MaxiSYS MS909 User Manual

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Trademarks

Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and MaxiCheck®


are trademarks of Autel Intelligent Technology Corp., Ltd., registered in China, the United
States and other countries. All other marks are trademarks or registered trademarks of their
respective holders.

Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted, in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise without
the prior written permission of Autel.

Disclaimer of Warranties and Limitation of Liabilities


All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.

Autel reserves the right to make changes at any time without notice. While information of
this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.

Autel will not be liable for any direct, special, incidental, indirect damages or any economic
consequential damages (including lost profits).

IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.

For Services and Support:


pro.autel.com
www.autel.com

1-855-288-3587/1-855-AUTELUS (North America)


0086-755-86147779 (China)

[email protected]

For details, please refer to the 17.4 Service Procedures in this manual.

i
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.

There are various procedures, techniques, tools, and parts for servicing vehicles, as well as
in the skill of the person doing the work. Because of the vast number of test applications and
variations in the products that can be tested with this equipment, we cannot possibly
anticipate or provide advice or safety messages to cover every circumstance. It is the
automotive technician's responsibility to be knowledgeable of the system being tested. It is
crucial to use proper service methods and test procedures. It is essential to perform tests in
an appropriate and acceptable manner that does not endanger your safety, the safety of
others in the work area, the device being used, or the vehicle being tested.

Before using the device, always refer to and follow the safety messages and applicable test
procedures provided by the manufacturer of the vehicle or equipment being tested. Use the
device only as described in this manual. Read, understand, and follow all safety messages
and instructions in this manual.

Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage. All
safety messages are introduced by a signal word indicating the hazard level.

DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury to the operator or to bystanders.

WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury to the operator or to bystanders.

Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot know, evaluate
or advise you in regards of all possible hazards. You must be certain that any condition or
service procedure encountered does not jeopardize your personal safety.

ii
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to
serious personal injury or loss of life.

It is not advised to use headphones at a high volume


Listening at high volumes for long periods of time may result in loss of hearing.

Safety Warnings
 Always perform automotive testing in a safe environment.
 Wear safety eye protection that meets ANSI standards.
 Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot
engine parts.
 Operate the vehicle in a well-ventilated work area, for exhaust gases are poisonous.
 Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual
transmission) and make sure the parking brake is engaged.
 Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.
 Be extra cautious when working around the ignition coil, distributor cap, ignition wires
and spark plugs. These components create hazardous voltages when the engine is
running.
 Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
 Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
 Keep the test equipment dry, clean, free from oil, water or grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
 Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
 Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so may result in personal injury
or damage to the test equipment.
 To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.

Do not place the test equipment on the distributor of the vehicle. Strong electro-magnetic
interference can damage the equipment.

iii
CONTENTS
1 USING THIS MANUAL ......................................................................................................1
CONVENTIONS .............................................................................................................1
1.1.1 Bold Text ............................................................................................................1
1.1.2 Notes and Important Messages .........................................................................1
1.1.3 Hyperlink ............................................................................................................2
1.1.4 Illustrations .........................................................................................................2
1.1.5 Procedures.........................................................................................................2
2 GENERAL INTRODUCTION .............................................................................................3
MAXISYS TABLET .........................................................................................................3
2.1.1 Functional Description .......................................................................................3
2.1.2 Power Sources...................................................................................................5
2.1.3 Technical Specifications ....................................................................................6
MAXIFLASH VCI –VEHICLE COMMUNICATION INTERFACE .................................................7
2.2.1 Functional Description .......................................................................................7
2.2.2 Power Sources...................................................................................................8
2.2.3 Technical Specifications ....................................................................................9
ACCESSORIES KIT ......................................................................................................10
2.3.1 Main Cable .......................................................................................................10
2.3.2 OBD I-Type Adapters....................................................................................... 10
2.3.3 Other Accessories ............................................................................................ 11
3 GETTING STARTED .......................................................................................................12
3.1 POWER UP ................................................................................................................12
3.1.1 Application Buttons .......................................................................................... 13
3.1.2 Locator and Navigation Buttons .......................................................................14
3.1.3 System Status Icons ........................................................................................ 15
3.2 POWER DOWN ...........................................................................................................15
3.2.1 Reboot System ................................................................................................ 16
4 DIAGNOSTICS ................................................................................................................17
4.1 ESTABLISH VEHICLE COMMUNICATION AND SELECTION ..................................................17
4.1.1 Establish Vehicle Communication ....................................................................17
4.1.2 Getting Started .................................................................................................21
4.1.3 Vehicle Identification ........................................................................................ 23
4.2 DIAGNOSTICS SCREEN LAYOUT ...................................................................................27
4.3 AUTO SCAN ...............................................................................................................28

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4.4 CONTROL UNIT ..........................................................................................................34
4.4.1 Screen Messages ............................................................................................ 35
4.4.2 Making Selections ............................................................................................ 35
4.5 ECU INFORMATION ....................................................................................................35
4.6 TROUBLE CODES .......................................................................................................36
4.6.1 Read Codes .....................................................................................................36
4.6.2 Erase Codes ....................................................................................................38
4.7 LIVE DATA .................................................................................................................38
4.8 ACTIVE TEST .............................................................................................................45
4.9 SPECIAL FUNCTIONS ..................................................................................................46
4.10 PROGRAMMING AND CODING ..................................................................................... 47
4.10.1 Coding ...........................................................................................................48
4.10.2 Reprogramming ............................................................................................. 49
4.10.3 Re-flash Errors ............................................................................................... 50
4.11 GENERIC OBD II OPERATIONS ..................................................................................51
4.11.1 General Procedure......................................................................................... 51
4.11.2 Function Descriptions ....................................................................................52
4.12 DIAGNOSTIC REPORT ............................................................................................... 55
4.12.1 Pre-Scan and Post-Scan ...............................................................................55
4.12.2 Diagnostic Report PDF ..................................................................................55
4.13 EXIT DIAGNOSTICS ...................................................................................................59
5 INTELLIGENT DIAGNOSTICS ........................................................................................ 60
5.1 ACCESSING INTELLIGENT DIAGNOSTICS FUNCTION ........................................................ 60
5.1.1 Auto Scan ........................................................................................................60
5.1.2 Scan System Faults ......................................................................................... 62
5.1.3 Access via Intelligent Diagnostics Button ......................................................... 64
5.1.4 Access via Intelligent Diagnostics Icon ............................................................ 65
5.2 INTELLIGENT DIAGNOSTICS OPERATION........................................................................68
5.2.1 Vehicle System and Detected DTC(s) ............................................................. 69
5.2.2 Technical Service Bulletin (OEM Information)..................................................70
5.2.3 DTC Analysis ...................................................................................................70
5.2.4 Repair Assist ....................................................................................................71
5.2.5 Repair Tips.......................................................................................................71
5.2.6 Component Measurement ...............................................................................78
5.2.7 Relevant Cases................................................................................................ 79

v
6 SERVICE......................................................................................................................... 80
6.1 OIL RESET SERVICE ...................................................................................................80
6.2 ELECTRIC PARKING BRAKE (EPB) SERVICE .................................................................81
6.2.1 EPB Safety.......................................................................................................81
6.3 TIRE PRESSURE MONITORING SYSTEM (TPMS) SERVICE ..............................................81
6.4 BATTERY MANAGEMENT SYSTEM (BMS) SERVICE ........................................................ 82
6.5 DIESEL PARTICLE FILTER (DPF) SERVICE ....................................................................82
6.6 IMMOBILIZER (IMMO) SERVICE ...................................................................................83
6.7 STEERING ANGLE SENSOR (SAS) SERVICE ..................................................................84
7 DATA MANAGER ............................................................................................................85
7.1 VEHICLE HISTORY ......................................................................................................86
7.1.1 Historical Test Record ...................................................................................... 87
7.2 W ORKSHOP INFORMATION .......................................................................................... 88
7.3 CUSTOMER ...............................................................................................................89
7.4 IMAGE ....................................................................................................................... 89
7.5 PDF FILES ................................................................................................................91
7.6 REVIEW DATA ............................................................................................................91
7.7 UNINSTALL APPS .......................................................................................................92
7.8 DATA LOGGING ..........................................................................................................92
8 SETTINGS ...................................................................................................................... 93
8.1 OPERATIONS .............................................................................................................93
8.1.1 Unit ..................................................................................................................93
8.1.2 Language .........................................................................................................93
8.1.3 Printing Settings ............................................................................................... 94
8.1.4 Notification Center ........................................................................................... 95
8.1.5 Auto Update .....................................................................................................95
8.1.6 ADAS Registration ........................................................................................... 96
8.1.7 Vehicle List.......................................................................................................96
8.1.8 Country Code ...................................................................................................96
8.1.9 System Settings ............................................................................................... 97
8.1.10 About .............................................................................................................97
9 UPDATE .......................................................................................................................... 98
10 VCI MANAGER ...........................................................................................................100
10.1 W I-FI CONNECTION ................................................................................................ 101
10.2 BT PAIRING ...........................................................................................................102

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10.3 UPDATE ................................................................................................................103
11 ADAS........................................................................................................................... 104
12 SUPPORT ................................................................................................................... 105
12.1 PRODUCT REGISTRATION ....................................................................................... 105
12.2 SUPPORT SCREEN LAYOUT ..................................................................................... 105
12.3 MY ACCOUNT ........................................................................................................106
12.3.1 Personal Info ................................................................................................ 106
12.3.2 Update Info ..................................................................................................106
12.3.3 Service Info ..................................................................................................107
12.4 COMPLAINT ...........................................................................................................107
12.4.1 Screen Layout .............................................................................................. 107
12.5 DATA LOGGING ......................................................................................................108
12.6 TRAINING ..............................................................................................................109
12.7 FAQ DATABASE ....................................................................................................109
13 REMOTE DESKTOP ...................................................................................................110
13.1 OPERATIONS .........................................................................................................110
14 QUICK LINK ................................................................................................................112
15 MAXIVIEWER .............................................................................................................113
16 MAXIVIDEO ................................................................................................................115
16.1 ADDITIONAL ACCESSORIES ..................................................................................... 115
16.1.1 MaxiVideo Camera ...................................................................................... 116
16.1.2 Imager Head Accessories ............................................................................116
16.1.3 Accessory Assembly .................................................................................... 117
16.1.4 Technical Specifications ..............................................................................118
16.2 OPERATIONS .........................................................................................................119
17 MAINTENANCE AND SERVICE .................................................................................121
17.1 MAINTENANCE INSTRUCTIONS .................................................................................121
17.2 TROUBLESHOOTING CHECKLIST...............................................................................121
17.3 ABOUT BATTERY USAGE ......................................................................................... 122
17.4 SERVICE PROCEDURES .......................................................................................... 123
17.4.1 Technical Support ........................................................................................ 123
17.4.2 Repair Service ............................................................................................. 124
17.4.3 Other Services ............................................................................................. 124
18 COMPLIANCE INFORMATION ................................................................................... 125
19 WARRANTY ................................................................................................................126

vii
19.1 12-MONTH LIMITED W ARRANTY ..............................................................................126

viii
1 Using This Manual
This manual contains device usage instructions.

Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system.

Conventions
The following conventions are used.

1.1.1 Bold Text


Bold text is used to highlight selectable items such as buttons and menu options.

Example:

 Tap OK.

1.1.2 Notes and Important Messages


Notes
A NOTE provides helpful information such as additional explanations, tips, and comments.

Example:

NOTE
New batteries reach full capacity after approximately 3 to 5 charging and discharging cycles.

Important

IMPORTANT indicates a situation that if not avoided may result in damage to the tablet
or vehicle.

Example:

IMPORTANT
Keep the cable away from heat, oil, sharp edges and moving parts. Replace damaged
cables immediately.

1
1.1.3 Hyperlink
Hyperlinks or links that take you to other related articles, procedures, and illustrations are
available in electronic documents. Blue italic text indicates a selectable hyperlink and blue
underlined text indicates a website link or an email address link.

1.1.4 Illustrations
Illustrations used in this manual are samples, and the actual testing screen may vary for
each vehicle being tested. Observe the menu titles and on-screen instructions to make
correct option selection.

1.1.5 Procedures
An arrow icon indicates a procedure.

Example:

 To use the camera:

1. Tap the Camera button. The camera screen opens.


2. Focus the image to be captured in the view finder.
3. Tap the camera icon on the right side of the screen. The view finder now shows
the captured picture and auto-saves the taken photo.
4. Tap the thumbnail image on the top right corner of the screen to view the stored
image.
5. Tap the Back or Home button to exit the camera application.

2
2 General Introduction
MaxiSys MS909 is a multi-platform diagnostic solution comprised of a powerful 9.7-inch
TFT-LCD touchscreen Android-based tablet, a VCI communication and diagnostic unit,
and an on-tool and cloud-based repair instructions and expert advice. As an intelligent
diagnostic and information system, MaxiSys MS909 not only displays the relevant repairs
gathered from experienced industry experts, but provides step-by-step guidance to
ensure the repair is done correctly and efficiently.
There are two main components to the MaxiSys system:
 MaxiSys Tablet – the central processor and monitor for the system.
 MaxiFlash VCI - Vehicle Communication Interface.
This manual describes the construction and operation of these devices and how they
work together to deliver diagnostic solutions.

MaxiSys Tablet

2.1.1 Functional Description

Figure 2-1 MaxiSys Tablet Front View

1. 9.7" TFT-LCD Capacitive Touch Screen

2. Ambient Light Sensor – detects ambient brightness

3. Power LED - refer to Table 2-1 Power LED Description for details

4. Front Camera

5. Built-in Microphone

3
Table 2-1 Power LED Description

LED Color Description

 Lights green when the Tablet is charging and the


battery level is above 90%.
Green
 Lights green when the Tablet is powered on and the
battery level is above 15%.
Power
Lights yellow when the Tablet is charging and the battery
Yellow
level is below 90%.

Lights red when the Tablet is powered on and the battery


Red level is below 15%.

Figure 2-2 MaxiSys Tablet Back View

6. Speaker

7. Collapsible Stand – extends from the back to allow hands-free viewing of the tablet

8. Rear Camera

9. Camera Flash

Figure 2-3 MaxiSys Tablet Top View


4
10. Head Phone Jack

11. USB Port

12. USB Port

13. Mini USB Port - cannot be used with the USB Port simultaneously

14. HDMI (High-Definition Multimedia Interface) Port

15. Micro SD Card Slot

16. DC Power Supply Input Port

17. Lock/Power Button – long press to turn on and off the Display Tablet, or tap the power
button to lock the screen

2.1.2 Power Sources


The tablet can receive power from any of the following sources:

 Internal Battery Pack


 AC/DC Power Supply
 Vehicle Power

IMPORTANT
Do not charge the battery when the temperature is lower than 0°C (32°F) or higher than
45°C (113°F).

Internal Battery Pack


The tablet can be powered with the internal rechargeable battery, which if fully charged
can provide sufficient power for about 8 hours of continuous operation.

AC/DC Power Supply – using power adapter


The tablet can be powered from an electrical outlet using the AC/DC power adapter. The
AC/DC power supply also charges the internal battery pack.

Vehicle Power
The tablet can be powered from the cigarette lighter or other DC power port on the test
vehicle through a direct cable connection. The vehicle power cable connects to the DC
power supply port on the top side of the display unit.

5
2.1.3 Technical Specifications
Table 2-2 Tablet Specifications

Item Description

Operating System Android 7.0

Samsung Exynos 8895V octa-core Processor


Processor (2.3GHz Quad-core Mongoose + 1.7GHz Quad-core
A53)

Memory 4GB RAM & 128GB On-board Memory

Display 9.7-inch TFT-LCD with 1536 x 2048 resolution &


capacitive touch screen

 WiFix2 (802.11 a/b/g/n/ac 2x2 MIMO)


Connectivity
 BT v.2.1 + EDR
 GPS
 USB 2.0 (TWO USB HOST Type A, ONE USB
mini device)
 HDMI 2.0
 SD Card (Support up to 256GB)

 Rear: 16 Megapixel, Autofocus with Flashlight


Camera
 Front: 5.0 Megapixel

Sensors Gravity Accelerometer, Ambient Light Sensor (ALS)

 Microphone
Audio
 Dual Speakers
Input / Output
 3-Band 3.5 mm stereo/standard headset jack

 15000mAH 3.8V lithium-polymer battery


Power and Battery
 Charging via 12V AC/DC power supply with
the temperature between 0°C and 45°C

Input Voltage 12V/3A Adapter

Operating Temp. 0 to 50°C (32 to 122°F)

6
Item Description

Storage Temp. -20 to 60°C (-4 to 140°F)

Dimensions (WxHxD) 304.4 mm (11.98") x 227.8 mm (8.97") x 42.5 mm


(1.67")

Weight 1.66kg (3.66 lb.)

Protocols DoIP, PLC J2497, ISO-15765, SAE-J1939, ISO-


14229 UDS, SAE-J2411 Single Wire Can(GMLAN),
ISO-11898-2, ISO-11898-3, SAE-J2819 (TP20),
TP16, ISO-9141, ISO-14230, SAE-J2610 (Chrysler
SCI), UART Echo Byte, SAE-J2809 (Honda Diag-
H), SAE-J2740 (GM ALDL), SAE-J1567 (CCD
BUS), Ford UBP, Nissan DDL UART with Clock,
BMW DS2, BMW DS1, SAE J2819 (VAG KW81),
KW82, SAE J1708, SAE-J1850 PWM (Ford SCP),
SAE-J1850 VPW (GM Class2)

MaxiFlash VCI –Vehicle Communication Interface

2.2.1 Functional Description

Figure 2-4 MaxiFlash VCI Programming Device

1. DC Power Supply Input Port

2. Vehicle Data Connector

3. Ethernet Port

7
4. Vehicle LED

 Flashes green when the device is communicating with the vehicle system

5. Connection LED

 Lights solid green when the device is properly connected with the display tablet
via the USB cable

 Lights solid cyan (blue/ green) when connected via Wi-Fi; lights solid blue when
connected via wireless BT connection

6. Power LED

 Lights solid green when powered on

 Flashes red when VCI is upgrading

 Lights solid red when system failure occurs

 Lights yellow automatically at power up when VCI is self-testing

7. USB Port

IMPORTANT
Do not disconnect the programming device while the vehicle LED status light is on! If the
flash programming procedure is interrupted while the vehicle's ECU is blank or only partially
programmed, the module may be unrecoverable.

Programming Capability
The MaxiFlash VCI device is a D-PDU, SAE J2534 & RP1210 compliant PassThru
programming interface device. Using the updated OEM software, it is capable of replacing
the existing software/firmware in the Electronic Control Units (ECU), programming new
ECUs and fixing software-controlled drivability issues and emission issues.

Communication Capability
The MaxiFlash VCI device supports Bluetooth (BT), Wi-Fi, and USB communications. It
can transmit vehicle data to the tablet with or without a cable connection. In open areas,
the working range of the transmitter through BT communication is up to 328 feet (about
100 m). The working range of 5G Wi-Fi is up to 164 feet (50 m). If the signal is lost due to
being taken out of range, communication will be restored once the tablet is within range.

2.2.2 Power Sources


The VCI device can receive power from the following sources:

 Vehicle Power

8
 AC/DC Power Supply

Vehicle Power
The VCI device operates on 12/24 Volt vehicle power, which receives power via the
vehicle data connection port. The device powers on whenever it is connected to an OBD
II/EOBD compliant data link connector (DLC). For non OBD II/EOBD compliant vehicles,
the device can be powered from a cigarette lighter or other suitable power port on the test
vehicle using the auxiliary power cable.

AC/DC Power Supply


The VCI device can be powered from a wall socket using the AC/DC power adapter.

2.2.3 Technical Specifications


Table 2-3 MaxiFlash VCI Specifications

Item Description

Communications  BT V2.1 + EDR

 USB 2.0

 Wi-Fi 5G

 Ethernet

Wireless Frequency 5 GHz

Input Voltage Range 12 VDC to 24 VDC

Supply Current  170 mA @12 VDC

 100 mA @ 24 VDC

Operating Temp. 0°C to 50°C

Storage Temp. -20°C to 60°C

Dimensions (L x W x H) 149 mm (5.87") x 86 mm (3.38") x 35 mm (1.28")

Weight 0.29 kg (0.64 lb.)

9
Note
For additional information, please refer to the accompanied user manual for the VCI
device.

Accessories Kit

2.3.1 Main Cable


The VCI device can be powered through the Autel Main Cable V2.0 (the V2.0 icon can
be seen on the cable) when connected to an OBD II/EOBD compliant vehicle. The Main
Cable connects the VCI device to the vehicle's data link connector (DLC), through which
the VCI device can transmit vehicle data to the tablet.

Figure 2-5 Main Cable – 1.5m in Length

Note
MaxiFlash VCMI and MaxiFlash VCI can be connected by the Autel Main Cable V2.0 only.
DO NOT use other Autel main cables to connect the MaxiFlash VCMI and MaxiFlash VCI.

2.3.2 OBD I-Type Adapters


The OBD I-type adapters are for Non-OBD II vehicles. The adapter used depends on the
type of vehicle being tested. The most common adapters are shown below (Adapters may
be sold separately, please contact your distributor for details).

Benz-14 Chrysler-16 BMW-20 Nissan-14

Kia-20 PSA-2 Mazda-17


Fiat-3

10
VW/Audi-2+2 Benz-38 Mitsubishi/
Hyundai-12+16

2.3.3 Other Accessories


Autel USB Cable V2 (the V2 icon can be seen
on the cable)
Connects the tablet to the VCI unit.

AC/DC External Power Adapter


Connects the tablet to the external DC power port
for power supply.

Cigarette Lighter
Provides power to the tablet or the VCI device
through connection to the vehicle cigarette lighter
receptacle, as some non-OBD II vehicles cannot
provide power via the DLC connection.

Clipper Cable
Provides power to the tablet or the VCI device
through connection to the vehicle battery.

Light Fuse x2
A safety device for the cigarette lighter.

11
3 Getting Started
Make sure the tablet has sufficient power or is connected to the external power supply (see
2.1.2 Power Sources on page 5).

3.1 Power Up
Long press (press and hold) the Lock/Power button on the top right side of the tablet to
switch the unit on. The system boots up and shows the lock screen with 3 entry options.

1. MaxiSys Home – Swipes up the MaxiSys Home icon to enter the MaxiSys Job Menu
shown as below.

2. Unlock – Swipes up the Lock icon at the center to unlock the screen or enter the
MaxiSys Job Menu when booting up.

3. Camera – Swipes up the Camera icon to launch the camera.

Figure 3-1 Sample MaxiSys Job Menu

1. Application Buttons

2. Locator and Navigation Buttons

3. Status Icons

NOTE
It is recommended to lock the screen when not in use to protect information in the system
and conserve the power.

12
Almost all operations on the tablet are controlled through the touchscreen. The
touchscreen navigation is menu driven, which allows you to quickly locate the test
procedure, or data that you need, through a series of questions and options. Detailed
descriptions of the menu structures are found in the chapters for each application.

3.1.1 Application Buttons


The table below briefly describes each of the applications in the MaxiSys system.
Table 3-1 Applications

Name Button Description

Diagnostics Accesses the unit's diagnostic functions. See


Diagnostics on page 17.

Accesses special functions menu. See Service on


Service
page 80.

Accesses the saved repair shop, customer and


Data Manager vehicle data including detailed vehicle diagnostics
and test records. See Data Manager on page 85.

Accesses the system settings menu and general


Settings
tablet menu. See Settings on page 93.

Accesses system software update menu. See


Update
Update on page 98.

Accesses VCI connection menu. See VCI


VCI Manager
Manager on page 100.

Accesses ADAS systems menu. See ADAS on


ADAS
page 104.

Synchronizes Autel's online service database with


Support
the MaxiSys tablet. See Support on page 105.

Configures your unit to receive remote support


Remote
using the TeamViewer application. See Remote
Desktop
Desktop on page 110.

13
Name Button Description

Provides associated website bookmarks to allow


quick access to product update, service, support
Quick Link
and other information. See Quick Link on page
112.

Provides a quick search for supported functions


MaxiViewer
and/or vehicles. See MaxiViewer on page 113.

Configures the unit to operate as a video scope


device by connecting to an Imager head cable for
MaxiVideo
close vehicle inspections. See MaxiVideo on page
115.

3.1.2 Locator and Navigation Buttons


Operations of the Navigation buttons at the bottom of the screen are described in the
table below:
Table 3-2 Locator and Navigation Buttons

Name Butto Description


n
Indicates the location of the screen. Swipe the
Locator screen left or right to view the previous or next
screen.

Back Returns to the previous screen.

Android Home Returns to Android System's Home screen.

Displays a list of applications that are currently


Recent Apps running. Tap an app icon to launch. Remove an
app by swiping it to the right.

Browser Launches the Chrome Internet browser.

Tap icon to open camera viewfinder. Press and


hold icon to capture a screenshot of the display
Camera screen. The saved files are auto-stored in the
Data Manager application for later review. See
Data Manager on page 85.

Adjusts the brightness of the screen and the


Display&Sound
volume of the audio output.

14
Name Butto Description
n
MaxiSys Home Returns to MaxiSys Job Menu.

Opens the VCI Manager application. A green


icon at the bottom right corner indicates the VCI
VCI device is connected, while a red cross icon will
display if connection fails. The battery status icon
displays the remaining VCI power.

MaxiSys
Returns to the Diagnostics screen.
Shortcut

Service Returns to the Service screen.

 To use the camera

1. Tap the Camera button. The camera screen opens.


2. Focus the image to be captured in the view finder.
3. Tap the camera icon on the right side of the screen. The view finder now shows
the captured picture and auto-saves the taken photo.
4. Tap the thumbnail image on the top right corner of the screen to view the stored
image.
5. Tap the Back or Home button to exit the camera application.
Note
After swiping the camera screen from left to right, the camera mode and video mode can
be switched by tapping the blue camera icon or video icon.

Refer to Android documentation for additional information.

3.1.3 System Status Icons


Your MaxiSys tablet is fully functional Android tablet with the standard Android operation
system status icons. Refer to Android documentation for additional information.

3.2 Power Down


All vehicle communications should be terminated before shutting down the tablet. A
warning message displays if a shutdown is attempted while the tablet is communicating
with the vehicle. Forcing a shutdown while the tablet is communicating with the vehicle
may lead to ECU problems on some vehicles. Please exit the Diagnostics application
before shutting off the tablet.

15
 To power down the MaxiSys tablet

1. Press and hold the Lock/Power button.


2. Tap Power off option.
3. Tap OK.

3.2.1 Reboot System


In case of system crash, long press the Lock/Power button and tap Reboot to restart the
system.

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4 Diagnostics
The Diagnostics application can access the electronic control module of multiple vehicle
control systems, including but not limited to the engine, transmission, anti-lock brake
system (ABS), and airbag system (SRS).

4.1 Establish Vehicle Communication and Selection

4.1.1 Establish Vehicle Communication


The Diagnostics operations require connecting the MaxiSys MS909 tablet to the test
vehicle through the VCI device using the Main Cable (Use the applicable OBD I-type
adapter if needed). To establish proper vehicle communication with the tablet, you need
to perform the following steps:

1. Connect the VCI device to the vehicle's DLC for both communication and power
source.
2. Connect the VCI device to the tablet via BT pairing, Wi-Fi or USB connection.
3. When the above steps are completed, check the VCI navigation button at the bottom
bar on the screen. If a green BT, Wi-Fi or USB icon displays at the lower right corner,
the MaxiSys MS909 Diagnostic Platform is ready to start vehicle diagnosis.

4.1.1.1 Vehicle Connection


The method used to connect the VCI device to a vehicle's DLC depends on the vehicle's
configuration as follows:

 A vehicle equipped with an On-board Diagnostics Two (OBD II) management system
supplies both communication and 12-volt power through a standardized J-1962 DLC.

 A vehicle not equipped with an OBD II management system supplies communication


through a DLC connection, and in some cases supplies 12-volt power through the
cigarette lighter receptacle or a connection to the vehicle battery.

OBD II Vehicle Connection

This type of connection only requires the main cable without any additional adapter.

 To connect to an OBD II vehicle

1. Connect the main cable's female adapter to the Vehicle Data Connector on the
VCI device, and tighten the captive screws.
2. Connect the cable's 16-pin male adapter to the vehicle's DLC, which is generally

17
located under the vehicle dash.

NOTE
The vehicle's DLC is not always located under the dash; refer to the user manual of the test
vehicle for additional connection information.

Non-OBD II Vehicle Connection

This type of connection requires both the main cable and a required OBD I adapter for the
specific vehicle being serviced.

There are three possible conditions for Non-OBD II vehicle connection:

 DLC connection supplies both communication and power.


 DLC connection supplies communication and power is to be supplied via the
cigarette lighter connection.
 DLC connection supplies communication and power is to be supplied via connection
to the vehicle battery.

 To connect to a Non-OBD II Vehicle

1. Connect the main cable's female adapter to the Vehicle Data Connector on the
VCI device, and tighten the captive screws.
2. Locate the required OBD I adapter and connect its 16-pin jack to the main
cable's male adapter.
3. Connect the attached OBD I adapter to the vehicle's DLC.

NOTE
Some vehicles may have more than one adapter or may have test leads instead of an
adapter. Make the proper connection to the vehicle DLC as required.

 To connect the cigarette lighter

1. Plug the DC power connector of the cigarette lighter into the DC power supply
input port on the device.
2. Connect the male connector of the cigarette lighter into the vehicle's cigarette
lighter receptacle.

 To connect the clipper cable

1. Connect the tubular plug of the clipper cable to the male connector of the
cigarette lighter.

18
Figure 4-1 Connection between Cigarette Lighter and Clipper Cable
2. Plug the DC power connector of the cigarette lighter into the DC power supply
input port of the VCI device.
3. Connect the clipper cable to the vehicle's battery.

NOTE
After the VCI device is successfully connected to the vehicle, the Power LED on the device
lights, and a beep sound will be heard.

4.1.1.2 VCI Connection


After the VCI device is properly connected to the vehicle, the Power LED on the VCI device
lights solid green, and is ready to establish communication with the tablet.

Coming with the MaxiSys MS909 tool kit, the VCI device supports three communication
methods with the tablet: BT, Wi-Fi and USB.

Pairing Up via BT

In open areas, the working range for BT communication is about 328 feet (100 m), giving
technicians greater mobility to perform vehicle diagnosis from anywhere in the repair shop.

To expedite multi-vehicle diagnostics, more than one VCI can be used in busy repair shops
enabling technicians to quickly pair via BT their MaxiSys tablet to each VCI separately and
therefore eliminating the need to unplug the VCI from one vehicle and then connect it to
another each time.

 To pair the tablet with the VCI device via BT

1. Power up the tablet.


2. Select the VCI Manager application from the MaxiSys Job Menu.
3. When the VCI Manager application is opened, the device automatically scans
for available VCI devices for BT pairing. The found devices are listed in the
Setting section on the right side of the screen.

NOTE
If no VCI device is found, this may indicate that the signal strength is too weak to be detected.
Reposition the VCI device, and remove all possible objects that may cause signal
interference. Tap the Scan button at the top right corner to rescan for VCI.

4. Typically, the VCI device name displays as Maxi suffixed with a serial number.
19
Select the VCI device for pairing. (If more than one VCI is used in the shop,
ensure the correct VCI is selected to pair.)
5. When pairing is successful, the connection status displays as Connected.
6. The VCI icon on the tablet Navigation bar in the bottom displays a green circle
BT icon when the tablet and the VCI are connected.

Refer to 10.2 BT Pairing on page 102 for additional information.

Wi-Fi Connection

The VCI device supports 5 GHz Wi-Fi connection. In open areas, the working range of 5G
Wi-Fi communication is up to 164 feet (50 m).

 To pair the tablet with the VCI device via Wi-Fi

1. Power up the tablet.


2. Select the VCI Manager application from the MaxiSys Job Menu.
3. When the VCI Manager application is opened, the tablet automatically scans
for available VCI devices for Wi-Fi connection. Found VCI devices are listed in
the Setting section on the right side of the screen.
4. Typically, the VCI device name displays as Maxi suffixed with a serial number.
Select the required device for connection.
5. When pairing is successful, the connection status is shown as Connected.
6. The VCI icon on the tablet Navigation bar at the bottom displays a green circle
Wi-Fi icon when the tablet and the VCI are connected.

Refer to Wi-Fi Connection on page 101 for additional information.

USB Cable Connection

The USB cable connection is a simple and quick way to establish communication between
the tablet and the VCI device. After properly connecting the USB cable from the tablet to
the VCI device, the VCI navigation button at the bottom bar of the screen displays a green
check mark and the USB LED on the VCI device lights solid green, indicating the
connection between the devices is successful.

The MaxiSys diagnostic platform is now ready to perform vehicle diagnosis.

NOTE
Since the USB connection provides the most stable communication and is therefore the
recommended communication method between the tablet and VCI when operating ECU
programming or coding. The USB communication method will take priority over other
connected communication methods.

4.1.1.3 No Communication Message


A. If the tablet is unable to connect to the VCI, an “Error” message displays. An “Error”
20
message indicates the tablet is not communicating with the VCI device. Troubleshoot the
error by performing the following steps:

 Ensure the VCI device is powered on.

 When using the wireless connection, ensure the network is configured correctly and
the proper device has been connected.

 If the tablet loses communication abruptly during the diagnosis, ensure no objects
are causing signal interruption.

 Ensure the VCI device is properly positioned with the VCI front side up.

 Move the tablet closer to the VCI device. If using the wired connection, ensure the
cable is securely attached to the VCI.

 Ensure the VCI communication mode is lit for the selected communication type: BT,
Wi-Fi or USB.

B. If the VCI device is unable to establish a communication link, a message will display
troubleshooting instructions. Possible causes for the communication error include:

 The VCI device is unable to establish a communication link with the vehicle.

 A vehicle system has been selected for diagnosis that is not supported by the vehicle.

 There is a loose connection.

 There is a blown vehicle fuse.

 The vehicle or the data cable has a wiring fault.

 There is a circuit fault in the data cable or adapter.

 The vehicle identification is incorrectly entered.

4.1.2 Getting Started


Prior to first use of the Diagnostics application, ensure the VCI device is properly
connected to and is communicating with the tablet. See VCI Manager on page 100.

4.1.2.1 Vehicle Menu Layout


When the VCI device is properly connected to the vehicle, and paired to the tablet, the
platform is ready to start vehicle diagnosis. Tap on the Diagnostics application button on
the MaxiSys Job Menu, the Vehicle Menu displays on the screen.

21
Figure 4-2 Sample Vehicle Menu Screen

1. Top Toolbar Buttons

2. Manufacturer Buttons

Top toolbar Buttons

The operations of the Toolbar buttons at the top of the screen are listed and described in
the table below:

Table 4-1 Top Toolbar Buttons

Name Button Description

Home Returns to the MaxiSys Job Menu.

Tap this button to open a dropdown list; tap Auto


Detect for auto VIN detection; tap Manual Input
VID Scan to enter VIN code or license number manually.
Tap Scan VIN/License to scan the VIN code/
license numbers by camera.

Displays all the vehicle makes in the vehicle


All
menu.

Favorites Displays user-selected favorite vehicle makes.

Displays the stored test vehicle history records.


This option provides direct access to the
History previously tested vehicle recorded during
previous tests. See 7.1 Vehicle History on page
86.

22
Name Button Description

America Displays the American vehicle menu.

Europe Displays the European vehicle menu.

Asia Displays the Asian vehicle menu.

China Displays the Chinese vehicle menu.

Tap inside the search field to display the virtual


Search keyboard and input the vehicle manufacturer to
test.

Tap this button to exit the search screen or cancel


Cancel
an operation.

Manufacturer Buttons

The Manufacturer buttons display the various vehicle brand names. Select the
manufacturer button after the VCI device is properly connected to the test vehicle to start
a diagnostic session.

4.1.3 Vehicle Identification


The MaxiSys diagnostic system supports five methods of Vehicle Identification.

1. Auto VIN Scan


2. Manual Input
3. Scan VIN/License
4. Manual Vehicle Selection
5. OBDII Direct Entry

4.1.3.1 Auto VIN Scan


The MaxiSys diagnostic system features the latest VIN-based Auto VIN Scan function to
identify CAN vehicles in just one tap, enabling the technician to quickly identify the exact
vehicle and scan its available systems for fault codes.

 To perform Auto VIN Scan

1. Tap the Diagnostics application button from the MaxiSys Job Menu. The Vehicle
Menu displays.

2. Tap the VID Scan button on the top toolbar.

3. Select Auto detect. The tablet starts VIN scanning on the vehicle's ECU. Once the

23
test vehicle is successfully identified, the system will guide you to the Vehicle
Diagnostics screen.

Figure 4-3 Sample Auto Detect Screen

Depending on the vehicle, the Auto VIN function is still available after a vehicle brand is
selected.

Figure 4-4 Sample Automatic Selection Screen

Select Automatic Selection and the system will acquire VIN information automatically or
allow users to input the VIN manually.

4.1.3.2 Manual Input

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For vehicles that do not support the Auto VIN Scan function, the MaxiSys diagnostic
system allows you to enter the vehicle VIN or license numbers manually, or simply take a
photo of the VIN sticker or license plate for quick vehicle identification.

 To perform Manual Input

1. Tap the Diagnostics application button from the MaxiSys Job Menu. The
Vehicle Menu displays.
2. Tap the VID Scan button on the top toolbar.
3. Select Manual input.
4. Tap the input box and enter the correct VIN code or license numbers.

Figure 4-5 Sample Manual VIN Input


5. Tap OK. The vehicle will be identified and matched to the vehicle database and
the Vehicle Diagnostics screen will display.
6. Tap the cross icon on the top right corner to exit Manual Input.

4.1.3.3 Scan VIN/License


Tap Scan VIN/License in the dropdown list (Figure 4-3), the camera will be opened. On
the right side of the screen, from top to bottom, three options are available: Scan bar
code, Scan VIN, and Scan License.

Note
The method of Scan License is supported in some countries and areas. Please manual
input the license number if it is not available.

Select one of three options and position the tablet to align the VIN or license numbers
within the scanning window, the result displays in the Recognition result dialog box after
scanned. Tap OK to confirm the result, and then the vehicle information confirmation
25
screen will display on the tablet. If all the vehicle information is correct, tap the icon in the
middle of the screen to confirm the VIN of the vehicle being tested, tap OK to continue.

Figure 4-6 Sample Scan VIN Code 1

If the VIN/License numbers can't be scanned, please manually input the VIN/License
numbers. Tap OK to continue. Manually input the license numbers and select a vehicle
brand in the vehicle information confirmation screen. Tap the icon in the middle of the
screen to confirm the VIN of the vehicle being tested, tap OK to continue.

Figure 4-7 Sample Scan VIN Code 2

26
4.1.3.4 Manual Vehicle Selection
When the vehicle's VIN is not automatically retrievable through the vehicle's ECU, or the
specific VIN is unknown, you can select the vehicle manually.

Step-by-step Vehicle Selection

This mode of vehicle selection is menu driven. Select Manufacturer icon on the Vehicle
Menu screen and the 'Select diagnostic type' screen displays, then tap Manual selection
button. Select the vehicle information like the Brand, Model, Capacity, Engine type and
Model year on the same screen. Each selection you make advances you to the next
screen. The Esc button at the lower right corner of the screen will bring you back to the
previous screen. Tap Reset button to reselect the vehicle information if needed.

Figure 4-8 Sample Manual Vehicle Selection Screen

4.1.3.5 Alternative Vehicle Identification


Occasionally, the tablet may not be able to identify a vehicle. For these vehicles, the user
may perform a generic OBDII or EOBD diagnostics. See Generic OBD II Operations on
page 51 for additional information.

4.2 Diagnostics Screen Layout


After the vehicle information is selected. Tap the OK button at the bottom right corner of
the screen (See Figure 4-9) to open the Main menu page. This section consists of various
functions commonly used, including Auto Scan, Control Unit, and more. The available
functions displayed vary by vehicle.

27
Figure 4-9 Sample Vehicle Information Selection Screen

Figure 4-10 Sample Main Menu Screen

4.3 Auto Scan


The Auto Scan function performs a comprehensive scanning of all the systems in the vehicle
ECU to locate faults and retrieve DTCs. Tap Fault Scan to start. Systems with no faults
detected will display in green; systems containing faults will display orange.

28
 To perform Auto Scan function

Take topology for Land Rover as an example:


1. Tap the Diagnostics application button on the MaxiSys Job Menu. Choose the
corresponding vehicle information and enter the vehicle diagnostic page.
2. Select Auto scan on the Main menu to enter the diagnostic interface.
3. The Topology tab page displays in the main section. Tap the Fault Scan button at
the bottom of the screen to scan the vehicle system modules.
4. A system scanned with no fault detected displays in green; a system scanned with
faults detected will display in orange. The number of total faults will display on the
upper right corner.

Figure 4-11 Sample Auto Scan Screen

NOTE
On the Auto Scan screen, there is a Select System icon on the upper right corner.
Select the corresponding system(s) to scan, saving more time than scanning all systems.
1. Diagnostics Toolbar
2. Current Directory Path
3. Status Information Bar
4. Main Section
5. Functional Buttons
Diagnostics Toolbar
The Diagnostics Toolbar contains buttons that allow you to print or save the displayed
data and perform other operations. The table below provides a brief description for the
operations of the Diagnostics toolbar buttons:
29
Table 4-2 Diagnostics Toolbar Buttons

Name Button Description

Home Returns to the MaxiSys Job Menu.

Exits the diagnostic session and returns to the


Vehicle
vehicle menu screen to select another vehicle for
Swap
testing.

Settings Opens the setting screen. See Settings on page 93.

Saves and prints a copy of the displayed data. See


Print
Print Settings on page 94.

Provides instructions or tips for operations of various


Help
diagnostic functions.

Opens a submenu for the 3 options to save data:


 Tap Save This Page to take a screenshot
image

Save  Tap Save All Data to save a PDF file (use this
save option when data displays on multiple
screens)
These files are stored in Data Manager application
for later reviews. See Data Manager on page 85.

Use this function when encountering an error when


testing or diagnosing a vehicle. This function will
record the communication data and ECU
Data information of the test vehicle and send it to Autel
Logging technical staff to review and provide solution.
Go to the Support application to follow up the
processing progress, see Data Logging on page
108.

 To print data in Diagnostics


1. Tap the Diagnostics application button on the MaxiSys Job Menu. The Print
button in the diagnostic toolbar is available throughout the whole Diagnostics
operations.
2. Tap Print and a drop-down menu displays.
3. Print This Page – prints a screenshot copy of the current screen.
4. Print All Data – prints a PDF copy of all displayed data.
5. A temporary file will be created and sent via the computer to the printer.

30
6. When the file is sent, a confirmation message displays.

NOTE
Make sure the tablet and the printer are connected either by Wi-Fi or LAN before printing.
For more instructions on printing, see Printing Settings on page 94 for details.

 To submit Data Logging reports in Diagnostics


1. Tap the Diagnostics application button from the MaxiSys Main Screen. The
pen-shaped Data Logging button on the diagnostic toolbar is available
throughout the whole Diagnostics operations.
2. Tap the Data Logging button (a pen icon) to display the error options. Select a
specific error, and a submission form will display to let you fill in the report
information.
3. Tap the Send button in the upper right corner of the screen to submit the report
form via the Internet, a confirmation message displays when sent successfully.

Current Directory Path


The Directory Path shows all directory names to access the current page.

Status Information Bar


The Status Information Bar at the top of the Main Section displays the following items:

1. VCI Icon – indicates the communication status between the tablet and the VCI
device.
2. Battery Icon – indicates the battery status of the vehicle.

Main Section
The Main Section varies depending on the stage of operations which shows vehicle
identification selections, the main menu, test data, messages, instructions and other
diagnostic information.

The Main Section of Auto Scan screen displays a System List for most vehicles, and a
topology map at the same time for some makes, including Volkswagen, Audi, BMW, Ford,
Land Rover, Jaguar, Chrysler, Fiat, and Volvo.

A. Topology Tab Page

The Topology Tab page displays a system distribution diagram of the vehicle control
modules.

31
Figure 4-12 Sample Topology Tab Page

B. List Tab Page

Column 1 – displays the system numbers.

Column 2 – displays the scanned systems.

Column 3 – displays the scan results.

 -!-: Indicates that the scanned system may not support the code reading function, or
there is a communication error between the tester and the control system.
 -?-: Indicates that the vehicle control system has been detected, but the tester cannot
access it.
 Fault | #: Indicates there is/are detected fault code(s) present; “#” indicates the quantity
of detected faults.
 Pass | No Fault: Indicates the system was scanned and no faults has been detected.
 Not Scanned: Indicates the system has not been scanned.
 No Response: Indicates the system has not received a response.

32
Figure 4-13 Sample List Tab Page

Functional Buttons
The type of Functional Buttons displayed at the bottom of the screen vary by operation.
Function include cause, reporting, code clearing, exit scanning, and other functional
controls. The functions of these buttons will be described in the following sections when
relevant.

The table below provides a brief description of the Functional Buttons' operations:

Table 4-3 Functional Buttons in Diagnostics Screen

Name Description

Directly accesses the Intelligent Diagnostics function to view


Intelligent
the fault code analysis information of ALL DTCs. See Intelligent
Diagnostics
Diagnostics Operation on page 68.

Report Displays the diagnostic data in the report form.

Quick Erase Erases all fault information after scanning.

Fault Scan Scans vehicle system modules.

Pause Pauses the scanning process.

Enter System Enters the ECU system.

ESC Returns to the previous screen or exit the Diagnostics Screen.

Select one of the system modules from the Topology or List, and tap Enter System to enter
the specific system functions.

33
NOTE
The Diagnostic Buttons Toolbar (located on the top of the screen) will be active throughout
the diagnostic session for such tasks as printing and saving the displayed data, obtaining
help information, or performing data logging.

4.4 Control Unit


The Control Unit allows you to manually locate a required control system for testing through
a series of choices. Simply follow the menu driven procedure, and make proper selection
each time; the program will guide you to the diagnostic function menu after a few choices
you've made.

Figure 4-14 Sample Function Menu Screen

Available functions may vary by vehicle. The function menu may include:

 ECU Information – displays detailed ECU information. Select to display information


screen.

 Trouble codes – contains Read Codes and Erase Codes. The former displays
detailed DTC information retrieved from the vehicle control module, the latter allows
you to erase DTCs and other data from the ECU.

 Live Data – retrieves and displays live data and parameters from the vehicle's ECU.

 Active test – provides specific subsystem and component tests. This selection may
display as Actuators, Actuator Test, or Function Tests. Available tests vary by vehicle.

 Special functions – provides component adaptation or variant coding functions for


custom configurations, and allows entry of adaptive values for certain components
after repairs. Depending on the test vehicle, this selection may sometimes appear as
Control Unit Adaptations, Variant Coding, Configuration or something similar.
34
4.4.1 Screen Messages
Messages display when additional input is needed before proceeding. There are mainly
three types of on-screen messages: Confirmation, Warning, and Error.

 Confirmation Messages

This type of messages usually displays as an "Information" screen, when you are about
to perform an action that cannot be reversed or when an action has been initiated and
your confirmation is needed to continue.

When a user-response is not required, the message displays briefly.

 Warning Messages

This type of messages displays when completing the selected action may result in an
irreversible change or loss of data. An example of this message is the “Erase Codes”
message.

 Error Messages

Error messages display when a systemic or procedural error has occurred. Possible errors
include cable disconnection and communication interruption.

4.4.2 Making Selections


The Diagnostics application is a menu-driven program that presents a series of options
one at a time. As you select from a menu, the next menu in the series displays. Each
selection narrows the focus and leads to the desired test. Use your fingertip or the stylus
pen to make menu selections.

4.5 ECU Information


This function retrieves and displays the specific information for the tested control unit,
including unit type and version numbers.

35
Figure 4-15 Sample ECU Information Screen

1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons on page 30
for detailed descriptions of the operations of each button.

2. Current Directory Path

3. Status Information Bar

4. Main Section – the left column displays the item names; the right column displays the
specifications or descriptions.

5. Functional Button – in this case, only an ESC button is available; tap it to exit after
viewing.

4.6 Trouble Codes

4.6.1 Read Codes


This function retrieves and displays the DTCs from the vehicle control system. The Read
Codes screen varies for each vehicle being tested. For some vehicles, freeze frame data
can also be retrieved for viewing. A sample Read Codes screen displays as below:

36
Figure 4-16 Sample Read Codes Screen

1. Diagnostics Toolbar – see Table 4-2 Diagnostics Toolbar Buttons on page 30 for details.

2. Current Directory Path

3. Status Information Bar

4. Main Section

 Column 1 – displays the retrieved codes from the vehicle.

 Column 2 – indicates the status of the retrieved codes.

 Column 3 – detailed descriptions for the retrieved codes.

 Column 4 – provides access to the Intelligent Diagnostics screen.

5. Functional Buttons

 Intelligent Diagnostics – tap to enter the Intelligent Diagnostics screen to check


related repair cases and help information.

 Freeze Frame – icon displays when freeze frame data is available for viewing; Tap
icon to display data screen. The Freeze Frame interface is similar to that of the
Read Codes interface and share similar operations.

 Search – tap to search the selected DTC for additional information on the Internet.

 Erase codes – tap to erase codes from the ECU. It is recommended that DTCs are
read and needed repairs are performed before erasing codes.

 Read codes - retrieves and displays the DTCs from the vehicle control system. The
Read Codes screen varies for each vehicle being tested.

 ESC – tap it to return to the previous screen or exit the function.

37
4.6.2 Erase Codes
After reading the retrieved codes from the vehicle and certain repairs have been made,
you can erase the codes from the vehicle using this function. Before performing this
function, make sure the vehicle's ignition key is in the ON (RUN) position with the engine
off.

 To erase codes
1. Tap Erase Codes in the Function Menu.
2. A warning message displays to inform you of data loss when this function is applied.

a) Tap Yes to continue. A confirming screen displays when the operation is


successfully done.

b) Tap No to exit.

3. Tap ESC on the confirming screen to exit Erase Codes.


4. Check the Read Codes function again to ensure the operation is successful.

4.7 Live Data


When this function is selected, the screen displays the data list for the selected module.
The parameters display in the order that they are transmitted by the ECU, so expect
variation among vehicles.

Gesture scrolling allows you to quickly move through the data list. Touch the screen and
drag your finger up or down to reposition the parameters being displayed if the data
occupies more than one screen. The figure below displays a typical Live Data screen:

Figure 4-17 Sample Live Data Screen

38
1. Diagnostics Toolbar Buttons – Tap the parallel icon at the top of the screen to display
diagnostics toolbar buttons. See Table 4-2 Diagnostics Toolbar Buttons on page 30 for
detailed descriptions of the operations for each button.

2. Main Section

 Name Column – this column displays the parameter names.

a) Check Box – tap the check box to the left of a parameter name to select the item.
Tap the check box again to deselect it.

b) Drop-down Button – tap the drop-down button on the right side of the parameter
name to open a submenu, which provides optional modes that display the data.

 Value Column – displays the values of the parameter items.

 Range Column – display the ranges of the parameter items.

 Unit Column – displays the unit for the parameter values.

 To change the Unit mode, tap the Setting button in the top toolbar and select a
required mode. See Unit on page 93.

Display Mode

There are four types of display modes available for data viewing, allowing you to view various
types of parameters in the mode best suited to represent the data.

Tap the drop-down button on the right side of the parameter name to open a submenu. A
total of 7 buttons will be displayed: The 4 buttons to the left represent different data display
modes, plus one Information button, active when additional information is available, and
one Unit Change button, for switching the unit of displayed data, and one Trigger button,
tap to open the "trigger setting" window.

Figure 4-18 Sample Display Mode Screen

39
Each parameter item displays the selected mode independently.

 Analog Gauge Mode – displays the parameters in gauge charts.


 Text Mode – the default mode that displays the parameters as a text list.

NOTE
Status parameters, such as a switch reading like ON, OFF, ACTIVE, and ABORT can
only be displayed in Text Mode. Value parameters, such as a sensor reading, can be
displayed in both text and graph modes.

 Waveform Graph Mode – displays the parameters in waveform graphs.

In this mode, five control buttons will display on the right side of the parameter item,
allowing you to manipulate the display status.

Figure 4-19 Sample Waveform Graph Mode Screen


1. Settings Button (SetY) – Sets the minimum and maximum value of the Y axis.
2. Scale Button – changes the scale values.
There are two scale buttons, displayed above the waveform graph to the right side, which
can be used to change the scale values of the X axis and Y axis of the graph. There are four
scales available for the X axis: x1, x2, x4 and x8. There are three scales available for the Y
axis: x1, x2, and x4.
3. Edit Button – edit the waveform color and the line thickness.
4. Zoom-in Button – tap once to display the selected data graph in full screen.
5. Exit Button – tap to exit the waveform graph mode.

Full Screen Display – this option is only available in the waveform graph mode, and mostly
used in Graph Merge status for data comparison. There are three control buttons available
on the top right side of the screen under this mode.

 Scale Button – tap to change the scale values below the waveform graph. There

40
are four scales available for the X axis: x1, x2, x4 and x8. There are three scales
available for the Y axis: x1, x2, and x4.
 Edit Button – tap to open an edit window, in which you can set the waveform color
and the line thickness displayed for the selected parameter item.
 Zoom-out Button – tap to exit full screen display.

 Exit Button – tap to exit the waveform graph mode.

 To edit the waveform color and line thickness in a data graph


1. Select parameter items to display in Waveform Graph mode.
2. Tap the Edit Button, and an edit window displays.

Figure 4-20 Sample Waveform Edit Screen


3. The parameter item is selected automatically in the left column.
4. Select a color from the second column.
5. Select a line thickness from the right column.
6. Tap Done to save the setting and exit, or tap Cancel to exit without saving.

NOTE
In full screen display, please edit the waveform color and line thickness by tapping the Edit
button on the top right side of the screen.

Trigger Setting

On the trigger setting screen, you can set a standard range by filling in a Minimum
value and a Maximum value. When exceeding this range, the trigger function will be
executed and the device will automatically record and save the generated data. You
can check the saved live data by tapping the "Review" button at the bottom of the
screen.

Tap the drop-down button on the right side of the parameter name to open a submenu.
41
The Trigger button is the last one in the submenu. Tap to display the trigger setting
window.

Figure 4-22 Sample Trigger Setting Screen

Two buttons and two input boxes are available in the Trigger Setting window.
a) Trigger On – switches the trigger on and off. The trigger is ON by default.
b) Buzzer Alarm – switches the alarm on and off. The alarm function makes a beep
sound as an alert when the data reading reaches the preset minimum or
maximum point. The buzzer alarm will only sound at the first trigger.
c) MIN – tap this input box to display a virtual keyboard to enter the required lower
limit value.
d) MAX – tap this input box to display a virtual keyboard to enter the required upper
limit value.

 To set a trigger

1. Tap the drop-down button on the right side of the parameter name to open a
submenu.
2. Tap the Trigger button on the right side of the submenu to open the trigger
settings window.
3. Tap the MIN button on the right side, and enter the required minimum value.
4. Tap the MAX button on the right side, and enter the required maximum value.
5. Tap OK to save the setting and return to the Live Data screen; or tap Cancel to
exit without saving.

When the trigger is successfully set, a trigger mark displays in front of the parameter
name. The mark is gray when it is not triggered, and displays orange when triggered.
Moreover, two horizontal lines display on each of the data graphs (when Waveform

42
Graph Mode is applied) to indicate the alarm point. The limit lines are shown in different
colors to differentiate them from the parameter waveforms.

 Digital Gauge Mode – displays the parameters in the form of a digital gauge graph.

3. Functional Buttons

The operations of all available functional buttons on the Live Data screen are described
below:

 Cancel All - Tap this button to cancel all selected parameter items. Up to 50
parameters can be selected at one time.
 Show Selected/Show All – tap this button to switch between the two options; one
displays the selected parameter items, the other displays all the available items.
 Graph Merge – tap this button to merge selected data graphs (for Waveform Graph
Mode only). This function is very useful when comparing different parameters.

NOTE
This mode supports Graph Merge of 2 to 5 parameters that can be represented digitally.
Non-digital parameters are not supported.

 To merge selected data graphs

1) Select parameter items to be merged.


2) Tap the Graph Merge button at the bottom of the Live Data screen.
a) This mode only supports parameters that can be represented digitally. If
non-digital parameters are selected, a message will display advising the
user that the selected parameters are not supported in this mode and to
select 2 to 5 digital parameters. Tap Got It button to return to the previous
screen and select supported parameters.
b) If parameters are selected that are not supported in this mode, a
message will display advising the user to selected only parameters that
are supported. A message will also display if more than 5 parameters
have been selected. Please select 2 to 5 of the supported parameters
and tap OK button to merge.
3) Tap Cancel Merging button at the bottom of the Live Data screen to cancel
merge.
 To Top – moves a selected data item to the top of the list.
 Setting – tap this button to set recording duration. Five options are available: 5
seconds, 15 seconds, 30 seconds, 60 seconds and 90 seconds.
 To set live data record duration
1. Tap Setting button at the bottom of the Live Data screen.
2. Tap the > button to the right of Recording time after trigger bar and select a

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time length.
3. Tap OK to save the setting and return to the Live Data Setting screen; or tap
the X button at the upper right corner to exit without saving.
4. Tap Done at the upper right corner of the Live Data Setting screen to confirm
and save the setting, and return to the Live Data screen; or tap Cancel to exit
without saving.

 Clear Data – tap this button to clear all cached live data.

 Freeze – displays the retrieved data in freeze mode.


 Previous Frame – moves to the previous frame of frozen data.
 Next Frame – moves to the next frame of frozen data.
 Play/Pause – tap to play/pause the frozen data.
 Resume – tap to exit the freeze data mode and return to normal data display.

 Record – starts recording the live data of the selected data items. Tap the Record
button at the bottom of the Live Data screen. A message will display prompting user
to select parameters to record. Tap Got It button to confirm. Scroll down and select
data to record. Tap the Record button to start recording. Tap Resume button to stop
recording. The recorded live data can be viewed in the Review section at the bottom
of the Live Data screen. The recorded data can also be reviewed in the Data
Manager application.

 Resume – Tap this button to stop data recording and to return to normal data
display.

 Flag – this button displays when the Record function is applied. Tap this button
to set flags to note points of interest when recording data. Notes can be added
during playback in Review or Data Manager. Select the preset flag to open a
popup window and display virtual keyboard to input notes.

 Review – review the recorded data. Tap Review button to display a recording list,
and select one item to review.

NOTE

Only the data recorded during the current operation can be reviewed on the Live Data
screen. All the historical recorded data can be reviewed in "Review Data" in the Data
Manager application.

 Previous Frame – switches to the previous frame of recorded data.


 Next Frame – switches to the next frame of recorded data.
 Play/Pause – tap to play/pause the recorded data.
 Show Selected – display the selected parameter items.
44
 Graph Merge - merge selected data graphs.
 Back – exit the review, and return to the Live Data screen.
 Back – returns to the previous screen or exits the function.

4.8 Active Test


The Active Test function is used to access vehicle-specific subsystem and component
tests. Available tests vary by vehicle.

During an active test, the tablet sends commands to the ECU to activate the actuators.
This test determines the integrity of the system or part by reading ECU data, or by
monitoring the operation of the actuators. Such tests may include switching a solenoid,
relay, or switch, between two operating states.

Selecting Active Test displays a menu of test options. Available tests vary by vehicle.
Select test from menu options. Follow the instructions displayed on the screen to complete
test. Procedures and instructions vary by vehicle.

Figure 4-22 Sample Active Test Screen 1

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Figure 4-23 Sample Active Test Screen 2

The functional buttons in the lower right corner of the Active Test screen manipulate the
test signals. The operational instructions are displayed in the main section of the test
screen. Follow the on-screen instructions and make appropriate selections to complete
the tests.

Tap the ESC functional button to exit the test when finished.

4.9 Special Functions


These functions perform various component adaptations, including the recalibration or
configuration of certain components after repairs or replacements have been completed.

Figure 4-24 Sample Special Function Screen 1

46
Select function to display detailed Function information and execution screen.

Figure 4-25 Sample Special Function Screen 2

List Tab Page

 Column 1 – displays the description of the function being performed or displays live
data corresponding to the special function
 Column 2 – displays the execution status such as Completed or Activated or may
display live data values that correspond to the special function
 Column 3 – displays the measurement units of the live data

Tap the Functional buttons to perform the selected function or exit the function.

4.10 Programming and Coding


Since the introduction of OBD II and leading up to modern Hybrids and EVs, hardware
and software technologies in cars have been advancing at an exponential rate. Updating
software may be the only way to fix the following issues:

 Drivability
 Fuel Efficiency
 Power Loss
 Fault Codes
 Durability of Mechanical Parts

The Programming and Coding function is used to re-flash the vehicle control modules,
which allows you to update the computer software of the vehicle to the latest version, as
well as to reprogram adaptive data of certain components after making repairs or
replacements.
47
NOTE
The programming function applies only when the vehicle is connected with a VCI device,
which serves as a PassThru interface to establish communication with and transfer data
to the vehicle's ECU.

Available programming or coding operations vary by test vehicle. Only the available
operations display in the tablet menu.

There are two general types of programming operations:

A. Coding – also known as Teach-in Program, or Component Adaptation, is used to


reprogram adaptive data for vehicle control modules after repairs or replacements of
vehicle parts.
B. Reprogramming – downloads the latest version of software from the online server
database through Internet access (this procedure is done automatically when the
tablet is connected to the Internet, so there is no need to check for software updates
yourself), and reprograms the newest version into the vehicle's ECU.

NOTE
Ensure that the tablet is connected to a stable internet access before applying the ECU
programming function, so that the tablet is able to obtain access to the vehicle
manufacturer's server for update service.

Selecting the Programming or Coding function opens a menu of operation options that
varies by vehicle make and model. Selecting a menu option either displays a programming
interface or opens another menu of additional choices. Follow all screen instructions while
performing the programming or coding operations. How and what information is presented
on the screen vary by the type of operation being performed.

4.10.1 Coding
The main section of the Coding screen displays a list of vehicle components and the
coding information that mainly consists of two parts:

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Figure 4-26 Sample Coding Screen

1. All available systems for coding are displayed on the left side, and the coding data or
value on the right side.

2. The bottom of the main section displays the functional buttons that enable you to
manipulate the operation.

Check the vehicle condition and the coding information carefully. Use the functional button
to edit Codes for the corresponding components. Tap Send when you finish editing all
items. When the operation is completed, an execution status message such as Completed,
Finished or Successful, may display.

Tap the ESC button to exit the function.

4.10.2 Reprogramming
Before reprogramming begins

 It is mandatory that the tablet is connected to a stable Wi-Fi network.

 Tablet must be connected to VCI by USB.

 Tablet battery must be fully charged during module programming. Connect tablet to
charger if needed.

 Attach battery maintainer to vehicle battery to ensure a steady voltage is maintained


throughout programming. Voltage requirements differ by vehicle manufacturer. Consult
vehicle manufacturer recommendations prior to programming a module.

 Do not quit the application during a module programming as the process may fail and
may also result in permanent damage to the module.

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Typical reprogramming operations require you to input and validate VIN number first. Tap
the input box and enter the correct number. The programming interface then displays.

Figure 4-27 Sample Reprogramming Operation Screen

The main section of the reprogramming interface offers information of the hardware, the
current software version and the newest software versions to be programmed into the
control units.

A series of on-screen operational instructions will display to guide you through the
programming procedure.

Carefully read the on-screen information and follow the instruction to execute the
programming procedure.

4.10.3 Re-flash Errors

IMPORTANT
When reprogramming onboard, always make sure the vehicle battery is fully charged
and in good working condition. During reprogramming, the operation may fail if
voltage falls below the proper operation voltage. Sometimes a failed operation can be
recovered, but the failed reprogramming can also ruin the control module. We
recommend connecting an external battery maintainer to the vehicle to ensure a
steady voltage is maintained throughout programming. The required voltage differs by
vehicle manufacturer. Consult vehicle manufacturer for correct voltage to be
maintained.

50
Occasionally a flash update procedure may not complete properly. Common causes of
flash errors include poor cable connections between the tablet, VCI, and vehicle, the
vehicle ignition being switched off before the flash procedure is complete, or low vehicle
battery voltage.

If the process quits, recheck all the cable connections to assure good communications
and initialize the flash procedure. The programming procedure will automatically repeat if
the previous operation does not succeed.

4.11 Generic OBD II Operations


The OBD II/EOBD vehicle diagnosis option offers a quick way to check for DTCs, isolate
the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior
to emissions certification testing, verify repairs, and perform other emissions-related
services. The OBDII direct access option is also used for testing OBD II/EOBD-compliant
vehicles that are not included in the Diagnostics database. Diagnostics toolbar buttons
at the top of the screen are available for specific vehicle diagnostics. See Table 4-2
Diagnostics Toolbar Buttons on page 30 for details.

4.11.1 General Procedure


 To access the OBD II/EOBD diagnostics functions
1. Tap the Diagnostics application button in the MaxiSys Job Menu. The Vehicle
Menu displays.
2. Tap the EOBD button. There are two options to establish communication with the
vehicle.
 Auto Scan – select it to establish communication using each protocol in order
to determine which one the vehicle is using.
 Protocol – select it to open a submenu of various protocols. A communication
protocol is a standardized way of data communication between an ECM and a
diagnostic tool. Global OBD may use several different communication protocols.
3. Select a specific protocol if the Protocol option is selected. Wait for the OBD II
Diagnostic Menu to appear.

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Figure 4-28 Sample OBD II Diagnostic Menu

4. Select a function option to continue.

 DTC & FFD

 I/M Readiness

 Live Data

 O2 Sensor Monitor

 On-Board Monitor

 Component Test

 Vehicle Information

 Vehicle Status

NOTE
Support functions may vary by vehicle.

4.11.2 Function Descriptions


This section describes the various functions of each diagnostic option:

4.11.2.1 DTC & FFD

When this function is selected, the screen displays a list of Current Codes and Pending
Codes. When the Freeze Frame data of certain DTCs are available for viewing, a
52
snowflake button will display on the right side of the DTC item. The Erase Codes function
can be applied by tapping the functional button at the bottom of the screen.

Figure 4-29 Sample DTC & FFD Screen

 Current Codes

Current codes are emission-related DTCs from the ECU of the vehicle. OBD II/EOBD
Codes have a priority according to their emission severity, with higher-priority codes
overwriting lower-priority ones. The priority of the code determines the illumination of
the Malfunction Indicator Light (MIL) and the codes erase procedure. Manufacturers
rank codes differently, so DTCs may vary by vehicle.

 Pending Codes

These are codes whose storing conditions have been met during the last drive cycle,
but need to be met on two or more consecutive drive cycles before the DTC stored.
The purpose of displaying pending codes is to assist the service technician after a
vehicle repair when diagnostic information is cleared, by reporting test results after a
single driving cycle.

a) If a test fails during the driving cycle, the DTC associated is reported. If the pending
fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically
cleared from memory.
b) Test results reported do not necessarily indicate a faulty component or system. If
test results indicate another failure after additional driving, a DTC is stored to
indicate a faulty component or system.

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 Freeze Frame

In most cases the stored frame is the last DTC reported. Certain DTCs, those that have
a greater impact on vehicle emission, have a higher priority. In these cases, DTC of
the highest priority is the one for which the freeze frame records are retained. Freeze
frame data includes a “snapshot” of critical parameter values at the time the DTC is
stored.

 Erase Codes

This option is used to clear all emission-related diagnostic data including DTCs, freeze
frame data and specific manufacturer-enhanced data from the vehicle ECU. This
option resets the I/M Readiness Monitor Status for all vehicle monitors to Not Ready
or Not Complete status.

A confirmation screen displays when the clear codes option is selected to prevent
accidental loss of data. Select Yes on the confirmation screen to continue, or No to
exit.

4.11.2.2 I/M Readiness


This function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for state emissions compliance.
Selecting I/M Readiness opens a submenu with two choices:

 Since DTCs Cleared – displays the status of monitors since the last time the DTCs are
erased.
 This Driving Cycle – displays the status of monitors since the beginning of the current
drive cycle.

4.11.2.3 Live Data


This function enables the display of real-time PID data from the ECU. Displayed data
includes analog and digital input and output, and system status information broadcast in
the vehicle data stream.

Live data can be displayed in various modes, see Live Data on page 38 for detailed
information.

4.11.2.4 O2 Sensor Monitor


This function allows retrieval and review of recent O2 sensor monitor test results stored
on the vehicle on-board computer.

The O2 Sensor Monitor test function is not supported by vehicles that communicate using
a controller area network (CAN). For O2 Sensor Monitor tests results of CAN-equipped
vehicles, refer to On-Board Monitor.

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4.11.2.5 On-Board Monitor
This function allows you to view the results of On-Board Monitor tests. The tests are useful
after the service when a vehicle control module memory is already erased.

4.11.2.6 Component Test


This function enables dual-directional control of the ECU so that the diagnostic tool can
transmit control commands to operate the vehicle systems. This function is useful in
determining how well the ECU responds to a command.

4.11.2.7 Vehicle Information


This function enables the display of the vehicle identification number (VIN), calibration
identification number, calibration verification number (CVN), and other information of the
test vehicle.

4.11.2.8 Vehicle Status


This function checks the current condition of the vehicle, such as the communication
protocols of OBD II modules, number of fault codes, and status of the Malfunction
Indicator Light (MIL).

4.12 Diagnostic Report

4.12.1 Pre-Scan and Post-Scan


 To perform the pre-scan and post-scan functions
1. Auto SCAN the Vehicle - the Auto VID function can automatically identify the
vehicle and its equipped systems. All available modules in all systems will be
scanned automatically. Codes and code details will be listed.
2. Print Pre-SCAN Report - vehicle images can be taken with tablet and attached to
SCAN report. The report file can be generated and submitted. The report can be
customized with shop and vehicle information.
3. Repair Vehicle - creates efficient repair plan from the start.
4. Auto SCAN Repaired Vehicle - ensures no new faults were created during repair
and no DTCs are present at completion.
5. Print Post-SCAN Report - proves all DTCs on Pre-SCAN report are fixed.

4.12.2 Diagnostic Report PDF


The diagnostic report can be reviewed, saved, and printed in multiple applications of the
platform.

a) Via the History function:

55
 Enter the Diagnosis main page, and tap History in the Top Toolbar.

Figure 4-30 Sample History Screen

 Select a history record, and tap the button in the upper right corner to view the
PDF document, print, email or delete the historical test.

Figure 4-31 Sample Historical Test Screen

b) Via the Auto Scan function:

56
 Enter the Auto Scan page and tap Fault Scan in the Functional Button Bar at the
bottom of the screen.

Figure 4-32 Sample Auto Scan Screen 1

 When the system scan is completed, tap Report in the Functional Button Bar at
the bottom of the screen.

Figure 4-33 Sample Auto Scan Screen 2

 Tap the button in the Diagnostics Toolbar, and select Save all data to save
the PDF document or select Save this page to save the screenshot of the current
57
page.

Figure 4-34 Sample Auto Scan Screen 3

Figure 4-35 Sample PDF Document Screen

c) Via the functions on the Navigation Bar:

 The diagnostic report can also be viewed from such diagnostics function screens
including Auto scan, Read codes, Live data, and Active test. Tap the button in the
Diagnostics Toolbar, and select Save all data to save the PDF document or select
Save this page to save the screen shot of the current page.

58
Figure 4-36 Sample Read Codes Screen

4.13 Exit Diagnostics


The Diagnostics application operates while communication with the vehicle is still active.
It is important to properly exit from the diagnostics operation interface to stop all
communications with the vehicle before closing the Diagnostics application.

NOTE
Damage to the vehicle electronic control module (ECM) may occur if communication is
disrupted. Ensure all forms of communication links such as data cable, USB cable, and
wireless or wired network, are properly connected throughout the test. Exit all interfaces
before disconnecting the test cable and power supply.

 To exit the Diagnostics application

1. On an active diagnostic screen, tap the Back or ESC functional button to exit a
diagnostic session; Or

2. Tap the Vehicle Swap button in the diagnostics toolbar to return to the Vehicle
Menu screen.

3. On the vehicle menu screen, tap the Home button in the top toolbar; or tap the
Back button in the navigation bar at the bottom of the screen. Or
4. Tap the Home button in the diagnostics toolbar to exit the application directly
and return to the MaxiSys Job Menu.

Now, the Diagnostics application is no longer communicating with the vehicle and it is safe
to open other MaxiSys applications, or exit the MaxiSys Diagnostic System and return to
the Android System's Home screen
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5 Intelligent Diagnostics
Intelligent Diagnostics is a specific fault code analysis function, with which you can
access the most comprehensive and the latest code-specific data, DTC analysis, repair
assist, repair tips, and relevant repair cases. It has been drawn from real world shop repair
orders and records and with input from experienced industry professionals.

Intelligent Diagnostics adopts the scientific data cloud computing technology to match the
specific fault code with the exact vehicle model. And the data has been thoroughly verified
by automotive maintenance professionals.

The following are main parts of the code data contained in Intelligent Diagnostics:

1. Vehicle System and Detected DTC(s)

2. Technical Service Bulletin (OEM Information)

3. DTC Analysis

4. Repair Assist

5. Repair Tips

6. Component Measurement

7. Relevant Cases

NOTE
Before performing the Intelligent Diagnostics function, please ensure the network is
connected successfully.

5.1 Accessing Intelligent Diagnostics Function

5.1.1 Auto Scan


Before starting Intelligent Diagnostics, please ensure that vehicle communication has
been established. Connect the MaxiSys MS909 Diagnostic tablet to the test vehicle
through the VCI device. For detailed directions to establish vehicle communication with
the MaxiSys tablet, see Establish Vehicle Communication.

Once communication has been established, enter the Diagnostics application and select
the vehicle model. After a vehicle model is selected, tap Auto Scan from the Main menu.
The System list screen will display. For detailed instructions on using the Auto scan
function, see Auto Scan.

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Figure 5-1 Sample System List Screen

For a number of vehicle brands, including Volkswagen, Audi, BMW, Ford, Land Rover,
Jaguar, Chrysler, Fiat, Volvo, and more, a topology map is available to display the
relationship between vehicle systems.

Figure 5-2 Sample Topology Display Screen

Select the List tab to display the vehicle systems as a list.

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Figure 5-3 Sample List Screen

5.1.2 Scan System Faults


Once the vehicle system listing or Topology mapping has been completed, tap the Fault
scan button at the bottom of the System list, Topology or List screen to find the faults
in the vehicle systems.

1) On the System list screen, tap the Fault scan button at the bottom. After
scanning, a system with identified faults will display in red, with the number of
faults displayed on the right. The number of total faults will display on the top.

Figure 5-4 Sample Fault Scan on System List Screen 1

62
Figure 5-5 Sample Fault Scan on System List Screen 2

2) On the Topology screen, a system with identified faults will display in orange, with
the number of faults displayed in the upper right corner of the system icon. The
number of total faults will display on the top.

Figure 5-6 Sample Fault Scan on Topology Screen

3) On the List screen, a system with identified faults will also display in red, with the
number of faults on the right. The number of total faults will display on the top.

63
Figure 5-7 Sample Fault Scan on List Screen

After scanning system faults, there are two methods to access the Intelligent Diagnostics
screen:
 Access via the Intelligent Diagnostics button to view code-related
information of all DTCs for the whole vehicle.
 Access via the Intelligent Diagnostics icon to view code-related
information of a specific DTC.

5.1.3 Access via Intelligent Diagnostics Button


After all the faults of the vehicle systems are scanned, tap the Intelligent diagnostics
button on the lower corner of the screen to directly enter the Intelligent Diagnostics
screen.

Entering the Intelligent Diagnostics screen, you can find the TSB, DTC analysis, repair
assist and repair tips information of All DTCs for all the systems that have been scanned.
For detailed operation instructions, please refer to the Intelligent Diagnostics Operation
for details.

64
Figure 5-8 Sample Intelligent Diagnostics Button Screen

5.1.4 Access via Intelligent Diagnostics Icon


You can also use the Intelligent Diagnostics icon to enter the Intelligent Diagnostics
function to get detailed fault repair instructions of a specific DTC.

The details of the detected fault(s), including the fault code, fault description and status,
will be displayed right under the system name or module. If the Intelligent Diagnostics
function is available for this vehicle, the Intelligent Diagnostics icon will display on the
right.

On the List screen, tap the Intelligent Diagnostics icon on the right side to enter the
Intelligent Diagnostics screen directly.

65
Figure 5-9 Sample Intelligent Diagnostics Icon Screen 1

Or on the Topology screen, once the system scan is complete, tap a system icon
(displays in orange if faults are detected) to display complete system name with the
Intelligent Diagnostics icon shown below. Tap the Intelligent Diagnostics icon to enter
the Intelligent Diagnostics screen directly.

Figure 5-10 Sample Intelligent Diagnostics Icon Screen 2

When entering a specific system by tapping the arrow-shaped icon , you can also
access the Intelligent Diagnostic screen if the Intelligent Diagnostics function is available
for this vehicle.

 To access the Intelligent Diagnostics screen after entering a specific system

1. On the System list, Topology or List screen, tap the arrow icon to enter a
system, the Function menu will display. Available functions vary by vehicle.

66
Figure 5-11 Sample Entering System Icon Screen (List)

Figure 5-12 Sample Entering System Icon Screen (Topology)

2. Select Trouble codes from the Function menu screen and the trouble codes screen
will display.

Figure 5-13 Sample Function Menu Screen

3. Tap the Intelligent Diagnostics icon to the right of the DTC description. Or
select a specific DTC from the DTC list, and then tap the Intelligent Diagnostics
button at the bottom of the screen.

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Figure 5-14 Sample Trouble Codes Screen

5.2 Intelligent Diagnostics Operation


Intelligent Diagnostics is an important and powerful function of MaxiSys MS909. It
provides substantial information for intelligent diagnosis of the faults detected, offering
Technical Service Bulletin, DTC Analysis, Repair Assist, Repair Tips, and Component
Measurement to help you repair detected faults. It also provides relevant repair case
information for viewing.

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Figure 5-15 Sample Intelligent Diagnostics Layout

The Intelligent Diagnostics function consists of the following sections:

1. Vehicle System and Detected DTC(s) – displays the name of the vehicle system(s)
and the detected DTC(s).

2. Technical Service Bulletin – contains DTC-related recalls, TSB, and OEM


campaigns.

3. DTC Analysis – provides repair assistance information related to the fault code.

4. Repair Assist –intelligently prioritizes DTCs and leads the user to the proper repair.

5. Repair Tips – details the steps for determining and clearing faults.

6. Component Measurement – provides detailed information and instructional guides


on using an oscilloscope to test components for faults.

7. Relevant Cases – offers relevant fault-clearing repair cases for reference.

5.2.1 Vehicle System and Detected DTC(s)


This section displays the scanned vehicle systems that contain faults. Tap the drop-down
menu to view comprehensive information of ALL systems or switch to different fault codes
for details.

Tap the arrow button on the right to display a drop-down list of all systems along with
specific DTCs. Use your finger to touch and slide upward or downward on the screen to
review all codes in the list. Select ALL systems or select a DTC to view the corresponding
Intelligent Diagnostics information.

Figure 5-16 Sample Vehicle System and Detected DTC(s) Screen

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5.2.2 Technical Service Bulletin (OEM Information)
The Technical Service Bulletin function matches the selected fault code with relevant
vehicle manufacturer TSBs. All TSBs that relate to the selected DTC are listed in the TSB
display window. Select a TSB to open the TSB page and view the TSB in details.

Figure 5-17 Sample TSB Screen

Figure 5-18 Sample TSB in Details

5.2.3 DTC Analysis


On the Intelligent Diagnostic screen, the DTC Analysis contains repair assistance and
information related to the fault codes, including the fault description, condition, fault

70
influence, possible cause, and possible solution. The repair assistance information vary
by vehicle.

Figure 5-19 Sample DTC Analysis Screen

5.2.4 Repair Assist


The Repair Assist displays a list of items and their descriptions, completion status, and
priorities. The higher the priority number is (1 is the highest), the earlier the related items
should be tested.

 To perform Repair Assist

1. Tap Repair Assist button on the Intelligent Diagnostics screen to open the
page.

71
Figure 5-20 Sample Repair Assist Screen 1
2. Tap the Run icon on the right to perform the selected item. Simply follow
the screen prompts and make a series of choices.

Figure 5-21 Sample Repair Assist Screen 2

Table 5-2 Completion Status in Repair Assist

This indicates that all


Completed branches of the procedure
are completed.

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This indicates that certain
Uncompleted branches of the procedure is
uncompleted.

This indicates that no branch


Not running
of the procedure has run.

3. Tap the Continue button to go to the next step. Please note that when there
are more than one DTCs in Select Branch, the ones that have run would be
highlighted in blue.

Figure 5-22 Sample Repair Assist Screen 3

NOTE

In some cases, you need to tap this icon to fold the right column so that the whole
interface of Select Branch can be shown.

4. In this repair process, it may integrate one or more diagnostic functions


such as Read Codes, Erase Codes, Live Data, Freeze Frame and Active Test
as needed.

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Figure 5-23 Sample Repair Assist Screen 4

5. In some cases, it is necessary to check the circuits. Take Figure 5-24 for
example, tap the first Link icon to open the Location Diagram, and it will
show the location of the component Intake Camshaft Position Actuator
Solenoid Valve in the car.

Figure 5-24 Sample Repair Assist Screen 5

6. Tap the second Link icon to open the Wiring Diagram to locate the related
wirings. Tap the legend button in the upper right corner, and you will be
able to locate the components, connectors, wiring, and ground electrodes by
tapping the names in the list when necessary.

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Figure 5-25 Sample Repair Assist Screen 6

7. If you want to view details of the connector, tap the Link icon before

the names in the list, then you will see the picture.

Figure 5-26 Sample Repair Assist Screen 7

8. Measure the resistance/voltage/current between the two pins according to the

prompts in the multimeter to see if the measured value is ok or not.

NOTE: If you have connected to a VCMI device, tap F1 button to start


measurement directly.

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9. After the inspection finishes, a solution will be generated to guide you to solve
the problem with some reference information.

Figure 5-27 Sample Repair Assist Screen 8

NOTE

Operation instructions of the Wiring Diagram are as follows:

Figure 5-28 Sample Repair Assist Screen 9

1. Tap this button to search or tap a certain module name to locate it. After
location, the related wires will be highlighted. Also, you can directly tap a certain
module in the diagram to highlight it and the related wires.

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2. Tap this button to switch to the last one or tap this button to switch to the
next one.

3. Tap this button to find what you have previously viewed.

4. Tap this button to hide the unrelated wires, and tap this button to show
the hidden wires.

5. Tap this button to restore the initial settings.

6. Tap this button to exit the full screen, and tap this button to enter the full
screen.

5.2.5 Repair Tips


The Repair Tips function displays a range of diagnostic and repair steps,including the
information needed in order to clear the faults. The repair steps are provided in text and
video.

Figure 5-29 Sample Repair Tips Description 1 (Text)

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Figure 5-30 Sample Repair Tips Description 2 (Video)

5.2.6 Component Measurement


The component measurement section directs technicians to oscilloscope in one click. This
section may include relevant waveforms and waveform analysis to aid the technician in
diagnostics and repairs.

Figure 5-31 Sample Component Measurement Screen

NOTE
To run the oscilloscope for measuring components, connect the tablet to a VCMI device.
Connection to a VCI device can only provide information on related waveforms and
waveform analysis.

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5.2.7 Relevant Cases
This section offers recommended repair cases that may be relevant to the current vehicle
and/or the current fault. These repair cases may provide greater insight into diagnosing
and repairing your vehicle. Tap the relevant cases to review.

Figure 5-32 Sample Relevant Cases Screen

 To review relevant cases information


1. Tap the Relevant Cases icon to display main page.
2. Scroll through the page and to locate relevant information.
3. Tap the arrow icon at the left top and return to the previous repair case page.

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6 Service
The Service section is specially designed to provide quick access to the vehicle systems
for various scheduled service and maintenance tasks. The typical service operation
screen is a series of menu driven executive commands. Follow on-screen instructions to
select appropriate execution options, enter correct values or data, and perform necessary
actions. The application will display detailed instructions to complete selected service
operations.

After entering each special function, the screen will display two application choices:
Diagnosis and Hot Functions. The Diagnosis enables the reading and clearing of codes
which is sometimes necessary after completing certain special functions. Hot Functions
consists of sub functions of the selected special function.

Figure 6-1 Sample Service Menu

Several most commonly used services are described in this chapter.

6.1 Oil Reset Service


Perform reset for the Engine Oil Life system, which calculates an optimal oil life change
interval depending on the vehicle driving conditions and climate. The Oil Life Reminder
must be reset each time the oil is changed, so the system can calculate when the next oil
change is required.

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NOTE
1. Always reset the engine oil life to 100% after every oil change.

2. All required work must be carried out before the service indicators are reset. Failure
to do so may result in incorrect service values and cause DTCs to be stored by the
relevant control module.

3. For some vehicles, the scan tool can reset additional service lights such as
maintenance cycle and service interval. On BMW vehicles for example, service
resets include engine oil, spark plugs, front/rear brakes, coolant, particle filter, brake
fluid, micro filter, vehicle inspection, exhaust emission inspection and vehicle checks.

6.2 Electric Parking Brake (EPB) Service


This function has a multitude of usages to maintain the electronic braking system safely
and effectively. The applications include deactivating and activating the brake control
system, assisting with brake fluid control, opening and closing brake pads, and setting
brakes after disc or pad replacement.

6.2.1 EPB Safety


It can be dangerous to perform Electric Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep these rules in mind.

 Ensure that you are fully familiar with the braking system and its operation before
commencing any work.

 The EPB control system may be required to be deactivated before carrying out any
maintenance/diagnostic work on the brake system. This can be done from the tool
menu.

 Only perform maintenance work when the vehicle is stationary and on level ground.

 Ensure that the EPB control system is reactivated after the maintenance work has
been completed.

NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance of
the Electric Parking Brake system.

6.3 Tire Pressure Monitoring System (TPMS) Service


This function allows you to quickly look up the tire sensor IDs from the vehicle ECU, as
well as to perform TPMS replacement and reset procedures after tire sensors are replaced.

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6.4 Battery Management System (BMS) Service
The Battery Management System (BMS) allows the tool to evaluate the battery charge
state, monitor the close-circuit current, register the battery replacement, activate the rest
state of the vehicle, and charge the battery via the diagnostic socket.
NOTE
1. This function is not supported by all vehicles.
2. The sub functions and actual test screens of the BMS may vary by vehicle, please
follow the on-screen instructions to make correct option selection.
The vehicle may use either a sealed lead-acid battery or an Absorbed Glass Mat (AGM)
battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned.
AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric
acid, but the acid is contained in glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same specifications,
such as capacity and type, as the exiting battery. If the original battery is replaced with a
different type of battery (e.g. a lead-acid battery is replaced with an AGM battery) or a
battery with a different capacity (mAh), the vehicle may require reprogramming of the
new battery type, in addition to, performing the battery reset. Consult the vehicle manual
for additional vehicle-specific information.

6.5 Diesel Particle Filter (DPF) Service


The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component
replacement teach-in and DPF teach-in after replacing the engine control unit.

The ECM monitors driving style and selects a suitable time to employ regeneration. Cars
driven a lot at idling speed and low load will attempt to regenerate earlier than cars driven
more with higher load and speed. For regeneration to take place, a prolonged high
exhaust temperature must be obtained.

In the event of the car being driven in such a way that regeneration is not possible, i.e.,
frequent short journeys, a diagnostic trouble code will eventually be registered in addition
to the DPF light and “Check Engine” indicators displaying. A service regeneration can be
requested in the workshop using the diagnostic tool.

Before performing a forced DPF regeneration using the tool, check the following items:

 The fuel light is not on.


 No DPF-relevant faults are stored in system.
 The vehicle has the specified engine oil.
 The oil for diesel is not contaminated.

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IMPORTANT
Before diagnosing the problem vehicle and attempting to perform an emergency
regeneration, it is important to obtain a full diagnostic log and read out relevant measured
value blocks.

NOTE
1. The DPF will not regenerate if the engine management light is on, or there is a faulty
EGR valve.
2. The ECU must be re-adapted when replacing the DPF and when topping up the fuel
additive Eolys.
3. If the vehicle needs to be driven in order to perform a DPF service, a second person
is needed for the function. One person should drive the vehicle while the other person
observes the screen on the Tool. Do not attempt to drive and observe the scan tool
at the same time. This is dangerous and puts your life and the lives of other motors
and pedestrians at risk.

6.6 Immobilizer (IMMO) Service


An immobilizer is an anti-theft mechanism that prevents an automobile's engine from
starting unless the correct ignition key or other device is present. This device prevents
thieves from starting the car by a method known as hot wiring. Most new vehicles have
an immobilizer as standard equipment. An important advantage of this system is that it
doesn't require the car owner to activate it; it operates automatically. An immobilizer is
considered as providing much more effective anti-theft protection than an audible alarm
alone; many auto insurance companies offer lower rates for vehicles that are equipped
with an immobilizer.

As an anti-theft device, an immobilizer disables one of the systems needed to start a car's
engine, usually the fuel supply or the ignition. This is accomplished by radio frequency
identification between a transponder in the ignition key and a device called a radio
frequency reader in the steering column. When the key is placed in the ignition, the
transponder sends a signal with a unique identification code to the reader, which relays it
to a receiver in the vehicle computer control module. If the code is correct, the computer
allows the fuel supply and ignition systems to operate and start the car. If the code is
incorrect or absent, the computer disables the system, and the car will be unable to start
until the correct key is placed in the ignition.

The IMMO service can disable a lost vehicle key and program the replacement key fob.
One or more replacement key fobs can be programmed.

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6.7 Steering Angle Sensor (SAS) Service
SAS Calibration permanently stores the current steering wheel position as the straight-
ahead position in the SAS EEPROM. Therefore, the front wheels and the steering wheel
must be set exactly to the straight-ahead position before calibration. In addition, the VIN
is also read from the instrument cluster and stored permanently in the SAS EEPROM. On
successful completion of calibration, the SAS fault memory is automatically cleared.

Calibration must always be carried out after the following operations:

 Steering wheel replacement


 SAS replacement
 Any maintenance that involves opening the connector hub from the SAS to the
column
 Any maintenance or repair work on the steering linkage, steering gear or other related
mechanism
 Wheel alignment or wheel track adjustment
 Accident repairs where damage to the SAS or assembly, or any part of the steering
system may have occurred

NOTE
1. Autel accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer's recommendation for repair.
2. All software screens shown in this manual are examples, and actual test screens may
vary by test vehicle. Pay attention to the menu titles and onscreen instructions to
make correct option selections.
3. Before starting procedure, make sure the vehicle has an ESC button. Look for button
on dash.

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7 Data Manager
The Data Manager application allows you to store, print, and review the saved files,
manage the workshop information, customer information records and keep test vehicle
records.

Selecting the Data Manager application opens the file system menu. There are eight main
functions available.

Figure 7-1 Sample Data Manager Main Screen

The table below describes each of the functional buttons in the Data Manager application.

Table 7-1 Buttons in Data Manager

Name Button Description

Vehicle History Tap to view the diagnostic records.

Workshop
Tap to view or edit the workshop information.
Information

Customer Tap to create a new customer account file.

Image Tap to view the screenshots.

PDF Tap to view the diagnostic reports.

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Name Button Description

Review Data Tap to view the recorded data.

Uninstall Apps Tap to uninstall applications.

Tap to view communications with Autel support


service and ECU information of the test vehicle.
Data Logging
The saved data can be reported and sent to the
technical center via the Internet.

7.1 Vehicle History


This function stores records of test vehicle history, including vehicle information and the
retrieved DTCs from previous diagnostic sessions. Test information is summarized and
displays in an easy-to-read table listing. The Vehicle History also provides direct access
to the previously tested vehicle and allows you to directly restart a diagnostic session
without needing to perform auto or manual vehicle selection.

Figure 7-2 Sample Vehicle History Screen


1. Top Toolbar Buttons – navigation and application controls.
2. Main section – displays all the vehicle records.

 To activate a test session for the recorded vehicle


1. Tap Data Manager on the MaxiSys Job Menu.
2. Select Vehicle History to open the screen. Tap Diagnostics or Service to select
diagnostic test records or service test records.
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3. Tap Diagnostics icon at the bottom of the thumbnail of a vehicle record item.
4. The Diagnostics screen of the vehicle displays and a new diagnostic session is
activated, see Diagnostics for detailed instructions on vehicle diagnostic operations.
Or,
5. Select a vehicle thumbnail to select record. A History Test record sheet displays.
Review the recorded information of the test vehicle, and tap the Diagnostics
button on the upper right corner to continue diagnostics.

7.1.1 Historical Test Record


The Historical Test is a detailed data form of the tested vehicle, which includes general
vehicle information, service record, customer information, and the diagnostic trouble
codes retrieved from the previous test sessions. Technician Notes will also display if
present.

NOTE
The MaxiSys tablet must establish connection to the VCI to restart test sessions on the
previously tested vehicles.

Figure 7-3 Sample Historical Test Record Sheet

 To edit the Historical Test record


1. Tap Data Manager in the MaxiSys main screen.
2. Select Vehicle History.
3. Select the specific vehicle history record thumbnail from the main section. The
historical test record will display.
4. Tap the Edit button (a pen icon) to start editing.
5. Tap each item to input information or attach files or images.

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6. Tap Add a Customer to correlate the historical record sheet to an existing
customer account, or add a new account to be correlated with the test vehicle
record. See 7.3 Customer on page 89 for more information.
7. Tap Done to save the updated record, or tap Cancel to exit without saving.

NOTE
The vehicle VIN, license number and customer account are correlated by default. Vehicle
records will automatically be correlated using this vehicle and customer identification.

7.2 Workshop Information


Workshop Information allows you to input, edit, and save the detailed workshop
information, such as shop name, address, phone number and other remarks, which , when
printing vehicle diagnostic reports and other associated test file, will display as the header
of the printed documents.

Figure 7-4 Sample Workshop Information Sheet

 To edit the Workshop information sheet


1. Tap Data Manager in the MaxiSys Main Screen.
2. Select Workshop Information.
3. Tap on each field to input the corresponding information.
4. Tap Done to save the updated workshop information, or tap Cancel to exit without
saving.

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7.3 Customer
The Customer function allows you to create and edit customer accounts. It helps you to
save and organize all customer accounts correlated with the test vehicle history records.

 To create a customer account


1. Tap the Data Manager application in the MaxiSys main screen.
2. Select Customer.
3. Tap the Add a customer button. An empty information form displays, tap each
field to input the appropriate information.

NOTE
The items that must be filled are indicated as required fields.

4. For customers with more than one vehicle for service, tap Add New Vehicle
Information. To delete the added vehicle information, tap the button.
5. Tap OK in the upper right corner of the screen to save the customer information,
or tap Cancel to exit without saving.
 To edit a customer account
1. Tap Data Manager on the MaxiSys Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record displays.
4. Tap Edit on the top toolbar to start editing.
5. Tap on the input field to edit or amend information, and enter updated
information.
6. Tap Complete to save the updated information, or tap Cancel to exit without
saving.
 To delete a customer account
1. Tap Data Manager on the MaxiSys Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record displays.
4. Tap Edit on the top toolbar to start editing.
5. Tap Delete button on the top of the screen. A reminder message displays.
6. Tap OK to confirm the command, and the account is deleted. Tap Cancel to
cancel the request.

7.4 Image
The Image section is a PNG database containing all captured screenshots.

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Figure 7-5 Sample Image Database Screen
1. Toolbar Buttons – used to edit, print or delete the image files. See Table 7-2 Toolbar
Buttons in PNG Database on page 90 for detailed information.
2. Main Section – displays the stored images.
Table 7-2 Toolbar Buttons Description

Name Button Description

Back Return to the previous screen.

Search Tap to enter the search page.

Tap to display the editing toolbar to print, delete


Edit
or view image.

Tap to close the editing toolbar or cancels file


Cancel
search.

Quickly searches the image by entering the


Search
time of the screenshot.

Print Tap to print the selected image.

Delete Tap to delete the selected image.

Email Tap to send the selected image to an email.

 To edit/delete image(s)
1. Select Data Manager from the MaxiSys Job Menu.
2. Select Image to access the PNG database.
3. Tap Edit on the top right corner of the window. The editing screen displays.

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4. Select the image(s) you want to edit by tapping the check box at the bottom right
corner of the image.
5. Tap Delete icon to delete the selected images or delete all images. Tap Print icon
to print the selected image(s). Tap Email icon to send the selected image(s) to an
email.

7.5 PDF Files


The PDF section stores and displays all PDF files of saved data. After entering the PDF
database, select a PDF file to view the stored information.

This section uses the standard Adobe Reader application for file viewing and editing.
Please refer to the associated Adobe Reader manual for more detailed instructions.

7.6 Review Data


The Review Data function allows you to playback the recorded data frames of live data
streams.

On the Review Data main screen, select a record file to playback.

Figure 7-6 Sample Data Playback Screen

1. Main Section – displays the recorded data frames.


2. Navigation Toolbar – allows you to manipulate data playback.

Use the Navigation Toolbar buttons to playback the record data from frame to frame.

Tap Back to exit data playback.

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7.7 Uninstall Apps
This section allows you to manage the firmware application installed on the MaxiSys
Diagnostics System. Selecting this section opens a managing screen, on which you can
check all the available vehicle diagnostic applications.

Select the vehicle firmware you want to delete by tapping on the car brand icon, the
selected item will display a blue check mark at the upper right corner. Tap the Delete
button on the top bar to delete the firmware from the system database.

7.8 Data Logging


The Data Logging section allows you to launch the Support platform directly to view all
records of all feedback or not feedback (saved) data loggings on the diagnostic system.
For more information, please refer to Data Logging on Page 108.

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8 Settings
Access the Settings menu to adjust default setting and view information about the
MaxiSys system. The following options are available for the MaxiSys system settings:

 Unit
 Language
 Printing settings
 Notification center
 Auto update
 ADAS registration
 Vehicle list
 Country code
 System settings
 About

8.1 Operations
This section describes the operation procedures for the settings.

8.1.1 Unit
This option allows you to change the measurement unit for the diagnostic system.

 To change the unit setting


1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Unit option on the left column.
3. Select the appropriate measurement unit, Metric or English. A check mark displays
to the right of the selected unit.
4. Tap the Home button on the top left corner to return to the MaxiSys Job Menu. Or
select another setting option for the system setup.

8.1.2 Language
This option allows you to change the display language for the MaxiSys system.

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 To adjust the language setting
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Language option on the left column.
3. Select the appropriate language. A check mark displays to the right of the selected
language.
4. Tap the Home button on the top left corner to return to the MaxiSys Job Menu. Or
select another setting option for the system setup.

8.1.3 Printing Settings


Printing Setting
This option allows you to print from the tablet to a network printer via a computer.

 To setup the printer connection


1. Tap Settings on the MaxiSys Job Menu.
2. Tap Printing Settings on the left column.
3. Tap Print via Network to activate the printing function, which enables the
device to send files to the printer through the PC via Wi-Fi or Ethernet
connection.
4. Tap Home on the top left corner to return to the MaxiSys Job Menu. Or select
another setting option for the system setup.

Printing Operations
 To install the MaxiSys Printer driver program
1. Download Maxi PC Suite from www.autel.com > Support > Downloads > Autel
Update Tools, and install to your Windows-based PC.
2. Double-click on Setup.exe.
3. Select an installation language and the wizard will load.
4. Follow the instructions on the screen and click on Next to continue.
5. Click Install and the printer driver program will be installed on to the computer.
6. Click Finish to complete the installation.

NOTE
The MaxiSys printer runs automatically after the installation.

This section describes how to receive files from the MaxiSys tablet and perform printing
through the computer:

 To perform printing through the computer

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1. Make sure the tablet is connected to the computer network, via Wi-Fi or LAN,
before printing.
2. Run the MaxiSys Printer program on the computer.
3. Click Test Print to check whether the printer works properly.
4. Tap the Print button on the toolbar of the tablet. A test document will be sent to the
computer.
 If the Auto Print option in the MaxiSys Printer is selected, the MaxiSys printer will
automatically print the received document.
 If the Auto Print option in the MaxiSys Printer is not selected, click the Open PDF
File button to view files. Select the file(s) to be printed and click Print.

NOTE
Make sure the computer installed with the Printing Services program is connected to a printer.

8.1.4 Notification Center


This option allows you to turn the Notification Center function on or off. The Notification
Center function configures the MaxiSys tablet to receive regular online messages from
the server for system update notifications or other service information via the Internet. It
is highly recommended that the Notification setting be on at all times so as not to miss
news of updates or important service messages. Internet access is required for receiving
online messages.

 To enable the Notification Center function


1. Tap Settings on the MaxiSys Job Menu.
2. Tap Notification Center on the left column.
3. Tap ON/OFF to enable or disable the Notifications function. If the function is
enabled the button displays blue, or if disabled the button displays gray.
4. Tap Home on the top left corner to return to the MaxiSys Job Menu. Or select
another setting option for the system setup.

When the Notification Center function is turned on, and new messages are received by
the MaxiSys device, a notification message displays on the MaxiSys Job Menu. Press
on the message bar and drag it down to display a list of received messages. Slide the
list up or down to view additional messages if present.

Tap a specific message to launch the corresponding application. For example, if you tap
on an Update notification message, the Update application will be launched.

8.1.5 Auto Update


This option allows you to preset a time to update the software. There are three update
options: OS Update, MaxiSys Update and Vehicle Update.

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Tap ON/OFF to enable Auto Update. The button displays blue if Autel Update is enabled
and displays grey if the Auto Update is disabled. Set the time of the day for updating. If
a specific time is set, the selected software will be automatically updated at this specific
time.

8.1.6 ADAS Registration


 To active MaxiSys ADAS Calibration

1. Confirm that updates for the registered MaxiSys tablet are available.
2. Select Settings from the main screen.
3. Click on ADAS Registration.
4. Scan the QR code on the ADAS frame to bind, or manually input frame serial
number when QR code is not available.
5. Enter the verification code from the ADAS Calibration Card.
6. The system will reset and the main screen will display once registration has been
completed.

8.1.7 Vehicle List


This option allows you to sort the vehicles either by alphabetic order or by frequency of
use.

 To adjust the vehicle list setting

1. Tap the Settings application on the MaxiSys Job Menu.


2. Select Vehicle list on the left column.
3. Select the required sort type. A check mark will display to the right of the selected
language.
4. Tap the Home button in the top left corner to return to the MaxiSys Job Menu. Or
select another setting option for system setup.

8.1.8 Country Code


This function provides Wi-Fi channel options for different country regions to ensure
reliable and stable Wi-Fi communication. Please connect the tablet with VCI device before
making adjustment.

 To adjust the country code setting

1. Tap the Settings application on the MaxiSys Job Menu.


2. Tap the Country Code option on the left column.
3. Select the appropriate country region. A message displays to confirm your
selection.
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4. Tap the Home button on the top left corner to return to the MaxiSys Job Menu.
Or select another setting option for the system setup.
NOTE
If the tablet can NOT find the VCI device via Wi-Fi connection after setting the country
code, please use the USB or Bluetooth connection to retry.

8.1.9 System Settings


This function provides you with direct access to the Android system setting interface,
where you can adjust various system settings for the Android system platform, regarding
wireless and networks settings, various device settings such as sound and display, as
well as system security settings, and check related information about the Android system.
Refer to Android documentation for additional information.

8.1.10 About
The About function provides information of the MaxiSys diagnostic device, including the
product name, version, hardware, and serial number.

 To check the MaxiSys product information in About

1. Tap the Settings application on the MaxiSys Job Menu.


2. Select the About option on the left column. The product information screen
displays on the right.
3. Tap the Home button on the top left corner to return to the MaxiSys Job Menu, or
select another setting option for the system setup, after viewing.

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9 Update
The internal programming of the MaxiSys Diagnostic System, known as the firmware,
can be updated using the Update application. Firmware updates increase the MaxiSys
applications' capabilities, typically by adding new tests, new models, or enhanced
applications to the database.

The display device automatically searches for available updates for all of the MaxiSys
components when it is connected to the Internet. Any updates that are found can be
downloaded and installed on the device. This section describes installing an update to
the MaxiSys Diagnostic System firmware. A notification message displays if an update
is available when the Notifications function is enabled in the Settings application (See
Notification Center on page 95).

Figure 9-1 Sample Update Screen


1. Navigation and Controls
 Home Button – return to the MaxiSys Job Menu.
 Update All – available updates for all tablet systems.
 Show Recent – shows the recent updates.
 Search Bar – searches specific update item by inputting the file name, for example:
a specific vehicle manufacturer.
2. Status Bar
 Left Side – displays the MaxiSys device model information and serial number.
 Right Side – displays an update progress bar indicating the completion status.
3. Main Section
 Left Column – displays vehicle logos and update firmware version information.
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 Middle Column – displays a brief introduction about the new changes to the
firmware operation or capabilities. Tap button to display an information screen
to view more details, and tap the dim area around to close the window.
 Right Column – according to the operation status of each firmware item, the button
displays differently.
a) Tap Update to update the selected item.
b) Tap Pause to suspend the updating procedure.
c) Tap Continue to go on updating the suspended update.

 To update the firmware


1. Power up the tablet, and ensure that it is connected to a power source and has a
steady Internet connection.
2. Tap the Update application button from the MaxiSys Job Menu; or tap the update
notification message when received. The Update application screen displays.
3. Check all available updates:
 If you decide to update all the items, tap the Update All button.
 If you only want to update some individual items, tap the Update button on the right
column of the specific item. This option is highly recommended to ensure updates
are performed correctly, especially if unsure of the speed and stability of your shops
Internet connection.
4. Tap the Pause button to suspend the updating process. Tap Continue to resume
the update and the process will continue from the pause point.
5. When the updating process is completed, the firmware will be installed
automatically. The new version will replace the older version.

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10 VCI Manager
VCI Manager is for connecting the MaxiSys MS909 tablet with a VCI device through Wi-
Fi or Bluetooth. This application allows you to pair the tablet with the VCI device and to
check the communication status. You can either build the connection via the Bluetooth or
Wi-Fi, of which the latter is more stable and faster in speed for module operation.

Figure 10-1 Sample VCI Manager Screen

1. Connection Mode – three connection modes are available. The connection status
displays adjacent to each mode.
 Wi-Fi Connection – when connected to a wireless device, the connection state
displays as connected, otherwise it displays as Not Connected.
 BT Pairing – when paired to a wireless device, the connection state displays as
Connected; otherwise it displays as Not Connected.
 Update (for VCI software only) – updates VCI software via Internet through the
MaxiSys tablet using USB connection.
 Select a connection mode to manage and set up connection.

2. Settings – this section allows you to manage wireless pairing or set up network
connection.
 Wi-Fi Setting – searches and displays the type and partial serial number of all
devices available for Wi-Fi connection.
 BT Setting – searches and displays the type and partial serial number of devices
available for pairing. Tap a device to start pairing. The BT status icon displays the
received signal strength for the device.

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 Ethernet Setting – allows you to perform network configuration.

10.1 Wi-Fi Connection


Wi-Fi Connection is an advanced function for quick linkage with VCI. Since Wi-Fi
connection supports 5G, the MaxiSys MS909 tablet and VCI share a faster and more
stable connection when using this communication method. The tablet can be operated up
to 50 meters away from the VCI device when connected to the vehicle.

Figure 10-2 Sample Wi-Fi Connection Screen

 To connect the VCI device with the tablet via Wi-Fi connection
1. Power on the tablet.
2. Connect the 26-pin end of the data cable to the VCI's vehicle data connector.
3. Connect the 16-pin end of the data cable to the vehicle data link connector (DLC).
4. Tap VCI Manager on the MaxiSys Job Menu of the tablet.
5. Select Wi-Fi from the connection mode list.
6. Tap the Wi-Fi Toggle to turn it ON. Tap Refresh at the top right corner. The device
will start to search for available units.
7. Depending on the VCI type you use, the device name may display as Maxi suffixed
with a serial number. Select the appropriate device for connection.
8. When connection is established, the connection status displays as Connected.
9. The VCI button on the system Navigation bar at the bottom of the screen displays
a green Wi-Fi icon, indicating the tablet is connected to the VCI device.
10. To disconnect the device, tap the connected device listing again.
11. Tap Back on the top left to return to the MaxiSys Job Menu.

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NOTE
To ensure quick connection, please perform this operation in a steady network environment.

10.2 BT Pairing
BT Paring is the basic way for wireless connection. The VCI device needs to be either
connected to a vehicle or to an available power source, so that it is powered up during the
synchronization procedure. Make sure the tablet has a charged battery or is connected to
an AC/DC power supply.

Figure 10-3 Sample BT Pairing Screen

 To pair the VCI device with the tablet

1. Power on the tablet.

2. Connect the 26-pin end of the data cable to the VCI's vehicle data connector.

3. Connect the 16-pin end of the data cable to the vehicle data link connector (DLC).

4. Tap VCI Manager on the MaxiSys Job Menu of the tablet.

5. Select BT, short for Bluetooth, from the connection mode list.
6. Tap the Bluetooth toggle to turn it ON. Tap Scan at the top right corner. Now the
device starts searching for available pairing units.

7. Depending on the VCI type you use, the device name may display as Maxi
suffixed with a serial number. Select the required device for pairing.

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8. When paired successfully, the connection status displays as Connected.

9. Wait a few seconds, and the VCI button on the system Navigation bar at the
bottom of the screen displays a green check mark, indicating the tablet is connected
to the VCI device.
10. To disconnect the device, tap the connected device listing again.
11. Tap Back on the top left to return to the MaxiSys Job Menu.
NOTE
A VCI device can be paired to only one tablet at a time, and once it's been paired, the device
will not be discoverable by any other unit.

10.3 Update
The Update module provides the latest update for the MaxiSys MS909 tablet. Before
updating the VCI software, please make sure the tablet network is stable.

Figure 10-4 Sample VCI Update Screen

 To update the VCI software

1. Power on the tablet.


2. Connect the VCI device to the tablet via USB.
3. Tap VCI Manager on the MaxiSys Job Menu of the tablet.
4. Select Update from the connection mode list.
5. The current version and the latest version of the VCI software will display. Tap
Update Now to update the VCI software.

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11 ADAS
Advanced Driver Assistance Systems (ADAS) is an array of vehicle systems that aid the
driver either through passive alerts or by active control of the vehicle to drive safer and
with greater awareness and precision.

Cameras, sensors, ultrasound, radar and LIDAR are some of the systems used to
capture the driving environment data, including travelling or static vehicles position,
pedestrian location, road sign, driving lane and intersection detection, road (curves) and
driving conditions (poor visibility or evening driving), use that information to instruct the
vehicle to take its predetermined action. Cameras, sensors and sensing systems are
typically located in front and rear bumpers, windshield, front grill and side and rear view
mirrors.

Autel ADAS Calibration Tool provides comprehensive and precise ADAS calibration.
1. Covers many vehicle makes, including Benz, BMW, Audi, Volkswagen, Porsche,
Infiniti, Lexus, GM, Ford, Volvo, Toyota, Nissan, Honda, Hyundai, and Kia.
2. Supports the calibration of multiple driver assistant systems, including Adaptive.
Cruise Control (ACC), Night Vision System (NVS), Lane Departure Warning (LDW),
Blind Spot Detection (BSD), Around View Monitoring (AVM), Rear Collision
Warning (RCW) and Heads-up Displays (HUD).
3. Supplies graphic illustrations and step-by-step instructions.
4. Provides demos to guide the technician through the calibration.

Figure 11-1 Autel ADAS Introduction Screen

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12 Support
This application launches the Support platform which synchronizes Autel's online service
base station with the MaxiSys tablet. In order to synchronize the device to your online
account, you need to register the product through the Internet when you use it for the first
time. The Support application is connected to Autel's service channel and online
communities that provides the quickest way for problem solutions, allowing you to submit
complaints or send help requests to obtain direct service and support.

12.1 Product Registration


In order to get access to the Support platform and obtain update and other services from
Autel, you are required to register the MaxiSys Diagnostic Device the first time you use
it.

 To register the diagnostic device


1. Visit the website: http://pro.autel.com.
2. If you have an Autel account, Sign In with your account ID and password.
3. If you are a new member to Autel, click on the Create Autel ID button on the left
side to create an ID.
4. Enter the required information in the input fields, and click Get Verification Code
button to get the verification code for email validation.
5. The online system will automatically send a verification code to the registered email
address. Input the code in the Verification Code field and fill in the other input fields,
read through Autel's Terms and Conditions and click on Agree, and then click
Create Autel ID at the bottom. A product registration screen will display.
6. The device's serial number and password is located in the About section of the
Settings application on the tablet.
7. Select your product model, enter the product serial number and password on the
Product Registration screen, and tap Submit to complete the registration
procedure.

12.2 Support Screen Layout


The Support application interface is navigated by the Home Button on the top navigation
bar.

 Home Button – returns to the MaxiSys Job Menu.

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Figure 12-1 Sample Support Application Screen

The main section of the Support screen is divided into two sections. The narrow column
on the left is the main menu; selecting one subject from the main menu displays the
corresponding functional interface on the right.

12.3 My Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the online registered account, including User Info,
Device Info, Update Info and Service Info.

12.3.1 Personal Info


The User Info and Device Info are both included under the Personal Info section.

 User Info – displays detailed information of your registered online Autel account,
such as your Autel ID, Name, Address and other contact information.
 Device Info – displays the registered product information, including the Serial
Number, Registration Date, Expire Date, and Warranty Period.

12.3.2 Update Info


The Update Info section displays a detailed list of the product's software update history,
including the product serial number, software version or name, and the update time.

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12.3.3 Service Info
The Service Info section displays a detailed record list of the device's service history
information. Every time the device has been sent back to Autel for repair, the device's
serial number and the detailed repair information, such as the fault type, changed
components, or system reinstallation will be recorded and updated to the associated
online product account that will be synchronized to the Service Info section.

12.4 Complaint
The Complaint screen allows you to establish a new complaint case, as well as to view
historical complaint records.

12.4.1 Screen Layout

Figure 12-2 Sample Complaint Screen

Complaint List

The complaint list normally displays all the complaint records and their status by default.
The summary information for each complaint item includes the Subject Name, Ticket ID,
User's Account ID, Date, and the Case Status.

There are two kinds of case status:

 Open – indicates the complaint case has been started but not processed yet.

 Closed – indicates the complaint case has been processed, solved, and ended.

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 To establish a new complaint session
1. Register the product online.
2. Tap Support on the MaxiSys Job Menu. The device information is automatically
synchronized with the online account.
3. Tap Complaint on the Main Menu.
4. Tap New Complaint at the upper right corner. A selection menu with a category
of service channels displays.
5. Select your target service channel and click Next to continue. A standard
complaint form displays, on which you are allowed to enter detailed information,
such as personal information, vehicle information, and device information, you
can also attach image or PDF files with the form.
6. Enter in each input field the appropriate information. To settle the complaint
more efficiently, it is recommended to complete the form with as much as detail
as possible.
7. Select the required processing time on the last section according to the urgency
of the case.
8. Tap Submit to send the completed form to Autel's online service center. The
submitted complaints will be carefully read and handled by the service
personnel.

12.5 Data Logging


The Data Logging section keeps records of all Feedback (submitted), Not Feedback (but
saved) or History (up to the latest 20 test records) data loggings on the diagnostic system.
The support personnel will receive and process the submitted reports through the Support
platform. The solution will be sent back within 48 hours. You may continue to correspond
with Support until the issue is resolved.

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Figure 12-3 Sample Data Logging Screen

 To make a reply in a Data Logging session


1. Tap the Feedback tab to view the submitted data loggings.
2. Select the latest message from Autel support service.
3. Tap the input field at the bottom of the screen, and enter your reply. Or tap the
Audio button to record a voice message, or tap the camera button to take a
screenshot.
4. Tap Send to send your reply to Support.

12.6 Training
The Training section provides quick links to Autel's online video accounts. Select a video
channel by language to see all available Autel online tutorial videos on such topics as
product usage techniques and vehicle diagnostics practices.

12.7 FAQ Database


The FAQ section provides comprehensive references for all questions frequently asked
and answered about the use of Autel's online member account, shopping and payment
procedures.

 Account – displays questions and answers about the use of Autel's online user
account.
 Shopping & Payment – displays questions and answers about online product
purchase and payment methods or procedures.

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13 Remote Desktop
The Remote Desktop application launches the TeamViewer Quick Support program,
which is a simple, fast and secure remote control interface. You can use the application
to receive ad-hoc remote support from Autel's support center, colleagues, or friends, by
allowing them to control your MaxiSys tablet on their PC via the TeamViewer software.

13.1 Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID would be
the phone number under which all TeamViewer Clients can be reached separately.
Computers and mobile devices that run TeamViewer are identified by a globally unique
ID. The first time the Remote Desktop application is started, this ID is generated
automatically based on the hardware characteristics and will not change.

Make sure the tablet is connected to the Internet before launching the Remote Desktop
application, so that the tablet is able to receive remote support from the third party.

Figure 13-1 Remote Desktop Screen

 To receive remote support from a partner

1. Power on the tablet.


2. Tap the Remote Desktop application on the MaxiSys Job Menu. The TeamViewer
interface displays and the device ID is generated and shown.

3. Your partner must install the Remote Control software to his/her computer by
downloading the TeamViewer full version program online

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(http://www.teamviewer.com). Start the software on his/her computer at the same time,
in order to provide support and take control of the tablet remotely.

4. Provide your ID to the partner, and wait for him/her to send you a remote control
request.

5. A message displays to ask for your confirmation to allow remote control on your device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.

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14 Quick Link
The Quick Link application provides you with convenient access to Autel's official website
and many other well-known sites in automotive service, which offers you abundant
information and resources, such as technical help, knowledge bases, forums, training and
expert consultations.

Figure 14-1 Quick Link

 To open a quick link

1. Tap Quick Link on the MaxiSys Job Menu. The Quick Link application screen
displays.

2. Select a website thumbnail from the main section. The Chrome browser is
launched and the selected website is opened.

3. Now you can start exploring the website!

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15 MaxiViewer
MaxiViewer allows you to search for functions supported by our tools and the version
information. There are two ways of searching, either by searching the tool and the vehicle or
searching the functions.
 To search by vehicle
1. Tap the MaxiViewer application on the MaxiSys Job Menu. The MaxiViewer
application screen displays.
2. Tap the tool name on the top left to drop down the tool list, tap the one you want
to search.
3. Tap the vehicle brand, model, and year you want to search.

Figure 15-1 Sample MaxiViewer Screen 1

4. All the functions supported by the selected tool for the selected vehicle display
within three columns, function, sub function, and version.

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Figure 15-2 Sample MaxiViewer Screen 2

 To search by the functions


1. Tap the MaxiViewer application on the MaxiSys Job Menu. The MaxiViewer
application screen displays.
2. Tap the tool name on the top left to drop down the tool list, tap the one you want
to search.
3. Enter the function you want to search in the top right search box. The screen
will display all vehicles that support this function, along with information such as
the vehicles' year, system, capacity, type, function, sub-function, and version.

NOTE
Fuzzy search is supported, type in some part of the function-related keywords to find all the
available information.

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16 MaxiVideo
The MaxiVideo application configures the MaxiSys Diagnostic Device to operate as a
digital video scope by simply connecting the tablet to a MaxiVideo Camera. This function
allows you to examine difficult-to-reach areas normally hidden from sight, with the ability
to record digital still images and videos, which offers you an economical solution to
inspect machinery, facilities, and infrastructure in a safe and quick way.

WARNINGS & IMPORTANTS:

Follow these instructions to reduce the risk of injury from electric shock, entanglement
and other causes and prevent tool damage.

 Do not place the imager head into anything or anywhere that may contain a live electric
charge or moving parts, which increases the risk of electric shock or entanglement
injuries.
 Do not use the imager head cable to modify surroundings, clear pathways or clogged
areas.
 When inspection is completed, carefully withdraw the imager head from the inspected
area.
 The imager head cable is waterproof to a depth of 3m (10'), greater depths may cause
leakage into the imager head cable, electric shock or tool damage.
 The working temperature of the imager head is between 32 °F (0 °C) and 113 °F
(45 °C).

Check-Ups:

 FOR AUTOMOBILES: Ensure the automobile is not running during inspection to avoid
damage from hot metal and liquid under the hood. Do not get oil or gasoline on the
imager head.
 FOR PIPES: If you suspect that a metal pipe may carry electric charge, have a
qualified electrician to check the pipe before inspecting it.
 FOR WALLS: Before you inspect the inside of a wall with the imager head, turn off the
circuit breaker to the house.
 WORK AREA: Ensure the work area has sufficient light.

16.1 Additional Accessories


The MaxiVideo Camera and its fittings are the additional accessories. Both sizes (8.5 mm
and 5.5 mm) of the imager head are optional and available for purchase along with the
standard MaxiSys tool kit.

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16.1.1 MaxiVideo Camera

Figure 16-1 MaxiVideo Camera

1. Removable Imager Head Cable – connects to the tool when performing MaxiVideos
for image and video viewing.
2. Handgrip – ergonomically designed handle for comfortable grips and agile operation.
3. USB Cable – connects the MaxiVideo Camera to the MaxiSys tablet.

16.1.2 Imager Head Accessories

Figure 16-2 8.5mm Imager Head Accessories

1. Magnet – picks up small metal objects such as dropped rings or screws.


2. Hook – unclogs obstacles and picks up wires in the pipes or confined areas.
3. Mirror – helps to look around corners and see the unreachable areas.

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Figure 16-3 5.5mm Imager Head Accessories
1. Mirror – helps to look around corners and see the unreachable areas.
2. Magnet – picks up small metal objects, such as dropped rings or screws.

16.1.3 Accessory Assembly


16.1.3.1 For 8.5mm Imager Head
The three accessories, including the Magnet, Hook, and Mirror, can be attached to the
Imager Head in the same manner described below:

1. Hold the accessory and the imager head.

2. Slip the end of the accessory over the imager head and then fix the accessory.

16.1.3.2 For 5.5mm Imager Head


The two accessories, including the Magnet and Mirror, can be attached to the Imager
Head in the same manner described below:

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1. Hold the accessory and the imager head.

2. Screw the thread part of the accessory over the imager head to fix the accessory.

16.1.4 Technical Specifications


Table 16-1 Specifications

Item Description

Optimal Viewing 1" to 14" (2.54cm to 35.56cm) with 8.5mm-


Distance diameter imager head
3/8" to 12" (0.95cm to 30cm) with 5.5mm-
diameter imager head

Resolution JPG images (640x480)


AVI videos (320 x 240)

Operating Temperature Main Unit: 0°C to 55°C (ambient)


Cable: -10°C to 70°C

Storage Temperature -20°C to 75°C (ambient)

Waterproof Imager head and cable to 1m

Weight 0.3 kg for 8.5 mm diameter imager head


0.2 kg for 5.5 mm diameter imager head

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16.2 Operations
Before opening the MaxiVideo application, the imager head cable must be connected to
the tablet through the USB port. Install the correct imager head accessories according to
the specific needs.

NOTE
When in operation, the imager head cable can be manipulated so as to better access
confined or awkward spaces.

 To take images using the MaxiVideo application


1. Connect the imager head cable to the USB port on the top of the tablet.
2. If not already done, power up the tablet.
3. Tap the MaxiVideo application on the MaxiSys Job Menu. The MaxiVideo interface
displays, showing a camera operating screen. The imager head camera is used by
default.
4. Select the Camera icon at the lower right corner to take images.
5. Focus the image to be captured in the view finder by adjusting and properly locating
the imager head cable.
6. Tap the blue ring on the screen. The view finder now displays the captured picture
and auto-saves the taken photo.
7. Tap the thumbnail image on the top right corner of the screen to view the stored
image, slide the screen left and right to view the images.
8. Tap on the selected image and the edit toolbar instantly displays.
9. Tap the corresponding button to share or delete an image.
10. Tap the Back or Home button on the Navigation bar at the bottom of the screen to
exit the MaxiVideo application.

 To record a video using the MaxiVideo application


1. Connect the imager head cable to the USB port on the top side of the tablet.
2. If not already done, power up the tablet.
3. Tap the MaxiVideo application on the MaxiSys Job Menu. The MaxiVideo interface
displays, showing a camera operating screen. The Imager head camera is used by
default.
4. Select the Video icon at the lower right corner to record a video.
5. Properly locate the imager head cable to focus the inspection scene for recording.
6. Tap the red ring on the operating screen to start recording.
7. Tap the red circle again to stop recording. The recorded video is automatically
saved.
8. Tap the gallery icon at the bottom right corner to review all the recorded videos.

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9. Select the corresponding button on the upper right corner to search or delete a
video.

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17 Maintenance and Service
To ensure that the tablet and the combined VCI unit perform at their optimum level, we
advise that the product maintenance instructions in this section are strictly followed.

17.1 Maintenance Instructions


The following includes how to maintain your devices, together with precautions to take.

 Use a soft cloth dampened with alcohol or mild glass cleaner to clean the tablet
touchscreen at the end of each work day.
 Do not use any abrasive cleansers, detergent, or automotive chemicals on the tablet.
 Keep the devices in dry conditions and within specified operating temperatures.
 Dry your hands before using the tablet. The touchscreen of the tablet may not work
when it is moist, or when you tap the touchscreen with wet hands.
 Do not store the devices in humid, dusty or dirty areas.
 Check the housing, wiring, and connectors for dirt and damage before and after each
use.
 Do not attempt to disassemble your tablet or the VCI unit.
 Do not drop or cause severe impact to the devices.
 Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger or accessories will void the limited
product warranty.
 Ensure that the battery charger does not contact conductive objects.
 Do not use the tablet beside microwave ovens, cordless phones and certain medical
or scientific instruments to prevent signal interference.

17.2 Troubleshooting Checklist


A. When the tablet does not work properly:
 Make sure the tablet has been registered online.
 Make sure the system software and diagnostic application are properly updated.
 Make sure the tablet is connected to the Internet.
 Check all cables, connections, and indicators to see if the signal is being received.

B. When battery life is shorter than usual:


 This may happen when you are in an area with low signal strength. Turn off your
device if it is not in use.

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C. When you cannot turn on the tablet:
 Make sure the tablet is connected to a power source or the battery is charged.

D. When you are unable to charge the tablet:


 Your charger maybe out of order. Contact your nearest dealer.
 You may be attempting to use the device in an overly hot/cold temperature. Charge
the device in a temperate area.
 Your device may not be connected to the charger properly. Check the connector.

NOTE
If the problems persist, please contact Autel's technical support personnel or your local
selling agent.

17.3 About Battery Usage


Your tablet is powered by a built-in lithium-ion polymer battery, which enables you to
recharge your battery when there is electricity left.

DANGER
The built-in lithium-ion polymer battery is factory-replaceable only; incorrect replacement or
tampering with the battery pack may cause an explosion.

 Do not use a damaged battery charger.


 Do not disassemble, open, crush, bend, deform, puncture, or shred the battery.
 Do not modify, remanufacture or attempt to insert foreign objects into the battery, or
expose the battery to fire, explosion, or other hazards.
 Only use the specified charger and USB cables. Use of non-Autel-authorized charger
or USB cables may lead to device malfunction or failure.
 Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazards.
 Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and
you suspect damage, take the tablet to a service center for inspection.
 Try to keep closer to your wireless router to reduce battery usage.
 The time needed to recharge the battery varies depending on the remaining battery
capacity.
 Battery life inevitably shortens over time.
 Unplug the charger once the tablet is fully charged since overcharging may shorten
battery life.
 Keep the battery in temperate environments. Do not place it inside a car when it is too
hot or too cold, which may reduce the capacity and life of the battery.

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17.4 Service Procedures
This section provides information on technical support, repair service, and application for
replacement or optional parts.

17.4.1 Technical Support


If you have any question or problem on product operations, please contact us.

AUTEL NORTH AMERICA

 Phone:1-855-AUTEL-US (855-288-3587) Monday-Friday 9am-6pm EST


 Website: www.autel.com
 Email: [email protected]; [email protected]
 Address: 175 Central Avenue, Suite 200, Farmingdale, New York, USA 11735

AUTEL EUROPE

 Phone: 0049 (0) 6103-2000520


 Website: www.autel.eu
 Email: [email protected]; [email protected]
 Address: Robert-Bosch-Strasse 25, 63225, Langen, Germany

AUTEL CHINA HQ

 Phone: 0086-755-2267-2493
 Website: [email protected]; www.autel.com
 Email: [email protected]
 Address: 7-8th, 10th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan,
Shenzhen, 518055, China
AUTEL LATIN AMERICA
 Website: www.autel.com
 Email: [email protected]; [email protected]
 Address: Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco,
Mexico
AUTEL APAC
 Phone: +045 5948465
 Email: [email protected]; [email protected]
 Address: 719, Nissou Building, 3-7-18, Shinyokohama, Kouhoku, Yokohama,
Kanagawa, Japan 222-0033
 Website: www.autel.com/jp/
AUTEL IMEA DMCC
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 Website: www.autel.com
 Phone: +971 585 002709
 Email: [email protected]; [email protected]
 Address: Office 1006-1010, Cluster C, Fortune Tower, Jumeirah Lakes Tower (JLT),
Dubai, U.A.E

For technical assistance in other markets, please contact your local selling agent.

17.4.2 Repair Service


If it is necessary to send back your device for repair, please download and fill out the
repair service form from www.autel.com. The following information must be included:

 Contact name
 Return address
 Telephone number
 Product name
 Complete description of the problem
 Proof-of-purchase for warranty repairs
 Preferred method of payment for non-warranty repairs

NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with approved
credit terms.

Send the device to your local agent, or to the address below:

7-8th, 10th Floor, Building B1, Zhiyuan,

Xueyuan Road, Xili, Nanshan,

Shenzhen, 518055, China

17.4.3 Other Services


You can purchase the accessories directly from authorized tool suppliers of Autel, or your
local distributor or agent.

Your purchase order should include the following information:

 Contact information
 Product or part name
 Item description
 Purchase quantity

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18 Compliance Information
FCC Compliance FCC ID: WQ8MAXISYSMS909

This equipment has been tested and verified to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.


 Increase the separation between the equipment and receiver.
 Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:

(1) This device may not cause harmful interference, and


(2) This device must accept any interference received, including interference that may
cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

SAR:

The radiated output power of this device is below the FCC radio frequency exposure limits.
Nevertheless, the device should be used in such a manner that the potential for human
contact is minimized during normal operation.

The exposure standard for wireless devices employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/Kg. Tests for
SAR are conducted using standard operating positions accepted by the FCC with the
device transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level
of the device while operating can be well below the maximum value. This is because the
device is designed to operate at multiple power levels to use only the power required to
reach the network. To avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to antenna should be minimized.

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19 Warranty
19.1 12-Month Limited Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail
purchaser of this MaxiSys Diagnostic Device that should this product or any part thereof
during normal usage and under normal conditions be proven defective in material or
workmanship that results in product failure within twelve (12) months period from the date
of purchase, such defect(s) will be repaired, or replaced (with new or rebuilt parts) with
Proof of Purchase, at the Company's option, without charge for parts or labor directly
related to the defect(s).

The Company shall not be liable for any incidental or consequential damages arising from
the use, misuse, or mounting of the device. Some states do not allow limitation on how
long an implied warranty lasts, so the above limitations may not apply to you.

This warranty does not apply to:


a) Products subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
b) Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
c) Damage from exposure to excessive temperatures or extreme environmental
conditions;
d) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;
e) Defects in appearance, cosmetic, decorative or structural items such as framing and
non-operative parts.
f) Products damaged from external causes such as fire, dirt, sand, battery leakage,
blown fuse, theft or improper usage of any electrical source.

IMPORTANT
All contents of the product may be deleted during the process of repair. You should create
a back-up copy of any contents of your product before delivering the product for warranty
service.

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