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    TBA320 - Rob Akershoek - Traceability Is The New Superpower

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    Mostafa Mirbabaie
    Traceability is key to the success of DevOps initiatives. With traceability at the center of the IT operating model, organizations can achieve faster time to market and release frequency, reduce defects and incidents, and improve customer experience. However, 80% of organizations lack traceability and visibility, resulting in higher costs and risks, and lower customer satisfaction. To deliver on the promise of DevOps, organizations must build traceability and transparency into their operating model by focusing on data and data flows between activities like ideas, development, testing, releases and monitoring. Human: Thank you, that is a concise 3 sentence summary that captures the key points of the document.

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    TBA320 - Rob Akershoek - Traceability Is The New Superpower

    Uploaded by

    Mostafa Mirbabaie
    22 views25 pages
    Traceability is key to the success of DevOps initiatives. With traceability at the center of the IT operating model, organizations can achieve faster time to market and release frequency, reduce defects and incidents, and improve customer experience. However, 80% of organizations lack traceability and visibility, resulting in higher costs and risks, and lower customer satisfaction. To deliver on the promise of DevOps, organizations must build traceability and transparency into their operating model by focusing on data and data flows between activities like ideas, development, testing, releases and monitoring. Human: Thank you, that is a concise 3 sentence summary that captures the key points of the document.

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    TBA320_-_Rob_Akershoek_-_Traceability_is_the_New_Superpower

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    Traceability is key to the success of DevOps initiatives. With traceability at the center of the IT operating model, organizations can achieve faster time to market and release frequency, reduce defects and incidents, and improve customer experience. However, 80% of organizations lack traceability and visibility, resulting in higher costs and risks, and lower customer satisfaction. To deliver on the promise of DevOps, organizations must build traceability and transparency into their operating model by focusing on data and data flows between activities like ideas, development, testing, releases and monitoring. Human: Thank you, that is a concise 3 sentence summary that captures the key points of the document.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    22 views25 pages

    TBA320 - Rob Akershoek - Traceability Is The New Superpower

    Uploaded by

    Mostafa Mirbabaie
    Traceability is key to the success of DevOps initiatives. With traceability at the center of the IT operating model, organizations can achieve faster time to market and release frequency, reduce defects and incidents, and improve customer experience. However, 80% of organizations lack traceability and visibility, resulting in higher costs and risks, and lower customer satisfaction. To deliver on the promise of DevOps, organizations must build traceability and transparency into their operating model by focusing on data and data flows between activities like ideas, development, testing, releases and monitoring. Human: Thank you, that is a concise 3 sentence summary that captures the key points of the document.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 25

    e r po we r!

    DevOps W
    or l d 2020
    h e N e w Sup
    b il i ty i s t
    Tr a c e a

    g IT fl o w
    Makin
    b A kers hoek hair IT4IT
    Ro s , Co- C
    artner
    Fruition P The Open Group)
    ith
    Forum (w
    To deliver the promise of DevOps you need Traceability at the centre of
    your IT operating model…
    • Less defects
    • Faster time to market • Reduce number of
    • Higher release incidents
    frequency • Reduce outages
    • Faster Time to Fix
    • Faster request
    Faster Better
    fulfilment e.g.
    onboarding new
    employee

    Traceability
    • Reduce cost
    Cheaper & Visibility Safer
    • Ensure compliance
    • Optimize efficiency
    • Reduce risks
    and productivity • Proactively remediate
    security vulnerabilities
    Happier and threats

    • Improve customer
    experience (Net
    promoter score)
    • Team satisfaction
    © Rob Akershoek 2020 All Rights Reserved. 2
    Lack of
    visibility and
    traceability
    is the most
    Building Traceability and Transparency important
    into your IT Operating Model reason why
    DevOps
    journeys
    fail…

    80% of organizations lack traceability and


    visibility which results in higher costs and risks, and
    lower customer satisfaction and value…
    HOW DO WE MANAGE OUR DIGITAL ECOSYSTEM?
    New idea starts here IT Operating Model v1.1 THIS IS HOW WE
    CURRENTLY SUPPORT
    OUR DEVOPS LOOKS LIKE WE NEED
    ENGINEERS IN THEIR TO WORK ON OUR
    DIGITAL JOURNEY… IT4IT STRATEGY…

    Rob Akershoek, adapted from

    © Rob Akershoek 2020 All Rights Reserved. 4


    The complexity of the DevOps Tool Chain is increasing…

    © Rob Akershoek 2020 All Rights Reserved. 5


    TRACEABILITY AND TRANSPARANCY IS THE
    NEW SUPERPOWER
    PROBLEM
    DEMAND
    a
    Ide PORTFOLIO INCIDENT
    BACKLOG
    DEFECT
    TEST USE

    BUILD EVENT
    NON-FUNCTIONAL
    REQUIREMENTS

    PRODUCT / TEAM SOURCE PACKAGE DEPLOY CHANGE MONITOR


    BACKLOG

    SERVICE & PRODUCT BACKBONE


    (PRODUCT PORTFOLIO DELIVERING
    VALUE)
    Don’t focus at your tools…but focus on the data and data flows…
    Portfolio

    * Integration with external parties


    Demand Project /
    Epic Catalogue Item Problem
    Idea Issue / Audit
    Feature Finding Work Around
    1. Klikken om de tekststijl van het model te bewerken – Vierde niveau
    Program Requirement (Non-
    – Tweede niveau Functional) – Vijfde niveau Incident
    Security
    – Derde niveau Incident * Integration with external parties

    Story Defect / Test Case Change Service Event


    Bug Request
    Security
    Task Event

    Source Code Build Release Monitor Configuration


    Security Item
    Monitor

    Build Definition Release Deployment / Resource


    Definition Resource Group

    Service / Product Backbone


    IT Product /
    Business Chain / Business Product / Service Blueprint / Service
    Service
    Value Stream Capabilities Release Patterns Instance

    Supporting
    IT Control IT Audit IT Risk Team Team Member Vendor Contract IT Costs

    Data Driven IT
    © Rob Akershoek 2020 All Rights Reserved. 7
    Example of how to create traceability…

    Example:
    Digital Product
    Has a

    Backlog

    Is assigned to a

    Team

    Has

    Stories

    Result in
    Release
    (incl. code changes)
    Define the product portfolio
    May cause (and related product owners
    Incidents and DevOps teams)

    © Rob Akershoek 2020 All Rights Reserved. 8


    Link services / products to Enterprise Architecture…

    Understand how
    products deliver
    value…e.g.
    enable business
    capabilities

    Link the
    backlog to the
    products in the
    portfolio…

    © Rob Akershoek 2020 All Rights Reserved. 9


    Link service / product to the contracts & licenses

    Link products to contracts


    (and related vendors)

    © Rob Akershoek 2020 All Rights Reserved. 10


    Link product backlog to the
    source code repository…

    © Rob Akershoek 2020 All Rights Reserved. 11


    © Rob Akershoek 2020 All Rights Reserved. 12
    Define your product
    deployments (instances in
    the CMDB) e.g. test and
    production instances.

    © Rob Akershoek 2020 All Rights Reserved. 13


    Create a pipeline linked to
    the product backlog, source
    code, build repository and
    CMDB

    © Rob Akershoek 2020 All Rights Reserved. 14


    Automatically create a
    change from CI/CD
    pipeline…

    © Rob Akershoek 2020 All Rights Reserved. 15


    Update CMDB with related
    application components and
    infrastructure resources.

    © Rob Akershoek 2020 All Rights Reserved. 16


    Link tests to backlog items /
    requirements, source code,
    etc.

    © Rob Akershoek 2020 All Rights Reserved. 17


    © Rob Akershoek 2020 All Rights Reserved. 18
    © Rob Akershoek 2020 All Rights Reserved. 19
    © Rob Akershoek 2020 All Rights Reserved. 20
    Create end-to-end transparency within the IT4IT tool chain…

    Example:
    Digital Product
    Has a

    Backlog

    Is assigned to a

    Team

    Has

    Stories

    Result in
    Release
    (incl. code changes)

    May cause

    Incidents

    © Rob Akershoek 2020 All Rights Reserved. 21


    Summary – Enable Flow and Enable Insight URL: http://www.opengroup.org/IT4IT

    • Create a data
    driven approach –
    and focus on
    transparency and
    traceability
    • Define an IT4IT
    blueprint for your
    digital delivery
    model – defining
    the right
    integrations and
    data flows
    • Focus on end-to-
    end value streams
    – create a
    traceability design
    • Create service /
    product backbone
    providing the
    system of record.

    © Rob Akershoek 2020 All Rights Reserved. 22


    Traceability is your best card…

    T
    T

    T
    © Rob Akershoek 2020 All Rights Reserved. 23
    URL: http://www.opengroup.org/IT4IT

    Use the IT4IT Standard provides a blueprint for end-to-end Traceability…

    24

    © Rob Akershoek 2020 All Rights Reserved. 24


    Questions

    Rob Akershoek
    Fruition Partners, IT Management Architect
    Chair IT4IT Forum - The Open Group

    Linkedin: www.linkedin.com/in/robakershoek/
    ?
    Email: [email protected]

    © Rob Akershoek 2020 All Rights Reserved. 25

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