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Overall Review Sentiment for Lark
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Lark is a very useful tool for workplaces. It's filled with useful features such as video meetings, chat, email, and much more. We use it daily at my company, and it is incredibly useful. It was very easy to implement at our workplace. The customer support is good, and they are very helpful. It took us only around 2 days to set it up in full, and it made our workplace much better. I also love the beta feature AnyCross, which lets us integrate Lark with many other software tools we use. Review collected by and hosted on G2.com.
Some of the documentation is exclusively available in Chinese, which makes some problems take longer to fix. Also, one of their documentation pages say they provide an ADFS integration, but I am struggling to find any other mention of it or a setup guide. Also, the web interface is lacking some major features (like the forced signature in Lark Mail). Overall, all of these issues are minute when compared to the positives of using Lark. Review collected by and hosted on G2.com.
The website is user-friendly and offers various features such as Meetings, Calendar, and Docs, with easy integration of other apps. The mobile app version is the best. Review collected by and hosted on G2.com.
Some features on the mobile app, such as viewing recorded meetings, are not available on the website; they can only be viewed on the mobile app. Review collected by and hosted on G2.com.
Ive been used Lark, what i loved about it:
1. Literally SuperApp! you can do anything here, meeting, chat planning, docs, spreadsheet, cloud storage. all in you can get with great price.
2. Amazing Possibility with lark "base" feature. you can do anything, with any table, you even can make CRM app in Lark.
3. Lark available in many ecosystem, mac, windows, phone, and also apple.
4. Great usability. You can work together with your colleague in this app
5. in app vido conference tools. for you company who online meet frequently, this feature helps you save a lot of money.
6. Great chat feature. the chat feature is well built. it looks fun with many emojis. although we could share almost everything there.
7. plenty of feature i havent explored yet. Review collected by and hosted on G2.com.
1. in "Base" its too many possibility, limitless customization make your first time using lark is not that simple. you need to set it correctly.
2. Customer support doesnt help that much. due to limitless customization on base, customer services can't always help you with your thought. Review collected by and hosted on G2.com.
I like how Lark integrates all the functions together and makes itself a one-stop-for-all collaboration tool.
Easy to use, covering most most of features needed at work. Especially Lark document, the templates are quite handy, easy to share and collaborate, I use it not only at work but also for my personal documents and other project.
UI is clean too. Also easy to install, all you need is installing Lark, even not if you just wanted to check Lark documents. Review collected by and hosted on G2.com.
I don't like the latest UX adjustment of Lark as much... I'd prefer the previous version (the version that opens lark documents in broswer by default) Review collected by and hosted on G2.com.
The user-friendly interface of Lark is one of its best qualities. The software is very easy to use, so team members who are not tech-savvy or tech-savvy can rapidly adapt. Our workspace is kept clutter-free because to the neat and well-thought-out arrangement, which helps us concentrate on our job without interruptions. Review collected by and hosted on G2.com.
When utilizing Lark for the first time, some users might discover that there is a learning curve, particularly if they are used to using another collaborative platform. It may take some time to switch to a new tool, and training could be required to make sure everyone in the team is utilizing it efficiently. Review collected by and hosted on G2.com.
lark enables multiple functions to be embedded within one application
from documents accessing, smart process, workday, reimbursement, desk sharing, corporate trip, oncalls, etc. Lark also enable us to connect with other internal stakeholders internationally and find out the reporting structure transparently.
the angel on call bot however, needs more improvement . Review collected by and hosted on G2.com.
lark notifications can be too much , but after some time mastering lark, this is no longer an issue.
sometimes the buzzing feature is a bit disruptive as other people are not considerate. Review collected by and hosted on G2.com.
Working with Lark this month has completely transformed the way my team communicates and works on projects. Features of team collaboration are highly recommended. I like big apps that I can integrate with, like GitHub and Jira. One of the biggest benefits of Lark's project management system is the ability to customize automatic reports. Note that there are regular updates that bring new SaaS platforms to the application.
Lark has integrations with many social networking platforms. Using Lark has greatly reduced our time and provides detailed information about all software including text and search, video recording and translation, and supports translation in various formats used. I use Lark to create workflows in my work organization. Review collected by and hosted on G2.com.
Nothing, but the only thought that comes to mind is that customer service may occasionally take a while to respond. Review collected by and hosted on G2.com.
Everything is combined into one super productivity apps, from messaging, document, spreadsheet, file management, HRIS, project management, and many more. The user interface also easy to navigate and can be integrated with many apps. My most useful feature is Lark can differentiate notifications sound between mention, regular chat, and important messages so I can have more focus & less distracting than using other messaging apps. Review collected by and hosted on G2.com.
When handling big content/data in Lark Sheets & Docs, it becomes super slow and sometimes can't be used at all. Review collected by and hosted on G2.com.
Lark is a modern, User-friendly app and the interface is clean and easy to use. The
Visualisation and Objective to interact with my wider team is clear and informative. I also like the intergration with Gmail that sends you reminders for the upcoming meeting. I love that it motivates me to want to do better. The platform is very intuitive and the hashtags and giphy functionality makes it fun and feel very natural. Review collected by and hosted on G2.com.
Nothing in particular stands out as something i dislike about Lark Review collected by and hosted on G2.com.
Its super innovative. Beyond messaging, what I liked the most is the real-time word processing feature it have. Its really cool because during meetings, you can scroll and mark things from your session, and go back to what the presenter is showing with a single click. That's great. Review collected by and hosted on G2.com.
It took me a bit to register and download the app in my mobile to be able to use it. That wasn't great. Review collected by and hosted on G2.com.
So many features with lark. Creating documents, sharing documents in chat and how you can manage perms directly from the chat message is by far the best feature. Review collected by and hosted on G2.com.
I guess the 30 day login feature. I mainly use lark for work. My account doesnt need to be secure. I wish I didnt have to login every 30 days. Review collected by and hosted on G2.com.
In LARK we can create forms and cummincate with the team and share files, etc.. all in one single platform.
Can work online and offline, it has desktop application. ease of implementation. Review collected by and hosted on G2.com.
Still in testing phase, so far the implementation works fine. Review collected by and hosted on G2.com.
Lark have Lark has many features that can be explored and used to help with the work process. The procedure of communicating with employees has been simplified, and all levels can now be accessed without restriction.
The usage of documents enhanced with the base features makes information attractive to present.
The data in the Lark Sheet can be easily linked to other data, but some points relating to the formulas in the Lark Sheet are occasionally less precise.
The service offered by the support team is also satisfactory; the response time is adequate, and the team is attempting to find a solution to satisfy the client's needs or limits.
Thank you so much, lark. I'm hoping you can add some payrolll fiture to supplement the current fiture. Review collected by and hosted on G2.com.
The formulas in the Lark Sheet are occasionally less precise and not provide yet for all data approval pic. Review collected by and hosted on G2.com.
I best features I loved about lark from my previous experience are the team collaboration features as me and my team have used it collectively to improve our workflows and achieve more efficient results as it combines the emails , chats and docs at one place. The video conferencing feature is also awesome and we use it for our town halls.I also like the security it provides with your documents which allows safe and encrypted file sharing without much hassle. The UI is also great and well designed , it displays the chats and calendar and other important data upon the dashboard. Review collected by and hosted on G2.com.
I personally don't find any issue with the product specifically other than some bugs here and there. The major problem I faced is during the entire sign up process, it was really confusing as it lagged a lot while submitting the details after filling them up. Other than this I have not much criticism for it. Review collected by and hosted on G2.com.
Entre algunos puntos destacables de Lark, considero lo siguiente:
Traducción:
El traductor simplifica la comunicación multilingüe con su capacidad de traducción en tiempo real. Aunque se destaca por su efectividad, se puede mejorar la traducción entre español y chino. A pesar de ello, el servicio de traducción de mensajes, imágenes y subtítulos en reuniones virtuales resulta sumamente útil y facilita las interacciones entre hablantes de diferentes idiomas.
Calendario Planificador:
Con esta herramienta se elimina la necesidad de preguntar disponibilidad a colegas para coordinar reuniones. Con un simple vistazo a los calendarios de los participantes, se pueden programar citas sin complicaciones. Esto agiliza la organización de eventos y optimiza el tiempo de todos los involucrados.
Compartición de documentos:
Es un recurso valioso para la gestión de archivos de equipo. Permite acceder y editar documentos desde cualquier lugar, facilitando el trabajo en equipo. La actualización en tiempo real y el almacenamiento en el servidor de Lark aseguran la eficiencia y la disponibilidad constante de la información.
OKRs:
Dentro del sistema hay herramientas efectivas para el control y la monitorización de proyectos y objetivos clave (OKRs). La capacidad de compartir y etiquetar a los responsables de cada objetivo optimiza la comunicación y el seguimiento. La visualización del progreso en porcentaje brinda una manera sencilla de evaluar el avance hacia los objetivos establecidos.
Tareas:
Las tareas en Lark son simples y eficientes. La opción de convertir conversaciones en tareas agiliza la organización de actividades y proyectos. La facilidad de crear tareas contribuye a mantener un flujo de trabajo organizado y productivo.
Base
Lark proporciona bases que simplifican la estructuración y almacenamiento de información relevante. Los tableros de mandos y la funcionalidad Kanban ofrecen herramientas avanzadas para el seguimiento y control de proyectos. La flexibilidad para personalizar estas bases según las necesidades individuales es una característica apreciada. Las automatizaciones facilitan tareas y optimizan los flujos de trabajo. Review collected by and hosted on G2.com.
Hasta ahora no hay algo que me disguste de Lark, sin embargo si hay algunas sugerencias del como mejorar, en cuestión de las encuestas de satisfacción al cliente, las estoy realizando mediante tabletas en las sucursales y el cliente puede contestarlas al momento, sin embargo el hecho de que se actualice sola la encuesta es algo que pueden mejorar y sería mucho mejor. Review collected by and hosted on G2.com.
It's an integrated Google docs / Slack / Kanban and everything else replacement. The group chat features are intuitive and well-designed. I manage workstreams across xfn colleagues across English and Chinese, and the translation tools are top notch a well. A lot of sensible design decisions and clearly empathy for use cases.
The document suite is a strong step above Google's offerings and more in-line with the quality you'd expect from Notion or Coda. Also, the stickers are cute!
Overall kudos to the team! Keep it up. Review collected by and hosted on G2.com.
I'd say there are some unintuitive interactions - although minor.
One new feature that I have big gripe with is the default to opening docs in Lark rather than in a browser tab like before. It makes doc organization messier - it's also possible to layer open docs inside the Lark UI, so you'd need to "x out" of 3-4 docs inside Lark before seeing the folder hierarchy again. Review collected by and hosted on G2.com.
I have been using Lark for a month now, and it has truly revolutionized the way my team collaborates and manages projects. The platform seamlessly integrates messaging, video conferencing, and document collaboration, providing a one-stop solution for all our communication needs. Our company used it to smoothen daily operation.
One standout feature of Lark is its intuitive interface, making it incredibly user-friendly. The chat functionality allows for quick and efficient communication, and the real-time collaboration on documents has significantly improved our team's productivity. The inclusion of video conferencing eliminates the need for third-party tools, streamlining our workflow.
Lark's robust project management tools have been a game-changer for us. The ability to create, assign, and track tasks within the platform ensures that everyone is on the same page, promoting accountability and timely project completion.
Another notable benefit is the seamless integration with other productivity tools, further enhancing our workflow efficiency. Whether it's Google Drive, Dropbox, or calendar applications, Lark brings everything together in one cohesive platform.
Overall, Lark has proven to be an invaluable tool for our team, fostering collaboration, enhancing communication, and boosting overall productivity. If you're looking for a comprehensive solution to streamline your team's workflow, I highly recommend giving Lark a try. Review collected by and hosted on G2.com.
Firstly, the mobile app could benefit from some optimization. While it provides essential features, refining the interface for smoother navigation and quicker access to key functions would be beneficial. Improved responsiveness and reduced load times would contribute to a more seamless mobile experience.
Additionally, although Lark integrates with various productivity tools, there's room for expanding the list of supported third-party applications. A wider range of integrations would allow users to tailor their workflow more precisely to their specific needs. Review collected by and hosted on G2.com.
The features which I find best of Lark are as follows -
1. From my onboarding experience I can surely say that its very easy to integrate in your custom workflows regardless the type of business. The UI is also commendable and very friendly to use. The security is also top notch in lark as there is safe sharing of documents, messages in teams and other individuals.
2. I find the dashboard to be well designed, It perfectly consists of group chats, private messages and calender assistant so one doesn't need to navigate through various tabs. The team collaboration features are recommended and are fairly great.
3. The free plan is really enticing. Unlike other platforms who don't provide full features or just provide the basic one, Lark allows up to 50 users. It is available for both the mobile and on the web and is great. Review collected by and hosted on G2.com.
The features on which Lark needs to be improved are as follows -
1. Although the dashboard has all the basic features at display. I found that when you require specific tools for unique tasks one may have to delve in and search through various tuitorials to achieve the end result.
2. I believe that its 200gb storage is not enough if you operate a large scale enterprise. Because hundreds of mails and messages would take over the entire cloud storage.
3. I think as its a new product it will take more updates to make it more free of bugs and glitches as you can spot some like when logging in and using the calender. Review collected by and hosted on G2.com.
The best features about it are:
1. There are tons of dates I have to cope up with which makes it difficult to remember every important event. Lark has a team calender feature which lets me be reminded of the important dates and also share them with my team.
2. Lark integrates chat, video conferencing, file sharing, and even expense reporting all into one place, which makes it so easy for me to perform various tasks and simultaneously manage the expenses side by side.
3. There are times when I need to take into consideration the opinions of my team members on various matters, and that is when Lark comes into play. Lark lets me create surveys and share those with my team, which makes it easier to take in and validate their points. Review collected by and hosted on G2.com.
The least helpful features about it are:
1. Lark is great to use for communication within the the enterprise with your team members but it is not optimum to use for communicating with external professionals and enterprises who are unavailable on Lark.
2. Sometimes our team members look for some specific features and use cases but the features on offer appear a bit overwhelming with a lot to navigate.
3. The onboarding can be complex occasionally during certain sign-up processes. We had our whole team on Lark and the work was mostly storage based, so 200GB of cloud storage that Lark offered was not enough for us. Review collected by and hosted on G2.com.
La herramienta de traducción de Lark ofrece una solución práctica para el desafío de la comunicación en varios idiomas en tiempo real. Aunque muestra una efectividad notoria, se podría considerar la posibilidad de mejorar la precisión en las traducciones entre el español y el chino. A pesar de este pequeño aspecto a pulir, el servicio de traducción demuestra ser de gran utilidad al momento de intercambiar mensajes, compartir imágenes y proporcionar subtítulos en reuniones virtuales, enriqueciendo la interacción entre personas que hablan diferentes lenguas.
Evaluación del Calendario de Lark:
Con la inclusión de esta característica, se elimina por completo la necesidad de hacer preguntas a los colegas para cuadrar horarios de reuniones. Con un simple vistazo a los calendarios individuales de los participantes, se puede coordinar citas sin complicaciones. Esta función agiliza de manera significativa la organización de eventos y maximiza el aprovechamiento del tiempo por parte de todos los involucrados.
Experiencia con la Compartición de Documentos:
La función de compartición de documentos emerge como una herramienta esencial para gestionar los archivos de equipo de manera efectiva. Posibilita el acceso y la edición de documentos desde cualquier ubicación, lo que facilita la colaboración en equipo. La capacidad de actualización en tiempo real y el almacenamiento seguro en el servidor de Lark garantizan la eficiencia y la disponibilidad continua de la información, contribuyendo así a un flujo de trabajo fluido y productivo.
Análisis del Módulo OKR:
Dentro de la plataforma, se encuentran disponibles herramientas altamente eficaces para el control y monitoreo de proyectos y objetivos clave (OKRs). La funcionalidad de compartir y asignar responsables para cada objetivo optimiza la comunicación y el seguimiento. La representación visual del progreso en forma de porcentaje brinda una manera intuitiva de evaluar el avance hacia los objetivos establecidos, facilitando la toma de decisiones informadas.
Impresiones sobre la Gestión de Tareas:
Las características relacionadas con la gestión de tareas en Lark demuestran simplicidad y eficiencia en acción. La posibilidad de convertir conversaciones en tareas agiliza la organización de actividades y proyectos. La facilidad para crear tareas contribuye en gran medida a mantener un flujo de trabajo ordenado y productivo, aumentando la efectividad en la ejecución de tareas cotidianas.
Reflexiones sobre las Bases de Lark:
Lark ofrece un conjunto de características que simplifican la estructuración y el almacenamiento de información relevante. Los tableros de mando y la funcionalidad Kanban presentan herramientas avanzadas para el seguimiento y control de proyectos. La flexibilidad para personalizar estas bases según las necesidades individuales agrega un valor considerable. Además, la incorporación de automatizaciones optimiza las tareas y mejora los flujos de trabajo en general. Review collected by and hosted on G2.com.
Hasta el momento mi experincia ha sido muy satisfactoria para automatizar y asignmar tareas a mi equipo de trabajo, ya que me permite medirlos en tiempo real y sin la necesidad de realizar gráficas o análisis complementarios. Review collected by and hosted on G2.com.
Lark Suite se ha convertido en una solución integral que está transformando la forma en que trabajamos en nuestra empresa y aportando mucho en la digitalización de esta, lo que más me gusta es:
- La estructura de información de empleados junto con asistencia y aprobaciones agiliza procesos de RRHH.
- La medición y análisis de datos es sencillo, gráfico y aporta información valiosa.
- El almacenamiento en la nube permite trabajo colaborativo en tiempo real.
- Las bases de datos con funciones avanzadas son una herramienta muy potente.
- La gestión de tareas es muy práctica, con notificaciones y opciones de organización.
Tener todo integrado (calendario, reuniones, mensajería, documentos) esto nos permite organizar y ser más productivos al no tener que estar cambiando en multiples herramientas, además que sigue siendo igual o más potente que muchas de ellas.
Sin duda es una solución muy importante para nuestra empresa que agilizará muchos procesos administrativos y beneficiará el trabajo en equipo Review collected by and hosted on G2.com.
Aunque Lark Suite nos ha beneficiado mucho, identificamos algunas áreas de oportunidad para mejorar:
- Traducción en tiempo real al español para reuniones internacionales.
- Curva de aprendizaje más suave para funciones avanzadas.
- Fórmulas de sheets traducidas del inglés para facilitar adaptación.
- Traducción de approval y attendance al mercado mexicano. Review collected by and hosted on G2.com.
Lark tiene bastates funcionalidades y lo mas genial como lo describe su producto all in one, hay muchos aspectos que me han encando de su plataforma, Yo como Ingeniero en software y por la teclogía que utilizan. tendria que calificarlo por su:
* Facíl uso y adopción.
* Disponibilidad al usuario.
* Integridad de los datos.
* Solucionador de problemas.
* Flujos y automatizaciones bien estructuradas.
* Velocidad.
* Mejora de la Comunicación (llamadas, messenger, Video conferencias).
* Trabajar colaborativo con documentos.
* Almacenamiento en nube y administrador de tareas.
* Integraciones con API y grupos de comunidad que tiene hay una retroalimentación colaborativa.
*Soporte técnico Capactitado que te atienden al instante para cualquier duda.
En Base a mi esperiencía usandolo lark pongo mis siguientes observaciones del producto
Traducción: Es real la precisión de la traducción de los 3 idiomas predeterminados, pero nos gustaria que ya lo habiliten en español, sobre todo porque nuestra comunicación es directamente con china, aunque hay incrementado la mejora de la comunicación con ellos atravez del chat y los documentos, nos gustaría que lo habilitaran para idioma español para llamadas y videollamadas.
Calendarío: Exelente para administrar nuestros tiempos y reuniones, nos da una visibilidad y trazabilidad de lo que hacemos día con día haciendolo siempre mas productivo. sobre todo porque ahi mismo puedes agregar las meeting notes en las reuniones y puedo volver a regresar a ver que paso o si no tuve oportunidad de ir a la reunión puedo retomar la grabación y ponerme en contexto.
Almacenamiento: Nos ha funcionado bien para Administrar y compartir archivos en diferentes formatos, hemos tenido limitantes al subir archivos porque manejamos cantidades grandes de información y de archivos por ejemplo Excel que pesan mucho. y espero lo puedan expandir para ciertos clientes.
Documentos: Me ha encantado la facilidad para realizar el maquetado de mis proyectos en los documentos con las herramientas de maquetación que tiene y sobre todo la practicidad de insertar documentos sobre el mismo, videos, imagenes, Excel etc tiene mucho para crecer e ir incrementando su practicidad. lo que yo agregaría es solo poder darle formato para imprimir en distintos tamaños ya que en ocaciones hay que imprimir algunos formatos y los margenes de impresión cambian entonces tengo que ajustar manualmente. Para los documentos en Excel hay diferencia entre las formulas que se usan en español hay ciertos problemas con algunos colaboradores que no estan familiarizados con el ingles.
Base: Considero que es lo mas fuerte que tiene lark la integraciones con API, con Aprobaciones y los flujos de automatización es lo que mas usamos día con día, nos ha ayudado a resolver problemas que por tamaño de datos y formulas y actualizaciones nos llevaban días en hacerlo hoy con lark me toma horas en hacerlo y da mucho valor a los usuarios, lo unico que propongo que es se de una buena capacitación con esperiencia de otros usuarios el saber como solucionaron los problemas dentro de su organización para poder aplicarlo a otras empresas ya que la documentación solo viene como usarlo.
Temas de configuraciones y levantamiento de lark
Al principio no fue sencillo porque nuestra organización no estaba bien estructurada hicimos cambios en la organización implementado niveles de usuarios, puestos organigramas y departamentos, entonces fue mucho mas sencillo configurarlo ya que por temas de aprobaciones y attendance necesita flujos, y decisiones todo parte de los usuarios como lo tengas configurado ahora nos es mas facíl el uso de la administración de lark.
wikis
Es una herramienta de base de conocimientos que se esta implementado por ahora , el reto que estamos enfrentando es poder hacer una telaraña de información para distintos tipos de usuarios sobre todo porque no todos deben tener derecho a la información. nos gustaria que dentro de las wikis se pudieran habilitar permisos para vistas del documentos por niveles o perfiles de usuario ya que por el momento la asignación de wikis seria manual para cada usuario pero de momento nos ha servido para plasmar nuestros procesos, manuales e instructivos de trabajo.
OKR es algo que quiseramos implementar una vez que la adopción de nuestros lideres este completa con la capactiación adecuada para poder llevar al siguiente nivel, cambiar el paradigma actual y la cultura de trabajo tener nuestros objetivos y KPI bien alineados. Review collected by and hosted on G2.com.
* La curva de aprendizaje no todos lo entienden.
*Resistencía al cambio por el uso de nuevas tecnologías.
*Los base estan limitados a 20K registros. Review collected by and hosted on G2.com.
It's got everything I need for me as a new solopreneur - an online appointment management software, a full-featured tasks software (that gives the likes of JIRA, Asana a good run for their money) and all the basic productivity apps I need. More people need to get on Lark! Review collected by and hosted on G2.com.
Too feature rich! I think maybe a setup wizard to configure a personalised "starter" version might help to narrow down the features for a new user so it's less overwhelming. Review collected by and hosted on G2.com.
Lark combines everything that I have experienced with other platforms into one big app, where I can see the end-to-end process for all my work and projects.
As a developer, I'm able to integrate with many apps that are important to me like GitHub, Jira, etc.
I am also still able to embed Figma designs
The app has super fast video calling and messaging, making it super intuitive and a great experience to use Review collected by and hosted on G2.com.
Not much, but documentation for building third party apps or using the AnyCross platform would be helpful to enabling me to customize my app experience more. Also, customer support that is more familiar with developer support would be helpful as well. Review collected by and hosted on G2.com.
Having been a dedicated user of Lark during my tenure at a previous company, where I had full access to its extensive features, my experience has set a benchmark for collaboration tools. Transitioning to my current workplace, where the tool's capabilities are limited, has been somewhat disappointing. Lark's comprehensive features for messaging, video conferencing, and document collaboration were instrumental in streamlining our workflows. It not only enhances productivity but also contributes significantly to a more streamlined and effective collaborative environment. Review collected by and hosted on G2.com.
Given the advantages I've witnessed, I'd gently suggest considering an expansion of feature access, especially for enterprises like ours. This move could undoubtedly contribute to a more seamless and productive collaborative experience. Review collected by and hosted on G2.com.