3500/20 Rack Interface: Operation and Maintenance Manual
3500/20 Rack Interface: Operation and Maintenance Manual
3500/20 Rack Interface: Operation and Maintenance Manual
129768-01
Revision C, April 1999
3500/20
RACK INTERFACE
MODULE
No part of this publication my be reproduced, transmitted, stored in a retrieval system or translated into
any human or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual, or otherwise, without the prior written permission of the copyright owner,
Additional Information
NOTICE:
This manual does not contain all the information required to operate and
maintain the Rack Interface Module. Refer to the following manuals for
other required information.
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3500/20Operation and Maintenance
Contents
1 Receiving and Handling Instructions .........................................1
1.1 Receiving Inspection ..................................................................................................1
1.2 Handling and Storing Considerations .........................................................................1
1.3 Disposal Statement ....................................................................................................1
2 General Information.....................................................................2
2.1 Triple Modular Redundant (TMR) Description ............................................................3
2.2 Statuses .....................................................................................................................3
2.3 LED Descriptions........................................................................................................5
3 Configuration Information...........................................................6
3.1 Software Configuration Options..................................................................................6
3.1.1 Rack Interface Module Configuration Considerations..........................................6
3.1.2 Rack Interface Module Configuration ..................................................................6
3.2 Switches...................................................................................................................11
3.2.1 Software Switches.............................................................................................11
3.2.2 Hardware Switches............................................................................................13
5 Maintenance ...............................................................................33
5.1 RIM Host Port Test Utility .........................................................................................33
5.2 Performing Firmware Upgrades................................................................................33
5.2.1 Installation Procedure........................................................................................33
5.3 Real-Time Clock Replacement .................................................................................36
6 Troubleshooting.........................................................................38
6.1 Verification ...............................................................................................................38
6.2 LED Fault Conditions................................................................................................39
6.3 System Event List Messages....................................................................................40
6.4 Alarm Event List Messages ......................................................................................52
8 Specifications ............................................................................59
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3500/20 Operation and Maintenance 1 Receiving and Handling Instructions
Application Alert
Host communication
and rack configuration
capabilities will be lost
when this module is
removed from the rack.
• Do not discharge static electricity onto the circuit board. Avoid tools or
procedures that would subject the circuit board to static damage. Some
possible causes include ungrounded soldering irons, nonconductive plastics,
and similar materials.
• Personnel must be grounded with a suitable grounding strap (such as 3M
Velostat No. 2060) before handling or maintaining a printed circuit board.
• Transport and store circuit boards in electrically conductive bags or foil.
• Use extra caution during dry weather. Relative humidity less than 30% tends
to multiply the accumulation of static charges on any surface.
• When performed properly, this module may be installed into or removed from
the rack while power is applied to the rack. Refer to the Rack Installation and
Maintenance Manual (part number 129766-01) for the proper procedure.
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2 General Information 3500/20 Operation and Maintenance
2 General Information
The Rack Interface Module (RIM) is the primary interface into the 3500 rack. It
supports a Bently Nevada proprietary protocol used to configure the rack and
retrieve machinery information. The RIM must be located in slot 1 of the rack
(next to the power supplies). The RIM provides the connections needed to
support current Bently Nevada Communications Processors (Transient Data
Interface External (TDIX) and Dynamic Data Interface External (DDIX)).
Although the RIM does provide certain functions common to the entire rack, the
RIM is not part of the critical monitoring path. The RIM's operation (or non-
operation) has no effect on the proper, normal operation of the overall
monitoring system.
Front View Rear View
1) LEDs: Indicate the operating status of the module (See section 2.3 )
2) Hardware Switches: (See section 3.2.2 )
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3500/20 Operation and Maintenance 2 General Information
3) Configuration Port: Configure or retrieve machinery data from only this rack
using RS-232 protocol.
4) Rack Interface I/O Module: Daisy chain or configure racks using RS-232
and RS-422 protocol (See section 4.1 )
5) Data Manager I/O Module: Connect two Bently Nevada Communication
Processors to the 3500 rack. (See section 4.2 )
RIM Features
Contacts
• Rack Reset
• Trip Multiply
• Alarm Inhibit
• OK Relay
Security
• Password
• Key Switch
Communications Ports
• Front Panel Configuration Port
• Rear Panel Host Port
• Rear Panel Rack RS-422 Port
• Data Manager Ports
Event Lists
• Alarm Event List
• System Event List
2.2 Statuses
The Rack Interface Module returns both module and channel statuses. This
section describes the available statuses and where they can be found.
Module Status
OK
This indicates if the Rack Interface Module is functioning correctly. A not OK
status is returned under any of the following conditions:
• Hardware Failure in the module
• Node Voltage Failure
• OK Relay coil check Failed
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2 General Information 3500/20 Operation and Maintenance
If the Module OK status goes not OK then the system OK Relay on the Rack
Interface I/O Module will be driven not OK.
Configuration Fault
This indicates if the Rack Interface Module configuration is invalid.
Channel Status
OK
This indicates whether or not a fault has been detected on the channel or
within the module. If the Channel OK status goes not OK then the system
OK Relay on the Rack Interface I/O Module will be driven not OK.
Module OK X X
Module Configuration Fault X
Channel OK X X
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3500/20 Operation and Maintenance 2 General Information
1) OK: Indicates that the Rack Interface Module and the I/O modules are
operating correctly.
2) TX/RX: Flashes at the rate that messages are sent.
3) TM: Indicates whether the rack is in the Trip Multiply mode.
4) Config OK: Indicates that Any module in the rack is unconfigured or has a
configuration error or the stored configuration of the Rack Interface Module
does not match the physical configuration of the rack
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3 Configuration Information 3500/20 Operation and Maintenance
3 Configuration Information
This section describes how the Rack Interface Module is configured using the
Rack Configuration Software. It also describes any configuration considerations
associated with this module. Refer to the 3500 Monitoring System Rack
Configuration and Utilities Guide and the Rack Configuration Software for the
details on how to operate the software.
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3500/20 Operation and Maintenance 3 Configuration Information
Config ID
Contains a unique six-character identifier which is entered when a configuration is
downloaded to the 3500 rack.
Rear Port
The port on the Rack Interface I/O Module labelled HOST that is used to connect
this 3500 rack to the 3500 host computer or the 3500 rack daisy chained closer to
the 3500 host computer.
I/O Option
The two types of Rack Interface I/O Modules that are available for the 3500
Monitoring System are the RS-232/RS-422 I/O Module and Modem I/O
Module. The RS-232/RS-422 I/O Module contains a 9-pin host connector
which contains either RS-232 or RS-422 level signals, dependent upon the
position of the I/O Module switch. The Modem I/O Module has an RJ11
connector and contains an internal modem.
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3 Configuration Information 3500/20 Operation and Maintenance
External Modem
The following external modems are directly supported by the Rack Interface
Module when configured with an RS-232/RS-422 I/O Module:
None
Hayes Ultra 9600
Hayes Optima 9600
Motorola FasTalkII 9600
Custom
Initialization String
The command that sets up and starts the modem. If you select a modem from
the list, the default initialization string will be displayed in this field. If you select
Custom, enter an initialization string from information found in the modem's
documentation.
Byte Timeout
The number of byte times which the communication line must be idle before a
communication is considered complete. One byte time is a function of the
baud rate selected. The range of values is 3 to 255.
Connect Password
Provides read only access to the 3500 rack. If the password entered in this field
does not match the password entered in the Rack Configuration Software
"Connect" screen or in the Data Acquisition/DDE Server Software "Setup" screen,
no communication with the 3500 rack will be allowed. This password is stored in
non-volatile memory in the Rack Interface Module.
Configuration Password
Provides configuration write access to the 3500 rack. If the password entered in
this field does not match the password entered in the Rack Configuration Software
"Download" screen, the 3500 rack will not accept new configurations. This
password is also required to change setpoints in the 3500 rack from the Operator
Display Software. This password is stored in non-volatile memory in the Rack
Interface Module.
Front Port
The port on the front of the Rack Interface Module labelled CONFIGURATION
PORT that is primarily used to configure the 3500 rack with a personal computer.
This port may also be used to retrieve machinery data for display using the Data
Acquisition/DDE Server Software and the Operator Display Software. This port
supports RS-232 only and provides access to only one rack.
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3500/20 Operation and Maintenance 3 Configuration Information
External Modem
The following external modems are directly supported by the Rack Interface
Module:
None
Hayes Ultra 9600
Hayes Optima 9600
Motorola FasTalkII 9600
Custom
Initialization String
The command that sets up and starts the modem. If you select a modem from
the list, the default initialization string will be displayed in this field. If you select
Custom, enter an initialization string from information found in the modem's
documentation.
Byte Timeout
The number of byte times which the communication line must be idle before a
communication is considered complete. One byte time is a function of the
baud rate selected. The range of values is 3 to 255.
The following table shows the different options that are available. Keep the
following in mind:
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3 Configuration Information 3500/20 Operation and Maintenance
Legend
Monitors
Monitors Assigned to
Assigned to Data Data Manager
Manager Port 1 Port 2
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3500/20 Operation and Maintenance 3 Configuration Information
Agency Approvals
The following Agency Approvals are available for the 3500 rack:
None
CSA-NRTL/C
CE Approval
Select this box if the CE mark is applicable to the rack’s installation.
Power Supply
The following power supplies can be installed in the 3500 rack:
Upper Position in Slot Lower Position in Slot
3.2 Switches
Switches let you control the operation of the 3500 rack and control access to the
configuration of the rack. This section lists the software and hardware switches
that are available for the Rack Interface Module.
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3 Configuration Information 3500/20 Operation and Maintenance
Module Switch
Configuration Mode
A switch that allows the rack to be configured. To set the rack in configuration
mode, enable ( ) this switch and set the key switch on the front of the Rack
Interface Module in the PROGRAM position. When downloading a Rack
Interface Module configuration, this switch will automatically be enabled and
disabled by the Rack Configuration Software. If the connection to the rack is
lost during the configuration process, use this switch to remove the module
from Configuration Mode.
1 Configuration Mode
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3500/20 Operation and Maintenance 3 Configuration Information
Key Switch
The Key Switch is used to prevent unauthorized changes to the configuration
settings. When the switch is in the RUN position, the 3500 rack cannot be
configured. When the switch is in the PROGRAM position, the 3500 rack can be
configured and the rack continues to operate normally. By removing the key, you
can lock the Rack Interface Module in the RUN or PROGRAM position.
Rack Reset
Note
An RS-232/RS-422 I/O Module or a Modem I/O Module must be installed for
the Rack Reset switch to function correctly.
When the Rack Reset switch is pressed, any monitors in the rack will clear latched
alarms and reset Timed OK Channel Defeat indications. This switch performs the
same function as the Rack Reset contact on the Rack Interface I/O Module.
Rack Address
The host computer uses the Rack Address to identify 3500 racks that are linked in
a daisy chain. Set the rack address by using a 6-position DIP switch which
provides for 63 possible addresses. All racks in a daisy chain must have a unique
rack address. The following diagram and table show how to select the address
110001 (49 decimal).
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3 Configuration Information 3500/20 Operation and Maintenance
* The address 000000 is reserved for the host. Setting the switches to 000000 will
select a Rack Address of 1 just as 000001 will.
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3500/20 Operation and Maintenance 4 I/O Module Description
This section describes how to use the connectors on the I/O modules, lists what
cables to use, and shows the pin outs of the cables.
Only one Rack Interface I/O Module can be installed at a time behind the Rack
Interface Module (in a Rack Mount or a Panel Mount rack) or above the Rack
Interface Module (in a Bulkhead rack). See Section 4.1
Also, one Data Manager I/O Module may be installed between the Power Input
Modules and the Rack Interface I/O Module (in a Rack Mount or a Panel Mount
rack) or above the Power Supplies between the Power Input Modules and the
Rack Interface I/O Module (in a Bulkhead rack). See Section 4.2
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4 I/O Module Description 3500/20 Operation and Maintenance
The Rack Interface I/O module must be installed behind the Rack Interface
Module (in a Rack Mount or Panel Mount rack) or above the Rack Interface
Module (in a Bulkhead rack).
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3500/20 Operation and Maintenance 4 I/O Module Description
OK RELAY
The following items will cause the OK Relay to go not OK:
• Removing the Rack Interface Module from the 3500 rack
• Plugging a module into the 3500 rack (during self-test)
• Transducer going not OK (except Keyphasor)
• Hardware failure within a module
• Configuration Failure
• Slot ID Failure
• Any module in the 3500 rack which has detected a fault
The following diagrams show the different ways the OK Relay can be wired:
Normally Energized
RACK RS-422
Used to daisy chain to the next 3500 rack in the chain. The cable will go
between the RACK RS-422 connector on this rack and the HOST connector on
the next 3500 rack. Only RS-422 can be used for this connection. Refer to
Section 4.1.2
EXTERNAL CONTACTS
These require dry contact inputs. To enable a specific function, short the
desired contact to a system common (COM).
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4 I/O Module Description 3500/20 Operation and Maintenance
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3500/20 Operation and Maintenance 4 I/O Module Description
4.1.1.1 Connecting a Rack Interface I/O Module to a Host Computer via RS-
232
The communication rate is limited by the baud rate selected between the 3500
host computer and the first Rack Interface Module. The switch on the Rack
Interface I/O Module connected to the 3500 host computer must be in the RS-
232 position.
1) Host Computer
2) Cable 130118-XXXX-XX is available in various lengths up to 30
meters (100 ft).
Refer to Section 7 for the specific options of the cable listed above.
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4 I/O Module Description 3500/20 Operation and Maintenance
4.1.1.2 Connecting a Rack Interface I/O Module to a Host Computer via RS-
422
The communication rate is limited by the baud rate selected between the 3500 host
computer and the first Rack Interface Module. The switch on the Rack Interface I/O Module
connected to the 3500 host computer must be in the RS-422 position.
RS-232/RS-422 Converter
For 110 Vac use part number 02230411.
For 220 Vac use part number 02230412.
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3500/20 Operation and Maintenance 4 I/O Module Description
Refer to Section 7 for the specific options of the cable listed above.
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4 I/O Module Description 3500/20 Operation and Maintenance
Refer to Section 7 for the specific options of the cables listed above.
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3500/20 Operation and Maintenance 4 I/O Module Description
To host
computer (See
Section 4.1.1 ).
Take note of the following items when daisy chaining Rack Interface I/O
Modules:
• Use the HOST port to connect to the host computer or to the rack in the
daisy chain that is closer to the host computer.
• Use the RACK RS-422 port to connect to the rack that is farther from the
host computer.
• Use the following cables for the connection between the racks in the
daisy chain:
- For lengths of 150 meters (500 ft) or less, use cable
130122-XXXX-XX (PVC Insulation) or cable 131107-XXXX-XX
(Teflon Insulation).
- For lengths greater than 150 meters (500 ft), use one cable
130122-XXXX (PVC Insulation) or cable 131107-XXXX-XX (Teflon
Insulation) along with as many RS-422 extension cables
130121-XX-XX (150 meters (500 ft) standard length) to create a
cable up to 1220 meters (4000 ft) in length.
Refer to Section 7 for the specific options of the cables listed above.
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4 I/O Module Description 3500/20 Operation and Maintenance
Refer to the 3500 Field Wiring Diagram Package for the recommended wiring.
Also, do not remove more than 6 mm (0.25 inches) of insulation from the wires.
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3500/20 Operation and Maintenance 4 I/O Module Description
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4 I/O Module Description 3500/20 Operation and Maintenance
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3500/20 Operation and Maintenance 4 I/O Module Description
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4 I/O Module Description 3500/20 Operation and Maintenance
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3500/20 Operation and Maintenance 4 I/O Module Description
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4 I/O Module Description 3500/20 Operation and Maintenance
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3500/20 Operation and Maintenance 4 I/O Module Description
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4 I/O Module Description 3500/20 Operation and Maintenance
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3500/40 Operation and Maintenance 5 Maintenance
5 Maintenance
This section shows how to verify that the Rack Interface Module and the I/O
modules are operating correctly.
When performed properly, this module may be installed into or removed from the
rack while power is applied to the rack. Refer to the Rack Installation and
Maintenance Manual (part number 129766-01) for the proper procedure.
Refer to the 3500 Monitoring System Rack Configuration and Utilities Guide and
the Rack Configuration Software for the details of this utility.
1) Top Shield.
2) Standoff.
3) Screwdriver.
Step 1. Place the large flathead screwdriver under the top shield and on the ridge
of the rear standoffs and lift upward on the screwdriver to pop the cover loose
from the rear standoffs.
Step 2. Move the top shield up and down to work it loose from the two front
standoffs.
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3500/40 Operation and Maintenance 5 Maintenance
Step 1. Insert the small flathead screwdriver under the lip of either end of the IC.
The diagram shows the approximate location of the chip to be removed, but not
necessarily its orientation.
Step 2. Slightly lift the one end of the chip by gently prying with the screwdriver.
Move to the other end of the chip and repeat. Continue this process until the chip
comes loose from the socket.
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5 Maintenance 3500/40 Operation and Maintenance
Install the upgrade firmware IC into the PWA. Be sure that the notched end of
the IC is matched to the notched end of the socket. Ensure that the IC is firmly
seated in the socket.
CAUTION
Dispose of the Real-Time
Clock component
properly. Do not
incinerate!
The Real-Time Clock component on the Rack Interface Module uses an internal
Lithium battery that needs to be replaced every 3 to 10 years. The replacement
interval depends on environmental conditions such as operating temperature. A
36
3500/40 Operation and Maintenance 5 Maintenance
discharged Lithium battery may cause loss of operating information if the power
to the rack is lost. The Real-Time Clock component is socketed for easy
replacement. Refer to the System Event List Messages in Section 6 for the
message that will be displayed when the Real-Time Clock must be replaced.
Contact your nearest Bently Nevada Corporation office for replacement. To
replace the Real-Time Clock, follow the instructions in section 5.2 (Performing
Firmware Upgrades) with the following exceptions:
The approximate location of the clock component on the Pwa is shown below:
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6 Troubleshooting 3500/20 Operation and Maintenance
6 Troubleshooting
This section describes how to troubleshoot a problem with the Rack Interface
Module or the I/O modules by using the information provided by the verification
screen, the LEDs, the System Event List, and the Alarm Event List. You can
display the verification screen and the two event lists by using the Rack
Configuration Software.
6.1 Verification
To perform the Rack Interface Module's verification:
1. Connect a computer running the Rack Configuration Software to the 3500
rack (if needed).
2. Select Utilities from the main screen of the Rack Configuration Software.
4. Select the Rack Interface Module and select the channel you want to verify.
6. Select the Front Port or the Rear Port to get the status.
7. The Module OK State will show the Rack Interface Module's status and the
Channel OK State will show the channel's status.
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3500/20 Operation and Maintenance 6 Troubleshooting
OFF At least one module Check System Event List for which
has a configuration module(s) need to be reconfigured.
fault. OR
Reconfigure any module which is
flashing its OK and TX/RX LEDs at 1
Hz.
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6 Troubleshooting 3500/20 Operation and Maintenance
Sequence Number: The number of the event in the System Event List (for
example 123).
Event Information: The name of the event (for example Device Not
Communicating).
0 Severe/Fatal Event
1 Potential Problem Event
2 Typical Logged Event
3 Reserved
Event Specific: Provides additional information for the events that use
this field.
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3500/20 Operation and Maintenance 6 Troubleshooting
The following System Event List Messages may be placed in the list by the Rack
Interface Module and are listed in numerical order. If an event marked with a star
(*) occurs...
• the host link on the back of the Rack Interface I/O Module supplying the
message will not communicate with the host computer
• the other Rack Interface Modules in the daisy chain will still be able to
communicate with the host computer
• both ports of the Data Manager I/O Module will stop communicating
If you are unable to solve any problems, contact your nearest Bently Nevada
Corporation office.
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6 Troubleshooting 3500/20 Operation and Maintenance
Device Is Communicating
Event Number: 33
Event Classification: Potential Problem
Action: Check to see if one of the following components is faulty:
• the module installed in the slot
• the rack backplane
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3500/20 Operation and Maintenance 6 Troubleshooting
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6 Troubleshooting 3500/20 Operation and Maintenance
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3500/20 Operation and Maintenance 6 Troubleshooting
Fail Main Board +5V-A (Fail Main Board +5V - upper Power Supply)
Event Number: 100
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the upper slot
Pass Main Board +5V-A (Pass Main Board +5V - upper Power Supply)
Event Number: 101
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the upper slot
Fail Main Board +5V-B (Fail Main Board +5V - lower Power Supply)
Event Number: 102
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
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6 Troubleshooting 3500/20 Operation and Maintenance
Pass Main Board +5V-B (Pass Main Board +5V - lower Power Supply)
Pass Main Board +5V-B
Event Number: 103
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
* Fail Main Board +5V-AB (Fail Main Board +5V - upper and lower Power
Supplies)
Event Number: 104
Event Classification: Severe / Fatal Event
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
• the Power Supply installed in the upper slot
Pass Main Board +5V-AB (Pass Main Board +5V - upper and lower Power
Supplies)
Event Number: 105
Event Classification: Severe / Fatal Event
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
• the Power Supply installed in the upper slot
Fail Main Board +15V-A (Fail Main Board +15V - upper Power Supply)
Event Number: 106
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty
• the Rack Interface Module
• the Power Supply installed in the upper slot
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3500/20 Operation and Maintenance 6 Troubleshooting
Pass Main Board +15V-A (Pass Main Board +15V - upper Power Supply)
Event Number: 107
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the upper slot
Fail Main Board +15V-B (Fail Main Board +15V - lower Power Supply)
Event Number: 108
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
Pass Main Board +15V-B (Pass Main Board +15V - lower Power Supply)
Event Number: 109
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
* Fail Main Board +15V-AB (Fail Main Board +15V - upper and lower Power
Supplies)
Event Number: 110
Event Classification: Severe / Fatal Event
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
• the Power Supply installed in the upper slot
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6 Troubleshooting 3500/20 Operation and Maintenance
Pass Main Board +15V-AB (Pass Main Board +15V - upper and lower
Power Supplies)
Event Number: 111
Event Classification: Severe / Fatal Event
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
• the Power Supply installed in the upper slot
Fail Main Board -24V-A (Fail Main Board -24V - upper Power Supply)
Event Number: 112
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the upper slot
Pass Main Board -24V-A (Pass Main Board -24V - upper Power Supply)
Event Number: 113
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the upper slot
Fail Main Board -24V-B (Fail Main Board -24V -upper and lower Power
Supply)
Event Number: 114
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
Pass Main Board -24V-B (Pass Main Board -24V - lower Power Supply)
Event Number: 115
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
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3500/20 Operation and Maintenance 6 Troubleshooting
* Fail Main Board -24V-AB (Fail Main Board -24V - upper and lower Power
Supplies)
Event Number: 116
Event Classification: Severe / Fatal Event
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
• the Power Supply installed in the upper slot
Pass Main Board -24V-AB (Pass Main Board -24V - upper and lower
Power Supplies)
Event Number: 117
Event Classification: Severe / Fatal Event
Action: Verify that noise from the power source is not causing the
problem. If the problem is not caused by noise, check to see if
one of the following components is faulty:
• the Rack Interface Module
• the Power Supply installed in the lower slot
• the Power Supply installed in the upper slot
Device Configured
Event Number: 300
Event Classification: Typical Logged Event
Action: No action required.
Configuration Failure
Event Number: 301
Event Classification: Severe/Fatal Event
Action: Replace the Rack Interface Module immediately.
Configuration Failure
Event Number: 301
Event Classification: Potential Problem
Action: Download a new configuration to the Rack Interface Module. If the
problem still exists, replace the Rack Interface Module as soon as
possible.
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6 Troubleshooting 3500/20 Operation and Maintenance
Module Reboot
Event Number: 320
Event Classification: Typical Logged Event
Action: No action required.
Supply OK/Installed
Event Number: 330
Event Classification: Potential Problem
Action: Determine if a power supply has been installed. Verify that there is
not a problem with the power source. If there are no problems with the power
source, replace the power supply as soon as possible.
50
3500/20 Operation and Maintenance 6 Troubleshooting
Supply Faulted/Removed
Event Number: 331
Event Classification: Potential Problem
Action: Determine if a power supply has been removed. Verify that there
is not a problem with the power source. If there are no problems
with the power source, replace the power supply as soon as
possible.
Modem Reinitialized
Event Number: 350
Event Classification: Typical Logged Event
Action: No action required.
51
6 Troubleshooting 3500/20 Operation and Maintenance
52
3500/20 Operation and Maintenance 6 Troubleshooting
Relay Deactivated condition for driving the relay channel is not met
anymore
53
7 Ordering Information 3500/20 Operation and Maintenance
7 Ordering Information
A B C
Part number 3500/20- - -
Spares
Standard Rack Interface Module 125744-02
TMR Rack Interface Module 125744-01
RIM I/O Module with Modem Interface 135031-01
RIM I/O Module with RS-232/RS-422 Interface 125768-01
Data Manager I/O Module 125760-01
RIM Module Manual 129768-01
Grounding Wrist Strap (single use only) 04425545
Real –Time Clock IC 00801286
*Firmware IC 128755-01
*Firmware ICs are available only for PWA 125744-01 revision P or later, or for
PWA 125744-02 revision N or later.
Cables
RS-232 Modem cable from: 02290860
3500 Rack External Modem
Host Computer to External Modem
Host Computer to RS-232/422
Converter Cable RS-232 130119-01
TDIX - Static Data Cable 129386-01
DDIX - Static Data Cable 129387-01
DDIX/TDIX - Dynamic Data Cable 02290160
RS-232 to RS-422 Converter 110 VAC 02230411
RS-232 to RS-422 Converter 220 VAC 02230412
54
3500/20 Operation and Maintenance 7 Ordering Information
B Assembly Instructions
01 Not Assembled
02 Assembled
B Assembly Instructions
01 Not Assembled
02 Assembled
B Assembly Instructions
01 Not Assembled
02 Assembled
55
7 Ordering Information 3500/20 Operation and Maintenance
B Assembly Instructions
01 Not Assembled
02 Assembled
B Assembly Instructions
01 Not Assembled
02 Assembled
56
3500/20 Operation and Maintenance 7 Ordering Information
B Assembly Instructions
01 Not Assembled
02 Assembled
B Assembly Instructions
01 Not Assembled
02 Assembled
57
7 Ordering Information 3500/20 Operation and Maintenance
Extension Cable RS-422 (Used with Cables 130120, 131106, 130122 and
131107 for lengths greater than 500 feet [152
meters])
A B
Part number 130121- -
A Assembly Instructions
01 Not Assembled
02 Assembled
B Insulation
01 PVC Insulated
02 Teflon Insulated
58
3500/20 Operation and Maintenance 8 Specifications
8 Specifications
INPUTS
Power Consumption: 4.75 watts maximum
Data:
Front panel: 38.4 kbaud maximum RS-232 serial communications
I/O modules: 38.4 kbaud maximum RS-232/RS-422 serial
communications
14.4 kbaud internal modem communications
OUTPUTS
Front Panel LEDs:
OK LED: Indicates when the RIM is operating properly.
TX/RX LED: Indicates when the RIM is communicating with other
modules in the 3500 rack.
TM LED: Indicates when the 3500 rack is in Trip Multiply.
CONFIG OK LED: Indicates that the 3500 rack has a valid
configuration.
I/O Module OK Relay: Relay to indicate when the 3500 rack is operating
normally or when a fault has been detected within the
rack. User can select either an "OPEN" or
"CLOSED" contact to annunciate a not OK condition.
This relay always operates as "Normally Energized."
OK relay (resistive load): Max switched power: DC: 120 W AC: 600 VA
Max switched current: 5 A
Min switched current: 100 mA @ 5 Vdc
Max switched voltage: DC: 30Vdc AC: 120 Vac
Contact life: 100,000 @ 5 A, 24 Vdc or 120 Vac
Environmental sealing: Epoxy sealed
CONTROLS
Front Panel:
Rack reset button: Clears latched alarms and Timed OK Channel Defeat
in the rack. Performs same function as "Rack Reset"
contact on I/O module.
59
8 Specifications 3500/25 Operation and Maintenance
COMMUNICATIONS
Front Panel:
Communications: RS-232 only
Protocol: Bently Nevada developed
Baud rate: 38.4 kbaud maximum (auto baud capable)
Purpose: Permits data collection and 3500 rack configuration
Cable length: 30 m (100 ft) maximum
RS-232/RS-422 I/O Module:
Communications: RS-232, RS-422, or external modem
Protocol: Bently Nevada developed
Baud rate: 38.4 kbaud maximum (auto baud capable)
Purpose: Permits data collection and 3500 rack configuration
Cable length:
RS-232: 30 m (100 ft) maximum
RS-422: 1200 m (4000 ft) maximum
Modem: Consult modem manufacturer, typical 3.0 m (10
ft)
60
3500/20 Operation and Maintenance 8 Specifications
Rack Connector:
Communications: RS-422 only
Protocol: Bently Nevada developed
Baud rate: 38.4 kbaud maximum
Purpose: Allows multiple 3500 racks to be daisy chained
together for communications with 3500 Host
Software
Cable length: 1200 m (4000 ft) maximum
ENVIRONMENTAL LIMITS
o o o o
Temperature: -30 C to 65 C (-22 F to 150 F) operating
o o o o
-40 C to 85 C (-40 F to 185 F) storage
CE MARK DIRECTIVES:
EMC Directives:
EN50081-2:
Radiated Emissions: EN 55011, Class A
Conducted Emissions: EN 55011, Class A
EN50082-2:
Electrostatic Discharge: EN 61000-4-2, Criteria B
Radiated Susceptibility: ENV 50140, Criteria A
Conducted Susceptibility: ENV 50141, Criteria A
61
8 Specifications 3500/25 Operation and Maintenance
APPROVALS
CSA-NRTL/C: Class I, Division 2, Groups A through D
PHYSICAL
RIM:
Dimensions (Height x Width x Depth):
241.3 mm x 24.4 mm x 241.8 mm
(9.50 in x 0.96 in x 9.52 in)
Weight: 0.91 kg (2.0 lbs)
RS-232/RS-422 I/O:
Dimensions (Height x Width x Depth):
241.3 mm x 24.4 mm x 99.1 mm
(9.50 in x 0.96 in x 3.90 in)
Weight: 0.45 kg (1.0 lbs)
Modem I/O:
Dimensions (Height x Width x Depth):
241.3 mm x 24.4 mm x 99.1 mm
(9.50 in x 0.96 in x 3.90 in)
Weight: 0.45 kg (1.0 lbs)
62