STORIES

Tower above:
Imperial
Logistics
for Africa
Imperial and Accenture
partner to deliver advanced
SCCT capabilities
Call for change

A digital logistics
partnership for
growth
Imperial Logistics, a DP World Company, is SCCT functionality has become important to
the leading logistics supplier in South build supply chain resilience. It enables
Africa, and one of the largest on the African companies to access data from multiple sources
continent. With its sights set on business (partners, suppliers, service providers and
growth in Africa powered by a digital external data providers) in a single platform,
transformation, Imperial has entered into an gaining full network visibility to better anticipate
innovative digital logistics partnership with and respond to demand. This provides the
Accenture. groundwork to make supply chains more
Imperial’s supply chain control tower (SCCT) customer-centric, sustainable, responsive,
advisory and execution services are a valuable resilient and agile – even through disruption.
part of its broader supply chain and logistics Recognizing that Accenture’s global reach and
offering. However, with growing customer supply chain and logistics expertise were a
demand for SCCT services, it became clear that perfect match to support its transformation and
enhancing its SCCT capabilities would enable deliver on the new strategy, Accenture and
the company to not only meet customer Imperial set about creating a unique partnership.
expectations, but differentiate its solutions,
expand its market and unlock new revenue.

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When tech meets human ingenuity

The future-ready
supply chain
The collaboration is a logistics industry first on the Accenture’s suite of proven supply chain methodologies
African continent. By combining their respective and templates will accelerate SCCT customer
strengths in logistics and supply chain management, onboarding. Its broad range of SCCT software-as-a-
Imperial and Accenture aim to meet the growing service solutions (including One Network, Blue Yonder
demand for intelligent digital- and data-driven and O9) will enable the SCCT team to tailor solutions to
supply chain services. customers’ specific needs.

The partnership brings together a local and global The enhanced SCCT service created by this partnership
network of supply chain advisory and operational will cover scheduling and optimization across everything
expertise to co-create solutions that support the end-to- from planning through fulfillment. Advanced capabilities
end supply chain and logistics transformation needs of enhance synchronization between the supply chain and
companies and unlock enterprise value. stores through backdoor scheduling and intelligent
responses that leverage predictive analytics and
To create this model, Imperial’s supply chain advisory automation, minimizing human error and transactional
team of more than 50 people has been incorporated tasks. A dynamic risk assessment capability also uses
into Accenture’s supply chain operations in Africa. This external data sources and blockchain to provide
team will effectively identify, design, implement, manage integrated visibility, ensuring greater oversight and
and maintain SCCT services for Imperial and its traceability, and enhancing customers’ sustainability
customers. credentials in the process.

Copyright © 2022 Accenture. All rights reserved

 A valuable difference

Solutions that
drive savings We are excited about
this collaboration with
Accenture. It will allow us
This partnership unlocks significant value for both
Accenture and Imperial. For Imperial, the strategic
latter is the biggest single contract Imperial has signed
and a winning feature of the deal was Imperial’s ability to scale and inject new
collaboration unlocks advanced logistics
capabilities, providing a strong foundation for
to help the retailer realize significant savings through
SCCT capabilities skills and offerings at
Imperial’s digital transformation and growth, and
strengthening its position as a leader in the sector Instead of just managing the retailer’s almost 2,000- speed. We will be able to
strong fleet of trucks and drivers, Imperial and
as logistics services become increasingly complex
and data- and analytics-driven. Accenture presented the client with a new proposal offer advanced, integrated
that included enhanced control tower capabilities and
This capability also positions Imperial and Accenture integration with other core systems. This will allow the supply chain control tower
well as leaders in the supply chain and logistics sector retailer to improve synchronization between its supply
in Africa, driving customer-centric supply chain chain and stores, reducing driver hours and ultimately and logistics services for
transformation and delivering smart, cost effective and the size of its fleet. Intelligent automation will minimize
reliable logistics services across the African continent. mistakes and routine tasks, while additional blockchain clients, and continuously
capabilities will increase transparency. The retailer’s
In addition to enhancing Imperial’s supply chain and
logistics offering and the SCCT services that the
predicted cost savings will amount to approximately enhance our solutions.
20% — after five years.
company sells to its customers, Accenture will—as Mohammed Akoojee,
demand increases—independently sell SCCT services The innovative partnership enables both Accenture Group CEO at Imperial
to other companies in Africa. and Imperial to play to their strengths—world class
supply chain capabilities and excellence in the day-to-
The innovative Imperial-Accenture business model day business of logistics provide a platform for shared
took just six months to deploy and is already helping success and growth.
Imperial attract new clients, including significant deals
with a financial entity and major grocery retailer. The

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