Invoice
Sending an invoice to NTNU
Sending an invoice to NTNU
It is a requirement that all Norwegian suppliers send their invoices and credit notes to NTNU electronically, in the Norwegian PEPPOL-standard – Elektronisk Handelsformat (EHF).
To ensure an efficient billing process and avoid delays, we also recommend invoicing via PEPPOL for NTNU's suppliers outside of Norway – but this is not a requirement.
NTNU’s requirements for all invoices and credit notes:
- The invoice or credit note must be typewritten and addressed to NTNU.
- All invoices must contain information in accordance with standard bookkeeping requirements.
- Cumulative or collective invoices, meaning an invoice that contains multiple single invoices, will not be accepted.
- All invoices must refer to one of NTNU's valid purchase order numbers, which contains 9 digits (for example 6000xxxxx).
- In electronic/PEPPOL invoices, the order number must be entered in the field: Invoice/OrderReference/ID. Please note that this field should only contain our order number.
- If an order number is not provided, please refer to one of NTNU’s 8-digit cost center numbers.
- In electronic/PEPPOL invoices, the cost center number must be entered in the field Invoice/BuyerReference/ID. In this case, only our cost center number should be entered in this field.
Please note that if the invoice sent to NTNU does not fulfill the above requirements, it will not be processed nor returned to sender.
Getting started sending electronic invoices to NTNU
If you would like to send us invoices electronically/in the PEPPOL-format, it will not be necessary for the supplier and NTNU to enter into a formal agreement.
It will, however, be necessary for you as the supplier to have an invoicing system or to use an online portal.
Sending us invoices by email
- Suppliers outside of Norway may send their invoices and credit notes as pdf-attachments by email to [email protected]
- This email address is only used for receiving pdf-invoices and credit notes. For any other inquiries, please contact us at [email protected].
- Please ensure that only one pdf-invoice is sent per email. We are unable to accept multiple pdf-invoices within the same email.
- Do not include any invoice details in the email. Only the pdf-attachment will be automatically uploaded and registered in our system. Any text or links in the subject or body of emails will not be opened, read, or processed.
- Do not attach any additional attachments in the email. Any appendices or specifications must be included in the same file as the invoice/credit note.
- It’s also important not to include any handwritten text or markings on the invoice, as the email will be forwarded to automatic interpretation and verification in our system. Any handwritten notes or other markings may lead to misinterpretation of the information on the invoice.
- Invoices that are sent via email with unsupported files or separate appendices or specifications will not be processed nor returned to sender.
Please also note that Norwegian suppliers cannot send pdf-invoices to NTNU. All invoices from Norwegian suppliers must be sent to us electronically.
Payment reminders or debt collection notices
Both Norwegian and international suppliers can send us reminders, debt collection notices/claims, or interest notes via email. These can be sent to: [email protected].
Please use the subject field to briefly describe your submission, such as “Reminder of payment”.
Reminders, debt collection notices/claims, or interest notes can also be sent by post to the following address:
NTNU
Økonomiavdelingen
Postboks 8900, Torgarden
7491 Trondheim
Norway
Please note that this does not apply to invoices or credit notes, which from Norwegian suppliers must be sent in electronic format (EHF). International suppliers can send us invoices and credit notes in PDF-format via email – but not by post.
Supplier letter
Contact
- For more information about e-invoicing, please contact [email protected]
Invoice Address
Invoice Address
Invoice address for electronic invoice:
- EHF: NO974767880
- NTNU PEPPOL address: 0192: 974767880
Email address for PDF-invoices:
This email address is only used for receiving invoices as pdf-attachments. Please note that this is only an option for suppliers outside of Norway.
Customer information
Customer information
Customer Name: NTNU
Customer Address: N-7491 Trondheim, Norway
Organization Number: 974 767 880