If you or someone you know is in need of assistance, please visit our Help for Texans Page.
Stephanie D'Couto
Manager
Street: 221 East 11th Street, Austin, TX 78701
Mail: PO Box 13941, Austin, TX 78711-3941
Phone: 512-475-3957
Toll Free: 800-298-4013
Fax: 512-472-7500
Email: [email protected]
Contact Us
PLEASE NOTE: Loan Servicing can only assist with inquiries related to existing loans with the Agency (TDHCA).
Inquiries related to manufactured housing units (MHUs) and MHU lien matters related to lenders other than TDHCA should be directed to the Agency’s Manufactured Housing division – www.tdhca.texas.gov/contact-manufactured-housing-division
Please refer to Help for Texans for general inquires related to available assistance and resources; or, Programs and Services for program information and available program funding for single family and multifamily development.
Hours: 8:00am -5:00pm
Staff Member | Specialization | Contact |
Manager |
| 512-475-3957 |
Team Lead |
| 512-475-1225 |
Senior Coordinator |
| 512-475-3349 |
Loan Servicing Coordinator |
| 512-475-3551 |
Loan Servicing Coordinator |
| 512-475-3879 |
Loan Servicing Coordinator |
| 512-475-2119 |
Accounts Collection Specialist |
| 512-475-0219 |
*Se Habla Español