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    All The Questions Are From The Case "Zoom Video Co...

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    All The Questions Are From The Case "Zoom Video Co...

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    Question: All the questions are from the case “Zoom Video
    Communicati…
    Answers from our experts for your tough
    homework questions

    All the questions are from the case “Zoom Video


    Communications: Eric Yuan's Leadership During COVID- Enter question
    19”.
    Do not forget to go through the complete case and exhibits before
    answering given on HBR case
    study page. and answer the following
    questions:
    Ques 1 :
    i) Why has Zoom seen such widespread adoption
    during the crisis relative to its competitors? Answer Continue to post
    mandatorily
    in points.
    20 questions remaining
    ii) How are the dynamics of Zoom’s user base
    and utilization likely to change after social distancing
    measures
    become less necessary? How should the company prepare for that
    change? Answer mandatorily
    in points.
    III) What are Zoom’s competitive advantage? Are
    these competitive advantages sustainable? Answer
    My Textbook Solutions
    mandatorily in
    points.

    Expert Answer

    Anonymous answered this


    Was this answer helpful? 1 0 Principles of... Advertising... Advertis
    34 answers
    21st Edition 9th Edition 9th Editio
    Zoom application is basically known for its realiability and it
    doesn't have such latency that makes some
    services hectic or
    painfull for long extended conversations.Zoom is designed to make
    It department View all solutions
    comfortable and people can start their video calls
    free as long as they are kept under 40 minutes and
    below 100 people
    or participants.There are various features which are available on
    Zoom such as;

    -You can upload a picture or video to create your background as


    virtual.

    -Zoom only make video calling products.

    1-(a)Zoom application has greatly take the advantage during the


    crisis of covid-19 and dozen of users in
    the countries has picked
    up the traction.

    (b)During the covid -19 crisis schools get closed and country
    stuck indoors as the coronavirus spreads so
    the scenario get
    changed into turning video calls to chat with schools
    working,offices,family,friends,
    colleagues ,customers and
    classmates.Zoom spread widely across the schools and offices mainly
    to
    conduct the work online.

    (C)Zoom ranked at top -(Apple's) rankings as most popular free


    app in countries.Investors also love to invest
    here.

    (d) Amongst the schools and offices zoom is the loved app which
    is being used among everyone.

    (e)According to the data from company App Annie ,the stocks


    sells for 58 times revenue and moreover it is
    compared with the
    price to sales ratio of Microsoft ,and it has gained 26% since Feb
    2019.

    2-(a) Due to the spread of covid many people forced to stay at


    homes and follow the social distancing
    measures so many people have
    found some creative measures to virtually stay in touch and social
    with
    each other.

    (b)Dozens of video calling services are taking place and it has


    risen to the top.

    (c) Daily downloading of zoom app has increased and increasing


    with every second.According to the Zoom
    daily users has risen to
    200 million in March up from 10 million in December.

    (d) It has been a great success for the company during covid-19
    as people were forced to stay in homes in
    order to lessen the
    spread of virus so in order to work with ease Zoom app has become
    the necessity for
    many people who were working and this social
    application has benefitted the school going child too.

    (e)Understanding the need makers took the advantage and to


    balance the the physical health of people
    while continuing their
    work ,company took a great initative by introduction the app.

    3-(a)This shift pose a great change among the people to work


    from home while maintaing their healthy life
    balance.

    (b)Zomm app has become the hour need and it is gaining traction
    in the face of competition for some of
    the other biggest
    companies.

    (c)Zoom stock has rise upto 58 times revenue and has plunged 32%
    .

    (d)Zoom has the realiability factor which has led to the


    incredible adoption combined with honesty.

    (e)People are loving the experience of Zoom as Zoom one


    advantage is that it has only focused upon
    making video calling
    products and making sure people like them.Zoom is getting all the
    buzz even against
    the large companies like Skype,Google Hangouts,
    Microsoft Teams etc.

    Comment
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    Questions viewed by other students

    Q: Shortly after a lockdown brought about by the Covid-19 pandemic,


    Companies like Zoom and Microsoft Teams have
    taken the world by
    storm. It has become a synonym for video conferencing services to
    connect and continue with
    businesses and online classes as work
    from home has emerged as a new born in this pandemic. Zoom emerged
    as
    user friendly and preferred by most of the school...

    A: See answer

    Q: Read the case study called Zoom Video Communications: Flash in


    the Pandemic or Enduring Success What is the role
    of Zoom? Explain
    the pertinent elements of the case. What is it about? Who are you?
    Write a paragraph (10+
    sentences) explaining this.

    A: See answer

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