Top Free UCaaS Platforms

Check out our list of free UCaaS Platforms. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all UCaaS Platforms to ensure you get the right product.

View Free UCaaS Platforms

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
36 UCaaS Platforms Products Available
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Zoom Workplace
(55,434)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in UCaaS Platforms software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communicatio

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoom is a software application used for video sessions, conferences, and virtual meetings, with features such as screen sharing, recording, and integration with other tools.
    • Users frequently mention the ease of use, clear audio and video quality, robust performance even on low bandwidth, and the ability to connect with people virtually, fostering a sense of community.
    • Reviewers experienced occasional lags, login issues, frequent updates that disrupt meetings, confusing settings, and concerns about data privacy and handling user information.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoom Workplace features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Tenancy Flexibility
    Average: 8.8
    9.3
    Video Conferencing
    Average: 8.8
    8.9
    Native VoIP
    Average: 8.9
Product Description
How are these determined?Information
This description is provided by the seller.

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communicatio

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoom is a software application used for video sessions, conferences, and virtual meetings, with features such as screen sharing, recording, and integration with other tools.
  • Users frequently mention the ease of use, clear audio and video quality, robust performance even on low bandwidth, and the ability to connect with people virtually, fostering a sense of community.
  • Reviewers experienced occasional lags, login issues, frequent updates that disrupt meetings, confusing settings, and concerns about data privacy and handling user information.
Zoom Workplace features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
9.0
Tenancy Flexibility
Average: 8.8
9.3
Video Conferencing
Average: 8.8
8.9
Native VoIP
Average: 8.9
Learn more
Webex Suite
(18,248)4.2 out of 5
5th Easiest To Use in UCaaS Platforms software
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Entry Level Price:$0.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

    Users
    • Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Enterprise
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Webex Suite features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Tenancy Flexibility
    Average: 8.8
    9.1
    Video Conferencing
    Average: 8.8
    8.8
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Webex Suite, left between January 2022 and May 2022.
    • Reviewers appreciate the high quality audio and video quality received from Webex App.
    • Reviewers note that the user interface is simple and easy to use.
    • Some reviewers find the screen sharing functionality to be easier to use than other video conferencing tools.
    Shruti M.
    SM
    It has a beautiful interface and seamless video conferencing, I appreciate the high-quality video, massages, and file-sharing features. Read review
    Verified User in Semiconductors
    US
    The customizable features on webex to add internal help centers, chat bots and other very helpful tools makes webex a worthy competitor among its... Read review
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

Users
  • Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Enterprise
  • 31% Mid-Market
Webex Suite features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
9.0
Tenancy Flexibility
Average: 8.8
9.1
Video Conferencing
Average: 8.8
8.8
Native VoIP
Average: 8.9
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Webex Suite, left between January 2022 and May 2022.
  • Reviewers appreciate the high quality audio and video quality received from Webex App.
  • Reviewers note that the user interface is simple and easy to use.
  • Some reviewers find the screen sharing functionality to be easier to use than other video conferencing tools.
Shruti M.
SM
It has a beautiful interface and seamless video conferencing, I appreciate the high-quality video, massages, and file-sharing features. Read review
Verified User in Semiconductors
US
The customizable features on webex to add internal help centers, chat bots and other very helpful tools makes webex a worthy competitor among its... Read review
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VirtualPBX
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
VirtualPBX
(27)4.1 out of 5
Product Description
Operate your hybrid office, on-premise office, or remote office with VirtualPBX Business Phone System. Get Unlimited Minutes, Text Messaging, and Call Recording starting at $17/mo. Use Softphone Apps
VirtualPBX features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.8
0.0
No information available
0.0
No information available
GoTo Connect
(1,283)4.4 out of 5
Optimized for quick response
4th Easiest To Use in UCaaS Platforms software
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Entry Level Price:Starting at $27.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions a

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Insurance
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GoTo Connect features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    7.9
    Tenancy Flexibility
    Average: 8.8
    9.0
    Video Conferencing
    Average: 8.8
    9.1
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • TP
    The Dial Plans make GTC very flexible and easy to understand. I am able to emulate many PBX routing features. Admin Portal is intuitive and easy to... Read review
    Verified User in Marketing and Advertising
    CM
    The most intersting part I like about GoTo Connect is their competetive price and their customer support. Read review
Product Description
How are these determined?Information
This description is provided by the seller.

We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions a

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Insurance
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
GoTo Connect features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
7.9
Tenancy Flexibility
Average: 8.8
9.0
Video Conferencing
Average: 8.8
9.1
Native VoIP
Average: 8.9
TP
The Dial Plans make GTC very flexible and easy to understand. I am able to emulate many PBX routing features. Admin Portal is intuitive and easy to... Read review
Verified User in Marketing and Advertising
CM
The most intersting part I like about GoTo Connect is their competetive price and their customer support. Read review
Dialpad Ai Voice
(1,834)4.4 out of 5
Optimized for quick response
7th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad Ai Voice and Ai Messaging bring all business conversations together on a single, modern cloud platform, powered by Ai, that automates routine tasks, streamlines workflows, and helps teams stay

    Users
    • Owner
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad AI Voice is a software tool designed to enhance communication by providing features such as call transcriptions, summaries, and AI-driven voice quality enhancement.
    • Users frequently mention the user-friendly interface, clear call quality, and the convenience of having call transcriptions and summaries for easy reference and tracking of conversations.
    • Users experienced issues with customer service responsiveness, occasional call delays, inaccuracies in AI transcriptions, and difficulties in distinguishing between personal and Dialpad calls.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Ai Voice features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.8
    9.3
    Video Conferencing
    Average: 8.8
    9.2
    Native VoIP
    Average: 8.9
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad Ai Voice and Ai Messaging bring all business conversations together on a single, modern cloud platform, powered by Ai, that automates routine tasks, streamlines workflows, and helps teams stay

Users
  • Owner
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad AI Voice is a software tool designed to enhance communication by providing features such as call transcriptions, summaries, and AI-driven voice quality enhancement.
  • Users frequently mention the user-friendly interface, clear call quality, and the convenience of having call transcriptions and summaries for easy reference and tracking of conversations.
  • Users experienced issues with customer service responsiveness, occasional call delays, inaccuracies in AI transcriptions, and difficulties in distinguishing between personal and Dialpad calls.
Dialpad Ai Voice features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.8
9.3
Video Conferencing
Average: 8.8
9.2
Native VoIP
Average: 8.9
CallTrackingMetrics
(687)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and Serv

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 69% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CallTrackingMetrics features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.8
    10.0
    Video Conferencing
    Average: 8.8
    9.6
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AD
    I like the fact that CTM is user-friendly and easy to manage. And despite being a simple interface, it has each and everything needed to track call... Read review
    EM
    features, google ads tracking, price, vendor opportunities Read review
Product Description
How are these determined?Information
This description is provided by the seller.

CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and Serv

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 69% Small-Business
  • 29% Mid-Market
CallTrackingMetrics features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.8
10.0
Video Conferencing
Average: 8.8
9.6
Native VoIP
Average: 8.9
AD
I like the fact that CTM is user-friendly and easy to manage. And despite being a simple interface, it has each and everything needed to track call... Read review
EM
features, google ads tracking, price, vendor opportunities Read review
Learn more
RingEX
(896)4.0 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

    Users
    • Owner
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • RingEX features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Tenancy Flexibility
    Average: 8.8
    8.2
    Video Conferencing
    Average: 8.8
    8.2
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JC
    The constant modifications based on customer feedback. In addition to the MINIMAL down time we ever have. The feature rich software is user... Read review
    Verified User in Construction
    UC
    its easy to use and feature rich. also can connect with other platforms easily Read review
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

Users
  • Owner
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 38% Mid-Market
RingEX features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.8
8.3
Tenancy Flexibility
Average: 8.8
8.2
Video Conferencing
Average: 8.8
8.2
Native VoIP
Average: 8.9
JC
The constant modifications based on customer feedback. In addition to the MINIMAL down time we ever have. The feature rich software is user... Read review
Verified User in Construction
UC
its easy to use and feature rich. also can connect with other platforms easily Read review
Genesys Cloud CX
(1,358)4.3 out of 5
Optimized for quick response
13th Easiest To Use in UCaaS Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Case Advocate
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a comprehensive solution that integrates multiple communication channels, enhances efficiency through AI and automation, and provides advanced analytics.
    • Users frequently mention the ease of use, the user-friendly interface, the ability to work from anywhere, and the seamless integration with other systems as major benefits of Genesys Cloud CX.
    • Users experienced issues with high cost, complex initial setup, occasional performance issues, limited customization for smaller businesses, and challenges with integration.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Tenancy Flexibility
    Average: 8.8
    9.1
    Video Conferencing
    Average: 8.8
    9.1
    Native VoIP
    Average: 8.9
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Case Advocate
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a comprehensive solution that integrates multiple communication channels, enhances efficiency through AI and automation, and provides advanced analytics.
  • Users frequently mention the ease of use, the user-friendly interface, the ability to work from anywhere, and the seamless integration with other systems as major benefits of Genesys Cloud CX.
  • Users experienced issues with high cost, complex initial setup, occasional performance issues, limited customization for smaller businesses, and challenges with integration.
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
9.0
Tenancy Flexibility
Average: 8.8
9.1
Video Conferencing
Average: 8.8
9.1
Native VoIP
Average: 8.9
Learn more
Zoho Meeting
(1,085)4.5 out of 5
10th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid

    Users
    • Founder
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 78% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Meeting features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Tenancy Flexibility
    Average: 8.8
    9.2
    Video Conferencing
    Average: 8.8
    9.1
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Import and Export
    UI
    Connectivity stabil Ease of meetings/webinars/appointments.....scheduling and hosting. Free meetings ability is much advantages to our guests and... Read review
    AB
    Effectiveness in connectivity no matter timezones ease of setup and meetings/events scheduling. Simplicity of connecting with other tools and... Read review
Product Description
How are these determined?Information
This description is provided by the seller.

One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid

Users
  • Founder
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 78% Small-Business
  • 15% Mid-Market
Zoho Meeting features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.3
Tenancy Flexibility
Average: 8.8
9.2
Video Conferencing
Average: 8.8
9.1
Native VoIP
Average: 8.9
Verified User in Import and Export
UI
Connectivity stabil Ease of meetings/webinars/appointments.....scheduling and hosting. Free meetings ability is much advantages to our guests and... Read review
AB
Effectiveness in connectivity no matter timezones ease of setup and meetings/events scheduling. Simplicity of connecting with other tools and... Read review
Learn more
Vowel
(195)4.6 out of 5
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vowel is an AI-powered video-conferencing and meeting tool. With ai-powered meeting summaries, Vowel makes every meeting more inclusive and worthwhile, with a simple, secure, and reliable experience.

    Users
    • Software Engineer
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 69% Small-Business
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vowel features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.8
    9.4
    Video Conferencing
    Average: 8.8
    9.4
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Phil R.
    PR
    As technical writers, our greatest need during the content creation phase is to be able to view videos recorded with Subject Matter Experts,... Read review
    Briah H.
    BH
    Vowel is very simple and user-friendly. It allows me to do everything I need, i.e. share the screen, virtual backgrounds etc. Read review
Product Description
How are these determined?Information
This description is provided by the seller.

Vowel is an AI-powered video-conferencing and meeting tool. With ai-powered meeting summaries, Vowel makes every meeting more inclusive and worthwhile, with a simple, secure, and reliable experience.

Users
  • Software Engineer
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 69% Small-Business
  • 24% Mid-Market
Vowel features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.8
9.4
Video Conferencing
Average: 8.8
9.4
Native VoIP
Average: 8.9
Phil R.
PR
As technical writers, our greatest need during the content creation phase is to be able to view videos recorded with Subject Matter Experts,... Read review
Briah H.
BH
Vowel is very simple and user-friendly. It allows me to do everything I need, i.e. share the screen, virtual backgrounds etc. Read review
Learn more
3CX
(463)4.4 out of 5
6th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Chief Technology Officer
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 44% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 3CX features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.8
    8.5
    Video Conferencing
    Average: 8.8
    9.6
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Winston T.
    WT
    3CX is pretty much easy to use, both in the front end and in the admin end. Before, we tend to setup like for hours but now, we can get runing in... Read review
    Milton R.
    MR
    ease to use, frequency of use, Intregrations and functionality Read review
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Chief Technology Officer
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 44% Small-Business
3CX features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.8
8.5
Video Conferencing
Average: 8.8
9.6
Native VoIP
Average: 8.9
Winston T.
WT
3CX is pretty much easy to use, both in the front end and in the admin end. Before, we tend to setup like for hours but now, we can get runing in... Read review
Milton R.
MR
ease to use, frequency of use, Intregrations and functionality Read review
net2phone
(182)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at $24.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful uCaaS tools. Trusted by clients and partners across the globe, net2phone has disrupted

    Users
    • Office Manager
    • Owner
    Industries
    • Construction
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • net2phone features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    7.9
    Tenancy Flexibility
    Average: 8.8
    8.6
    Video Conferencing
    Average: 8.8
    9.4
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Oil & Energy
    UO
    It just works! I know it isn't unusual, but the VM to email function is great. The online portal for configuring VM makes it really easy too, and... Read review
    AN
    Jeff was very informative and walked me through everything he did. He upgraded our firmware on the phone because he saw it was outdated. He was... Read review
Product Description
How are these determined?Information
This description is provided by the seller.

net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful uCaaS tools. Trusted by clients and partners across the globe, net2phone has disrupted

Users
  • Office Manager
  • Owner
Industries
  • Construction
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
net2phone features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
7.9
Tenancy Flexibility
Average: 8.8
8.6
Video Conferencing
Average: 8.8
9.4
Native VoIP
Average: 8.9
Verified User in Oil & Energy
UO
It just works! I know it isn't unusual, but the VM to email function is great. The online portal for configuring VM makes it really easy too, and... Read review
AN
Jeff was very informative and walked me through everything he did. He upgraded our firmware on the phone because he saw it was outdated. He was... Read review
Learn more
Avaya UCaaS
(40)4.2 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, inc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Enterprise
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Avaya UCaaS features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Tenancy Flexibility
    Average: 8.8
    9.7
    Video Conferencing
    Average: 8.8
    9.0
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Banking
    AB
    communicating with our head office in Nigeria is seamless Read review
    DS
    This is one of the cost-effective alternatives to scheduling and hosting virtual meetings without leaving your office. The interface is amazing and... Read review
Product Description
How are these determined?Information
This description is provided by the seller.

Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, inc

Users
No information available
Industries
No information available
Market Segment
  • 60% Enterprise
  • 23% Mid-Market
Avaya UCaaS features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.3
Tenancy Flexibility
Average: 8.8
9.7
Video Conferencing
Average: 8.8
9.0
Native VoIP
Average: 8.9
Verified User in Banking
AB
communicating with our head office in Nigeria is seamless Read review
DS
This is one of the cost-effective alternatives to scheduling and hosting virtual meetings without leaving your office. The interface is amazing and... Read review
Learn more
VirtualPBX
(27)4.1 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Operate your hybrid office, on-premise office, or remote office with VirtualPBX Business Phone System. Get Unlimited Minutes, Text Messaging, and Call Recording starting at $17/mo. Use Softphone Apps

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • VirtualPBX features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Bernard G.
    BG
    The pricing is terrific and a great value. The per line cost compared to a T1 is about 30% less expensive Read review
    Verified User in Information Technology and Services
    UI
    Customer service without a doubt. Everyone has been pleasant and fast. Read review
Product Description
How are these determined?Information
This description is provided by the seller.

Operate your hybrid office, on-premise office, or remote office with VirtualPBX Business Phone System. Get Unlimited Minutes, Text Messaging, and Call Recording starting at $17/mo. Use Softphone Apps

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
VirtualPBX features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.8
0.0
No information available
0.0
No information available
Bernard G.
BG
The pricing is terrific and a great value. The per line cost compared to a T1 is about 30% less expensive Read review
Verified User in Information Technology and Services
UI
Customer service without a doubt. Everyone has been pleasant and fast. Read review
EnableX
(111)4.7 out of 5
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Entry Level Price:$0.0040 /Participant/Min
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EnableX makes integrating live video, voice and messaging into applications and websites easy. Designed for developers, we offer a robust, scalable and secure communication platform for Service Provid

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EnableX features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    6.7
    Tenancy Flexibility
    Average: 8.8
    8.3
    Video Conferencing
    Average: 8.8
    6.7
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    UI
    The smooth integration within the portal Read review
    Verified User in Financial Services
    CF
    Enablex API are very easy to use and free for integration, staff is very supportive and quickly respond to all my queries. Read review
Product Description
How are these determined?Information
This description is provided by the seller.

EnableX makes integrating live video, voice and messaging into applications and websites easy. Designed for developers, we offer a robust, scalable and secure communication platform for Service Provid

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 30% Mid-Market
EnableX features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
6.7
Tenancy Flexibility
Average: 8.8
8.3
Video Conferencing
Average: 8.8
6.7
Native VoIP
Average: 8.9
Verified User in Information Technology and Services
UI
The smooth integration within the portal Read review
Verified User in Financial Services
CF
Enablex API are very easy to use and free for integration, staff is very supportive and quickly respond to all my queries. Read review
Learn more
Rocket.Chat
(324)4.2 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rocket.Chat features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.8
    7.5
    Tenancy Flexibility
    Average: 8.8
    7.5
    Video Conferencing
    Average: 8.8
    10.0
    Native VoIP
    Average: 8.9
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    UC
    Overall, Rocket.Chat fulfills my requirements for communication solutions. It offers public channels, private channels, direct messaging,... Read review
    VM
    Rocket.Chat is too good at connecting with visitors. The easy integrations with the platforms like Slack, teams and other saas help a lot for easy... Read review
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 36% Small-Business
Rocket.Chat features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
7.5
Tenancy Flexibility
Average: 8.8
7.5
Video Conferencing
Average: 8.8
10.0
Native VoIP
Average: 8.9
Verified User in Computer Software
UC
Overall, Rocket.Chat fulfills my requirements for communication solutions. It offers public channels, private channels, direct messaging,... Read review
VM
Rocket.Chat is too good at connecting with visitors. The easy integrations with the platforms like Slack, teams and other saas help a lot for easy... Read review
Learn more