User Manual MK808TS 1 PDF
User Manual MK808TS 1 PDF
User Manual MK808TS 1 PDF
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or
transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise without the prior written permission of
Autel.
For technical assistance in all other markets, please contact your local
selling agent.
i
Safety Information
For your own safety and the safety of others, and to prevent damage to the
device and vehicles upon which it is used, it is important that the safety
instructions presented throughout this manual be read and understood by all
persons operating or coming into contact with the device.
There are various procedures, techniques, tools, and parts for servicing
vehicles, as well as in the skill of the person doing the work. Because of the
vast number of test applications and variations in the products that can be
tested with this equipment, we cannot possibly anticipate or provide advice
or safety messages to cover every circumstance. It is the automotive
technician’s responsibility to be knowledgeable of the system being tested. It
is crucial to use proper service methods and test procedures. It is essential
to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being
used, or the vehicle being tested.
Before using the device, always refer to and follow the safety messages and
applicable test procedures provided by the manufacturer of the vehicle or
equipment being tested. Use the device only as described in this manual.
Read, understand, and follow all safety messages and instructions in this
manual.
Safety Messages
Safety messages are provided to help prevent personal injury and
equipment damage. All safety messages are introduced by a signal word
indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result
in death or serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result
in death or serious injury to the operator or to bystanders.
ii
Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot
know, evaluate or advise you as to all of the possible hazards. You must be
certain that any condition or service procedure encountered does not
jeopardize your personal safety.
DANGER
When an engine is operating, keep the service area WELL VENTILATED or
attach a building exhaust removal system to the engine exhaust system.
Engines produce carbon monoxide, an odorless, poisonous gas that causes
slower reaction time and can lead to serious personal injury or loss of life.
SAFETY WARNINGS
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Refer to the service manual for the vehicle being serviced and adhere to
all diagnostic procedures and precautions. Failure to do so may result in
personal injury or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make
sure the vehicle battery is fully charged and the connection to the
vehicle DLC is clean and secure.
Do not place the test equipment on the distributor of the vehicle. Strong
electro-magnetic interference can damage the equipment.
iv
CONTENTS
1 USING THIS MANUAL........................................................................................... 1
CONVENTIONS............................................................................................................1
2 GENERAL INTRODUCTION................................................................................. 3
MAXICOM MK808TS DISPLAY TABLET.................................................................. 4
VCI – VEHICLE COMMUNICATION INTERFACE..........................................................7
OTHER ACCESSORIES............................................................................................. 10
3 GETTING STARTED............................................................................................ 11
POWERING UP......................................................................................................... 11
POWERING DOWN....................................................................................................15
4 DIAGNOSTICS...................................................................................................... 17
ESTABLISHING VEHICLE COMMUNICATION............................................................. 17
GETTING STARTED.................................................................................................. 19
VEHICLE IDENTIFICATION.........................................................................................21
NAVIGATION............................................................................................................. 25
DIAGNOSIS............................................................................................................... 29
GENERIC OBD II OPERATIONS...............................................................................41
EXITING DIAGNOSTICS.............................................................................................45
5 SERVICE................................................................................................................ 47
OIL RESET SERVICE................................................................................................47
ELECTRONIC PARKING BRAKE (EPB) SERVICE.................................................... 50
BATTERY MANAGEMENT SYSTEM (BMS) SERVICE...............................................53
STEERING ANGLE SENSOR (SAS) SERVICE..........................................................59
DIESEL PARTICLE FILTER (DPF) SERVICE............................................................ 62
IMMOBILIZER (IMMO) SERVICE.............................................................................. 70
6 TPMS.......................................................................................................................72
GETTING STARTED.................................................................................................. 72
VEHICLE SELECTION................................................................................................73
TPMS CHECK..........................................................................................................77
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TPMS DIAGNOSIS................................................................................................... 79
SENSOR PROGRAMMING......................................................................................... 83
TPMS RELEARN......................................................................................................89
TPMS BY OEM PART NO...................................................................................... 93
7 DATA MANAGER..................................................................................................98
OPERATIONS............................................................................................................ 98
8 SETTINGS........................................................................................................... 103
UNIT....................................................................................................................... 103
LANGUAGE............................................................................................................. 104
PRINTING SETTING................................................................................................ 105
NOTIFICATION CENTER......................................................................................... 107
AUTO UPDATE....................................................................................................... 108
SYSTEM SETTINGS................................................................................................ 109
ABOUT....................................................................................................................110
9 UPDATE............................................................................................................... 112
TABLET UPDATE.................................................................................................... 112
MAXIVCI MINI UPDATE......................................................................................... 115
10 VCI MANAGER................................................................................................... 116
BT PAIRING............................................................................................................117
UPDATE..................................................................................................................117
PROGRAMMER UPDATE.........................................................................................118
11 SHOP MANAGER...............................................................................................119
VEHICLE HISTORY................................................................................................. 120
WORKSHOP INFORMATION....................................................................................122
CUSTOMER MANAGER...........................................................................................123
12 ACADEMY............................................................................................................127
13 REMOTE DESK.................................................................................................. 128
14 MAXIFIX............................................................................................................... 130
NAVIGATION........................................................................................................... 130
OPERATIONS..........................................................................................................133
15 SUPPORT............................................................................................................ 140
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PRODUCT REGISTRATION..................................................................................... 140
SUPPORT SCREEN LAYOUT.................................................................................. 141
MY ACCOUNT........................................................................................................ 141
USER COMPLAINT..................................................................................................142
DATA LOGGING......................................................................................................145
COMMUNITIES........................................................................................................ 146
TRAINING CHANNELS.............................................................................................148
FAQ DATABASE.................................................................................................... 148
16 QUICK LINK.........................................................................................................149
17 FUNCTION VIEWER..........................................................................................150
18 MAINTENANCE AND SERVICE...................................................................... 152
MAINTENANCE INSTRUCTIONS.............................................................................. 152
TROUBLESHOOTING CHECKLIST........................................................................... 153
ABOUT BATTERY USAGE.......................................................................................153
SERVICE PROCEDURES.........................................................................................154
19 COMPLIANCE INFORMATION........................................................................157
20 WARRANTY.........................................................................................................160
LIMITED ONE YEAR WARRANTY........................................................................... 160
vii
1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional
equipment that are not included in your system. Contact your sales
representative for availability of other modules and optional tools or
accessories.
Conventions
The following conventions are used.
Bold Text
Bold text is used to highlight selectable items such as buttons and menu
options.
Example:
Tap OK.
Example:
NOTE
New batteries reach full capacity after approximately 3 to 5 charging and
discharging cycles.
1
Important
IMPORTANT indicates a situation which, if not avoided, may result in
damage to the test equipment or vehicle.
Example:
IMPORTANT
Keep the cable away from heat, oil, sharp edges and moving parts. Replace
damaged cables immediately.
Hyperlink
Hyperlinks, or links, that take you to other related articles, procedures, and
illustrations are available in electronic documents. Blue italic text indicates a
selectable hyperlink and blue underlined text indicates a website link or an
email address link.
Illustrations
Illustrations used in this manual are samples, the actual testing screen may
vary for each vehicle being tested. Observe the menu titles and on-screen
instructions to make correct option selection.
2
2 General Introduction
Together with the ability to quickly read and clear DTCs for all available
modules of the majority of the makes and models on the market, MaxiCOM
MK808TS provides superior special functions, including Oil Reset, EPB
(Electronic Parking Brake), SAS (Steering Angle Sensor), BMS (Battery
Management System) and DPF (Diesel Particulate Filter). In addition to
OBD II diagnostics and special functions, MK808TS can perform
comprehensive TPMS services with ease.
MK808TS Display Tablet – the central processor and monitor for the
system.
MaxiVCI Mini (Vehicle Communication Interface) – the device for
accessing vehicle data.
This manual describes the construction and operation of both devices and
how they work together to deliver diagnostic solutions.
3
MaxiCOM MK808TS Display Tablet
Functional Description
The power LED displays green, yellow or green depending on power level
and operating state.
A. Green
Illuminates green when the Display Tablet is charging and the
battery level is above 90%.
Illuminates green when the Display Tablet is powered on and the
battery level is above 15%.
B. Yellow
Illuminates yellow when the Display Tablet is charging and the
battery level is below 90%.
C. Red
4
Illuminates red when the Display Tablet is powered on and the
battery level is below 15%.
5
Power Sources
The tablet can receive power from any of the following sources:
Technical Specifications
Table 2- 1 Specifications
Item Description
Memory 32GB
6
Item Description
Input: N/A
Audio input/output
Output: buzzer
3.7 V/5000 mAh lithium-polymer battery
Power and Battery
Charges via 5 VDC power supply
7
Functional Description
8
LED Color Description
Technical Specifications
Table 2- 4 Specifications
Item Description
BT V.2.1 + EDR
Communications
USB 2.0
Power Sources
The MaxiVCI Mini operates on 12-volt vehicle power, which is received
through the vehicle’s DLC. The unit powers on whenever it is connected to
the vehicle’s DLC.
9
Other Accessories
MaxiVCI Mini
Connects to the vehicle’s DLC and provides wireless
connection between the tablet and the vehicle.
User Manual
Tool operations instructions.
10
3 Getting Started
Ensure the tablet is sufficient charged or is connected to the external power
supply (see Power Sources on page 6).
NOTE
The images and illustrations depicted in this manual may differ slightly from
the actual ones.
Powering Up
Long press the Lock/Power button on the top right side of the tablet to
power on the unit. The power LED light will illuminate green. The system
boots up and displays the lock screen. Slide the Lock icon to the left to enter
the MaxiCOM Job Menu or slide to the right to unlock.
11
NOTE
The tablet screen is locked by default when first powered on. It is
recommended to lock the screen to protect the information in the system
and reduce the power consumption.
Application Buttons
Descriptions of the tool applications are displayed in the table below.
Table 3- 1 Applications
12
Button Name Description
13
Button Name Description
Indicates which screen you are on. Swipe the
Locator screen left or right to view the previous or next
screen.
Back Returns to the previous screen.
Android
Returns to Android System’s Home screen.
Home
TPMS
Shortcut Returns to the TPMS screen.
Diagnostics
Returns to the Diagnostics screen.
Shortcut
Service
Returns to the Service screen.
Shortcut
14
By up sliding the bottom right corner, a Shortcuts Panel will be displayed, on
which you are allowed to set various system settings of the tablet.
Operations of each button on the panel are described in the table below:
NOTE
The shortcuts buttons will be highlighted when enabled, and dimmed when
disabled.
Powering Down
All vehicle communications must be terminated before shutting down the
tablet. A warning message displays if you attempt to shut down the tablet
while it is communicating with the vehicle. Forcing a shut-down while
communicating may lead to ECM problems on some vehicles. Please exit
the Diagnostics application before powering down.
15
Reboot System
In case of system crash, long press the Lock/Power button and tap Reboot
option to reboot the system.
16
4 Diagnostics
The Diagnostics application can retrieve ECU information, read & erase
DTCs, and view live data. The Diagnostics application can access the
electronic control unit (ECU) for various vehicle control systems, including
engine, transmission, antilock brake system (ABS), airbag system (SRS).
1. Connect the MaxiVCI Mini to the vehicle’s DLC for both communication
and power supply.
2. Connect the MaxiVCI Mini to the tablet via BT pairing.
3. A green check will display atop the VCI navigation button at the bottom
bar on the screen. If communication has been established, the
MK808TS is ready to start vehicle diagnosis.
Vehicle Connection
The tablet communicates with the vehicle via the BT connection provided by
the MaxiVCI Mini.
To connect the MaxiVCI Mini to the test vehicle, simply insert the Vehicle
Data Connector on the MaxiVCI Mini into the vehicle’s DLC which is
generally located under the vehicle dash and the MaxiVCI Mini will be
automatically powered on.
NOTE
The vehicle’s DLC is not always located under the dash; refer to the
vehicle’s user manual for DLC location.
17
VCI Connection
The MaxiVCI Mini Power LED will light solid green when properly connected
to the vehicle and ready to establish communication with the tablet.
BT Connection
BT pairing is recommended as the first choice for the communication
between the tablet and the MaxiVCI Mini. The working range for BT
communication is about 33 feet (about 10 m), enabling remote vehicle
diagnostics.
More than one MaxiVCI Mini to connect to the test vehicles, you can
perform vehicle diagnosis on various vehicles conveniently by pairing the
tablet separately to each of the MaxiVCI Mini devices connected to the
different test vehicles via wireless BT. Without the need to repeat the
plugging and unplugging procedure which is unavoidable through traditional
wired connection, BT connection saves you more time and provides higher
efficiency.
NOTE
The USB communication method will take priority over BT communication if
both are enabled.
No Communication Message
A. If the tablet is not connected to the MaxiVCI Mini correctly, an “Error”
message may display. This indicates that the tablet cannot access the
vehicle control module. In this case, please do the following check-ups:
Check if the MaxiVCI Mini is powered up.
18
Check if the MaxiVCI Mini is properly positioned.
Check if the Connection LED on the MaxiVCI Mini is illuminated for
BT or USB.
In case of BT connection, check if the network is configured
correctly, or if the right MaxiVCI Mini has been paired up with the
tablet.
If during the diagnosis process, the communication is
suddenly interrupted due to the loss of signal, check if there is
any object that causes signal interruption.
Try standing closer to the MaxiVCI Mini to obtain more stable
signals and faster communication speed.
In case of USB connection, check the cable connection between
the tablet and the MaxiVCI Mini.
Check if the Power LED on the MaxiVCI Mini is flashing red and if
so, it indicates there is a hardware problem with the MaxiVCI Mini,
in this case, contact technical support for help.
B. If the MaxiVCI Mini is unable to establish a communication link, a
prompt message displays with check instructions. The following
conditions are the possible causes:
The MaxiVCI Mini is unable to establish a communication link with
the vehicle.
The system selected for testing is not equipped on the vehicle.
There is a loose connection.
There is a blown vehicle fuse.
There is a wiring fault of the vehicle or the adapter.
There is a circuit fault in the adapter.
Incorrect vehicle identification was entered.
Getting Started
Ensure a communication link is established between the test vehicle and
the tablet via the MaxiVCI Mini.
19
Vehicle Menu Layout
When the tablet device is properly connected to the vehicle, the platform is
ready to start vehicle diagnosis. Tap on the Diagnostics application button
on the MaxiCOM MK808TS Job Menu to access the Vehicle Menu.
20
North
Displays the USA vehicle menu.
American
Vehicle Identification
The MaxiCOM diagnostic system supports four methods for Vehicle
Identification.
21
2. Tap the VIN Scan button on the top toolbar to open the dropdown
list.
22
Figure 4- 4 Sample Vehicle Profile Screen
5. The tool establishes communication with the vehicle and reads the
control unit information. Choose Auto Scan to scan all the test
vehicles’ available systems or tap Control Unit to access a
specific system to diagnose.
23
1. Tap the Diagnostics application button from the MaxiCOM Job
Menu. The Vehicle Menu displays.
2. Tap the VIN Scan button on the top toolbar to open the dropdown
list.
3. Select Manual Input.
4. Tap the input box and enter the correct VIN.
Automatic Selection
The Auto VIN Scan can be selected after selecting the test vehicle
manufacturer.
24
Figure 4- 7 Sample Selection Screen
To perform Automatic Selection
1. Tap the Diagnostics application button from the MaxiCOM Job
Menu. The Vehicle Menu displays.
2. Tap the manufacturer button of the test vehicle.
3. Tap Automatic Selection and the VIN information will be acquired
automatically. Follow the on-screen instruction to display the
diagnostic screen.
Manual Selection
When the vehicle’s VIN is not automatically retrievable through the vehicle's
ECU, or the specific VIN is unknown, the vehicle can be manually selected.
This mode of vehicle selection is menu driven, repeat the first two steps
from the automatic selection operation and tap Manual Selection. Through
a series of on-screen prompts and selections, the test vehicle is chosen. If
needed, press the Back button at the bottom right corner of the screen to
return to previous screen.
Navigation
Navigating the Diagnostics interface and selecting test are discussed in this
section.
25
Diagnostics Screen Layout
1. Diagnostics Toolbar
2. Status Information Bar
3. Main Section
4. Functional Buttons
Diagnostics Toolbar
The Diagnostics Toolbar contains a number of buttons such as print and
save. The table below provides a brief description of the operations of the
Diagnostics Toolbar buttons.
26
Button Name Description
27
Status Information Bar
The Status Information Bar at the top of the Main Section displays the
following items:
Main Section
The Main Section of the screen varies according to the stage of operations.
The Main Section can display vehicle identification selections, the main
menu, test data, messages, instructions and other diagnostic information.
Functional Buttons
The displayed Functional Buttons vary depending on the stage of
operations. Functional Buttons can be used to navigate menus, to save or
clear diagnostic data, to exit scanning and to perform a number of other
control functions. The use of these buttons will be discussed in detail in the
following sections of the corresponding test operations.
Screen Messages
Screen messages appear when additional input is needed before
proceeding. There are mainly three main types of on-screen messages:
Confirmation, Warning, and Error.
Confirmation Messages
This type of messages usually displays as an “Information” screen, to inform
the user that a selected action cannot be reversed or when an action has
been initiated and confirmation is needed to continue.
Warning Messages
This type of messages displays a warning that a selected action may result
in an irreversible change or loss of data. An example of this type of
message is the “Erase Codes” message.
28
Error Messages
Error messages display when a system or procedural error has occurred.
Examples of possible errors include a disconnection or communication
interruption.
Making Selections
The Diagnostics application is a menu driven program that presents a series
of choices. As a selection is made, the next menu in the series displays.
Each selection narrows the focus and leads to the desired test. Tap the
screen to make menu selections.
Diagnosis
The Diagnostics application enables a data link to the electronic control
system of the test vehicle for vehicle diagnosis. The application performs
functional tests, retrieves vehicle diagnostic information such as trouble and
event codes and live data from various vehicle control systems such as
engine, transmission, ABS.
There are two options available when accessing the Diagnosis section:
1. Auto Scan – starts auto scanning for all the available systems on the
vehicle.
2. Control Units – displays a selection menu of all available control units of
the test vehicle.
After a section is made and the tablet establishes communication with the
vehicle, the corresponding function menu or selection menu displays.
Auto Scan
The Auto Scan function performs a comprehensive scanning over all the
ECUs in the vehicle’s ECU to locate systems faults and retrieve DTCs. An
example of Auto Scan interface is pictured as below:
29
Figure 4- 9 Sample Auto Scan Operation Screen
1. Navigation Bar
2. Main Section
3. Functional Buttons
Navigation Bar
List Tab – displays the scanned data in list format.
Progress Bar – indicates the test progress.
Main Section
Column 1 – displays the sequence numbers.
Column 2 – displays the scanned systems.
Column 3 – displays the diagnostic indicators describing test results:
These indicators are defined as follows:
-!-: Indicates that the scanned system may not support the code
reading function, or there is a communication error between the
tablet and the control system.
-?-: Indicates that the vehicle control system has been detected, but
the tablet cannot accurately locate it.
Fault(s) | #: Fault(s) indicates there is/are detected fault code(s)
present; “#” indicates the number of the detected faults.
Pass | No Fault: Indicates the system has passed the scanning
process and no fault has been detected.
30
Column 4 – to perform further diagnosis or testing on a specific system item,
tap the >
○ button to the right of that item. A Function Menu screen will
display.
Functional Buttons
A brief description of the Auto Scan’s Functional Buttons’ operations are
displayed in the table below.
Table 4- 3 Functional Buttons
Name Description
Report Displays the diagnostic data in the report form.
Control Units
Manually locate a required control system for testing through a series of
choices. Follow the menu driven procedures and make proper selections;
the application guides the user to the proper diagnostic function menu
based on selections.
31
Figure 4- 10 Sample Function Menu
The Function Menu options vary slightly for different vehicles. The function
menu may include:
ECU Information – provides the retrieved ECU information in detail. An
information screen opens upon selection.
Read Codes – displays detailed information of DTC records retrieved
from the test vehicle’s ECU.
Erase Codes – erases DTC records and other data from the test
vehicle’s ECU.
Live Data – retrieves and displays live data and parameters from the
test vehicle’s ECU.
NOTE
Toolbar functions such as saving and printing of test results can be
performed throughout diagnostic testing. Data logging and access to help
information are also available.
To perform a diagnostic function
1. Establish communication with the test vehicle.
2. Identify the test vehicle by selecting from the menu options.
3. Select the Diagnosis section.
4. Locate the required system for testing by Auto Scan or through
menu driven selections in Control Units.
5. Select the desired diagnostic function from the Function Menu.
32
ECU Information
This function retrieves and displays the specific information for the tested
control unit, including unit type, version numbers and other specifications.
Read Codes
This function retrieves and displays the DTCs from the vehicle’s control
system. The Read Codes screen varies for each vehicle being tested. On
some vehicles, freeze frame data can also be retrieved for viewing. The
sample Read Codes screen displays as below:
33
Figure 4- 12 Sample Read Codes Screen
1. Diagnostics Toolbar Buttons – see Table 4- 2 Diagnostics Toolbar
Buttons on page 26 for detailed descriptions of the operations for each
button.
2. Main Section
Code Column – displays the retrieved codes from the vehicle.
Status Column – indicates the status of the retrieved codes.
Description Column – detailed descriptions for the retrieved codes.
Snowflake Icon – only displays when freeze frame data is available
for viewing; selecting this icon will display a data screen, which
looks behaves similar to the Read Codes screen.
3. Functional Button
Help – tap to view fault code information, including fault description,
condition for fault identification and driver information.
Freeze Frame – tap to view the freeze frame.
Search – tap to search for related fault code information on
Google.
ESC – tap to return to the previous screen or exit the function.
Erase Codes
After reading the retrieved codes and making appropriate vehicle repairs,
use this function to erase vehicle codes.
34
To erase codes
1. Tap Erase Codes from the Function Menu.
2. A warning message displays to advise of data loss if this function is
completed.
a) Tap Yes to continue. A confirming screen displays when the
operation is successfully done.
b) Tap No to exit.
3. Tap ESC on the confirming screen to exit Erase Codes.
4. Perform the Read Codes function again to check if codes have
been erased successfully.
Live Data
When this function is selected, the screen displays the data list for the
selected module. The items available for any control module vary by vehicle.
The parameters display in the order that they are transmitted by the ECM,
so expect variation between vehicles.
Gesture scrolling allows for quick movement through data list. Using one or
two fingers, simply swipe the screen up or down to locate the data you want.
The figure below shows a typical Live Data screen:
35
the operations for each button.
2. Main Section
Name Column – displays the parameter names.
a) Check Box – tap the check box on the left side of the
parameter name to make item selection. Tap the check box
again to deselect the item.
b) Drop-down Button – tap the drop-down button on the right side
of the parameter name to open a sub menu, providing data
display mode options.
Value Column – displays the values of the parameter items.
Unit Column – displays the unit for the parameters.
To change the unit mode, tap the Setting button on the top
toolbar and select a required mode. See Unit on page 103 for
more information.
Display Mode
There are four types of display modes available for data viewing. Select
the proper mode for the diagnostic purpose.
Tap the drop-down button on the right side of the parameter name to
open a sub menu. There are four buttons to configure the data display
mode, and one Help button on the right for access to additional
information.
Each parameter item displays the selected mode independently.
1) Analog Gauge Mode – displays the parameters in the form of an
analog meter graph.
2) Text Mode – this is the default mode which displays the parameters
text, displaying in list format.
NOTE
Status parameters, such as a switch reading, can primarily be viewed in text
form such as ON, OFF, ACTIVE, and ABORT. Whereas, value parameter,
such as a sensor reading, can be displayed in text mode and additional
graph modes.
36
When this mode is selected, three control buttons display on the right
side of the parameter item for manipulation of display status.
Text Button – resumes Text Display Mode.
Scale Button – changes the scale values that are displayed below
the waveform graph. There are four scales available: x1, x2, x4
and x8.
Zoom-in Button – tap once to display the selected data graph in full
screen.
Edit Button – tap this button to open an edit window, on which
you can set the waveform color and the line thickness
displayed for the selected parameter item.
Scale Button - changes the scale values, which are displayed
below the waveform graph. There are four scales available: x1,
x2, x4 and x8.
Zoom-out Button – exits full screen display.
4) Digital Gauge Mode – displays the parameters in form of a digital
gauge graph.
37
The operations of available functional buttons on Live Data screen are
described below:
Back – returns to the previous screen or exits the function.
Record – starts recording the retrieved live data; the recorded data is
then stored as a video clip in the Data Manager application for future
review. This function can be triggered automatically at preset threshold
value or values may be set manually. The triggering mode and record
duration can be configured in the Setting mode of Live Data.
Freeze Frame– displays the retrieved data in freeze frame mode.
Previous Frame – displays previous frame of the freeze data.
Next Frame – advances to the next frame in the freeze data.
Clear Data – clears all previously retrieved parameter values at a
cutting point.
To Top – moves a selected data item to the top of the list.
Graph Merge – tap this button to merge selected data graphs (for
Waveform Graph Mode only). This function is useful for comparison
between different parameters.
NOTE
In this mode, Graph Merge can only display up to three parameter items.
To cancel Graph Merge mode, tap the drop-down button on the right
side of the parameter name, and select a data display mode.
Show – tap this option to switch between the two options; one displays
the selected parameter items, the other displays all the available items.
Setting – tap this button to access setting menu to set the trigger mode,
recording duration and threshold values for data recording, and define
other control settings.
38
Figure 4- 14 Sample Setting Mode in Live Data
There are four navigation buttons on top of the Setting mode screen.
Selected Button – displays the configuration screen to set the threshold
values, an upper limit and a lower limit, for triggering the buzzer alarm.
This function is only applied to the Waveform Graph display mode.
a) MIN – tap to display virtual keyboard and enter the required lower
limit value.
b) MAX – tap to display virtual keyboard and enter the required upper
limit value.
c) Buzzer Alarm – switches the alarm on and off. The alarm function
makes a beep sound as a reminder whenever the data reading
reaches the preset minimum or maximum point.
To set threshold limits for the parameter values
1. Tap the Setting functional button at the bottom of the Live Data
screen.
2. Tap the Selected navigation button.
3. Select a parameter item on the left column, or enter the item name
in the Search bar.
4. Tap on the right side of the MIN button, and enter the required
minimum value.
5. Tap on the right side of the MAX button, and enter the required
maximum value.
6. Tap the ON/OFF button on the right side of the Buzzer Alarm
button to turn it on or off.
39
7. Tap Done to save the setting and return to the Live Data screen; or
tap Cancel to exit without saving.
If the threshold limits are successfully set, two horizontal lines will display on
each of the data graphs (when Waveform Graph Mode is applied) to
indicate the alarm point. The threshold lines are displayed in different colors
from the waveform of the parameters.
40
Done Button - confirms and saves the setting, and returns to the Live
Data screen.
Cancel Button – cancels the setting operation, and returns to the Live
Data screen.
The diagnostics toolbar buttons at the top of the screen are the same as
those available for specific vehicle diagnostics. See Table 4- 2 Diagnostics
Toolbar Buttons on page 26 for details.
General Procedure
To access the OBD II/EOBD diagnostics functions
1. Tap the Diagnostics application button from the MaxiCOM Job
Menu. The Vehicle Menu displays.
2. Tap the EOBD button. There are two options to establish
communication with the vehicle.
Auto Scan – when this option is selected, the diagnostic tool
attempts to establish communication using each protocol in
order to determine the one from which the vehicle is
broadcasting.
Protocol – when this option is selected, the screen opens a
sub menu listing various protocols. A communication protocol
is a standardized way of data communication between an
ECM and a diagnostic tool. Global OBD may use several
different communication protocols.
3. Select a specific protocol under the Protocol option. Wait for the
OBD II Diagnostic Menu to display.
41
Figure 4- 15 Sample OBD II Diagnostic Menu
NOTE
Tapping the ○ i button displayed beside the function name opens a bubble
with additional function information.
NOTE
Not all functions are supported by all vehicle.
Function Descriptions
This section describes the various functions of each diagnostic option:
42
item when the Freeze Frame data is available for viewing. Tap Clear DTC
to erase codes.
Stored codes are the current emission-related DTCs from the ECM of
the vehicle. OBD II/EOBD Codes have a priority according to their
emission severity, with higher priority codes overwriting lower priority
codes. The priority of the code determines the illumination of the MIL
and the codes erase procedure. Manufacturers rank codes differently,
so expect to see differences between makes.
Pending Codes
These are codes that were generated during the last drive cycle, but
before the DTC actually sets, two or more consecutive drive cycles are
needed. The intended use of this service is to assist the service
technician after a vehicle repair and after clearing diagnostic
information, by reporting test results after a driving cycle.
a) If a test failed during the drive cycle, the DTC associated with that
test is reported. If the pending fault does not occur again within 40
to 80 warm-up cycles, the fault is automatically cleared from
memory.
b) Test results reported by this service do not necessarily indicate a
faulty component or system. If test results indicate another failure
after additional driving, then a DTC is set to indicate a faulty
component or system, and the MIL is illuminated.
43
Freeze Frame
Typically, the stored frame is the last DTC that occurred. Certain DTCs
that have a greater impact on vehicle emission, have a higher priority.
In these cases, the top prioritized DTC is the one for which the freeze
frame records are retained. Freeze frame data includes a “snapshot” of
critical parameter values at the time the DTC is set.
Clear DTC
This option is used to clear all emission related diagnostic data such as
DTCs, freeze frame data and manufacturer-specific enhanced data
from the vehicle’s ECM.
A confirmation screen displays when the clear codes option is selected
to prevent accidental loss of data. Select Yes to continue or No to exit.
I/M Readiness
This function is used to check the readiness of the monitoring system. It is
an excellent function to use prior to having a vehicle inspected for state
emissions compliance. Select I/M Readiness to open a sub menu with two
choices:
Since DTCs Cleared – displays the status of monitors since the last
time the DTCs are erased.
This Driving Cycle – displays the status of monitors since the
beginning of the current drive cycle.
Live Data
This function displays the real time PID data from ECU. Displayed data
includes analog inputs and outputs, digital inputs and outputs, and system
status information broadcast on the vehicle data stream.
Live data can be displayed in various modes, see Live Data on page 35 for
detailed information.
On-Board Monitor
Use this option to view the results of On-Board Monitor tests. The tests are
useful after servicing or after erasing a vehicle’s control module memory.
44
Component Test
This service enables bi-directional control of the ECM so that the diagnostic
tool is able to transmit control commands to operate the vehicle systems.
This function is useful in determining whether the ECM responds to a
command well.
Vehicle Information
The option displays the vehicle identification number (VIN), the calibration
identification, and the calibration verification number (CVN), and other
information of the test vehicle.
Vehicle Status
This option is used to check the current condition of the vehicle, including
communication protocols of OBD II modules, retrieved codes amount,
status of the Malfunction Indicator Light (MIL), and other additional
information.
Exiting Diagnostics
The Diagnostics application remains open as long as there is an active
communication with the vehicle. You must exit the diagnostics operation to
stop all communications with the vehicle before closing the Diagnostics
application.
NOTE
Damage to the vehicle electronic control module (ECM) may occur if
communication is disrupted. Make sure all connections, such as USB cable
and wireless connection, are properly connected at all times during testing.
Exit all tests before disconnecting the test connection or powering down the
tool.
45
toolbar; or tap the Back button on the navigation bar at the bottom
of the screen.
4. Or tap the Home button on the diagnostics toolbar to exit the
application directly and go back to the MaxiCOM Job Menu.
46
5 Service
The Service section is specially designed to provide quick access to the
vehicle systems for various scheduled service and maintenance tasks. The
typical service operation screen is a series of menu driven executive
commands. Follow on-screen instructions to select appropriate execution
options, enter correct values or data, and perform necessary actions. The
application will display detailed instructions to complete selected service
operations.
IMPORTANT
Always reset the engine oil life to 100% after every oil change.
47
NOTE
All required work must be carried out before the service indicators are reset.
Failure to do so may result in incorrect service values and cause DTCs to be
stored by the relevant control module.
NOTE
For some vehicles, the scan tool can reset additional service lights such as
maintenance cycle and service interval. On BMW vehicles for an example,
service resets include engine oil, spark plugs, front/rear brakes, coolant,
particle filter, brake fluid, micro filter, vehicle inspection, exhaust emission
inspection and vehicle check.
All software screens shown in this manual are examples, actual test
screens may vary for each vehicle being tested. Observe the menu
headings and on-screen instructions to make correct selections.
48
service. Using CBS Reset UDS as an example.
5. Tap CBS Reset UDS on the Oil Reset function list to start the
operation. The screen will display the date and time and ask for
confirmation. If the displayed date and time are correct, tap Yes to
confirm. If not, tap No and go to the Settings menu to set the
correct date and time.
49
Figure 5- 4 Sample Oil Reset Service Screen 3
8. When the reset is done, the availability would display as 100%. Tap
ESC to exit.
EPB Safety
It may be dangerous to perform Electronic Parking Brake (EPB) system
maintenance, so before you begin the service work, please keep these rules
in mind.
Ensure that you are fully familiar with the braking system and its
operation before commencing any work.
The EPB control system may be required to be deactivated before
carrying out any maintenance/diagnostic work on the brake system.
This can be done from the tool menu.
Only perform maintenance work when the vehicle is stationary and on
level ground.
Ensure that the EPB control system is reactivated after the
maintenance work has been completed.
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NOTE
Autel accepts no responsibility for any accident or injury arising from the
maintenance of the Electronic Parking Brake system.
To perform EPB functions
1. Tap the Service application button from the MaxiCOM Job Menu.
2. Tap EPB button. The vehicle manufacturer selection screen will
display. Tap VIN Scan or the vehicle manufacturer to acquire
vehicle VIN information and tap Yes to confirm. See Vehicle
Identification on page 21 for detail.
3. Tap the desired service in the EPB function list. The list may vary
for different vehicles being tested.
EMF Start-up
This service function would start up the parking brake. It must be conducted
after the following repairs:
Replacing an EMF control unit.
Replacing the parking brake button.
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Figure 5- 6 Sample EMF Start-up Screen 1
1) Tap Continue to proceed with this service function or the Back button
at the bottom left to exit.
2) Tap on completed action to continue.
4) Follow the on-screen instructions to pull the parking brake button and
wait for approximately three seconds until the parking brake is set.
52
Figure 5- 8 Sample EMF Start-up Screen 3
When the operation is successfully completed, a “Completed
5) successfully” message will display on the screen, press OK to exit.
53
NOTE
1. This function is not supported by all vehicles. The screens shown in this
section are examples.
2. The sub functions and actual test screens of the BMS vary by vehicle,
please follow the on-screen instructions to make correct option
selection.
The vehicle may use either a sealed lead-acid battery or an AGM (Absorbed
Glass Mat) battery. Lead acid battery contains liquid sulphuric acid and can
spill when overturned. AGM battery (known as VRLA battery, valve
regulated lead acid) also contains sulphuric acid, but the acid is contained in
glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same
specifications, such as capacity and type, as the existing battery. If the
original battery is replaced with a different type of battery (e.g. a lead-acid
battery is replaced with an AGM battery) or a battery with a different
capacity (mAh), the vehicle may require reprogramming of the new battery
type, in addition to performing the battery reset. Consult the vehicle manual
for additional vehicle-specific information.
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3. Tap Register Battery Replacement in the EPB function list. The
list may vary by test vehicle.
55
Figure 5- 11 Sample BMS Screen 3
56
Figure 5- 13 Sample BMS Screen 4
2. Read carefully the information on the screen and scroll through list
to view all functions.
There are four functions listed:
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4) End service function.
1. Read carefully the information on the screen and tap Yes to continue.
2. Follow the on-screen instructions to input the data matrix code of the
newly installed battery which should be on the label of the battery. Tap
OK to continue.
58
Figure 5- 17 Sample BMS Screen 8
59
NOTE
1. AUTEL accepts no responsibility for any accident or injury arising from
servicing the SAS system. When interpreting DTCs retrieved from the
vehicle, always follow the manufacturer’s recommendation for repair.
2. All software screens shown in this manual are examples, actual test
screens may vary for each test vehicle. Pay attention to the menu titles
and on-screen instructions to make correct option selections.
3. Before starting the procedure, make sure the vehicle has ESC button.
Look for the button on dash.
1. Tap the Service application button from the MaxiCOM Job Menu.
2. Tap SAS button and wait for the vehicle manufacturer screen. You can
tap VIN Scan or the vehicle make to acquire vehicle VIN information
and tap Yes to confirm. See Vehicle Identification on page 21 for detail.
3. Tap the desired function in the SAS function list. The list may vary by
test vehicle.
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1) Tap Steering Angle Sensor Calibration from the SAS function menu
to enter the function screen.
2) Follow the on-screen instructions to set the ignition on/off as guided.
The vehicle battery voltage signal should be in the range 12.5 – 13.5
volts to proceed with this service, otherwise the scan tablet will display
a warning message.
3) Ensure the steering wheel is in the central position and the front wheels
are in the straight position. Then tap OK to proceed.
The ECM monitors driving style and selects a suitable time to employ
regeneration. Cars driven a lot at idling speed and low load will attempt to
regenerate earlier than cars driven more with high load and speed. In order
for regeneration to take place, a prolonged high exhaust temperature must
be obtained.
In the event of the car being driven in such a way that regeneration is not
possible, i.e., frequent short journeys, a diagnostic trouble code will
eventually be registered in addition to the DPF light and “Check Engine”
indicators displaying. A service regeneration can be requested in the
workshop, using the diagnostic tool.
Before performing a forced DPF regeneration using the tool, check the
following items:
IMPORTANT
Before diagnosing a problem vehicle and attempting to perform an
emergency regeneration, it is important to obtain a full diagnostic log and
read out relevant measured value blocks.
NOTE
1. The DPF will not regenerate if the engine management light is on, or
there is a faulty EGR valve.
2. The ECU must be re-adapted when replacing the DPF and when
topping up the fuel additive Eolys.
3. If the vehicle needs to be driven in order to perform a DPF service, a
second person is needed for the function. One person should drive the
62
vehicle while the other person observes the screen on the Tool. Do not
attempt to drive and observe the scan tool at the same time. This is
dangerous and puts your life and the lives of other motors and
pedestrians at risk.
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Figure 5- 22 Sample Starting Basic Inspection Quantity
From the Starting Basic Inspection Quantity menu, tap [1] and the screen
displays as below.
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NOTE
The data you input should be in the range given. If the input data is out of
range, the tool will display a warning message “Permissible adjustment
range exceeded.”
Once the [2] is tapped, the tool will automatically reset the value to zero.
When the fuel delivery rate adjustment is completed, tap [3] to store the
new value in the control units; or select [4] and OK to retain the old value.
Injection Rate
This function is used to adjust the injection volume.
1. Tap Injection Rate from the service functions menu to enter the
service screen.
2. The tool communicates with the vehicle and reads the fault codes
memory. Follow the on-screen instructions to finish this procedure.
3. The tool will display as below. Press the corresponding number button
to perform the desired function.
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From the Injection Rate menu, tap [1] and the screen displays as below.
NOTE
The data you input should be in given range. If the input data is out of range,
the tool will display a warning message “Permissible adjustment range
exceeded.”
Once the [2] is pressed, the tool will automatically reset the value to 100%.
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4. Follow the on-screen instructions to tap on the corresponding number
[1] [2] [3] [4] to enter the new value for the cylinder, restore the old
value, and exit after finish the function.
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4. A series of instruction screens display for users to perform the particle
filter regeneration step by step. Follow the onscreen instructions and
tap OK button until the tool displays the regeneration status as below.
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During the regeneration phase and with the engine running, it can also
occur that the display for “Regeneration active” jumps to “Regeneration not
active”. This behavior can be seen exclusively with the vehicle stationary
with the engine.
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[5] Actual/Target Value Check-Mass Air Flow Sensor
The IMMO service of MK808TS can disable a lost vehicle keys and program
the replacement key fob. One or more replacement key fobs can be
programmed.
NOTE
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1. To complete key fob programming, the Security Code will need to be
required. This can be done through the Security Code Read function in
hot functions.
2. Before programming, please check and erase the fault codes.
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6 TPMS
MK808TS provides the most comprehensive TPMS services for technicians
to quickly solve TPMS related problems in the shortest time and with the
highest efficiency.
Getting Started
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TPMS Service Access Methods
Vehicle Selection
Select the required manufacturer and follow the onscreen instructions to
select vehicle information step by step to start a TPMS service session.
Navigation Buttons
Refer to Table 3- 2 Locator and Navigation Buttons on page 13 for details.
Vehicle Selection
The VIN Scan function is used to quickly identify the test vehicle, refer to on
Auto VIN Scan page 21 for details.
Or select a manufacturer brand on the TPMS Service Menu and follow the
onscreen instructions to select the vehicle make, model and year step by
step to identify the desired vehicle model.
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Figure 6- 3 Sample Vehicle Model Selection
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Figure 6- 5 Sample Indirect TPMS Selection Screen
For indirect TPMS vehicle, only the Relearn function is supported. Tap the
vehicle year information button, in the case of the above screen –
2008/08-2017/01 (indirect), to display the Relearn Procedure. Follow the
instructions to complete the operation.
For vehicles using Direct TPMS, select the correct vehicle. The TPMS
service menu will display next.
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Figure 6- 7 Sample TPMS Service Screen
1. Top Toolbar Buttons
2. Navigation Tab
3. Main Section
4. Functional Buttons
Navigation Tab
The navigation tab at the top of the Main Section screen contains the
following items:
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The information of the test vehicle is displayed to the left of the four tabs.
The VCI connection status and the battery level of the test vehicle are
displayed to the right of the four tabs.
NOTE
Not all vehicles support Diagnosis function. If the selected vehicle model
does not support Diagnosis, this tab will not appear on the screen.
Main Section
TPMS data including sensor ID and battery status, tire pressure and
temperature plus vehicle specific relearn procedures display depending on
operations.
Functional Buttons
Specific Functional buttons will display depending on operation. These
buttons or icons can be used to trigger the TPMS sensor, create sensor IDs,
program MX-Sensor and return to the previous screen or exit.
TPMS Check
The Check function allows users to activate TPMS sensors to view sensor
data – sensor ID, tire pressure, tire temperature, battery condition and
sensor location.
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NOTE
The default check order on the tablet is FL, FR, RR, RL and the wheel
positions are associated with the rows in the right table. If you select FR in
the right table, the cursor on the left vehicle icon will be automatically moved
to FR position. You can also change the check order by manually moving
the cursor to other wheels.
If the battery level of a sensor is low, a red low battery icon will display
beside the wheel on the screen.
Once triggered, the wheel icons will display green or red indicating sensor
status. Refer to Table 6- 1 Possible Results for Triggering on page 78 for
details.
The sensor position, sensor ID, tire pressure, tire temperature, sensor
frequency and sensor battery information of the triggered sensor will display
on the table.
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Successful TPMS sensor is successfully
(Green) Sensor Read & activated and decoded and the
Low Battery battery level of the sensor is low.
TPMS Diagnosis
The Diagnosis function is used to check the status of the TPMS system.
This function requires connection with the test vehicle. Refer to Establishing
Vehicle Communication on page 17 for details.
Diagnosis Operations
Tap Diagnosis, the tablet will automatically communicate with the vehicle.
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Figure 6- 10 Sample Diagnosis Screen 1
If the OBD function is supported by the test vehicle, the sensor ID saved in
the TPMS ECU will be retrieved and displayed on the screen with an OBD
mark before it when the communication is completed.
If the sensor ID retrieved from sensor activation is the same as the ID saved
in the ECU, the trigger mark ( ) and OBD mark ( ) before the IDs will
display green.
If the IDs are different, the marks will become red ( and ). In this case,
the vehicle ECU cannot recognize the sensor installed on the vehicle.
If the OBD function is not supported by the test vehicle, the sensor ID saved
in the TPMS ECU cannot be retrieved and only the sensor ID retrieved from
sensor activation will display on the screen with a signal icon.
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Figure 6- 11 Sample Diagnosis Screen 2
Details
If Data Trouble Codes (DTCs) are present in the TPMS ECU, a yellow
hazard icon displays in the DTC column and the details button is available.
If no DTCs are present in the TPMS ECU, a green “No DTC” message will
display on the DTC screen.
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Figure 6- 13 Sample No DTC Screen
Retry
Tap Retry to establish communication with ECU again and to retrieve
sensor IDs and DTCs present in the ECU.
Live Data
Tap Live Data to view the data stream of the sensor information.
Check box before the parameters you want to see, the Show icon on the
bottom of the screen will be available and turn to blue. Tap Show and the
selected parameters will be displayed in a separate screen.
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Special Functions
Tap this button to open a screen of Active Test.
Sensor Programming
The Programming function allows users to program the sensor data to the
MX-Sensor and replace faulty sensor with low battery life or the one that is
not functioning.
83
The sensor IDs retrieved from sensor activation and TPMS ECU will
automatically appear on the left column of the table on the screen with the
trigger and OBD marks before them.
If the OBD function is not supported by the test vehicle and the sensor ID
saved in the ECU cannot be retrieved, the Programming screen appears as
below.
Copy by Activation
Once the sensors mounted on the vehicle have been triggered and the
sensor information displayed on the tool, the Copy by Activation can use
to program a new MX-Sensor.
Select a wheel location on the tablet and place a MX-Sensor near the TPMS
antenna of the tablet (the top right corner). Tap Copy by Activation to
program a new MX-Sensor.
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Figure 6- 18 Sample Copy by Activation Confirmation Screen
A window will display for your confirmation. Tap OK to program, or tap Cancel
to quit the operation.
85
Figure 6- 20 Sample Copy by Activation Complete Screen
Because the IDs of the original sensor and the new MX-Sensor are the
same and the ID is already registered to the vehicle ECU, there is no need
to perform the Relearn function when the new programmed sensor has
been attached to the same wheel.
If the IDs retrieved from sensor activation and those registered to the TPMS
ECU are different, please use Copy by OBD to program the IDs saved in
the ECU to the new MX-Sensor.
Copy by OBD
By using this function, the tablet will program the sensor IDs retrieved from
the ECU of the test vehicle to the new MX-Sensors.
86
Select one sensor position and place a MX-Sensor near the TPMS antenna
of the tablet (the top right corner), and then tap Copy by OBD to program
the new MX-Sensor.
By using Copy by OBD, the sensor ID that is retrieved from TPMS ECU is
programmed to the new MX-Sensor.
There is no need to perform the Relearn function to write the ID into the
ECU when the new programmed sensor has been put in the same position.
Copy by Input
The Copy by Input allows users to program a new MX-Sensor with the ID
of an original TPMS sensor.
87
Select one sensor position and place a MX-Sensor near the TPMS antenna
of the tablet (the top right corner), and then tap Copy by Input to program
the new MX-Sensor.
Tap Copy by Input. When the input displays, enter the ID of the original
sensor. Tap the inside of the input box to display a soft keyboard, once
displayed, input the ID and tap Enter when finished.
The Copy by Input programming method uses the ID of the original sensor
that is already stored within the TPMS ECU and therefore does not require
the sensor be relearned if the new programmed sensor has been put in the
same position.
Auto Create
The Auto Create function is used to automatically create a random sensor
ID to program a new MX-Sensor.
Select the vehicle model, select a wheel location on the display and place a
MX-Sensor near the top right corner of the tablet. Tap Auto Create to
program the new MX-Sensor.
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A random ID will be created for the MX-Sensor. This new ID differs from the
ID stored in the TPMS ECU, therefore the sensor will have to be Relearned
to the TPMS ECU.
TPMS Relearn
This function is used to write the newly programmed sensor IDs into the
vehicle ECU for sensor recognition.
Stationary Relearn
Stationary Relearn requires the vehicle to be placed in the “Learn Mode”
after each new sensor is triggered.
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Figure 6- 24 Sample Stationary Relearn Screen 1
Then follow the Relearn Procedure to perform Stationary Relearn.
Active Relearn
For some vehicles, the Relearn function can be completed by driving. Refer
to the on-screen Relearn Procedure for the exact details of the process.
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Figure 6- 26 Sample Active Relearn Screen 1
OBD II Relearn
OBD II Relearn
The OBD II Relearn function allows the MK808TS tablet to directly write the
TPMS sensor IDs to the TPMS module.
NOTE
Not all the vehicles support the OBD II Relearn. If the selected vehicle
supports OBD II Relearn, the OBD II Relearn button will display on the
bottom of the screen.
91
To perform the Relearn, activate all four sensors.
After perform the Relearn procedure, tap Clear DTCs to clear the trouble
codes existed in the TPMS ECU.
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TPMS by OEM Part No.
If the sensor’s OEM part number is known, this function is an efficient
method to activate and program MX-Sensors.
Application Scenarios
The following are two typical scenarios in which this method is ideal.
In the workshop
If the mounted sensor is faulty and the part number is known to the
technician, the technician can use this method to check the original sensor,
and then write the information that was retrieved into a new MX-Sensor via
Programming. Then the newly programmed MX-Sensor is ready to replace
the original sensor and be installed on the vehicle.
Function Operations
1. Tap OEM Part No. on the TPMS service menu to access the next
screen. A list of sensor OEM part numbers will display. Swipe the
screen left and right to find the correct OEM part number of the sensor
on the test vehicle.
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Figure 6- 30 Sample OEM Part No. Screen
2. Or tap the search box on the top right side of the screen to enter the
part number. A soft keyboard will display as below. Enter the OEM Part
No. in the search box at the top right corner to complete the operation.
Tap to change the keys to numbers, tap to change the keys
to letters.
94
3. When a specific OEM part No. is selected, the screen will display as
pictured below.
NOTE
Only sensor Check and Programming functions are available with the
OEM Part No function. The Diagnosis and Relearn functions can only be
accessed by selecting a vehicle on the TPMS service menu.
Check
The Check tab is the default selection on this menu. Tap Trigger on the
bottom left of the screen to activate the original sensors and retrieve the
sensor information. The original sensor ID, tire pressure, tire temperature,
sensor battery, and sensor frequency will populate the displayed table.
95
Figure 6- 33 Sample Check Screen via OEM Part No.
Programming
The programming function is used to program the sensor data to the
MX-Sensor and replace the faulty sensor (poor battery life or malfunction).
There are three options available when programming MX-Sensor using the
OEM Part No. function: Copy by Activation, Copy by Input, and Auto
Create. Refer to Sensor Programming on page 83 for details.
NOTE
Auto Create in this section can program up to 20 MX-Sensors at a time.
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The Product Serial Number (PSN) Code, which is printed on the MX-Sensor,
acts as reference to identify the corresponding sensor ID. This can be
especially useful when programming multiple MX-Sensors.
Support
Support will display the correct vehicle types for the selected OEM part
number.
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7 Data Manager
The Data Manager application is used to store, print, and review the saved
files. Most operations are controlled through the toolbar.
Selecting the Data Manager application opens the file system menu.
Different file types are sorted separately under different options, there are
six types of information files to be viewed or played back.
Operations
Data Manager Operations are based on toolbar controls. Details are
explained in the following sections.
Image Files
The Image section contains all captured screenshot images.
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Figure 7- 2 Sample Image Screen
1. Toolbar Buttons – used to edit, print and delete the image files. See
the following table for detailed information.
2. Main Section – displays the stored images.
Table 7- 1 Toolbar Buttons in Image Screen
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To edit image information
1. Select Data Manager application from the MaxiCOM Job Menu.
2. Select Image to access the image database.
3. Select an image to display in full screen.
4. Tap the screen to display the editing toolbar.
5. Tap the Info button to display image information.
6. Tap the Edit button on the top right corner of the window. The
editing screen displays.
7. Edit the image information by entering the new file name, and file
information.
8. Tap Done to save the information and exit, or tap Cancel to exit
without saving.
NOTE
The printer driver program must be installed in order for the tablet’s Wi-Fi
printer capabilities can be used.
100
images, the selected thumbnail displays a tick icon at the bottom
right corner.
5. Tap the Delete button, and then Delete Selected, then the
selected images will be deleted.
PDF Files
The PDF section stores and displays all saved data PDF files. Select a PDF
file from the database to display.
The standard Adobe Reader application is used for file viewing and editing,
please refer to the associated Adobe Reader manual for detailed
instructions.
Review Data
The Review Data section allows playback of the recorded data frames of
live data streams.
101
Use the Navigation Toolbar buttons to playback the record data from frame
to frame.
Apps Uninstall
This section manages the firmware applications installed on the MaxiCOM
Diagnostics System. Select this section to open a management screen, on
which you all the available vehicle diagnostic application can be reviewed.
Tap on the vehicle manufacturer icon that you wish to delete. The selected
icon will display a blue check at the upper right corner. Tap the Delete
button on the top bar to delete the firmware from the system database.
Data Logging
The Data Logging section allows you to launch Support platform directly to
view all records of all sent or unsent (saved) data loggings on the diagnostic
system. For more details, please refer to Data Logging on Page 145.
102
8 Settings
Tap the Settings button to adjust the default setting and view information
about the MaxiCOM system. There are seven options available for the
MaxiCOM system settings:
Unit
Language
Printing Setting
Notification Center
Auto Update
About
System Settings
This section describes the procedures to adjust the device’s system settings.
Unit
This option allows you to adjust the measurement unit for the diagnostic
system.
103
Figure 8- 1 Sample Unit Setting Screen
Language
This option allows you to adjust the display language for the MaxiCOM
system.
To adjust the language setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Language option on the left column.
104
4. Tap the Home button on the top left corner to return to the
MaxiCOM Job Menu, or tap another setting to adjust.
Printing Setting
Configure this option to enable the tablet to print through a specified Wi-Fi
network connection.
To realize this function, please make sure a Wi-Fi printer is available and
then purchase a Wi-Fi printer APP and install it onto your tablet.
105
By a simple click on the Print button of a saved file on the tablet, the file will
be printed automatically.
Printing via PC
If the Wi-Fi printer is not available, you can also use your PC to print the
data on the tablet. Follow the instructions below to realize this function.
NOTE
The MaxiSys Printer runs automatically after the installation. The computer,
printer and the tablet must be connected to the same network.
106
Notification Center
This option allows you to turn the Notification Center function on or off. The
Notification Center function configures the MaxiCOM tablet to receive
regular on-line messages from the server for system update notifications or
other service information via the Internet. It is highly recommended to keep
this function ON all the time, to ensure notifications of updates are received.
Internet access is required for receiving on-line messages.
When the Notification Center function is turned on, and new messages are
received by the MaxiCOM device, a notification message displays on the
MaxiCOM Job Menu. Press on the message bar and drag it down, and the
received messages are shown in the list. Swipe up or down to view if the
message list populates additional screen.
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Tap a specific message to launch the corresponding application. For
example, tap on an Update notification message and the Update application
will launch.
Auto Update
The Auto Update allows the tool to automatically update the OS, the
MaxiCOM system, and the Vehicle coverage software. Each can be
configured to update automatically at specified times. Tap the ON/OFF
button and set the desired automatic update time.
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Figure 8- 6 Sample Set Time Screen
NOTE
The tool must be connected to the Internet at the time download is
scheduled.
System Settings
Access the Android system setting interface to adjust background system
settings including wireless and network settings, sound and display screen
settings and system security settings.
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Figure 8- 7 Sample System Settings Screen
3. Tap the App Switcher option on the left column.
4. Check the box beside “Always show the App Switcher” on the right
side of the screen, then the App Switcher icon will display.
About
About displays information regarding the MaxiCOM diagnostic device
including the product name, version, hardware, and serial number.
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3. Tap the Home button on the top left corner to return to the
MaxiCOM Job Menu or select another setting to adjust.
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9 Update
This chapter describes the update operation for both the MK808TS tablet
and the MaxiVCI Mini. The software and firmware updates of the tablet can
be completed on the tablet via Internet, while the updates for MaxiVCI Mini
can be completed either via the connection with the tablet or via the
connection with a PC.
Tablet Update
The Update application on the tablet downloads the latest released software.
The updates improve the MaxiCOM applications’ capabilities, typically by
adding new tests, new model coverage or by adding enhanced applications.
Software Update
The tablet automatically searches for available updates for all of the
MaxiCOM software when it is connected to the Internet. Any updates that
are found can be downloaded and installed on the device. This section
describes update procedures in the MaxiCOM System. A notification
message displays if an update is available when the Notifications Center
function is enabled in the Settings application (See Notification Center page
107 for details).
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Figure 9- 1 Sample Update Screen
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Middle Column – displays a brief introduction about the new
changes to the software operation or capabilities. Tap ○ i button
to open an information screen to view more details, and tap the dim
area around to close the window.
Right Column – according to the operation status of each software
item, the button displays differently.
a) Tap Update to update the selected item.
b) Tap Pause to suspend the updating procedure.
c) Tap Continue to go on updating the suspended update.
To update the diagnostic software and TPMS service software
1. Ensure the tablet is connected to a power source and has a stable
connection with the Internet.
2. Tap the Update application button from the MaxiCOM Job Menu;
or tap the received notification message; or tap the Update icon on
Vehicle Menu in Diagnostics application. The Update application
screen displays.
3. Check all available updates:
If you decide to update all the items of diagnostic software,
select Diagnostics Tab and then tap the Update All button; if
you want to update all items of TPMS service software, select
TPMS Tab and then tap the Update All button.
If you only want to update one or some of the item(s), tap the
Update button on the right column of the specific item(s).
4. Tap the Pause button to suspend the updating process. Tap
Continue to resume updating and the process will resume from
the break point.
5. When the updating process is completed, the firmware will be
installed automatically. The previous version will be replaced.
Firmware Update
No separate update button exists to update tablet’s firmware. The firmware
update package will be downloaded together with the software package. An
update firmware message will display.
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MaxiVCI Mini Update
Update via PC
1. Down the Maxi PC Suite from www.autel.com > Support & Updates >
Firmware Downloads > Update Client, and install it onto your PC.
2. Using a USB cable, connect the MaxiVCI Mini to a PC.
3. Launch the PC Suite on the PC which is installed after the installation
of Maxi PC Suite and click MaxiVCI Mini icon in the Device Selection
window.
4. The PC will automatically recognize the MaxiVCI Mini.
5. Click Update to complete the update if an update is available.
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10 VCI Manager
This application pairs the tablet with the MaxiVCI Mini, checks the
communication status and update the VCI software and TPMS service
firmware.
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BT Pairing
The MaxiVCI Mini needs to be connected to a vehicle, so that it is powered
during the synchronization procedure. Ensure the tablet has sufficient
battery life or is connected to an external power supply.
NOTE
A MaxiVCI Mini can be paired to only one tablet at a time, and once it’s
paired, the device will not be discoverable to other devices.
Update
Please refer to Update via Display Tablet on page 115 for details.
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Programmer Update
Coming soon.
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11 Shop Manager
The Shop Manager application manages the workshop information,
customer information records, and test vehicle history records. There are
three main functions available:
Vehicle History
Workshop Information
Customer Manager
Add
Account Creates a new customer account file.
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Button Name Description
Vehicle History
This function stores test vehicle history records, including vehicle
information and the retrieved DTCs from previous diagnostic sessions. All
information is displayed in summarized details. Tap on a record to resume a
diagnostic session on a “stored vehicle”.
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information of the recorded test vehicle and tap the Diagnostics
button on the upper right corner.
6. The vehicle’s Diagnostics screen displays. Now a new diagnostic
session is activated, see Diagnostics on page 17 for detailed
instructions on vehicle diagnostic operations.
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NOTE
The vehicle VIN number, or license and the customer information account
are correlated by default. Adding one of the information will automatically
associate the other item in the record sheet, provided that the later one
exists.
Workshop Information
The Workshop Information form allows you to edit, input and save the
detailed workshop information, such as shop name, address, phone number
and other remarks, which when printing vehicle diagnostic reports and other
associated test file, will display as the header of the printed documents.
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5. Tap Done to save the updated workshop information sheet, or tap
Cancel to exit without saving.
Customer Manager
Use the Customer Manager function to create and edit customer accounts
and correlate with the associated test vehicle history records.
NOTE
Required fields are noted.
4. Tap the □+ photo frame beside the Name chart to add a photo. A
sub menu displays, select Take Photo to take a new photo for the
account, or select Choose Photo to choose from an existing
image.
5. Some customers may have more than one vehicle for service; you
can always add new vehicle information to the account to be
correlated. Tap Add New Vehicle Information, and then fill in the
x button to cancel adding.
vehicle information. Tap the ○
6. Tap Done to save the account, or tap Cancel to exit without
saving.
To edit a customer account
1. Tap the Shop Manager application on the MaxiCOM Job Menu.
2. Select Customer Manager.
3. Select a customer account by tapping the corresponding name
card. A Customer Information sheet displays.
4. Tap the Edit button on the top toolbar to start editing.
5. Tap on the input field where needs to be altered or supplemented,
and enter updated information.
6. Tap Done to save the updated information, or tap Cancel to exit
without saving.
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To delete a customer account
1. Tap the Shop Manager application on the MaxiCOM Job Menu.
2. Select Customer Manager and select a customer account by
tapping the corresponding name card. A Customer Information
sheet displays.
3. Tap the Edit button on the top toolbar to start editing.
4. Tap the Delete Customer Information button. A confirmation
message displays.
5. Tap OK to confirm the command, and the account is deleted. Tap
Cancel to cancel the request.
History Notes
Use the History Notes function to add audio and video records, text notes
and photos for the associated customer account.
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11- 4 Sample History Notes Screen
1. Functional Buttons – navigates and makes various controls of
the function.
2. Main Section – displays the note list on the left column and the
detail information of the selected note on the right column.
Table 11- 2 Function Buttons in History Notes
Button Name Description
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3. Tap on the Title bar to input a note title.
4. Tap on the blank space below to edit a text note or remark.
5. Select a function button on the top to add files in any form you
choose.
6. Tap Save to save the note; tap Discard or Cancel to exit without
saving.
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12 Academy
Autel provides various tutorial articles and technical bulletins produced by
top-notch technicians and product experts. Please view the materials that
are saved on the tablet or view technical articles from our online forum by
clicking the links displayed under this application.
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13 Remote Desk
The Remote Desk application launches the TeamViewer Quick Support
program, which is a simple, fast and secure remote control screen. You can
use the application to receive ad-hoc remote support from Autel’s support
center, colleagues, or friends, by allowing them to control your MaxiCOM
tablet on their PC via the TeamViewer software.
Make sure the tablet is connected to the Internet before launching the
Remote Desk application, so that the tablet is accessible to receive remote
support from the third party.
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shown.
3. Your partner must install the Remote Control software to his/her
computer by downloading the TeamViewer full version program
online (http://www.teamviewer.com), and then start the software on
his/her computer at the same time, in order to provide support and
take control of the tablet remotely.
4. Provide your ID to the partner, and wait for him/her to send you a
remote control request.
5. A popup displays to ask for your confirmation to allow remote
control on your device.
6. Tap Allow to accept, or tap Deny to reject.
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14 MaxiFix
The MaxiFix application launches the on-line troubleshooter database,
which not only provides you virtually all common diagnostic trouble code
(DTC) database for most vehicles, but also serves as a forum allowing you
to network with other MaxiCOM users, and gives you access to a vast
database of repair and diagnostic tips along with proven filed fixes.
Navigation
You need to register the device to your online account before launching the
MaxiFix platform, see Product Registration on page 140 for details.
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2. The Main Screen – located at the center of the screen displaying
content based on the vehicle attributes and keywords specified. The
tabs on the main screen vary in accordance with the section selected
on the Navigation Menu, allowing you to switch between functions.
3. The Navigation Menu – the main menu at the bottom of the screen,
which provides you access to different sections of MaxiFix.
The Header
The Header at the top of the screen features:
NOTE
All attributes must be specified to make a complete vehicle selection for the
most efficient search results.
To select a vehicle
1. If you haven’t already done so, click the Select Vehicle button on
the Header.
2. Select the year of the vehicle from the list.
3. Select the make of the vehicle from the list.
4. Select the model of the vehicle from the list.
5. Select the submodel of the vehicle from the list.
6. Select the engine of the vehicle from the list.
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After completing the vehicle selection procedure, the identified vehicle is
shown on the Header.
Terminology
MaxiFix Tip
A MaxiFix Tip provides practical information of real fix of a specific vehicle
repair issue with detailed descriptions. It is combined with proven fix and
vehicle specific data, and filed into an all-in-one information source to
provide you with quick and easy repair solutions.
On MaxiFix community you can find Tips or share your own Tip with the
community.
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b) Real Fix Tips – provides repair tips from actual shop practices and
are presented in an easy to understand Complaint, Cause,
Correction format.
If you still can’t find the information you want, you can ask the MaxiFix
community for help by clicking Ask on the Navigation Menu at the
bottom of the screen.
Adopted!
The Adopted! icon that displays at the top right side of a Tip page indicates
that the related Tip has been adopted by at least 1 technician in the
community. If a tip has helped you to solve a repair problem, you are
encouraged to give an Adopted! count to the tip. Each member is allowed to
click the “Adopted!” once for a tip, and each click will add 1 count to the total
number of “Adopted!” The “Adopted!” count helps you easily identify which
tips are really helpful for repairing vehicle issues. You can also post a
comment about how the tip has helped you as reference to other members.
Operations
The Navigation Menu is at the bottom of the screen. Selecting the items on
the Navigation Menu allows you to switch between the main sections on
MaxiFix. These main sections include:
Home – shows all questions and allows you to specify questions about
one or multiple makes.
Search Fix – allows you to search for information from all available
resources on MaxiFix, including: Open Questions, Tips, and Real Fixes,
and displays search results.
Ask – allows you to ask a question in the community.
My MaxiFix – shows all your posts including Questions and Fixes in the
community, and allows you to view your personal profile, select your
vehicle preference, and share your tips.
My Messages – shows a list of message notifications which is relevant
to your activities in the Question section.
Support – opens the FAQ page, or a message box for contacting
Customer Service by email.
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Home
Home is the first option on the Navigation Menu at the bottom of the screen.
Tapping it opens your MaxiFix home page. There is a list of questions
posted on the community, and you can scroll down the page to the bottom
and view more questions by tapping View More. Click on any question and
you will be linked to the detailed page in the Ask section.
You can configure your main screen to display questions only related to the
vehicle makes you are interested in, by clicking the “Filter” button on the
main page of Home, and select the desired vehicle makes. This filter can be
canceled anytime by clicking the “Remove All Filters” button, and the default
setting will be restored to display questions about all vehicle makes.
All – includes all search results, including related Questions, Tips, and
Real Fixes to your search.
Questions – presents a list of open Question discussed in the
community that may be pertinent to your search.
Tips – presents a list of Tips that directly correlate to your search
criteria. Select a Tip from the list to open and review the complete Tip.
Real Fixes – presents a list of Tips that have been collected from actual
shop repair orders and are presented in an easy-to-understand
Complaint, Cause, and Correction format.
Ask
Ask, the third option on the Navigation Menu at the bottom of the screen,
allows you to ask a question about a particular vehicle repair issue in the
community.
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2. Click Ask on the Navigation Menu at the bottom of the screen to
open the Ask page.
3. On the Ask page find Ask for Help, fill in the following sections to
ask a question.
The Ask page has four sections:
Subject – this is where you enter a brief subject for the question.
My Question – asks a clear and concise question that you want to
ask the community. Be sure to be descriptive and concise when
asking your question.
Problem Description – describes how the vehicle is behaving.
Repair History – includes any previous diagnostic tests that you
performed, including the results of the tests. Also list any parts that
were replaced during previous diagnostic work.
Tap Cancel to cancel your question and return to the Ask page.
Tap Attach File to include images or reference files with your question.
You are requested to select one Adopted Answer from all of the responses
and then close the question. For details, please refer to My Messages on
page 137.
My MaxiFix
My MaxiFix, the fourth option on the Navigation Menu at the bottom of the
screen, opens your personal MaxiFix page. To access the features on My
MaxiFix page you can select from the tabs:
My Questions – opens a list with links to the opened questions that you
have posted to the community.
My Cases – opens a list with links to the closed questions and tips that
you have contributed to the community.
Marked Posts – opens a list with links to Tips and discussions that you
are actively participating in.
My Profile – allows you to view your Autel account information including:
your Autel ID, personal information, MaxiFix score, phone number and
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register time, and edit your portrait.
Vehicle Preference –used to set up a list of preferred vehicles. The
preferred list allows you to limit the choices that displayed on the Select
Vehicle list to specific years, and makes. Click Set Year or Set Make to
set your preferred models. The preferred makes will also be displayed
in the Filter options on the Home page.
Share a Tip – allows you to share your personal repair experience with
the community.
Create a Tip
A “Tip” is a concise and complete description of the fix for a particular
vehicle repair issue.
Use the Cancel button at the right-side bottom of the page to cancel your tip
and return to the My MaxiFix page.
Or use the Submit button at the right-side bottom of the page to contribute
your tip to the community.
Use the Attach File button at the left-side bottom of the page to include
images or other supporting data with your question.
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View Profile Information
You can view your personal profile by clicking on your account ID or “My
Profile” in My MaxiFix section or edit portrait where applicable, and visit
other community members’ profile by clicking their portrait. Information
included in your profile determines how you are presented to the community,
and what type of information will be sent to you from the community.
My Messages
My Messages, the fifth option on the Navigation Menu at the bottom of the
screen, shows a list of message notification which is relevant to your
activities in the Question section. A notification icon will appear on the
top-right corner of “My Messages” if there is any new or unread message in
the Question section. The number on the notification icon indicates the total
number of the new and unread messages. The displayed number will be
reduced correspondingly after viewing. The message notification will appear
under the following two conditions:
Tap My Messages, select and open the message you want to read from the
list. If your problem is solved according to the reply, you should select one
Adopted Answer and close the question. If your answer is marked as
“Adopted!”, the prompt “Adopted! + 4” will be displayed permanently.
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Answers can only be rated by the MaxiFix member who asked the
question.
Close a Question
When a repair question that you've posted to the community is resolved,
you are encouraged to write down the case as a way to share a good
solution. This will help the other MaxiFix members to find useful information
for practical fix.
Support
Support, the last option on the Navigation Menu at the bottom of the screen,
opens a page that provides two ways to gain support from MaxiFix:
If you wish to contact the administrator of MaxiFix site, please use the
contact form. Select Support from the Navigation Menu to open the
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comment window. To allow the administrator to respond to your question or
issue, the following information should be provided:
Your name
A contact email address
A contact phone number
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15 Support
This application launches the Support platform which synchronizes Autel’s
on-line service base station with the tablet. In order to synchronize the
device to your on-line account, you need to register the product through the
Internet when you use it for the first time. The Support application is
connected to Autel’s service channel and on-line communities which
provides the quickest way for problem solutions, allowing you to submit
complaints or sent help requests to obtain direct services and supports.
Product Registration
Register your MaxiCOM Diagnostic Device to access the Support platform
and download update.
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Support Screen Layout
The Support application interface is navigated via four simple buttons on the
top navigation bar, operation of each is described below in turn from left to
right:
The main section of the Support screen is divided into two sections. The
narrow column on the left is the main menu; select one subject from the
main menu to display the corresponding functional interface on the right.
My Account
The My Account screen displays the comprehensive information of the user
and the product, which is synchronized with the on-line registered account,
including User Info, Device Info, Update Info and Service Info.
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Personal Info
The User Info and Device Info are both included under the Personal Info
section.
Update Info
The Update Info section displays a detailed record list of the product’s
software update history, including the product serial number, software
version or name, and the update time.
Service Info
The Service Info section displays a detailed record list of the device’s
service history information. The device’s serial number and a detailed repair
report, such as the fault type, changed components, or system reinstallation,
will be listed.
User Complaint
The User Complaint screen allows you to establish a new complaint case,
as well as to view historical complaint records.
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Figure 15- 2 Sample Complaint Screen
The User Complaint screen consists of two parts.
1. Option Bar
Period Filter – displays only the complaint records within the
defined period on the list.
Status Filter – displays the corresponding complaint records
according to the selected case status.
New Complaint Button – starts a new complaint case.
2. Complaint List
The complaint list normally displays all the complaint records of all time
and all status by default. The summary information for each complaint
item includes the Subject Name, Ticket ID, User’s Account ID, Date,
and the Case Status.
There are four case status types:
Open – indicates the complaint case has been started but not
processed.
Suspended – indicates the complaint case is being processed.
Waiting Customer Reply – indicates the complaint has been replied
by a service personnel, and requires feedback from the customer.
Closed – indicates the complaint case has been processed,
resolved, and closed.
> button on the right
To view the detailed complaint session, tap the ○
side of the case item.
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To establish a new complaint session
1. Register the product online.
2. Tap the Support application on the MaxiCOM Job Menu. The
device information is automatically synchronized with the online
account.
3. Tap Complaint on the Main Menu.
4. Tap the New Complaint button at the upper right corner. A
selection menu with a category of service channels displays.
5. Select a target service channel and click Next to continue. A
standard complaint form displays, on which you are allowed to
enter detailed information, such as personal information, vehicle
information, and device information, you can also attach image or
PDF files with the form.
6. Enter in each input field the appropriate information. In order to
settle the complaint more efficiently, it is recommended to fill out
the complaint form as completely as possible.
7. Select the required processing time on the last section according to
the urgency of the case.
8. Tap Submit to send the completed form to Autel’s online service
center, or tap Reset to refill it. The submitted complaints will be
carefully read and handled by the service personnel, and the
respond speed may depend on the processing time you’ve
required.
To make a reply in a complaint session
1. Register the product online.
2. Tap the Support application on the MaxiCOM Job Menu. The
device information is automatically synchronized with the online
account.
3. Tap Complaint on the Main Menu.
4. Select an existing complaint case item on the record list by tapping
the ○> button on its right side. The screen displays the complaint
session details.
5. Tap the Post Reply button on the upper right side after viewing, to
make a reply. An edit screen displays.
6. Input the content in the input field, and if necessary, upload an
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attaching file.
7. Tap Submit to post the reply.
8. Tap the States selection drop-down menu to reset a case state.
9. Tap the Update button to commit the newest update.
Data Logging
The Data Logging section keeps records of all sent or unsent (saved) data
loggings on the diagnostic system. The support personnel receive and
process the submitted reports through the Support platform, and send back
problem solutions within 48 hours. Support personnel will answer your
questions directly.
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Communities
The Communities section launches and synchronizes with the Technical
Forums on Autel’s official website www.autel.com, where you are allowed to
discuss technical topics or share information with, as well as ask for
technical advices or offer technical supports to all other members in Autel’s
online support communities.
To start a discussion
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2. Select a specific category on the Categories menu to better
pinpoint the topics you are most interested with.
3. Tap the ○> button on the right side of the topic item to view the
discussion. The posts contents are displayed.
4. Browse through all the posts by sliding the screen up and down.
Tap Go to original post when reaching the end of the discussion
to return to the first post.
5. Tap Reply to reply a specific post, or tap Reply to original post to
join and continue the whole discussion.
6. Enter your comment in the input field, and tap OK to submit your
post.
User Profile
The User Profile section allows you to set personal Avatar, check your
member status and other information, as well as to review your personal
posts in the communities.
Tap the Avatar image on the Communities screen to open the User Profile.
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Stuff – displays all the discussions you’ve posted at various forums in a
list.
Training Channels
The Training section provides quick links to Autel’s online video accounts.
Select a video channel by the language to see all the available online
tutorial videos from Autel for various technical supports, such as product
usage techniques and vehicle diagnostics practice.
FAQ Database
The FAQ section provides you comprehensive references for questions
frequently asked and answered about the use of Autel’s online member
account, and shopping and payment procedures.
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16 Quick Link
The Quick Link application provides convenient access to Autel’s official
website and to additional in automotive service sites.
To open a quick link
1. Tap the Quick Link application on the MaxiCOM Job Menu. The
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17 Function Viewer
The Function Viewer allows you to search the functions supported by our
tools and the software version information. There are two ways of searching,
either by searching the tool and the vehicle or searching the functions.
150
Figure 17- 2 Sample Function Viewer Screen 2
Search by the functions
1. Tap the Function Viewer application on the MaxiCOM Job Menu.
The Function Viewer application screen displays.
2. Tap the tool name on the top left to drop down the tool list, tap the
one you want to search.
3. Type in the function you want to search to the top right search
column. All the vehicles with this function will be listed with 8
columns, the Brand, Model, Year, System, Sub system, Function,
Sub function, and Version.
NOTE
Fuzzy search is supported, type in part of the function you want to search
can also find you all the related.
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18 Maintenance and Service
Maintenance Instructions
Follow these guidelines to maintain your tool and ensure its optimum
performance.
Use a soft cloth and alcohol or a mild window cleaner to clean the touch
screen of the tablet.
Do not use any abrasive cleansers, detergent, or automotive chemicals
to the tablet.
Maintain the devices in dry conditions and keep them within normal
operating temperatures.
Dry your hands before using the tablet. The touch screen of the tablet
may not work if the touch screen is moist, or if you tap the touch screen
with wet hands.
Do not store the devices in humid, dusty or dirty areas.
Check the housing, wiring, and connectors for dirt and damage before
and after each use.
At the end of each work day, wipe the device housing, wiring, and
connectors clean with a damp cloth.
Do not attempt to disassemble your tablet or the MaxiVCI Mini.
Do not drop or cause severe impact to the devices.
Use only authorized battery chargers and accessories. Any malfunction
or damage caused by the use of unauthorized battery charger and
accessories will void the limited product warranty.
Ensure that the battery charger does not come in contact with
conductive objects.
Do not use the tablet beside microwave ovens, cordless phones and
some medical or scientific instruments to prevent signal interference.
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Troubleshooting Checklist
A. When the tablet does not work properly:
Ensure the tablet has been registered online.
Ensure the system software and diagnostic application software are
properly updated.
Ensure the tablet is connected to the Internet.
Check all cables, connections, and indicators to see if the signal is
being received.
B. When battery life is shorter than usual:
This may happen when you are in an area with low Wi-Fi signal
strength. Turn off your device when not in use.
C. When the tablet cannot be turned on:
Ensure the tablet is connected to a power source or the battery is
charged.
D. When you are unable to charge the tablet:
Your charger maybe out of order. Contact your nearest dealer.
You may be attempting to use the device in an overly hot/cold
temperature. Try changing the charging environment.
Your device may have not been connected to the charger properly.
Check the connector.
NOTE
If your problems persist, please contact Autel’s technical support personnel
or your local selling agent.
DANGER
1. The built-in Lithium-ion Polymer battery is factory replaceable only;
incorrect replacement or tampering with the battery pack may cause an
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explosion.
2. Do not use a damaged battery charger.
Do not disassemble or open crush, bend or deform, puncture or shred.
Do not modify or remanufacture, attempt to insert foreign objects into
the battery, expose to fire, explosion or other hazard.
Make sure to use the charger and USB cables only that come together
in the package. If you use the other charger and USB cables, you might
incur malfunction or failure of the device.
Only use the charging device that has been qualified with device per the
standard. Use of an unqualified battery or charger may present a risk of
fire, explosion, leakage, or other hazard.
Avoid dropping the tablet. If the tablet is dropped, especially on a hard
surface, and the user suspects damage, contact support.
Move the tablet closer to your network’s base station to improve battery
life.
The battery recharging time varies depending on the remaining battery
capacity.
Battery life inevitably shortens over time.
Since over charging may shorten battery life, remove the tablet from its
charger once it is fully charged. Unplug the charger, once charging is
complete.
Leaving the tablet in hot or cold places, especially inside a car in
summer or winter, may reduce the capacity and life of the battery.
Always keep the battery within normal temperatures.
Service Procedures
This section introduces information for technical support, repair service, and
application for replacement or optional parts.
Technical Support
If you have any question or problem on the operation of the product, please
contact us (see the following contact info) or your local distributor.
154
AUTEL CHINA HQ
AUTEL EUROPE
AUTEL AUSTRALIA
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Repair Service
If it becomes necessary to return your device for repair, please contact us
first and then download the repair service form from www.autel.com, and fill
it in. The following information must be included:
Contact name
Return address
Telephone number
Product name
Complete description of the problem
Proof-of-purchase for warranty repairs
Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or
with approved credit terms.
8th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan, Shenzhen,
518055, China
Other Services
You can purchase the optional accessories directly from Autel’s authorized
tool suppliers, and/or your local distributor or agent.
Contact information
Product or part name
Item description
Purchase quantity
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19 Compliance Information
FCC Compliance FCC ID: WQ8MX808-TPMS
This device complies with Part 15 of the FCC rules and Industry
Canada’s license-exempt RSSs. Operation is subject to the following two
conditions:
Cet appareil est conforme aux CNR exempts de licence d’Industrie Canada.
Son fonctionnement est soumis aux deux conditions suivantes:
WARNING
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
NOTE
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation.
This equipment generates uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
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-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
SAR
The radiated output power of this device is below the FCC radio frequency
exposure limits. Nevertheless, the device should be used in such a manner
that the potential for human contact is minimized during normal operation.
Although the SAR is determined at the highest certified power level, the
actual SAR level of the device while operating can be well below the
maximum value. This is because the device is designed to operate at
multiple power levels so as to use only the power required to reach the
network. To avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to antenna should be minimized.
RF WARNING STATEMENT
The device has been evaluated to meet general RF exposure requirement.
The device can be used in portable exposure condition without restriction.
RoHS COMPLIANCE
This device is declared to be in compliance with the European RoHS
Directive 2011/65/EU.
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CE COMPLIANCE
This product is declared to conform to the essential requirements of the
following Directives and carries the CE mark accordingly:
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20 Warranty
Limited One Year Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the
original retail purchaser of this MaxiCOM Diagnostic Device that should this
product or any part thereof during normal usage and under normal
conditions be proven defective in material or workmanship and results in
product failure within 1 year period from the date of purchase, such defect(s)
will be repaired, or replaced (with new or rebuilt parts) with Proof of
Purchase, at the Company’s option, without charge for parts or labor directly
related to the defect(s).
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IMPORTANT
All contents of the product may be deleted during the process of repair. You
should create a back-up copy of any contents of your product before
delivering the product for warranty service.
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