Chatbots will soon take over much of the work of human agents, forecasts chief of Indian IT group
Infosys and Tata Consulting Services say clients are delaying decisions on projects
Global IT spend growth is expected to fall this year but TCS should suffer less than other competitors
Industry watchers are sceptical about IT services growth and concerned employee churn is increasing salaries
Brutal second wave forces companies to provide care for staff as healthcare system teeters
Companies are racing to maintain services for global clients
Uncertainty proving problematic for Indian outsourcing groups for which the UK is a key market
Glitch in airline’s check-in systems reignites criticism over investment and outsourcing
Indian telecoms operators continue to consolidate under pressure from cut-price Jio
Beware the boss who always knows best
Group’s new chairman faces a challenge to keep its patriarch in check
Margins of Indian groups will take a hit if H-1B visa reform goes ahead
Natarajan Chandrasekaran known for confident, growth-focused leadership style
The family trusts that control a venerable enterprise must learn how to trust
Indian IT services company as expected votes to remove former chairman as a director
Ousted chairman urges shareholders to push for governance reforms
Ousted chairman appeals to shareholders ahead of vote to remove him from boards