Ӣ�ļ��ʦ��TECHNICAL ENGINEER

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[��]Ӣ�ļ��ʦ��TECHNICAL ENGINEER �� Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.��PROFESSIONAL EXPERIENCE��1998-Present TECHNICAL ENGINEER��mERCER INE.,Albany,NY��Plan,...

Ӣ�ļ��ʦ��TECHNICAL ENGINEER

�� Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
��
��PROFESSIONAL EXPERIENCE
��1998-Present TECHNICAL ENGINEER
��mERCER INE.,Albany,NY
��Plan,coordinate, and execute hardware,software and network installation,configuration,maintenance,troubleshooting and repair operations for service contract clients.Specialize in maintaining IBM and Mac PCs,and peripherals with emphasis on networking environments.
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��Develop and implement service schedules,systems and procedures to assure delivery of quality,cost-efficient technical services.
��Quickly diagnose causes of systems failures and malfunctions to ensure highest operating efficiencies,reliability,and quality performance standards.
��Respond immediately to emergency situations with sensitivity to deadlines and customer needs.
��Assist network engieers woth installation and trobleshooting of Appleshare and Novell systems.
��Analyze client equipment and operations to determine servicing and supply needs.
��Monitor and maintain cost-effective inventories of supplies,tools and materials.
��Investigate,test,and implement improvements to existing procedures.
��Consistently manage time and multiple tasks to meet deadline,established objectives,and quality performance standards.
��Foster clear communications and maintain excellent staff and client working relations.
��1982-1988 Manager of information systems
��KRITEL ASSOCIATES,INC.,Schnectady,NY
��Directed and supervised all MIS,related activities for a financial services firm supplying critical,timely information to corporate client base.Adminstered DISTON'S 2 Novell 2X networks,maintaining peak operating efficienclen and providing user training for all hardware and software applications.Controlled budget costs for purchasing and operations.
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��LICENSES AND CERTIFICATIONS
��CANDIDATE FOR CERTIFIED NETWARE ENGINEER/C.N.E.* CERTIFICATION IN MACINTOSH CPU. PRINTER,AND POWERBOOK REPAIR*CERTIFIED IN OKIDATA & EPSON LASER AND IMPACT PRINTERS*CERTIFICATION IN HEWLETT PACKARD LASER JET PRINTERS
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��TECHNICAL EXPERTISE
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��Hardware proficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISI LASER PRINTERS,COLOR PLOTTERS*OKIDATA*EPSON*DEST OCR SCANNERS*STORAGE DIMENSIONS E/O SCSI DRIVE.
��Networks:APPLETALK*ETHERTALD*NOVELL NETWARE 2X,3X*CABLING,NODES PERIPHERALS.
��Software applications:DOS.MCINTOSH OPERATING SYSTEMS*MS WINDOWS 3.0,3.1*WINDOWS APPLICATIONS * CWP 5.1* WORD *EXCEL*LOTUS*WORDPERFECT 5.1*DISPLAYWRITE 4*QUICKEN 3.0*PAGEMAKER 4.0* HARVARD GRAPHICS 3.3*PUBLISH/TEXT PAC OCR* NUTSHELL PLUS II*PARADOX 3.0
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��Notice:
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��Professional licensure and certifications add weight to resume.
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��Use of boldgace and itallcs provides a clean and crisp presentation.

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