates solid green when the device is properly connected with the tablet via
the USB cable.
⚫ Illuminates solid blue when the device is properly connected with the tablet via
Bluetooth connection.
5. Power LED
⚫ Illuminates solid green when the device is powered on.
⚫ Flashes red when a system failure occurs.
⚫ Illuminates amber automatically at power-up when the device is performing a
self-test procedure.
6. USB Port

7
2.2.1.1 Programming Capability
The MaxiFlash Elite is a SAE J2534-1 & -2 compliant PassThru programming interface
device. Using the updated OEM software, it is capable of replacing the existing
software/firmware in the Electronic Control Units (ECUs), programming new ECUs and
fixing software-controlled drivability and emission issues.

2.2.1.2 Communication Capability


The MaxiFlash Elite device supports two communication methods, Bluetooth (BT) and
USB cable. It can transmit vehicle data to the tablet with or without a cable connection.
In open areas, the working range of the transmitter through BT communication is up to
210 feet (about 70 m). If the signal is lost due to being taken out of range, communication
will be restored once the tablet is within range.

2.2.2 Power Sources


The MaxiFlash Elite device can receive power from the following sources:

⚫ Vehicle Power
⚫ AC/DC Power Supply

2.2.2.1 Vehicle Power


The MaxiFlash Elite device operates on 12/24 V vehicle power, which receives power via
the vehicle data connection port. The device powers on whenever it is connected to an
OBD II/EOBD compliant Data Link Connector (DLC). For non-OBDII/EOBD compliant
vehicles, the device can be powered from an auxiliary power outlet adapter or other
suitable power port on the test vehicle using the auxiliary power cable.

2.2.2.2 AC/DC Power Supply


The MaxiFlash Elite device can be powered from a wall socket using the AC/DC power
adapter.

2.2.3 Technical Specifications


Table 2-2 MaxiSys Elite Specifications

Item Description

⚫ Wireless BT V2.1 + EDR


Communications
⚫ USB 2.0

Wireless Frequency Wireless BT V2.1 +EDR, 2.4 GHz

8
Item Description

Input Voltage Range 12 V DC to 24 V DC

170 mA @ 12 V DC
Supply Current
100 mA @ 24 V DC

Operating Temp. 0 °C to 60 °C (32 °F to 140 °F) (ambient)

Storage Temp. -20 °C to 70 °C (-4 °F to 158 °F) (ambient)

Dimensions
149 mm (5.87”) x 86 mm (3.38”) x 35 mm (1.28”)
(L x W x H)

Weight 0.29 kg (0.64 lbs.)

2.3 Accessories Kit

2.3.1 Main Cable


The MaxiFlash Elite device can be powered through the Autel main cable when
connected to an OBDII/EOBD compliant vehicle. The main cable connects the MaxiFlash
Elite device to the vehicle’s DLC, through which the MaxiFlash Elite device can transmit
vehicle data to the tablet.

Figure 2-5 Main Cable (1.5 m in Length)

NOTE
The MaxiFlash Elite device can be connected by the Autel main cable only. Do NOT use
other cables to connect the MaxiFlash Elite device.

9
2.3.2 OBDI-Type Adapters
The OBDI-type adapters are for non-OBDII vehicles. The adapter used depends on the
type of vehicle being tested. The most common adapters are shown below (Adapters
may be sold separately. Please contact your distributor for details.)

2.3.3 Other Accessories

USB Cable
Connects the tablet to the MaxiSys Elite device.

Mini USB Cable


Connects the tablet to a PC.

AC/DC External Power Adapter


Connects the tablet to the external DC power port for
power supply.

10
Auxiliary Power Outlet Adapter
Provides power to the tablet or the MaxiSys Elite
device through connection to the vehicle’s auxiliary
power outlet adapter receptacle, as some non-OBDII
vehicles cannot provide power via the DLC connection.

Clamp Cable
Provides power to the tablet or the MaxiSys Elite
device through connection to the vehicle's battery.

Light Fuse x 2
A safety device for the auxiliary power outlet adapter.

USB to Ethernet Adapter


Network connection function can be realized through
this device.

OBDII Extension Cable


Extends the OBDII port in order to better power the
MaxiSys Elite device through the main cable.

11
3 Getting Started
Make sure that the tablet has sufficient power or is connected to the external power
supply. (See Power Sources.)

3.1 Power Up
Long press (press and hold) the Power/Lock button on the top-right side of the tablet to
switch the unit on. Slide up from the bottom of the Lock screen to enter the MaxiSys Job
Menu screen.

Figure 3-1 MaxiSys Job Menu

1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
NOTE
It is recommended that you lock the screen when not in use to protect information in the
system and conserve the power.

12
Almost all operations on the tablet are controlled through the touchscreen. The
touchscreen navigation is menu-driven, allowing for quick access to the test procedure
or the data that you need, through a series of questions and options. Detailed
descriptions of the menu structures are found in the chapters for each application.

3.1.1 Application Buttons


The table below briefly describes each of the applications in the MaxiSys system.

Table 3-1 Applications

Button Name Description

Configures the unit to operate as a diagnostic tool.


Diagnostics
See Diagnostics.

Service Accesses special functions menu. See Service.

Accesses the saved repair shop, customer and


Data Manager vehicle data including detailed vehicle diagnostics
and test records. See Data Manager.

Accesses the system settings menu and general


Settings
tablet menu. See Settings.

VCI Manager Accesses VCI connection menu. See VCI Manager.

Synchronizes Autel’s online service database with


Support
the MaxiSys tablet. See Support.

Remote Configures your tablet to receive remote support


using the TeamViewer application. See Remote
Desktop
Desktop.

Accesses system software update menu. See


Update
Update.

Provides associated website bookmarks to allow


Quick Link quick access to product update, service, support, and
other information. See Quick Link.

13
Button Name Description

Provides step-by-step operation demonstration for


Demonstration
diagnostics.

You can submit feedback through this application


User Feedback when you encounter problems during the use of the
tablet. See User Feedback.

Provides a quick search for supported functions


MaxiViewer
and/or vehicles. See MaxiViewer.

Includes Log Collection and Factory Data Reset two


MaxiTools
parts.

Configures the unit to operate as a video scope


MaxiVideo device by connecting to an imager head cable for
close vehicle inspections. See MaxiVideo.
Configures the unit to operate as an automotive
oscilloscope to perform electrical and electronic
MaxiScope
circuit tests and monitor signal activities. See
MaxiScope.

Accesses the Battery Test menu with two functions,


Battery Test including in-vehicle test and out-vehicle test. See
Battery Test.

Autel User Allows users to register Autel tool for downloading the
Center latest released software. See Autel User Center.

3.1.2 Locator and Navigation Buttons


Operations of the navigation buttons at the bottom of the screen are described in the
table below.

Table 3-2 Locator and Navigation Buttons

Icon Name Description

Indicates the location of the screen. Swipe the


Locator screen left or right to view the previous or next
screen.

14
Icon Name Description

Back Returns to the previous screen.

MaxiSys
Returns to MaxiSys Job Menu.
Home
Android
Returns to Android system home screen.
Home
Displays a list of applications that are currently
running. Tap an application icon to launch the
Recent Apps application. Remove an app by swiping it to the
right or left. Tap the Delete icon to remove all
running applications.

Browser Launches the Chrome Internet browser.

Tap the Camera icon to open camera viewfinder.


Press and hold the icon to take a screenshot of
Camera the current screen. The saved files are auto-
stored in the Data Manager application for later
review. See Data Manager.

Display & Adjusts the brightness of the screen and the


Sound volume of the audio output.

Opens the VCI Manager application. The BT or


the cable badge at the bottom-right corner
indicates the tablet is communicating with the VCI
VCI Shortcut
device. An “X” badge will display at the bottom-
right corner if the tablet is not connected to the
VCI device.
Diagnostics
Returns to the Diagnostics screen.
Shortcut
Service
Returns to the Service screen.
Shortcut

15
➢ To use the camera
1. Tap the Camera icon. The camera screen opens.
2. Focus the image to be captured in the viewfinder.
3. Tap the Camera icon on the right side of the screen. The viewfinder now shows
the captured picture and auto-saves the taken photo.
4. Tap the thumbnail image on the top-right corner of the screen to view the stored
images.
5. Tap the Back or Home button to exit the camera function.

NOTE
After swiping the camera screen from left to right, the camera mode and video mode
can be switched by tapping the Camera icon or Video icon.

3.1.3 System Status Icons


Your MaxiSys tablet is a fully functional Android tablet with the standard Android
operating system status icons. Refer to Android documentation for additional information.

3.2 Power Down


All vehicle communications should be terminated before shutting down the tablet. A
warning message displays if a shutdown is attempted while the tablet is communicating
with the vehicle. Forcing a shutdown while the tablet is communicating with the vehicle
may lead to ECU errors on some vehicles. Please exit the Diagnostics application before
shutting off the tablet.

➢ To power down the MaxiSys tablet


1. Long press (press and hold) the Power/Lock button.
2. Tap the Power Off option.
3. Tap OK.

3.2.1 Reboot System


In case of a system crash, long press the Power/Lock button and tap Restart to reboot
the system.

16
4 Diagnostics
By establishing a data link to the electronic control systems of the vehicle being
serviced through the VCI (MaxiFlash Elite) device, the Diagnostics application allows
you to retrieve diagnostic information, view live data parameters, and perform active
tests. The Diagnostics application can access the electronic control module (ECM)
for various vehicle control systems, such as engine, transmission, antilock brake
system (ABS), airbag system (SRS).

4.1 Establish Vehicle Communication and Selection

4.1.1 Establish Vehicle Communication


The Diagnostics operations require connecting the MaxiSys tablet to the test vehicle
through the VCI device using the main cable. (Use the applicable OBDI-type adapter if
needed.) To establish a proper vehicle communication to the tablet, you need to perform
the following steps:

1. Connect the VCI device to the vehicle’s DLC for both communication and power
source.
2. Connect the VCI device to the tablet via Bluetooth pairing or USB connection.
3. When the above steps are completed, check the VCI navigation button at the bottom
bar on the screen. If a green BT or USB icon displays at the lower-right corner, the
MaxiSys tablet is ready to start vehicle diagnosis.

4.1.1.1 Vehicle Connection


The method used to connect the VCI device to a vehicle’s DLC depends on the vehicle’s
configuration as follows:

⚫ A vehicle equipped with an On-board Diagnostics Two (OBDII) management system


supplies both communication and 12-volt power through a standardized J-1962 DLC.
⚫ A vehicle not equipped with an OBDII management system supplies communication
through a DLC connection, and in some cases supplies 12-volt power through the
cigarette lighter receptacle or a connection to the vehicle battery.

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OBDII Vehicle Connection

This type of connection only requires the main cable without any additional adapter.

➢ To connect to an OBDII vehicle


1. Connect the main cable’s female adapter to the Vehicle Data Connector on the
VCI device, and tighten the captive screws.
2. Connect the cable’s 16-pin male adapter to the vehicle’s DLC, which is generally
located under the vehicle dashboard.

NOTE
The vehicle’s DLC is not always located under the dashboard. Refer to the user manual
of the test vehicle for additional connection information.

Non-OBDII Vehicle Connection

This type of connection requires both the main cable and a required OBDI adapter for
the specific vehicle being serviced.

There are three possible conditions for non-OBDII vehicle connection:

⚫ DLC connection supplies both communication and power.


⚫ DLC connection supplies communication and power are to be supplied via the
auxiliary power outlet adapter connection.
⚫ DLC connection supplies communication and power are to be supplied via
connection to the vehicle battery.
➢ To connect to a non-OBDII vehicle
1. Connect the main cable’s female adapter to the Vehicle Data Connector on the
VCI device, and tighten the captive screws.
2. Locate the required OBDI adapter and connect its 8-pin jack to the main cable’s
male adapter.
3. Connect the attached OBDI adapter to the vehicle’s DLC.

NOTE
Some vehicles may have more than one adapter or may have test leads instead of an
adapter. Make the proper connection to the vehicle’s DLC as required.

➢ To connect the auxiliary power outlet adapter


1. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port on the device.
2. Connect the male connector of the auxiliary power outlet adapter into the
vehicle’s auxiliary power outlet adapter receptacle.

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➢ To connect the clipper cable
1. Connect the tubular plug of the clipper cable to the male connector of the
auxiliary power outlet adapter.

Figure 4-1 Connection between Auxiliary Power Outlet Adapter and Clamp Cable

2. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port of the VCI device.
3. Connect the clipper cable to the vehicle’s battery.

NOTE
After the VCI device is successfully connected to the vehicle, the Power LED on the
device lights, and a beeping sound will be heard.

4.1.1.2 VCI Connection


After the VCI device is properly connected to the vehicle, the Power LED on the VCI
device lights solid green, and is ready to establish communication with the tablet.

Coming with the MaxiSys tool kit, the VCI device supports two communication methods
with the tablet, Bluetooth and USB cable.

Pairing Up via Bluetooth

In open areas, the working range for Bluetooth communication is about 328 feet (100 m),
giving technicians greater mobility to perform vehicle diagnosis from anywhere in the
repair shop.

To expedite multi-vehicle diagnostics, more than one VCI device can be used in busy
repair shops, enabling technicians to quickly pair their MaxiSys tablet to each VCI device
via Bluetooth separately and therefore eliminating the need to unplug the VCI device
from one vehicle and then connect it to another each time a new vehicle comes in for
repairs.

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➢ To pair the tablet with the VCI device via Bluetooth
1. Power up the tablet.
2. Select the VCI Manager application from the MaxiSys Job Menu.
3. When the VCI Manager application is opened, select VCI BT from the
connection mode list and swipe the Bluetooth toggle button to ON. The device
will automatically scan for available VCI devices for Bluetooth pairing. The found
devices are listed in the Settings section on the right side of the screen.

NOTE
If no VCI device is found, this may indicate that the signal strength is too weak to be
detected. Reposition the VCI device, and remove all possible objects that may cause
signal interference. Tap the Scan button at the top-right corner to rescan for VCI.

4. Typically, the VCI device name displays as “Maxi” suffixed with a serial number.
Select the VCI device for pairing. (If more than one VCI is used in the shop,
ensure the correct VCI is selected to pair.)
5. When the pairing is successful, the connection status displayed as “Connected.”
6. The VCI icon on the tablet navigation bar at the bottom of the screen displays a
green circle BT icon when the tablet and the VCI are connected.

Refer to VCI Bluetooth Pairing for additional information.

USB Cable Connection

The USB cable connection is a simple and quick way to establish communication
between the tablet and the VCI device. After properly connecting the USB cable from the
tablet to the VCI device, the VCI navigation button at the bottom bar of the screen
displays a green USB cable badge and the Connection LED on the VCI device lights
solid green, indicating the connection between the devices is successful.

The MaxiSys diagnostic platform is now ready to perform vehicle diagnosis.

NOTE
The USB connection provides the most stable communication and is therefore the
recommended communication mode between the tablet and VCI when operating ECU
programming or coding. The USB communication method will take priority over other
connected communication modes.

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4.1.1.3 No Communication Message
A. If the tablet is unable to connect to the VCI, an “Error” message displays. An “Error”
message indicates the tablet is not communicating with the VCI device,
Troubleshoot the error by performing the following steps:

⚫ Ensure the VCI device is powered on.


⚫ When using the wireless connection, ensure the network is configured correctly
and the proper device has been connected.
⚫ If the tablet loses communication abruptly during diagnostics, ensure no objects
are causing signal interference.
⚫ Ensure the VCI device is properly positioned with the VCI front side up.
⚫ Move the tablet closer to the VCI device. If using the wired connection, ensure
the cable is securely attached to the VCI.
⚫ Ensure the communication LED is lit for the selected communication type,
Bluetooth or USB cable.

B. If the VCI device is unable to establish a communication link, a message will display.
Possible causes for the communication error include:

⚫ The VCI device is unable to establish a communication link with the vehicle.
⚫ A vehicle system has been selected for diagnoses that is not supported by the
vehicle.
⚫ There is a loose connection.
⚫ There is a blown vehicle fuse.
⚫ The vehicle or the data case has a wiring fault.
⚫ There is a circuit fault in the data cable or adapter.
⚫ The vehicle identification is incorrectly entered.

4.2 Getting Started


Prior to first use of the Diagnostics application, ensure the VCI device is properly
connected to and is communicating with the tablet. See Establish Vehicle
Communication.

4.2.1 Vehicle Menu Layout


When the VCI device is properly connected to the vehicle, and paired to the tablet, the
platform is ready to start vehicle diagnosis. Tap on the Diagnostics application button
on the MaxiSys Job Menu, and the Vehicle Menu displays on the screen.

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Figure 4-2 Vehicle Menu Screen
1. Top Toolbar Buttons
2. Navigation Bar
3. Manufacturer Buttons

4.2.1.1 Top Toolbar Buttons


The operations of the toolbar buttons at the top of the screen are listed and described in
the table below.

Table 4-1 Top Toolbar Buttons


Button Name Description

Home Returns to the MaxiSys Job Menu.

Tap this button to open a dropdown list; tap Auto


Detect for auto VIN detection; tap Manual Input
VID to enter VIN code or license number manually.
Tap Scan VIN/License to scan the VIN
code/license number by camera.
Displays the stored test vehicle history records.
This option provides direct access to the
History
previously tested vehicle records. See Vehicle
History.

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Button Name Description

Displays the vehicle menu based on the


Vehicle
selection of the commercial vehicle type.

Displays the vehicle menu based on the


System
selection of the vehicle system.
Tap inside the search field to display a virtual
Search keyboard and input the vehicle manufacturer to
test.
Tap this button to exit the search screen or to
Cancel
cancel an operation.

4.2.1.2 Navigation Bar


The navigation bar is to aid users in accessing desired vehicle quickly. When tapping the
Vehicle tab on the top toolbar, the vehicle menu will be displayed based on the selection
of the commercial vehicle type listed on the navigation bar. When tapping the System
tab on the top toolbar, the vehicle menu will be displayed on the selection of the vehicle
system listed on the navigation bar.

4.2.1.3 Manufacturer Buttons


The Manufacturer buttons display the various vehicle brand names. Select the
manufacturer button after the VCI device is properly connected to the test vehicle to start
a diagnostic session.

4.3 Vehicle Identification


The MaxiSys diagnostic system supports five methods of vehicle identification.

1. Auto VIN Scan


2. Manual Input
3. Scan VIN/License
4. Manual Vehicle Selection
5. OBDII Direct Entry

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4.3.1.1 Auto VIN Scan
The MaxiSys diagnostic system features the latest VIN-based Auto VIN scan function to
identify CAN vehicles with just one tap, enabling the technician to quickly identify the
exact vehicle and scan its available systems for fault codes.

➢ To perform Auto VIN Scan


1. Tap the Diagnostics application button from the MaxiSys Job Menu. The
Vehicle Menu displays.
2. Tap the VID button on the top toolbar.

Figure 4-3 VID Screen

3. Select Auto Detect. The tablet starts VIN scanning on the vehicle’s ECU. Once
the test vehicle is successfully identified, the system will guide you to the Vehicle
Diagnostics screen.

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Figure 4-4 Diagnostics Main Menu Screen

4.3.1.2 Manual Input


For vehicles that do not support the Auto VIN Scan function, the MaxiSys diagnostic
system allows you to enter the vehicle VIN or license number manually, or simply take a
photo of the VIN sticker or license plate for quick vehicle identification.

➢ To perform Manual Input


1. Tap the Diagnostics application button from the MaxiSys Job Menu. The
Vehicle Menu displays.
2. Tap the VID button on the top toolbar.
3. Select Manual Input.
4. Tap the input box and enter the correct VIN code or license number.

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Figure 4-5 Manual VIN Input

5. Tap OK. The vehicle will be identified and matched to the vehicle database, and
the system will guide you to the Vehicle Diagnostics screen.

4.3.1.3 Scan VIN/License


Tap Scan VIN/License in the dropdown list (see Figure 4-3 VID Screen). The camera
will be opened. On the right side of the screen, from top to bottom, three options are
available: Scan QR/Bar Code, Scan VIN, and Scan License.

NOTE
The method of Scan License is supported in some countries and areas. Please manually
input the license number if it is not available.

Select one of three options and position the tablet to align the VIN or license number
within the scanning window, the result displays in the Recognition result dialog box after
scanned. Tap OK to confirm the result, and then the vehicle information confirmation
screen will display on the tablet. If all the vehicle information is correct, tap the icon in the
middle of the screen to confirm the VIN of the vehicle being tested. Tap OK to continue.

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Figure 4-6 Scan VIN Code 1

If the VIN/License number cannot be scanned, please manually input the VIN/License
number. Tap OK to continue.

Figure 4-7 Scan VIN Code 2

4.3.1.4 Manual Vehicle Selection


When the vehicle’s VIN is not automatically retrievable through the vehicle’s ECU, or the
specific VIN is unknown, you can select the vehicle manually.

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Step-by-step Vehicle Selection

This mode of vehicle selection is menu-driven. Select a vehicle manufacturer on the


Vehicle Menu screen and the Select Diagnostic Type screen displays, then tap the
Manual Selection button. Select the vehicle information like the Brand, Model, Capacity,
Engine type, and Model year on the same screen. The ESC button at the lower-right
corner of the screen will bring you back to the previous screen. Tap the Reset button to
reselect the vehicle information if needed.

Figure 4-8 Manual Vehicle Selection Screen

4.3.1.5 OBDII Direct Entry


Occasionally, the tablet may not be able to identify a vehicle. For these vehicles, the user
may perform a generic OBDII or EOBD diagnostic. See Generic OBDII Operations for
additional information.

4.4 Navigation

4.4.1 Diagnostics Screen Layout


After the vehicle information is selected, tap the OK button at the bottom-right corner of
the screen to open the Main Menu screen. This section consists of various functions
commonly used, including Auto Scan and Control Unit. The available functions displayed
vary by vehicle.

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Figure 4-9 Main Menu Screen

1. Diagnostics Toolbar
2. Current Directory Path
3. Status Information Bar
4. Main Section
5. Function Buttons

4.4.1.1 Diagnostics Toolbar

The Diagnostics Toolbar contains buttons that allow you to print or save the displayed
data and perform other operations. The table below provides a brief description for the
operations of the Diagnostics Toolbar buttons.

Table 4-2 Diagnostics Toolbar Buttons

Button Name Description

Home Tap to return to MaxiSys Job Menu.

Exits the diagnostic session and returns to the


Vehicle
Vehicle Menu screen to select another vehicle for
Swap
testing.

Settings Opens the Settings screen. See Settings.

Saves and prints a copy of the displayed data. See


Print
Print Settings.

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Button Name Description

Provides instructions or tips for operations of various


Help
diagnostic functions.

Opens a submenu which provides options for data


Save
storage.

Use this function when encountering an error while


testing or diagnosing a vehicle. This function will
record the communication data and ECU
Data information of the test vehicle and send it to Autel’s
Logging technical staff to review and provide solution.
Go to the Support application to follow up the
processing progress. See Data Logging.

➢ To print data in Diagnostics


1. Tap the Diagnostics application button from the MaxiSys Job Menu. The Print
button on the Diagnostics Toolbar is available throughout the whole Diagnostics
operations.
2. Tap Print and a drop-down menu will display.
a) Print this page — prints a screenshot copy of the current screen.
b) Print all data — prints a PDF copy of all displayed data.
3. A temporary file will be created and sent via the computer to the printer.
4. When the file is sent, a confirmation message displays.
NOTE
Make sure the tablet and the printer are connected either by Wi-Fi or LAN before printing.
For more instructions on printing, see Print Settings for details.
➢ To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application button from the MaxiSys Job Menu. The Data
Logging button on the Diagnostic Toolbar is available throughout the whole
Diagnostics operations.
2. Tap the Data Logging button to display the error options. Select a specific error,
and a submission form will display to let you fill in the report information.
3. Tap the Send button on the upper-right corner of the screen to submit the report
form via the Internet. A confirmation message displays when sent successfully.

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4.4.1.2 Current Directory Path
The Current Directory Path shows all directory names to access the current page.

4.4.1.3 Status Information Bar


The Status Information Bar at the top-right of the Main Section displays the following
items:

1. Network Status Icon — indicates whether a network is connected.


2. VCI Icon — indicates the communication status between the tablet and the VCI
device.
3. Battery Icon — indicates the battery status of the vehicle.

4.4.1.4 Main Section


The Main Section varies depending on the stage of operations which shows vehicle
identification selections, the main menu, test data, messages, instructions, and other
diagnostic information.

4.4.1.5 Function Buttons


The Function Buttons displayed at the bottom of the screen vary by operation. Function
includes navigation, reporting, code clearing, and so on. The functions of these buttons
will be described in the following sections when relevant.

NOTE
The Diagnostic Toolbar (located on the top of the screen) will be active throughout the
diagnostic session for tasks such as printing and saving the displayed data, obtaining
help information, or performing data logging.

4.4.2 Screen Messages


Messages display when additional input is needed before proceeding. There are mainly
three main types of on-screen messages: Confirmation, Warning, and Error.

4.4.2.1 Confirmation Messages


This type of messages usually displays as an “Information” screen, when you are about
to perform an action that cannot be reversed or when an action has been initiated and
your confirmation is needed to continue.

When a user-response is not required, the message displays briefly.

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4.4.2.2 Warning Messages
This type of messages displays when completing the selected action may result in an
irreversible change or loss of data. An example of this message is the “Erase Codes”
message.

4.4.2.3 Error Messages


Error messages display when a systemic or procedural error has occurred. Possible
errors include cable disconnection and communication interruption.

4.5 Diagnostics Menu


The Diagnostics application enables you to establish a data connection with the vehicle’s
ECU through the VCI device for vehicle diagnosis and maintenance.

The Main Menu screen (see Figure 4-9 Main Menu Screen) navigates users to perform
read codes, clear codes, or perform comprehensive automotive diagnostic functions, and
so on. After the function is selected, the tablet will establish a communication with the
vehicle through the VCI device, and enter the corresponding function menu or selection
menu based on your selection.

4.6 Diagnostics Functions


Auto Scan
The Auto Scan function performs a comprehensive scanning over the test vehicle’s ECUs
in order to locate fault systems and retrieve DTCs. The sample operation interface of
Auto Scan displays as below.

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Figure 4-10 Auto Scan Operation Screen

1. Navigation Bar
⚫ List Tab – displays the scanned data in list format
⚫ Progress Bar – indicates the test progress
2. Main Section
⚫ Column 1 — displays the system numbers
⚫ Column 2 — displays the scanned systems
⚫ Column 3 — displays the scan results
 Fault | #: Indicates there is/are detected fault code(s) present; "#"
indicates the quantity of detected faults.
 Pass | No Fault: Indicates the system was scanned and no fault has
been detected.
 Not Scanned: Indicates the system has not been scanned.
 No Response: Indicates the system has not received a response.
⚫ Column 4 — tap the button to enter a system for performing further
diagnostics.
3. Function Buttons
The table below provides a brief description of the Function Buttons.

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Table 4-3 Function Buttons in Auto Scan Screen

Name Description

Report Displays the diagnostic data in report form.

Quick Erase Erases all fault information after scanning.

Fault Scan Scans vehicle system modules.

Pause Pauses the scanning process.

Enter System Enters the ECU system.

ESC Returns to the previous screen or exits Diagnostics screen.

Control Unit
The Control unit function allows you to manually locate a required control system for
testing through a series of choices. Simply follow the menu-driven procedures, and make
proper selection each time; the program will guide you to the diagnostic function menu
after a few choices you’ve made.

Figure 4-11 Diagnostics Function Screen

Available functions may vary by vehicle. The function menu may include:

⚫ ECU Information — displays detailed ECU information. Select to display


information screen.

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⚫ Trouble Codes — contains Read Codes and Erase Codes. The former displays
detailed DTC information retrieved from the vehicle control module. The latter
facilitates you to erase DTCs and other data from the ECU.
⚫ Live Data — retrieves and displays live data and parameters from the vehicle's ECU.
⚫ Active Test — provides specific subsystem and component tests. This selection
may display as Actuators, Actuator Test, or Function Tests. Available tests vary by
vehicle.
⚫ Special Functions — provides component adaptation or variant coding functions
for custom configurations, and allows entry of adaptive values for certain
components after repairs. Depending on the test vehicle, this selection may
sometimes appear as Control Unit Adaptations, Variant Coding, Configuration, or
something similar.
➢ To perform Diagnostics function
1. Connect the MaxiSys tablet to the VCI device.
2. Identify the vehicle through any of the vehicle identification methods supported
by the MaxiSys tablet.
3. Tap Auto Scan or Control Unit to locate the needed test system.
4. Select the function you need to perform from the Diagnostics Function screen.

4.6.1 ECU Information


This function retrieves and displays the specific information for the tested control unit,
including unit type, version numbers, and other information.

Figure 4-12 ECU Information Screen

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1. Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons for
detailed descriptions of the operations of each button.
2. Main Section — the left column displays the item names; the right column displays
the specifications or descriptions.
3. Function Button — in this case, only an ESC button is available. Tap it to exit after
viewing.

4.6.2 Trouble Codes


The DTC Guide, Freeze Frame, Search, Read Codes, and Erase Codes function buttons
are contained in the Trouble Codes screen. The Freeze Frame button will be activated if
there are freeze frame data for viewing. Tap the Erase Codes button to erase DTCs and
other data from the ECU, while tapping the Read Codes button to display the detailed
DTC information retrieved from the vehicle control module. When tapping Trouble
Codes from the Diagnostics Function screen, the tablet will automatically read the DTC
information in ECU.

Figure 4-13 Trouble Codes Screen

1. Diagnostics Toolbar — see Table 4-2 Diagnostics Toolbar Buttons for detailed
descriptions of the operations of each button.
2. Main Section
⚫ Column 1 — displays the retrieved codes from the vehicle
⚫ Column 2 — indicates the status of the retrieved codes
⚫ Column 3 — displays detailed descriptions for the retrieved codes

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3. Function Buttons
⚫ Freeze Frame — a snowflake icon appears when freeze frame data is available
for viewing. Tap the button to display data screen. The Freeze frame screen is
similar to that of the Read codes screen and share similar operations.
⚫ Search — tap to search the selected DTC for additional information on the
Internet.
⚫ Erase Codes — tap to erase codes from the ECU. It is recommended to read
DTCs and make necessary repairs before erasing the codes.

After reading the retrieved codes from the vehicle and certain repairs have been
made, you can erase the codes from the vehicle using this function. Before
performing this function, make sure the vehicle’s ignition key is in the ON (RUN)
position with the engine off.

➢ To erase codes
1. Tap Erase Codes in the Function Buttons.
2. A warning message displays to inform you of data loss when this
function is applied.
 Tap Yes to continue. A confirming screen displays when the
operation is successfully done.
 Tap No to exit.
3. Tap ESC on the confirming screen to exit Erase Codes screen.
4. Check the Read Codes function again to ensure the operation is
successful.
⚫ Read Codes — retrieves and displays the DTCs from the vehicle control system.
The Read Codes screen varies for each vehicle being tested.
⚫ ESC — tap it to return to the previous screen or exit the function.

4.6.3 Live Data


When this function is selected, the screen displays the data list for the selected module.
The parameters display in the order that they are transmitted by the ECU, so expect
variation among vehicles.

Gesture scrolling allows you to quickly move through the data list. Touch the screen and
drag your finger up or down to reposition the parameters being displayed if the data
occupies more than one screen. The figure below displays a typical Live data screen:

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Figure 4-14 Live Data Screen
1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons for detailed
descriptions of the operations of each button.
2. Main Section
⚫ Name Column — displays the parameter names.
 Check Box — tap the check box to the left of a parameter to select the item.
Tap the check box again to deselect it.
 Drop-down Button — tap the drop-down button on the right side of a
parameter to open a submenu that provides optional modes in which to
display the data.
⚫ Value Column — displays the values of the parameters.
⚫ Range Column — displays the ranges of the parameters.
⚫ Unit Column — displays the unit for the parameter values. When you need to
change the unit mode, tap the Settings button on the top Diagnostics Toolbar
and select a required mode. See Unit.
3. Function Buttons — there are many function buttons on the Live Data screen, the
operations of the available Function Buttons on the Live Data screen will be
described later.
a) Display Mode

There are four types of display modes available for data viewing, allowing you to view
various types of parameters in the mode best suited to represent the data.

Tap the drop-down button on the right side of a parameter to open a submenu. A total of
7 buttons will be displayed: the 4 buttons on the left represent different data display
modes, plus one Information button, active when additional information is available, and

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one Unit Change button, for switching the unit of displayed data, and one Trigger button,
tap to open the Trigger Settings window.

Figure 4-15 Display Mode Screen

Each parameter item displays the selected mode independently.

 Analog Gauge Mode — displays the parameters in gauge charts.


 Text Mode — the default mode that displays the parameters as a text list.

NOTE
Status parameters, such as a switch reading like ON, OFF, ACTIVE, and ABORT can
only be displayed in Text Mode. Value parameters, such as a sensor reading, can be
displayed in both text and graph modes.

 Waveform Graph Mode — displays the parameters in waveform graphs.

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Figure 4-16 Waveform Graph Mode Screen
In this mode, five control buttons will display on the right side of the parameter,
allowing you to manipulate the display status.
1) Settings Button (SetY) — sets the minimum and maximum value of the Y-axis.
2) Scale Button — changes the scale values.

There are two scale buttons, displayed above the waveform graph to the right
side, which can be used to change the scale values of the X-axis and Y-axis of
the graph. There are four scales available for the X-axis: x1, x2, x4 and x8.
There are three scales available for the Y-axis: x1, x2, and x4.

3) Edit Button — edit the waveform color and the line thickness.
4) Zoom-in Button – tap once to display the selected data graph in full screen.
5) Exit Button — tap to exit the waveform graph mode.
Full Screen Display — this option is only available in the waveform graph mode,
and mostly used in Graph Merge status for data comparison. There are four control
buttons available on the top right side of the screen under this mode.
⚫ Scale Button — tap to change the scale values below the waveform graph.
There are four scales available for the X axis: x1, x2, x4 and x8. There are three
scales available for the Y axis: x1, x2, and x4.
⚫ Edit Button — tap to open an edit window, in which you can set the waveform
color and the line thickness displayed for the selected parameter item.
⚫ Zoom-out Button — tap to exit full screen display.
⚫ Exit Button — tap to exit the waveform graph mode.

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➢ To edit the waveform color and line thickness in a data graph
1. Select a parameter to display in Waveform Graph mode.
2. Tap the Edit button, and an edit window displays.

Figure 4-17 Waveform Edit Screen


3. The parameter item is selected automatically in the left column.
4. Select a color from the second column.
5. Select a line thickness from the right column.
6. Tap Done to save the setting and exit, or tap Cancel to exit without saving.

NOTE
In full screen display, please edit the waveform color and line thickness by tapping the
Edit button on the top right side of the screen.
 Digital Gauge Mode — displays the parameters in the form of a digital gauge graph.
b) Trigger Settings
On the Trigger Settings screen, you can set a standard range by filling in a Minimum
value and a Maximum value. When exceeding this range, the trigger function will be
executed and the device will automatically record and save the generated data. You can
check the saved live data by tapping the Review button at the bottom of the screen.
Tap the drop-down button on the right side of a parameter to open a submenu. The
Trigger button is the last one in the submenu. Tap to display the “Trigger Settings”
window.

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Figure 4-18 Trigger Setting Screen

Two buttons and two input boxes are available in the Trigger Settings window.
a) Trigger — switches the trigger on and off. The trigger is ON by default.
b) Buzzer alarm — switches the alarm on and off. The alarm function makes a beep
sound as an alert when the data reading reaches the preset minimum or maximum
point. The buzzer alarm will only sound at the first trigger.
c) MIN — tap this input box to display a virtual keyboard to enter the required lower
limit value.
d) MAX — tap this input box to display a virtual keyboard to enter the required upper
limit value.
➢ To set a trigger
1. Tap the drop-down button on the right side of the parameter name to open a
submenu.
2. Tap the Trigger button on the right side of the submenu to open the Trigger
Settings window.
3. Tap the MIN value input box to display a virtual keyboard to enter the required
minimum value.
4. Tap the MAX value input box to display a virtual keyboard to enter the required
maximum value.
5. Tap OK to save the setting and return to the Live Data screen; or tap Cancel to
exit without saving.

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NOTE
When the trigger is successfully set, a trigger mark displays in front of the parameter
name. The mark is gray when it is not triggered, and displays orange when triggered.
Moreover, two horizontal lines display on each of the data graphs (when Waveform
Graph Mode is applied) to indicate the alarm point. The limit lines are shown in different
colors to differentiate them from the parameter waveforms.
c) Function Buttons

The operations of the available Function Buttons on the Live Data screen are described
below:

 Cancel All — tap this button to cancel all selected parameter items. Up to 50
parameters can be selected at one time.
 Show Selected/Show All — tap this button to switch between the two options. One
displays the selected parameters, the other displays all the available items.
 Graph Merge — tap this button to merge selected data graphs (for Waveform Graph
Mode only). This function is very useful when comparing different parameters.

NOTE
This mode supports Graph Merge of 2 to 5 parameters that can be represented digitally.
Non-digital parameters are not supported.

➢ To merge selected data graphs


1. Select parameter items to be merged.
2. Tap the Graph Merge button at the bottom of the Live Data screen.
a) This mode only supports parameters that can be represented digitally. If
non-digital parameters are selected, a message will display advising the
user that the selected parameters are not supported in this mode and to
select 2 to 5 digital parameters. Tap the Got It button to return to the
previous screen and select supported parameters.
b) If the selected parameters are not supported in this mode, a message will
display advising the user only to select the parameters that are supported.
A message will also display if more than 5 parameters have been selected.
Please select 2 to 5 of the supported parameters and tap the OK button to
merge.
3. Tap the Cancel Merging button at the bottom of the Live Data screen to cancel
merge.
 To Top — moves a selected data item to the top of the list.
 Setting — tap this button to set recording duration.

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➢ To set live data record duration
1. Tap the Setting button at the bottom of the Live Data screen.
2. Tap the > button to the right of Recording time after trigger bar and select a
time length.
3. Tap OK to save the setting and return to the Live Data Setting screen; or tap
the “X” button at the upper right corner to exit without saving.
4. Tap Done at the upper-right corner of the Live Data Setting screen to confirm
and save the setting, and return to the Live Data screen; or tap Cancel to exit
without saving.
 Clear Data — tap this button to clear all cached live data.
 Freeze — displays the retrieved data in freeze mode.
⚫ Previous Frame — moves to the previous frame of frozen data.
⚫ Next Frame — moves to the next frame of frozen data.
⚫ Play/Pause — tap to play/pause the frozen data.
⚫ Resume — tap to exit the freeze data mode and return to normal data display.
 Record — starts recording the live data of the selected data items. Tap the Record
button at the bottom of the Live Data screen. A message will display prompting user
to select parameters to record. Tap the Got It button to confirm. Scroll down and
select data to record. Tap the Record button to start recording. Tap the Resume
button to stop recording. The recorded live data can be viewed in the Review section
at the bottom of the Live Data screen. The recorded data can also be reviewed in
the Data Manager application.
⚫ Resume — tap this button to stop data recording and to return to normal data
display.
⚫ Flag — this button displays when the Record function is applied. Tap this button
to set flags to note points of interest when recording data. Notes can be added
during playback in Review or Data Manager. Select the preset flag to open a
popup window and display virtual keyboard to input notes.
 Review — reviews the recorded data. Tap the Review button to display a recording
list and select one item to review.
NOTE
Only the data recorded during the current operation can be reviewed on the Live Data
screen. All the historical recorded data can be reviewed from Review Data in the Data
Manager application.
⚫ Previous Frame — switches to the previous frame of recorded data.
⚫ Next Frame — switches to the next frame of recorded data.
⚫ Play/Pause — tap to play/pause the recorded data.

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⚫ Show Selected — displays the selected parameters.
⚫ Graph Merge — merges selected data graphs.
⚫ Back — exits the review and returns to the Live Data screen.
 Back — returns to the previous screen or exits the function.

4.6.4 Active Test


The Active Test function is used to access vehicle-specific subsystem and component
tests. Available tests vary by vehicle.

During an active test, the tablet sends commands to the ECU to activate the actuators.
This test determines the integrity of the system or part by reading ECU data, or by
monitoring the operation of the actuators. Such tests may include switching a solenoid,
relay, or switch, between two operating states.

Selecting Active Test displays a menu of test options. Available tests vary by vehicle.

Figure 4-19 Active Test Screen

Select a test from menu options. Follow the instructions displayed on the screen to
complete test. Procedures and instructions vary by vehicle.

The function buttons in the lower-right corner of the Active Test screen manipulate the
test signals. The operational instructions are displayed in the main section of the test
screen. Follow the on-screen instructions and make appropriate selections to complete
the tests. Tap the ESC button to exit the test when finished.

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4.6.5 Special Functions
Depending on the test vehicle, this selection may sometimes appear as Learning process,
Correction programming, Emissions inspection (Not valid for USA), OBD I/M Check (Not
valid for USA), or something similar. You can select one to proceed according to your
demands.

4.7 Programming and Coding


Since the introduction of OBDII and leading up to modern hybrids and EVs, hardware
and software technologies in cars have been advancing at an exponential rate. Updating
software may be the only way to fix the following issues:

⚫ Drivability
⚫ Fuel Efficiency
⚫ Power Loss
⚫ Fault Codes
⚫ Durability of Mechanical Parts

The Programming and Coding function is used to re-flash the vehicle control modules,
which allows you to update the computer software of the vehicle to the latest version, as
well as to reprogram adaptive data of certain components after making repairs or
replacements.

NOTE
The programming function applies only when the vehicle is connected with a VCI device,
which serves as a PassThru interface to establish communication with and transfer data
to the vehicle's ECU.

Available programming or coding operations vary by test vehicle. Only the available
operations display in the tablet menu.

There are two general types of programming operations:

A. Coding — also known as Teach-in Program, or Component Adaptation, is used to


reprogram adaptive data for vehicle control modules after repairs or replacements
of vehicle parts.
B. Reprogramming — downloads the latest version of software from the online server
database through Internet access (this procedure is done automatically when the
tablet is connected to the Internet, so there is no need to check for software updates
yourself), and reprograms the newest version into the vehicle's ECU.

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NOTE
Ensure that the tablet is connected to a stable internet access before applying the ECU
programming function, so that the tablet is able to obtain access to the vehicle
manufacturer's server for update service.

Selecting the Programming opens a menu of operation options that vary by vehicle make
and model. Selecting a menu option either displays a programming screen or opens
another menu of additional choices. Follow the on-screen instructions to operate. How
and what information is presented on the screen vary by the type of operation being
performed.

4.7.1 Coding
The main section of the Coding screen displays a list of vehicle components and the
coding information that mainly consists of two parts:

1. All available systems for coding are displayed on the left side, and the coding data
or value on the right side.
2. The bottom of the main section displays the functional buttons that enable you to
manipulate the operation.

Check the vehicle condition and the coding information carefully. Use the functional
button to edit Codes for the corresponding components. Tap Send when you finish
editing all items. When the operation is completed, an execution status message such
as Completed, Finished or Successful, may display.

Tap the ESC button to exit the function.

4.7.2 Reprogramming
Before reprogramming begins:

⚫ It is mandatory that the tablet is connected to stable Wi-Fi network.


⚫ Tablet must be connected to VCI by USB.
⚫ Tablet battery must be fully charged during module programming. Connect tablet to
charger if needed.
⚫ Attach battery maintainer to vehicle battery to ensure a steady voltage is maintained
throughout programming. Voltage requirements differ by vehicle manufacturer.
Consult vehicle manufacturer recommendations prior to programming a module.
⚫ Do not quit the application during a module reprogramming as the process may fail
and may also result in permanent damage to the module.

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Typical reprogramming operations require you to input and validate VIN number first. Tap
the input box and enter the correct number. The programming interface then displays.

The main section of the reprogramming interface offers information of the hardware, the
current software version and the newest software versions to be programmed into the
control units.

A series of on-screen operational instructions will display to guide you through the
programming procedure.

Carefully read the on-screen information and follow the instruction to execute the
programming procedure.

4.7.3 Re-flash Errors


IMPORATANT
When reprogramming onboard, always make sure the vehicle battery is fully charged
and in good working condition. During reprogramming, the operation may fail if voltage
falls below the proper operation voltage. Sometimes a failed operation can be recovered,
but the failed reprogramming can also ruin the control module. We recommend
connecting an external battery maintainer to the vehicle to ensure a steady voltage is
maintained throughout programming. The required voltage differs by vehicle
manufacturer. Consult vehicle manufacturer for correct voltage to be maintained.

Occasionally a flash update procedure may not complete properly. Common causes of
flash errors include poor cable connections between the tablet, VCI, and vehicle, the
vehicle ignition being switched off before the flash procedure is complete, or low vehicle
battery voltage.

If the process quits, recheck all the cable connections to assure good communications
and initialize the flash procedure. The programming procedure will automatically repeat
if the previous operation does not succeed.

4.8 Generic OBDII Operations


The OBDII/EOBD vehicle diagnosis option offers a quick way to check for DTCs, isolate
the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior
to emissions certification testing, verify repairs, and perform other emissions-related
services. The OBDII direct access option is also used for testing OBDII/EOBD compliant
vehicles that are not included in the Diagnostics database. Diagnostics Toolbar Buttons
at the top of the screen are available for specific vehicle diagnostics. See Table 4-2
Diagnostics Toolbar Buttons for details.

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4.8.1 General Procedure
➢ To access the OBDII/EOBD diagnostics functions
1. Tap the Diagnostics button from the MaxiSys Job Menu. The Vehicle Menu
displays.
2. Tap the EOBD button. There are three options to establish communication with
the vehicle.
⚫ Auto Scan General — select it to establish communication using each
protocol in order to determine which one the vehicle is using.
⚫ Auto Scan Enhance — if the protocol is incomplete or not scanned, tap
Auto Scan Enhance to establish communication using the supported
protocol.
⚫ Protocols — select it to open a submenu of various protocols. A
communication protocol is a standardized way of data communication
between an ECM and a diagnostic tool. Global OBD may use several
different communication protocols.

Figure 4-20 EOBD Diagnostic Menu


3. Select a specific protocol if the Protocols option is selected. Wait for the
OBDII/EOBD Diagnostic Menu to appear.
4. Select a function option to continue.
⚫ DTC & FFD
⚫ I/M Readiness
⚫ Live Data
⚫ O2 Sensor Monitor
⚫ On-Board Monitor

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⚫ Component Test
⚫ Vehicle Information
⚫ Vehicle Status

NOTE
The supported functions may vary by vehicles.

4.8.2 Function Descriptions


This section describes the various functions of each diagnostic option:

4.8.2.1 DTC & FFD


When this function is selected, the screen displays a list of Stored Codes and Pending
Codes. When the Freeze Frame data of certain DTCs are available for viewing, a
snowflake button will display on the right side of the DTC item. The Erase Codes and
Read codes functions can be applied by tapping the Function Buttons at the bottom of
the screen.
⚫ Current Codes

Current codes are emission-related DTCs from the ECM of the vehicle. OBD
II/EOBD Codes have a priority according to their emission severity, with higher-
priority codes overwriting lower-priority ones. The priority of the code determines the
illumination of the Malfunction Indicator Lamp (MIL) and the codes erase procedure.
Manufacturers rank codes differently, so DTCs may vary by vehicle.

⚫ Pending Codes

These are codes whose storing conditions have been met during the last drive cycle,
but need to be met on two or more consecutive drive cycles before the DTC stored.
The purpose of displaying pending codes is to assist the service technician after a
vehicle repair when diagnostic information is cleared, by reporting test results after
a single driving cycle.

a) If a test fails during the driving cycle, the DTC associated is reported. If the
pending fault does not occur again within 40 to 80 warm-up cycles, the fault is
automatically cleared from memory.
b) Test results reported do not necessarily indicate a faulty component or system.
If test results indicate another failure after additional driving, a DTC is stored to
indicate a faulty component or system.

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⚫ Freeze Frame

In most cases the stored frame is the last DTC reported. Certain DTCs, those that
have a greater impact on vehicle emission, have a higher priority. In these cases,
DTC of the highest priority is the one for which the freeze frame records are retained.
Freeze frame data includes a "snapshot" of critical parameter values at the time the
DTC is stored.

⚫ Erase Codes

This option is used to clear all emission-related diagnostic data including DTCs,
freeze frame data and specific manufacturer-enhanced data from the vehicle ECM.
This option resets the I/M Readiness Monitor Status for all vehicle monitors to Not
Ready or Not Complete status.

A confirmation screen displays when the clear codes option is selected to prevent
accidental loss of data. Select Yes on the confirmation screen to continue, or select
No to exit.

4.8.2.2 I/M Readiness


This function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for state emissions compliance.
Selecting I/M Readiness opens a submenu with two choices:

⚫ Since DTCs Cleared — displays the status of monitors since the last time the DTCs
are erased.

⚫ This Driving Cycle — displays the status of monitors since the beginning of the
current drive cycle.

4.8.2.3 Live Data


This function enables the display of real-time PID data from the ECU. Displayed data
includes analog and digital input and output, and system status information broadcast in
the vehicle data stream.

Live data can be displayed in various modes, see Live Data for detailed information.

4.8.2.4 O2 Sensor Monitor


This function allows retrieval and review of recent O2 sensor monitor test results stored
on the vehicle's on-board computer.

The O2 Sensor Monitor test function is not supported by vehicles that communicate using
a controller area network (CAN). For O2 Sensor Monitor tests results of CAN-equipped
vehicles, refer to On-Board Monitor.

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4.8.2.5 On-Board Monitor
This function allows you to view the results of On-Board Monitor tests. The tests are
useful after the service when a vehicle's control module memory is already erased.

4.8.2.6 Component Test


This function enables dual-directional control of the ECM so that the diagnostic tool can
transmit control commands to operate the vehicle systems. This function is useful in
determining how well the ECM responds to a command.

4.8.2.7 Vehicle Information


This function enables the display of the vehicle identification number (VIN), calibration
identification number, calibration verification number (CVN), and other information of the
test vehicle.

4.8.2.8 Vehicle Status


This function checks the current condition of the vehicle, such as the communication
protocols of OBDII modules, number of fault codes, and status of the Malfunction
Indicator Light (MIL).

4.9 Diagnostic Report

4.9.1 Pre-Scan and Post-Scan Functions


After performing pre-scan and post-scan functions by entering the same maintenance
order number, tap Data Manager > Vehicle History to select the historical test record
named with the maintenance order number. Both the pre-scan results and post-scan
results will be displayed in the same historical test record, which can be generated as a
PDF report for easily comparing the changes between pre-scan and post-scan.

⚫ Pre-Scan Function

Select and tap a vehicle button from the Vehicle Menu screen. Enter the
maintenance order number in the pop-up box to scan and detect the whole vehicle.
You can also add pictures to record the current condition of the vehicle. Once the
pre-scan is completed, you are not allowed to perform pre-scan again, and the scan
result cannot be modified.

⚫ Post-Scan Function

After the pre-scan is complete, exit the current test vehicle and tap the vehicle button
from the Vehicle Menu screen to reconnect again. Enter the same maintenance

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order number in the pop-up box. The screen for post-scan will display. The post-
scan record will be generated when the scan is completed. The pre-scan results and
post-scan results will be displayed in the same historical test record.

NOTE
The post-scan function can be performed repeatedly. After exiting the vehicle, you only
need to tap the vehicle button from the Vehicle Menu screen to reconnect again, then
enter the same maintenance order number in the pop-up box and follow the steps to
rescan. The last one is the final post-scan result.

4.9.2 Diagnostics Report Saving, Viewing, and Sharing


The diagnostic report can be reviewed, saved, and shared with others through many
ways.

4.9.2.1 Diagnostics Report Saving


⚫ Via the History function
1. Enter the main screen of the Diagnostics application, and tap History on the
top toolbar.

Figure 4-21 History Screen

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2. Select a history record, and tap the button on the upper-right corner.

Figure 4-22 Historical Test Screen

3. Tap Get Report. Enter the license plate and current mileage. Tap Save.
⚫ Via the Auto Scan function
1. Enter the Auto Scan page and tap Fault Scan from the function buttons at the
bottom of the screen.

Figure 4-23 Auto Scan Screen 1

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2. When the system scan is completed, tap Report from the function buttons at
the bottom of the screen.

Figure 4-24 Auto Scan Screen 2

⚫ Via the functions on the Diagnostics Toolbar

The diagnostic report can also be viewed from such diagnostics functions screen
including Auto scan, Trouble codes, Live data, and Active test. There are two ways
to view the saved reports:

 Tap the button in the Diagnostics Toolbar and select Save as PDF. Enter
the license number and tap Save. Tap the button on the upper-right of the
screen to view the report.

 Tap the button in the Diagnostics Toolbar and select Report to Cloud.
Enter the license plate and current mileage. Tap Save > View Report and then
select a saved report to view.

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Figure 4-25 Trouble Codes Screen

4.9.2.2 Diagnostics Report Viewing


All the saved reports can be viewed in the Data Manger application.

 Tap Data Manager > Vehicle History. Select a specific vehicle history record and
then tap View PDF in the upper-right corner to view the report.

 Once you save the reports by tapping the Save as PDF button, tap Data Manager >
PDF to view these local reports.

 Once you save the reports by tapping the View Report or Save Report button, tap
Data Manager > Cloud Report to view these reports saved to the Autel cloud
platform.

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4.9.2.3 Diagnostics Report Cloud Sharing
1. Tap Data Manager > Cloud Report to enter the Report List screen.

Figure 4-26 Report List Screen

NOTE
Note that if the report displays , it means the report has been uploaded to the cloud
successfully, and you can share the report with others; if the report displays , it means
the report has failed to upload to the cloud, but will try to automatically upload to the cloud
when entering the Report again.
2. Tap the on the lower-right corner of the report.
3. There are three ways for report cloud sharing: scan the QR code, send by email,
send by SMS (via phone number).

4.10 Exit Diagnostics


The Diagnostics application operates while communication with the vehicle is still active.
It is important to properly exit from the diagnostics operation screen to stop all
communications with the vehicle before closing the Diagnostics application.

NOTE
Damage to the vehicle Electronic Control Module (ECM) may occur if communication is
disrupted. Ensure all forms of communication link such as data cable, USB cable, and
wireless or wired network, are properly connected throughout the test. Exit all screens
before disconnecting the test cable and power supply.

57
➢ To exit the Diagnostics application
⚫ On an active diagnostic screen:
1. Tap the Back or ESC button to exit a diagnostic session.
2. Tap the Vehicle Swap button in the Diagnostics Toolbar to return to the
Vehicle Menu screen.
⚫ On the vehicle menu screen:
1. Tap the Home button on the top toolbar.
2. Tap the Back button on the Navigation Bar at the bottom of the screen.
3. Tap the Home button on the Diagnostics Toolbar to exit the application
directly and return to the MaxiSys Job Menu.
NOTE
After exiting the Diagnostics application, the tablet is no longer communicating with the
vehicle and it is safe to open other MaxiSys applications.

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5 Service
The Service section is specially designed to provide quick access to the vehicle systems
for various scheduled service and maintenance tasks. The typical service operation
screen is a series of menu driven executive commands. Follow on-screen instructions to
select appropriate execution options, enter correct values or data, and perform
necessary actions. The application will display detailed instructions to complete selected
service operations.

After entering each special function, the screen will display two application choices:
Diagnosis and Hot Functions. The Diagnosis enables the reading and clearing of codes
which is sometimes necessary after completing certain special functions. Hot Functions
consists of sub functions of the selected special function.

Figure 5-1 Service Menu

Several most commonly used services are described in this chapter.

5.1 Oil Reset Service


Perform reset for the Engine Oil Life system, which calculates an optimal oil life change
interval depending on the vehicle driving conditions and climate. The Oil Life Reminder
must be reset each time the oil is changed, so the system can calculate when the next
oil change is required.

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NOTE
1. Always reset the engine oil life to 100% after every oil change.
2. All required work must be carried out before the service indicators are reset. Failure
to do so may result in incorrect service values and cause DTCs to be stored by the
relevant control module.
3. For some vehicles, the scan tool can reset additional service lights such as
maintenance cycle and service interval. On BMW vehicles for example, service
resets include engine oil, spark plugs, front/rear brakes, coolant, particle filter, brake
fluid, micro filter, vehicle inspection, exhaust emission inspection and vehicle checks.

5.2 Electric Parking Brake (EPB) Service


This function has a multitude of usages to maintain the electronic braking system safely
and effectively. The applications include deactivating and activating the brake control
system, assisting with brake fluid control, opening and closing brake pads, and setting
brakes after disc or pad replacement.

5.2.1 EPB Safety


It can be dangerous to perform Electric Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep these rules in mind.

✓ Ensure that you are fully familiar with the braking system and its operation before
commencing any work.
✓ The EPB control system may be required to be deactivated before carrying out any
maintenance/diagnostic work on the brake system. This can be done from the tool
menu.
✓ Only perform maintenance work when the vehicle is stationary and on level ground.
✓ Ensure that the EPB control system is reactivated after the maintenance work has
been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance of
the Electric Parking Brake system.

5.3 Tire Pressure Monitoring System (TPMS) Service


This function allows you to quickly look up the tire sensor IDs from the vehicle ECU, as
well as to perform TPMS replacement and reset procedures after tire sensors are
replaced.

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5.4 Battery Management System (BMS) Service
The Battery Management System (BMS) allows the tool to evaluate the battery charge
state, monitor the close-circuit current, register the battery replacement, activate the rest
state of the vehicle, and charge the battery via the diagnostic socket.

NOTE
1. This function is not supported by all vehicles.
2. The sub functions and actual test screens of the BMS may vary by vehicle, please
follow the on-screen instructions to make correct option selection.

The vehicle may use either a sealed lead-acid battery or an Absorbed Glass Mat (AGM)
battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned.
AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric
acid, but the acid is contained in glass mats between terminal plates.

It is recommended that the replacement aftermarket battery has the same specifications,
such as capacity and type, as the exiting battery. If the original battery is replaced with a
different type of battery (e.g. a lead-acid battery is replaced with an AGM battery) or a
battery with a different capacity (mAh), the vehicle may require reprogramming of the
new battery type, in addition to, performing the battery reset. Consult the vehicle manual
for additional vehicle-specific information.

5.5 Diesel Particle Filter (DPF) Service


The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component
replacement teach-in and DPF teach-in after replacing the engine control unit.

The ECM monitors driving style and selects a suitable time to employ regeneration. Cars
driven a lot at idling speed and low load will attempt to regenerate earlier than cars driven
more with higher load and speed. For regeneration to take place, a prolonged high
exhaust temperature must be obtained.

In the event of the car being driven in such a way that regeneration is not possible, i.e.,
frequent short journeys, a diagnostic trouble code will eventually be registered in addition
to the DPF light and “Check Engine” indicators displaying. A service regeneration can be
requested in the workshop using the diagnostic tool.

Before performing a forced DPF regeneration using the tool, check the following items:

⚫ The fuel light is not on.


⚫ No DPF-relevant faults are stored in system.
⚫ The vehicle has the specified engine oil.

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⚫ The oil for diesel is not contaminated.
IMPORTANT
Before diagnosing the problematic vehicle and attempting to perform an emergency
regeneration, it is important to obtain a full diagnostic log and read out relevant measured
value blocks.

NOTE
1. The DPF will not regenerate if the engine management light is on, or there is a faulty
EGR valve.
2. The ECU must be re-adapted when replacing the DPF and when topping up the fuel
additive Eolys.
3. If the vehicle needs to be driven in order to perform a DPF service, a second person
is needed for the function. One person should drive the vehicle while the other person
observes the screen on the Tool. Do not attempt to drive and observe the scan tool at
the same time. This is dangerous and puts your life and the lives of other motors and
pedestrians at risk.

5.6 Immobilizer (IMMO) Service


An immobilizer is an anti-theft mechanism that prevents an automobile's engine from
starting unless the correct ignition key or other device is present. This device prevents
thieves from starting the car by a method known as hot wiring. Most new vehicles have
an immobilizer as standard equipment. An important advantage of this system is that it
doesn't require the car owner to activate it; it operates automatically. An immobilizer is
considered as providing much more effective anti-theft protection than an audible alarm
alone; many auto insurance companies offer lower rates for vehicles that are equipped
with an immobilizer.

As an anti-theft device, an immobilizer disables one of the systems needed to start a


car's engine, usually the fuel supply or the ignition. This is accomplished by radio
frequency identification between a transponder in the ignition key and a device called a
radio frequency reader in the steering column. When the key is placed in the ignition, the
transponder sends a signal with a unique identification code to the reader, which relays
it to a receiver in the vehicle computer control module. If the code is correct, the computer
allows the fuel supply and ignition systems to operate and start the car. If the code is
incorrect or absent, the computer disables the system, and the car will be unable to start
until the correct key is placed in the ignition.

The IMMO service can disable a lost vehicle key and program the replacement key fob.
One or more replacement key fobs can be programmed.

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5.7 Steering Angle Sensor (SAS) Service
SAS Calibration permanently stores the current steering wheel position as the straight-
ahead position in the SAS EEPROM. Therefore, the front wheels and the steering wheel
must be set exactly to the straight-ahead position before calibration. In addition, the VIN
is also read from the instrument cluster and stored permanently in the SAS EEPROM.
On successful completion of calibration, the SAS fault memory is automatically cleared.

Calibration must always be carried out after the following operations:

⚫ Steering wheel replacement


⚫ SAS replacement
⚫ Any maintenance that involves opening the connector hub from the SAS to the
column
⚫ Any maintenance or repair work on the steering linkage, steering gear or other
related mechanism
⚫ Wheel alignment or wheel track adjustment
⚫ Accident repairs where damage to the SAS or assembly, or any part of the steering
system may have occurred.

NOTE
1. Autel accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer's recommendation for repair.
2. All software screens shown in this manual are examples, and actual test screens may
vary by test vehicle. Pay attention to the menu titles and onscreen instructions to
make correct option selections.
3. Before starting procedure, make sure the vehicle has an ESC button. Look for button
on dash.

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6 Data Manager
The Data Manager application allows you to store, print, and review the saved files,
manage the workshop information, and customer information records, and keep test
vehicle history records.

Selecting the Data Manager application opens the file system menu. There are nine main
functions available.

Figure 6-1 Data Manager Main Screen

The table below briefly describes each of the function buttons in the Data Manager
application.

Table 6-1 Buttons in Data Manager

Button Name Description

Tap to review the diagnostics history


Vehicle History
record.

Workshop
Tap to edit the information of workshops.
Information

Customer Tap to create new customer information.

Image Tap to review the screenshots.


Button Name Description
Tap to review the saved reports and share
Cloud Report
cloud reports.
Tap to review the reports stored as PDF
PDF
files.

Review Data Tap to review the recorded data.

Tap to review the communication data and


ECU information of the vehicle. The saved
Data Logging
data can be reported and sent to the
technical center via the Internet.

Uninstall Apps Tap to uninstall applications.

6.1 Vehicle History


This function stores records of test vehicle history, including vehicle information and the
retrieved DTCs from previous diagnostic sessions. Test information is summarized and
displayed in an easy-to-read table listing. The Vehicle History also provides direct access
to the previously tested vehicle and allows you to directly restart a diagnostic session
without needing to perform auto or manual vehicle selection.

Figure 6-2 Vehicle History Screen

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1. Top Toolbar Buttons — navigation and application controls.
2. Main Section — displays all the vehicle history records.
➢ To activate a test session for the recorded vehicle
1. Tap Data Manager on the MaxiSys Job Menu.
2. Select Vehicle History to open the screen. Tap the relevant application tab to
select the test record. For example, tap Diagnostics to select diagnostic test
records.
3. Tap the Diagnostics icon at the bottom of the thumbnail of a vehicle record item.
4. The Diagnostics screen of the vehicle displays and a new diagnostic session is
activated. See Diagnostics to continue the diagnostics. Or,
5. Select a vehicle thumbnail to open a record. A Historical Test record sheet
displays. Review the recorded information of the test vehicle, and tap the
Diagnostics button on the upper-right corner.
NOTE
The MaxiSys tablet must establish a stable connection to the VCI device to restart test
sessions on the previously tested vehicles.

6.1.1 Historical Test Record


The Historical Test Record is a detailed data form of the vehicle, which includes general
vehicle information, service record, customer information, and the diagnostic trouble
codes retrieved from the previous test sessions. Technician Notes will also appear if
present.

Figure 6-3 Historical Test Record Sheet

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➢ To edit the Historical Test record
1. Tap Data Manager on the MaxiSys Job Menu.
2. Select Vehicle History.
3. Select the specific vehicle history record thumbnail from the main section. The
Historical Test record will display.
4. Tap Edit (a pen icon) to start editing.
5. Tap each item to input information or attach files or images.

NOTE
The vehicle VIN, license number, and customer account information are correlated by
default. Vehicle records will automatically be correlated using this vehicle and customer
identification.

6. Tap Add to Customer to correlate the Historical Test record sheet to an existing
customer account, or add a new associated account to be correlated with the
test vehicle record. See Customer for more information.
7. Tap Done to save the updated record, or tap Cancel to exit without saving.

6.2 Workshop Information


The Workshop Information form allows you to edit, input, and save the detailed workshop
information, such as shop name, address, phone number, and other remarks, which,
when printing vehicle diagnostic reports and other associated test file, will display as the
header of the printed documents.

Figure 6-4 Workshop Information Sheet

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➢ To edit the Workshop Information sheet
1. Tap the Data Manager application on the MaxiSys Job Menu.
2. Select Workshop Information.
3. Tap on each field to input the appropriate information.
4. Tap Done to save the updated workshop information record, or tap Cancel to
exit without saving.

6.3 Customer
The Customer function allows you to create and edit customer accounts. It helps you to
save and organize all customer information accounts that are correlated with the
associated test vehicle history records.

➢ To create a customer account


1. Tap the Data Manager application on the MaxiSys Job Menu.
2. Select Customer.
3. Tap the Add a Customer button. An empty information form displays; tap each
field to input the appropriate information.

NOTE
The items that must be filled are indicated as required fields.

4. Some customers may have more than one vehicle for service; you can always
add new vehicle information to the account. Tap Add New Vehicle Information,
and then fill in the vehicle information. Tap the button to cancel.
5. Tap OK to save the account, or tap Cancel to exit without saving.
➢ To edit a customer account
1. Tap Data Manager on the MaxiSys Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record displays.
4. Tap Edit on the top toolbar to start editing.
5. Tap on the input field to edit or amend information, and enter updated
information.
6. Tap Complete to save the updated information, or tap Cancel to exit without
saving.
➢ To delete a customer account
1. Tap Data Manager on the MaxiSys Job Menu.
2. Select Customer.

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3. Tap the Delete icon on the right of a customer account. A message displays.
4. Tap OK to confirm the command, and the account is deleted, or tap Cancel to
cancel the request.

6.4 Image
The Image section is a PNG database containing all captured screenshots.

Figure 6-5 Image Database Screen

1. Toolbar Buttons — used to edit, print, or delete the image files. See Table 6-2 Toolbar
Buttons in PNG Database for detailed information.
2. Main Section — displays the stored images.

Table 6-2 Toolbar Buttons in PNG Database

Button Name Description

Back Returns to the previous screen.

Search Tap to search the image by entering its stored time.

Tap to display the editing toolbar to select, delete, print,


Edit
or email the image(s).

Cancel Tap to close the editing toolbar or cancel file search.

Print Tap to print the selected image.

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Button Name Description

Delete Tap to delete the selected image.

Email Tap to send the selected image to an email.

➢ To edit/delete image(s)
1. Select Data Manager from the MaxiSys Job Menu.
2. Select Image to access the PNG database.
3. Tap Edit on the top-right corner of the window. The editing screen displays.
4. Select the image(s) you want to edit by tapping the check box at the bottom-
right corner of the image.
5. Tap the Delete icon to delete the selected images or delete all images. Tap the
Print icon to print the selected image(s). Tap the Email icon to send the selected
image(s) to an email.

6.5 Cloud Report


This section displays the saved reports, which can be transferred to the Autel cloud
platform once a stable network connection is established. These reports can then be
viewed or shared with others. See Scan Report and Diagnostics Report Saving, Viewing,
and Sharing for further details.

6.6 PDF Files


The PDF files designated for local viewing are displayed in this section. Enter the PDF
database and select a file to access the saved information.

This section uses the standard Adobe Reader application for file viewing and editing.
Please refer to the associated Adobe Reader manual for more detailed instructions.

6.7 Review Data


The Review Data section allows you to play back the recorded data frames of live data
streams.

On the Review Data main screen, select a record file to play back.

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Figure 6-6 Data Playback Screen

1. Main Section — displays the recorded data frames.


2. Navigation Toolbar — allows you to manipulate data playback.

Use the Navigation Toolbar buttons to play back the record data from frame to frame.

Tap Back to exit data playback.

6.8 Data Logging


The Data Logging section allows you to launch Support platform directly to view all
records of all feedback or no feedback data loggings on the diagnostic system. For more
details, see Data Logging.

6.9 Uninstall Apps


This section allows you to manage the software applications installed on the MaxiSys
diagnostics system. Selecting this section opens a managing screen, on which you can
check all available vehicle diagnostic applications.

Select the vehicle software you want to delete by tapping on the vehicle manufacturer
icon. The selected item will display a blue mark at the upper-right corner. Tap the Delete
button on the top toolbar to delete the software from the system database.

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7 Settings
Access the Settings menu to adjust default setting and view information about the
MaxiSys system. The following options are available for the MaxiSys system settings:

⚫ Unit
⚫ Language
⚫ Printing Settings
⚫ Scan Report
⚫ Push Notifications
⚫ Auto Update
⚫ Vehicle List
⚫ System Settings
⚫ About

7.1 Unit
This option allows you to change the measurement unit for the diagnostic system.

➢ To adjust the unit setting


1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Unit option on the left column.
3. Select the appropriate measurement unit, Metric, Imperial, or American unit. A
check mark will display to the right of the selected unit.
4. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.

7.2 Language
This option allows you to adjust the display language for the MaxiSys system.

➢ To adjust the language setting


1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Language option on the left column.
3. Select the appropriate language. A check mark will display to the right of the
selected language.
4. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.

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7.3 Print Settings
This option allows you to print from the tablet to a network printer via a computer.

➢ To setup the printer connection


1. Tap Settings on the MaxiSys Job Menu.
2. Tap Printing Settings on the left column.
3. Tap Print via PC-Link or Print via Wi-Fi to activate the printing function, which
enables the device to send files to the printer through the PC via Wi-Fi or
Ethernet connection.
4. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.

7.3.1 Printing Operations


➢ To install the MaxiSys Printer driver
1. Download Maxi PC Suite from www.autel.com > Support > Downloads > Autel
Update Tools, and install it to a Windows-based PC.
2. Double click on Setup.exe.
3. Select the installation language and the wizard will load.
4. Follow the instructions on the screen and Click on Next to continue.
5. Click Install and the printer driver program will be installed onto the PC.
6. Click Finish to complete the installation.

NOTE
The MaxiSys printer runs automatically after the installation. The PC, printer and the
tablet must be connected to the same network.

This section describes how to receive file from the MaxiSys tablet and perform printing
through the PC.

NOTE
⚫ Make sure the tablet is connected to the same network with your PC, either via Wi-
Fi or LAN, before printing.
⚫ Make sure the PC installed with the Printing Services program is connected to a
printer.
➢ To perform printing through the PC
1. Ensure the tablet is connected to the PC network, either via Wi-Fi or LAN, before
printing.
2. Run the PC Link program on the computer.
3. Select the MaxiSys Printer tab.

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4. Tap the Print button in the tablet top toolbar. A document will be sent to the
computer.
⚫ If the Auto Print option in the MaxiSys Printer is selected, the MaxiSys
Printer will print the received document automatically.
⚫ If the Auto Print option is not selected, click Open PDF File button to view
files. Select the file(s) to print and click Print.
NOTE
To confirm that the printer is functioning normally, you can click Test Print in the PC Link
program to test.

7.4 Scan Report


Two options are available in this section: Scan Report and Report Upload to Cloud.

⚫ Scan Report
Toggle the ON/OFF button to enable/disable Pre-Scan and Post-Scan functions,
which enable the user to compare the changes between pre-scan and post-scan.
For more information about the pre-scan and post-scan functions, see Pre-Scan and
Post-Scan Functions for details.
⚫ Report Upload to Cloud
This option automatically synchronizes the diagnostics information of the vehicle to
the vehicle history and forms a diagnostic report for the user to upload. Tap the
ON/OFF button the Report Upload to Cloud function. The button appears blue if the
function is enabled and displays gray if the function is disabled. For more information
about the Report Upload to Cloud function, see Diagnostics Report Saving, Viewing,
and Sharing for details.

NOTE
Make sure the tablet is connected to the Internet while uploading reports.

7.5 Push Notifications


This option allows you to manage notifications. The Notification Preferences option is
turned on by default and cannot be turned off by users so that certain system notifications
such as system security warnings won’t be blocked. Internet access is required for
receiving on-line messages.

➢ To manage other notifications


1. Tap Settings on the MaxiSys Job Menu.
2. Tap Push Notifications on the left column.
3. Tap the button on the right of the Other Notifications option to open a drop-

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down list.
4. There are four options: Enable all notifications, Limit to 3 notifications or less
per week, Limit to 1 notification per week, and Disable all notifications. Select
whichever you want.
5. Tap Home on the top-left corner to return to the MaxiSys Job Menu, or select
another settings option for the system setup.
NOTE
⚫ Notifications will display on the screen. Slide the screen from top to check the
received messages. If the message list covers more than one screen, slide the list
up or down to view them.
⚫ Tapping a specific message launches the corresponding application. For example,
if you tap on an Update notification, the Update application will be launched.

7.6 Auto Update


The Auto Update allows the tool to automatically update the OS, the MaxiSys system,
and the vehicle coverage software. Each can be configured to update automatically at a
specified time. Tap the ON/OFF button to enable/disable the desired automatic update
time.

➢ To set auto system or vehicle update


1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Auto Update option on the left column. The three auto update items
will display on the right of the screen.
3. Select the update type to schedule. Toggle the button to ON.
4. Tap on the time to set the time of the day for updating. If the update time is set
and the device is connected to the Internet, the selected software will be
automatically updated at the configured time.

7.7 Vehicle List


This option allows you to sort the vehicles either by alphabetic order or by frequency of
use.

➢ To adjust the vehicle list setting


1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap Vehicle List on the left column.
3. Select the required sort type. A check mark will display to the right of the
selected item.
4. Tap the Home button in the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.

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7.8 System Settings
This function provides you with direct access to the Android system setting interface,
where you can adjust various system settings for the Android system platform. Regarding
wireless and networks settings, various device settings such as sound and display, as
well as system security settings, and check related information about the Android system.
Refer to Android documentation for additional information.

7.9 About
The About function provides information of the MaxiSys diagnostic device including the
product name, version, hardware, and serial number.

➢ To check the MaxiSys product information in About


1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the About option on the left column. The product information screen
displays on the right.
3. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.

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8 VCI Manager
This application pairs the tablet with the VCI device, checks the communication status
and updates the VCI firmware.

Figure 8-1 VCI Manager Screen

1. Connection Mode — there are four connection modes available for selection. The
connection status is displayed alongside.
⚫ VCI BT — when the VCI is paired to a device via Bluetooth, the connection
status displays as “Connected.” Otherwise, it displays as “Disconnected.”
⚫ BAS BT — when paired to a battery tester via Bluetooth, the connection status
displays as “Connected.” Otherwise, it displays as “Disconnected.”
⚫ VCI Update — connects the VCI to the diagnostic tablet via Bluetooth first, then
updates the VCI firmware through the tablet.
⚫ BAS Update — updates the BT506 battery tester’s firmware via the Internet
through the tablet.
2. Bluetooth Settings
Toggle the Bluetooth ON/OFF button to ON. The Bluetooth Settings screen displays
the device name for all the devices available for pairing. You can tap the needed one
to start pairing. The BT status icon displayed to the left of the device name indicates
the received signal strength.

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8.1 VCI Bluetooth Pairing
The VCI device needs to be connected to a vehicle, so that it is powered during the
synchronization procedure. Ensure the tablet has sufficient battery power or is connected
to an external power supply.

➢ To pair the VCI device with the tablet


1. Power on the tablet.
2. Connect the 26-pin end of the main cable to the VCI device’s Vehicle Data
Connector.
3. Connect the 16-pin end of the main cable to the vehicle’s Data Link Connector
(DLC).
4. Tap the VCI Manager application on the MaxiSys Job Menu of the tablet.
5. Select VCI BT from the Connection Mode list on the left column.
6. Toggle the Bluetooth ON/OFF button to ON. Tap the Scan button at the top-right
corner. Now the device starts searching for available pairing units.
7. The device name may display as “Maxi-” suffixed with a serial number. Select
the appropriate device for pairing.
8. When the paring is successfully done, the connection status displayed to the
right of the device name is shown as “Connected.”
9. Once connected, the BT badge displays at the bottom-right corner of the VCI
Manager shortcut, and the Connection LED on the VCI device illuminates solid
blue, which signifies that the tablet is connected to the VCI device, and is ready
to perform vehicle diagnosis. If you need to disconnect the connected device,
tap it again.
10. Tap the Home button on the top-left to return to the MaxiSys Job Menu.

NOTE
A VCI device can only be connected to one tablet at a time, and once it’s connected, the
device will not be discoverable to other devices.

8.2 BAS Bluetooth Pairing


The BT506 battery tester device can be connected with the tablet via Bluetooth. Ensure
that the BT506 battery tester is sufficiently charged or is connected to an external power
supply before use.

➢ To pair the Battery Tester with the tablet


1. Power on the diagnostic tablet and the battery tester.
2. Connect the red clamp to the positive (+) battery terminal and the black clamp
to the negative (–) battery terminal.

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3. Tap VCI Manager on the MaxiSys Job Menu of the tablet.
4. Select BAS BT from the Connection Mode list on the left column.
5. Toggle the Bluetooth ON/OFF button to ON. Tap Scan at the top-right corner of
the screen. The device will start to search for available units to pair with.
6. Depending on the type of battery tester, the device name may appear as “Maxi-”
suffixed with the battery tester’s serial number. Select the appropriate device for
pairing.
7. When paired successfully, the connection status reads “Connected.”

8.3 VCI Update


8.3.1 Update via Tablet
Before updating the VCI firmware, ensure the tablet’s connection to the Internet is stable.

➢ To update the VCI firmware via tablet


1. Power on the tablet.
2. Connect the VCI device to the tablet via Bluetooth.
3. Tap the VCI Manager application on the MaxiSys Job Menu of the tablet.
4. Select VCI Update from the Connection Mode list on the left column.
5. The current version and the latest version of the VCI firmware will be displayed
after a few seconds. Tab Update Now to update the VCI firmware if available.

8.3.2 Update via PC


➢ To update the VCI firmware via PC
1. Download the Maxi PC Suite software from www.autel.com > Support >
Downloads > Autel Update Tools, and install it onto your PC.
2. Connect the VCI device to the PC via Bluetooth.
3. Launch the Maxi PC Suite after installation and click the VCI device icon in the
Device Selection window.
4. The PC will automatically recognize the VCI device.
5. Click Update to complete the update if an update is available.

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8.4 BAS Update
Before updating the battery tester firmware, please make sure the network connection is
stable.

➢ To update the battery tester’s firmware


1. Power on the diagnostic tablet and the battery tester.
2. Connect the battery tester to the tablet via Bluetooth.
3. Tap the VCI Manager application on the MaxiSys Job Menu of the tablet.
4. Select BAS Update from the Connection Mode list on the left column.
5. The current version and the latest version of the battery tester’s firmware will be
displayed after a few seconds. Tap Update Now to update the battery tester’s
firmware if available.
NOTE
Do not leave the BAS Update page during upgrade.

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9 Support
This application launches the Support platform which synchronizes Autel’s online service
base station with the MaxiSys tablet. Connected to Autel’s service channel and online
communities, the Support application provides the quickest way for problem solutions,
allowing you to send help requests to obtain direct service and support.

9.1 Support Screen Layout


The Support application interface is navigated by the Home button on the top toolbar.
And the main section of the Support screen is divided into two sections. The narrow
column on the left is the main menu; select one subject from the main menu to display
the corresponding function screen on the right.

Figure 9-1 Support Application Screen

9.2 My Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the online registered account, including Personal
Information, Update Information, and Service Information.

9.2.1 Personal Information


The User Information and Device Information are both included under the Personal
Information section.

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⚫ User Information — displays detailed information of your registered online Autel
account, such as your Autel ID, name, address, and other contact information.
⚫ Device Information — displays the registered product information, including the
product serial number, registration time, expired time, and warranty period.

9.2.2 Update Information


The Update Information section displays a detailed list of the product's software update
history, including the product serial number, software version or name, and the update
time.

9.2.3 Service Information


The Service Information section displays a detailed record list of the device's service
history information. Every time the device has been sent back to Autel for repair, the
device's serial number and other information, such as the fault type, changed
components, or system reinstallation will be recorded and updated to the associated
online product account that will be synchronized to the Service Information section.

9.3 Training
The Training section provides quick links to Autel’s online video accounts. Select a video
channel by language to see all available Autel online tutorial videos on such topics as
product usage techniques and vehicle diagnostics practices.

9.4 Operation Manual


The Operation Manual section illustrates the Uni-4 cable and various forms of WABCO
ECUs in schematic form, providing users with necessary basic information.

9.5 Data Logging


The Data Logging section keeps records of all Feedback (submitted), No feedback (not
submitted but saved) or History (up to the latest 20 test records) data loggings on the
diagnostic system. The support personnel will receive and process the submitted reports
through the Support platform. The solution will be sent back as soon as possible. You
may continue to correspond with the Support platform until the issue is resolved.

➢ To make a reply in a Data Logging session


1. Tap on the Feedback tag to view the list of submitted data loggings.
2. Select a specific item to view the latest update of the processing progress.

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3. Tap on the input field on the bottom of the screen and enter your reply, or tap
the Audio button to record a voice message, or tap the Camera button to take
a screenshot.
4. Tap Send to deliver your message to Autel Support.

9.6 FAQ
The FAQ section provides comprehensive references for all questions frequently asked
and answered about the use of Autel’s online member account and shopping and
payment procedures.

⚫ Account — displays questions and answers about the use of Autel's online user
account.
⚫ Shopping — displays questions and answers about online product purchase
methods or procedures.
⚫ Payment — displays questions and answers about online product payment methods
or procedures.

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10 Remote Desktop
The Remote Desktop application launches the TeamViewer Quick Support program,
which is a simple, fast and secure remote-control interface. You can use the application
to receive ad-hoc remote support from Autel’s support center, colleagues, or friends, by
allowing them to control your MaxiSys tablet on their PC via the TeamViewer software.

10.1 Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID would be
the phone number under which all TeamViewer Clients can be reached separately.
Computers and mobile devices that run TeamViewer are identified by a globally unique
ID. The first time the Remote Desktop application is started, this ID is generated
automatically based on the hardware characteristics and will not change.

Make sure the tablet is connected to the Internet before launching the Remote Desktop
application, so that the tablet is able to receive remote support from the third party.

Figure 10-1 Remote Desktop Screen

➢ To receive remote support from a partner


1. Power on the tablet.
2. Tap the Remote Desktop application on the MaxiSys Job Menu. The
TeamViewer interface displays and the device ID is generated and shown.
3. Your partner must install the Remote Control software to his/her computer by
downloading the TeamViewer full version program online
(http://www.teamviewer.com), and then launch the software.

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4. Provide your ID to the partner, and wait for him/her to send you a remote-control
request.
5. A message will appear asking for your confirmation to allow remote-control on
your device.
6. Tap Allow to accept, or tap Deny to reject.

Refer to the associated TeamViewer documents for additional information.

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11 Update
The Update application on the tablet downloads the latest version of the software. The
updates improve the MaxiSys applications’ capabilities, typically by adding new tests,
new model coverage or by adding new or enhanced applications.

The tablet automatically searches for available updates for all of the MaxiSys software
when it is connected to the Internet. Any updates that are found can be downloaded and
installed on the device. This section describes update procedures in the MaxiSys system.
NOTE
Ensure the tablet is registered before utilizing the Update application. See Autel User
Center for a comprehensive registration guide.
➢ To update the software
1. Power up the tablet, and ensure that it is connected to a power source and has
a steady Internet connection.
2. Tap the Update application button from the MaxiSys Job Menu. The Update
application screen displays.
3. On the Update screen, tap the Get button to update the specific item(s) or tap
the Update All button to update all available items.
4. Tap More to view the details of all the available updates. You can also tap the
Get or Update All button for update.
5. During the update, tap the icon to suspend the updating process. Tap the
icon to resume the update and the process will continue from the pause point.
6. When the updating process is completed, the software will be installed
automatically. The new version will replace the older version.
NOTE
For the account management, proceed to the Member Center tab.

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12 Quick Link
The Quick Link application provides you with convenient access to Autel’s official website
and many other well-known sites in automotive service industry to provide technical help,
knowledge bases, forums, and training and expertise consultations.

Figure 12-1 Quick Link Screen

➢ To open a quick link


1. Tap Quick Link on the MaxiSys Job Menu. The Quick Link application screen
displays.
2. Select a website thumbnail from the main section. The Chrome browser is
launched and the selected website is opened.
➢ To manage the quick links
1. Tap Quick Link on the MaxiSys Job Menu. The Quick Link application screen
displays.
2. Tap the icon on the upper-right corner to add websites. Tap the icon to
delete websites.

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13 User Feedback
The User Feedback application allows you to submit questions related to this product.

➢ To send user feedback


1. Tap User Feedback on the MaxiSys Job Menu. The device information is
automatically synchronized.

Figure 13-1 User Feedback Screen

2. Set Telephone/Email, Feedback type, Theme, and Problem description. You


can also attach voice recordings, photos, screenshots, images or PDF files. To
resolve your issue more efficiently, we recommend you to complete the
information as many details as possible.
3. Tap Submit to send the completed information to Autel's online service center.
The submitted feedback will be carefully read and handled by our service
personnel.

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14 MaxiViewer
The MaxiViewer application allows you to search the functions supported by our tools
and the version information. There are two ways for searching, either by searching the
tool and the vehicle or searching the functions.

➢ To search by the vehicle


1. Tap the MaxiViewer application on the MaxiSys Job Menu. The MaxiViewer
application screen displays.
2. Tap the tool name on the top-left corner to drop down the tool list. Tap the one
you want to search.
3. Tap the vehicle brand, model, and year you want to search.
4. All the functions supported by the selected tool for the selected vehicle display
as several columns.

➢ To search by the functions


1. Tap the MaxiViewer application on the MaxiSys Job Menu. The MaxiViewer
application screen displays.
2. Tap the tool name on the top-left corner to drop down the tool list. Tap the one
you want to search.
3. Enter the function you want to search in the top-right search box. The screen
will display all vehicles that support this function, along with information such as
the vehicles' year, system, function, sub-function, and version.
NOTE
Fuzzy search is supported. Type in some part of the function-related keywords to find all
the available information.

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15 MaxiVideo
The MaxiVideo application configures the MaxiSys tablet to operate as a digital video
scope by simply connecting the tablet to a MaxiVideo Digital Inspection Camera. This
function allows you to examine difficult-to-reach areas normally hidden from sight, with
the ability to record digital still images and videos, which offers you an economical
solution to inspect machinery, facilities, and infrastructure in a safe and quick way.
NOTE
1. The MaxiVideo Digital Inspection Camera and its fittings are additional accessories,
and need to be purchased separately. Both sizes (8.5 mm and 5.5 mm) of the imager
head are optional and available for purchase.
2. This function is compatible with the MaxiVideo Digital Inspection Camera in models
MV105S, MV108S, MV105, and MV108.
3. Connect the tablet with MaxiVideo Digital Inspection Camera using the USB cable.
For detailed operation instructions, please refer to the Quick Reference Guide for
the MaxiVideo Digital Inspection Camera.

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16 MaxiScope
The MaxiScope application configures the MaxiSys tablet to operate as an automotive
oscilloscope when working in combination with the MaxiScope module. This function
provides all the features needed for performing electrical and electronic circuit tests as
well as monitoring signal activities on any modern vehicles, which shows you what is
really going on with a vehicle’s electrical system.

For details about the MaxiScope function, see www.autel.com > Products > Specialty
Tools > MaxiScope MP408 > Downloads.

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17 Battery Test
The Battery Test application allows the user to perform in-vehicle battery test and out-
vehicle battery test functions when the BT506 battery tester is connected to the MaxiSys
tablet and a battery. The BT506 battery tester enables technicians to view the health
status of the vehicle’s battery and electrical system.

NOTE
The BT506 battery tester needs to be purchased separately.

Figure 17-1 Battery Test Screen

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17.1 MaxiBAS BT506 Battery Tester
17.1.1 Function Description

Figure 17-2 MaxiBAS BT506 Tester


1. Power Button
2. Status LED
3. Power LED
4. USB Port
5. Battery Clamp Cable
Table 17-1 LED Description

LED Color Description

The tester is communicating via USB


Flashing Green
cable.

The tester is communicating via


Status LED Flashing Blue
Bluetooth.

Battery clamps are connected to the


Flashing Red
wrong battery terminals.

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LED Color Description

The tester is powered on and the battery


Solid Green
is sufficiently charged.

The tester is charging. (Turns solid


Flashing Green
Power LED green when battery is fully charged.)

Solid Red The device is in boot mode.

Flashing Red The battery level is low. Please charge.

17.1.2 Power Sources


The MaxiBAS BT506 tester can receive power from the following sources:

⚫ Internal Battery Pack


⚫ AC/DC Power Supply
IMPORTANT
Do not charge the tester when the temperature is below 0 °C (32 °F) or above 45 °C
(113 °F).

17.1.2.1 Internal Battery Pack


The MaxiBAS BT506 battery tester can be powered with the internal rechargeable battery.

17.1.2.2 AC/DC Power Supply — Using Power Adapter


The MaxiBAS BT506 battery tester can be powered from an electrical outlet using the
AC/DC power adapter. The AC/DC power supply also charges the internal battery pack.

17.2 Technical Specifications


Table 17-2 Technical specifications

Item Description

⚫ USB 2.0, Type C


Connectivity
⚫ Bluetooth 4.2

Input Voltage 5 V DC

Working Current < 150 mA at 12 V DC

Internal Battery 3.7 V/800 mAh Lithium-ion Polymer battery

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Item Description

CCA Range 100 to 2000 A

Voltage Range 1.5 to 16 V

Working Temp. -10 °C to 50 °C (14 °F to 122 °F)

Storage Temp. -20 °C to 60 °C (-4 °F to 140 °F)

107 mm (4.21”) x 75 mm (2.95”) x 26 mm (1.02”) (clamp


Dimension (L x W x H)
cable not included)

Weight 320 g (0.7 lbs.)

17.3 Test Preparation


17.3.1 Inspect the Battery
Before starting a test, inspect the battery for:

⚫ Cracking, buckling or leaking. If you see any of these defects, replace the battery.
⚫ Corroded, loosen or damaged cables and connections. Repair or replace as needed.
⚫ Corrosion on the battery terminals, and dirt or acid on the case top. Clean the case
and terminals using a wire brush and a mixture of water and baking soda.

17.3.2 Connect the Battery Tester


➢ To pair with the MaxiSys tablet
1. Turn on both the MaxiSys tablet and the BT506 battery tester. Ensure that the
units are sufficiently charged before you begin.
2. Enable Bluetooth on the tablet by tapping VCI Manager > BAS BT. Tap Scan
at the top-right corner. The device will start to search for available pairing units.
3. Depending on the type of battery tester, the device name may display as “Maxi”
suffixed with a serial number. Select the appropriate device for pairing.
4. When paired successfully, the connection status will read “Connected.”

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Figure 17-3 Battery Tester Connection Example 1

➢ To connect to a battery
1. Connect the red clamp to the positive (+) terminal of the battery.
2. Connect the black clamp to the negative (−) terminal of the battery.

Figure 17-4 Battery Tester Connection Example 2

17.4 In-vehicle Test


The In-vehicle Test is used for testing batteries that are installed in a vehicle. An in-vehicle
test includes the Battery Test, Starter Test, and Generator Test. These tests help
determine the health of the battery, the starter, and the generator.

IMPORTANT
A disclaimer will appear when first accessing any function on the Home screen. Please
read the end-user agreement and tap Accept to continue. If you tap Decline, you will not
be able to use the features properly.

Prior to testing any battery, ensure that the battery tester is paired with the tablet via
Bluetooth and connected properly to a battery.

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➢ To start the in-vehicle test
1. Tap Battery Test on the MaxiSys Job Menu. Select In-vehicle Test.
2. Confirm the vehicle information on the left side of the screen. Make sure the
VIN is entered.
3. Confirm your battery information, including voltage, type, standard, and capacity.
Tap Next to continue in-vehicle test functions.

Figure 17-5 Battery information Screen

NOTE
In the Settings application, the Battery Test option allows you to change the requirement
for entering the VIN information. If the setting is enabled, supplying the VIN is no longer
mandatory.

Please refer to the table below for a list of buttons that may appear when accessing the
functions:

Table 17-3 Top Toolbar Buttons

Button Name Description

The value on the icon indicates the real-time


Battery voltage of the tested battery. In the battery test, the
Connection button will turn green if the battery is good;
otherwise, it will turn red.

Next Tap to proceed.

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Button Name Description

Home Returns to the battery test main screen.

Back Returns to the previous screen.

Exit Returns to the Job Menu.

17.4.1 Battery Test


1. Follow the on-screen instructions. Check the boxes once all required tasks are
completed, and tap Start Testing.

Figure 17-6 Battery Screen

2. Wait until the test is completed. The test results will be displayed on the tool.

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Figure 17-7 Battery Test Results Screen

Table 17-4 Test Results

Result Description

Good Battery Battery is good.

Good &
Battery is good but insufficiently charged. Recharge the battery.
Recharge

Charge & Retest Battery requires charge to determine its condition.

Bad Cell Replace the battery.

Replace Battery Replace the battery.

NOTE
Please always complete the battery test before you proceed to the starter and generator
tests.

17.4.2 Starter Test


Follow the on-screen instructions to complete the test. Start the engine and let it idle. The
test results will appear as follows:

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Figure 17-8 Starter Test Result Screen

Table 17-5 Starter Test Results

Result Description

Cranking Normal The starter is good.

Current Too Low Low momentary discharge capacity.

Voltage Too Low Low battery storage capacity.

Not Started The starter is not detected for starting.

17.4.3 Generator Test


Follow the on-screen instructions to complete the test. The test results will appear as
follows:

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Figure 17-9 Generator Test Results Screen

Table 17-6 Generator Test Results

Result Description
Charging Normal The generator is functioning normally.
⚫ The belt linking the starter and the generator is
loose;
Output Too Low
⚫ The cable linking the starter and battery is loose
or corroded.
⚫ The generator is not properly connected to the
ground;
Output Too High
⚫ The voltage adjuster is broken and needs
replacement.

Ripple Too Large The commutation diode is broken.

⚫ The cable is loose;


⚫ Some vehicles with power management
systems do not provide path for charging due to
No Output
the sufficient load capacity of the battery;
⚫ The generator or the voltage adjuster is broken
and needs replacement.

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17.5 Out-vehicle Test
Out-vehicle Test is used to test the condition of batteries that are not connected to a
vehicle. This function aims to check the health status of the battery only.

17.5.1 Test Procedure


➢ To start the out-vehicle test
1. Connect the tester clamps to the battery terminals.
2. Tap Battery Test on the MaxiSys Job Menu. Select Out-vehicle Test.
3. Select the appropriate battery type, rating standard, and CCA value. Tap Start
Testing to start the test.

Figure 17-10 Out-vehicle Test Screen

4. The test results will display in a few seconds.

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Figure 17-11 Out-vehicle Test Results Screen

17.5.2 Test Results


Table 17-7 Out-Vehicle Test Results

Result Description

Good Battery Battery meets required standards.

Battery is good, but low on charge. Fully charge


Good & Recharge
the battery. Check for causes of low charge.

Charge & Retest Battery requires charge to determine its condition.

Replace Battery Battery fails to meet industry-accepted standards.

Bad Cell Battery fails to meet industry-accepted standards.

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18 Autel User Center
Software updates are available for free for the first year from the date of purchase. The
Autel User Center application allows you to register your tool to download the latest
released software, thereby enhancing the functionality of the MaxiSys application by
adding new vehicle models or enhanced applications to the database.

There are two ways for product registration:

A. Via the MaxiSys tablet

➢ To log in with your account and register your Autel tool


1. Tap Autel User Center from the MaxiSys Job Menu. The following screen
displays.

Figure 18-1 Autel User Center Screen

2. If you already have an Autel ID, you can log in with your phone number and
verification code, or tap Log In with Password to log in with your Autel ID and
password. If you don't have an Autle ID yet, tap Register to create an Autel ID.
3. Once your account is successfully registered, you will enter the main menu of
the Autel User Center.
4. Select Device Management on the main menu.

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5. Tap the Link Device button on the upper-right corner of the Device
Management screen. The serial number and password of the device will
automatically appear on the Link Device screen.
6. Tap the Link button to complete the product registration.

B. Via the Autel website

➢ To register your Autel tool


1. Visit the website: pro.autel.com.
2. If you have an Autel account, sign in with your account ID and password and
skip to step 7.
3. If you are a new member to Autel, click the Register button to create your Autel
ID.
4. Enter the required personal information in the input fields.
5. Enter your email address, then click Request. You will receive an email from
Autel with your verification code. Open the email and copy the code into the
proper input box.
6. Set a password for your account, and enter the password again to confirm.
Read the Autel User Service Agreement and Autel Privacy Policy, then
check the box to accept the terms. After all the information is entered, click
Register. A Product Registration screen will appear.
7. Your product serial number and password are required to complete your
registration. To find your serial number and password on the tool: go to Settings
>About.
8. Enter your tool’s serial number and password on the Product Registration
screen. Enter the CAPTCHA code and click Submit to complete your
registration procedure.

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19 Maintenance and Service
To ensure that the tablet and the combined VCI unit perform at their optimum level, we
advise that the product maintenance instructions covered in this section are strictly
followed.

19.1 Maintenance Instructions


The following includes how to maintain your devices, together with precautions to take.

⚫ Use a soft cloth and alcohol or a mild window cleaner to clean the touchscreen of
the tablet.

⚫ Do not use any abrasive cleansers, detergent, or automotive chemicals to the tablet.

⚫ Keep the devices in dry conditions and within specified operating temperatures.

⚫ Dry your hands before using the tablet. The touch screen of the tablet may not work
if the touch screen is moist, or if you tap the touch screen with wet hands.

⚫ Do not store the devices in humid, dusty or dirty areas.

⚫ Check the housing, wiring, and connectors for dirt and damage before and after each
use.

⚫ Check the housing, wiring, and connectors for dirt and damage before and after each
use.

⚫ Do not attempt to disassemble your tablet or the VCI unit.

⚫ Do not drop or cause severe impact to the devices.

⚫ Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger and accessories will void the
limited product warranty.

⚫ Ensure that the battery charger does not come in contact with conductive objects.

⚫ Do not use the tablet beside microwave ovens, cordless phones and some medical
or scientific instruments to prevent signal interference.

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19.2 Troubleshooting Checklist
A. When the tablet does not work properly:

⚫ Make sure the tablet has been registered online.

⚫ Make sure the system software and diagnostic application software are properly
updated.

⚫ Make sure the tablet is connected to the Internet.

⚫ Check all cables, connections, and indicators to see if the signal is being
received.

B. When battery life is shorter than usual:

⚫ This may happen when you are in an area with low signal strength. Turn off your
device if is not in use.

C. When you cannot turn on the tablet:

⚫ Make sure the tablet is connected to a power source or the battery is charged.

D. When you are unable to charge the tablet:

⚫ Your charger maybe out of order. Contact your nearest dealer.

⚫ You may be attempting to use the device in an overly hot/cold temperature.


Charge the device in a cooler or warmer area.

⚫ Your device may have not been connected to the charger properly. Check the
connector.

NOTE
If the problems persist, please contact Autel's technical support personnel or your local
selling agent.

19.3 About Battery Usage


Your tablet is powered by a built-in lithium-ion polymer battery, which enables you to
recharge your battery when there is electricity left.

DANGER
The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect replacement
or tampering with the battery pack may cause an explosion.

107
⚫ Do not use a damaged battery charger.

⚫ Do not disassemble, open, crush, bend, deform, puncture, or shred the battery.

⚫ Do not modify, remanufacture or attempt to insert foreign objects into the battery, or
expose the battery to fire, explosion, or other hazards.

⚫ Only use the specified charger and USB cables. Use of non-Autel-authorized charger
or USB cables may lead to device malfunction or failure.

⚫ Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazards.

⚫ Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and
you suspect damage, take the tablet to a service center for inspection.

⚫ Try to keep closer to your wireless router to reduce battery usage.

⚫ The time needed to recharge the battery varies depending on the remaining battery
capacity.

⚫ Battery life inevitably shortens over time.

⚫ Unplug the charger once the tablet is fully charged since overcharging may shorten
battery life.

⚫ Keep the battery in temperate environments. Do not place it inside a car when it is
too hot or too cold, which may reduce the capacity and life of the battery.

19.4 Service Procedures


This section provides information on technical support, repair service, and application for
replacement or optional parts.

19.4.1 Technical Support


If you have any question or problem on the operation of the product, please contact us.

Autel China Headquarters

⚫ Phone: +86 (0755) 8614-7779 (Monday-Friday, 9AM-6PM Beijing Time)


⚫ Email: [email protected]
⚫ Address: Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan
Community, Xili Sub-district, Nanshan District, Shenzhen City, China
⚫ Web: www.autel.com

108
Autel North America

⚫ Phone: 1-855-288-3587 (Monday-Friday, 9AM-6PM Eastern Time)


⚫ Email: [email protected]
⚫ Address: 36 Harbor Park Drive, Port Washington, New York, USA 11050
⚫ Web: www.autel.com/us

Autel Europe

⚫ Phone: +49(0)89 540299608 (Monday-Friday, 9AM-6PM Berlin Time)


⚫ Email: [email protected]
⚫ Address: Landsberger Str. 408, 81241 München, Germany
⚫ Web: www.autel.eu

Autel APAC

Japan:

⚫ Phone: +81-045-548-6282
⚫ Email: [email protected]
⚫ Address: 6th Floor, Ari-nadoribiru 3-7-7, Shinyokohama, Kohoku-ku, Yokohama-
shi, Kanagawa-ken, 222-0033 Japan
⚫ Web: www.autel.com/jp

Australia:

⚫ Email: [email protected]
⚫ Address: Unit 5, 25 Veronica Street, Capalaba

Autel IMEA

⚫ Phone: +971 585 002709 (in UAE)


⚫ Email: [email protected]
⚫ Address: 906-17, Preatoni Tower (Cluster L), Jumeirah Lakes Tower, DMCC, Dubai,
UAE
⚫ Web: www.autel.com

Autel Latin America

Mexico:

⚫ Phone: +52 33 1001 7880 (Spanish in Mexico)


⚫ Email: [email protected]

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⚫ Address: Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco,
Mexico

Brazil:

⚫ Email: [email protected]
⚫ Address: Avenida José de Souza Campos n° 900, sala 32 Nova Campinas
Campinas – SP, Brazil
⚫ Web: www.autel.com/br

19.4.2 Repair Service


If it becomes necessary to return your device for repair, please download the repair
service form from www.autel.com, and fill in the form. The following information must be
included:

⚫ Contact name

⚫ Return address

⚫ Telephone number

⚫ Product name

⚫ Complete description of the problem

⚫ Proof-of-purchase for warranty repairs

⚫ Preferred method of payment for non-warranty repairs

NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with
approved credit terms.

Send the device to your local agent, or to the address below:

Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan Community,
Xili Sub-district, Nanshan District, Shenzhen City, China

19.4.3 Other Services


You can purchase the optional accessories directly from Autel's authorized tool suppliers,
and/or your local distributor or agent.

Your purchase order should include the following information:

110
⚫ Contact information

⚫ Product or part name

⚫ Item description

⚫ Purchase quantity

111
20 Compliance Information
FCC Compliance FCC ID: WQ8-MS908S2122

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:

⚫ Reorient or relocate the receiving antenna.


⚫ Increase the separation between the equipment and receiver.
⚫ Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:

(1) This device may not cause harmful interference, and


(2) This device must accept any interference received, including interference that may
cause undesired operation.

Changes or modifications not expressly approved by the party responsible for


compliance could void the user's authority to operate the equipment.

SAR

The radiated output power of this device is below the FCC radio frequency exposure
limits. Nevertheless, the device should be used in such a manner that the potential for
human contact is minimized during normal operation.

The exposure standard for wireless devices employs a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/Kg. Tests
for SAR are conducted using standard operating positions accepted by the FCC with the
device transmitting at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the actual SAR level

112
of the device while operating can be well below the maximum value. This is because the
device is designed to operate at multiple power levels so as to use only the power
required to reach the network. To avoid the possibility of exceeding the FCC radio
frequency exposure limits, human proximity to antenna should be minimized.

RF WARNING STATEMENT

The device has been evaluated to meet general RF exposure requirement. The device
can be used in portable exposure condition without restriction.

RoHS COMPLIANCE

This device is declared to be in compliance with the European RoHS Directive


2011/65/EU.

CE COMPLIANCE

This product is declared to conform to the essential requirements of the following


directives and carries the CE mark accordingly:

Radio Equipment Directive 2014/53/EU

113
21 Warranty
12-Month Limited Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail
purchaser of this diagnostic tablet that should this product or any part thereof during
normal usage and under normal conditions be proven defective in material or
workmanship that results in product failure within twelve (12) months period from the date
of purchase, such defect(s) will be repaired, or replaced (with new or rebuilt parts) with
Proof of Purchase, at the Company's option, without charge for parts or labor directly
related to the defect(s).

NOTE
If the warranty period is inconsistent with local laws and regulations, please comply with
the relevant local laws and regulations.

The Company shall not be liable for any incidental or consequential damages arising
from the use, misuse, or mounting of the device. Some states do not allow limitation on
how long an implied warranty lasts, so the above limitations may not apply to you.

This warranty does not apply to:


a) Products subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;

b) Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;

c) Damage from exposure to excessive temperatures or extreme environmental


conditions;

d) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;

e) Defects in appearance, cosmetic, decorative or structural items such as framing and


non-operative parts.

f) Products damaged from external causes such as fire, dirt, sand, battery leakage,
blown fuse, theft or improper usage of any electrical source.

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IMPORTANT
All contents of the product may be deleted during the process of repair. You should create
a back-up copy of any contents of your product before delivering the product for warranty
service.

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