storage.com Reviews

Very friendly staff, security on site. Restroom for the customer's, very clean facility.

Date of experience: October 25, 2024

The staff were all personable, knowledgeable and helpful. The location is on a very busy thoroughfare. West bound users may have difficulty making the left turn into the entrance. East bound you have to be in the far right lane to make the right turn. The unit I rented is inside. Though the dimensions are accurate it's smaller than I thought.

Date of experience: June 24, 2024

Above and Beyond
The team at my local Cube Smart made me feel welcome, important, and focused on providing me the best value based on my needs. They were friendly and upbeat making it an all around positive experience.

Date of experience: August 17, 2024

Every time I go to the facility, my entry code has changed. It is very annoying to have to call and spend five minutes on the phone getting a new access code. The last time I was assured that a manager was going to call me to discuss the situation, However, that has not happened.

Date of experience: October 18, 2024

Simply a wonderful website for enabling me to view the available storage companies available in my local area within NYC. I was able to book a new storage company, since the one that I was in (Public Storage) was grossly too expensive (>$200/month for 2 units). Plus, the location that it was in was not good for me at all. But, by Fri., 8/30/24, I was able to move into a new Life storage/Extra Space Storage company with a storage unit available at an excellent price of only $23.00/month. Now I can better budget my income and not waste money in horrible overpriced company that didn't deserve my money anyway. Storage .com's website was easy to navigate and easy to find storage units available, in my local area. Thanks to Storage.com website.

Date of experience: August 29, 2024

Very happy with Storage Sense. They have always provided support on site and via phone when I've needed assistance. Would not hesitate to rent another unit from them and would recommend them.

Date of experience: October 12, 2024

The person who assisted me was super helpful and offered several options. I really saved a lot of money because of the great deals your company could offer which were below market rate if I had dealt directly with the storage company.

Date of experience: May 20, 2024

Having a good experience so far. Please change operation hours online because it says gates stay open til 10pm, but gates actually close when once office close which is a inconvenience if you need to access storage after hours to retrieve belongings.

Date of experience: October 11, 2024

If I had known that after only two months of rental the price would go up by $25 per month, I probably would have looked for a rental that would have charged me the same rate for an entire year.

Date of experience: October 01, 2024

Great experience with my storage! I love the " drive right in" climate controlled storage area. Staff was super helpful with telling me about the system they use and seeing me up.

Date of experience: October 09, 2024

What I liked was the. Rate good price need place of business but that didn't last long after my second month you almost double the cost of my rent and that's just outrageous I will be moving

Date of experience: September 01, 2024

Answered question followed up with me to make I wanted because people get busy and forget so glad they called every couple of day

Date of experience: September 01, 2024

Online reservation was easy to complete. Follow up with staff by phone always helpful. Very clean unit.

Date of experience: July 26, 2024

Fantastic location, good prices, easy access. The only reason I didn't give 5 stars is I didn't have a lock on my unit and had to buy my own

Date of experience: August 15, 2024

Looking for a temp place to put stuff while selling my house. Convenient location made it easy to find and add things as needed.
The only minus was the evidence that mice were present.

Date of experience: September 30, 2024

From the start; looking for storage units, to the ready availability for a lock, to secure the unit. The assistant that I had was so much help. Thank you.

Date of experience: August 29, 2024

I was cleaning out my dad's house so that he could sell it. I had three weeks to complete the process. Having a place to store the things I could not get rid of was great. Set up the account on line and then went to the site and found the locker.

Date of experience: July 26, 2024

It was a pleasure to work with Rob and the team. They were helpful, explained how it all worked and what to expect. Very personable and helpful people.

Date of experience: April 11, 2024

The person that helped me rent the unit was awesome! I will recommend your facility to all my frends!

Date of experience: October 12, 2024

Easy to reserve and company called is right away. Was very friendly upfront and a very nice facility.

Date of experience: August 22, 2024