753 total
We run a flower shop in Turku city centre. We used a service for around a year. Special thanks to Daniel, each of every time when we meet a problem it is always solved efficiently.
Date of experience: 11 September 2024
Best service ever. I’ve been working with this company for some time and have never had any issues. Kristian is always super helpful whenever I have questions. Highly recommended!
Date of experience: 29 August 2024
I would like to extend my sincere gratitude to Mecit and Mohanad for their outstanding service and unwavering support. Their contributions are immensely valued and appreciated.
Best Regards
Mike
L&M GROUP
Date of experience: 30 August 2024
We got Flatpay recommended by the people from our industry and couldn’t be happier about our choice. Morten has been super helpful, both through phone and in person, fast, flexible and professional. Everything was set up on time for us to be able to start the business before Christmas. Highly recommend!
Date of experience: 13 December 2023
Reply from Flatpay
Your recommendation means a lot to us, and we greatly appreciate it. It's wonderful to know that Morten was super helpful. We are delighted that everything was set up on time for you to start your business before Christmas. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.
Sincerely,
Team Flatpay
We have been using Flatpay payment terminals for almost 2 months now. With well over 1000 transactions a week the card terminals do the work fast and without any trouble.
Efficient and friendly guidance and setup by Patrick.
Could recommend Flatpay to a friend.
Black Swan / Blue Raven craft beer bars, Copenhagen
Date of experience: 29 November 2022
Reply from Flatpay
Hey, Thats great to hear. Welcome to FLATPAY
Stor tak til Richard fra flatpay for en nem og effektiv betalingsløsning. Vi er super tilfredse
Date of experience: 01 October 2023
Reply from Flatpay
Mange tak for din anmeldelse og feedback! Det glæder os meget at høre, at du er tilfreds med vores effektive betalingsløsning. Din tilfredshed er det vigtigste for os. Et stort ros til Richard vil blive videregivet.
Venlig hilsen,
Team Flatpay
Unprofessional company w. long waiting on the phone for troubleshooting and assistance when their system fails. The system is not up to the promises as it fails all the time. It was a not ready system to go in the market. Gives great deal of problems to professionals like us restaurateurs.
Date of experience: 28 August 2024
Reply from Flatpay
Thank you for the great feedback! We're glad to hear that Kristian got everything up and running for you smoothly from the start.
If you need any further assistance, we're always here to help.
Best regards,
Team Flatpay
As an entrepreneur who recently established a business, I have encountered various costs and challenges during the initial month. However, one aspect that has significantly eased my concerns is the absence of monthly expenses associated with the terminals. Consequently, I can devote less mental energy to this particular matter. I am delighted to express my utmost satisfaction with the exceptional customer service provided by Lukas. Many thanks, Lukas. I highly recommend the company.
Date of experience: 22 June 2023
I am Happy with terminal .i highly recommand to many people .i put on Both shops.Great experience for me .the man who put the terminal is very nice 👍.I really kind quick response by them
Date of experience: 04 November 2022
Reply from Flatpay
Thank you so much for the review! Happy to here we can help you. Best FLATPAY
Amazing treatment and good work with sales men Mr Rico
Date of experience: 04 August 2024
Reply from Flatpay
We’re thrilled to hear that you had an amazing experience.We’ll be sure to pass on your praise to him. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!
Sincerely,
Team Flatpay
When I was contacted by Karl from FlatPay I thought it was one of those scam / too good to be true offers. I've been fed up for years with paying too much for credit card fees but I didn't think there were any options to choose from. When I heard about the low fees that FlatPay charged compared to ALL the other providers on the market I assumed it wasn't true or at the very least that their equipment wouldn't work properly. Actually, the opposite was true. I've been working with Verifone for years (over 15 years) and for the last year I had a lot of problems with their machines. Then they upgraded me to their newest credit card machine which they said would solve the problem but it only got worse - transactions would go through maybe 75% of the time and I had to have another machine as backup which was frustrating for my staff - not to mention our customers - Ahhhh!! They promised they would fix the problem but months went by without any solution. When I got the new machines from FlatPay they were... fast... and they worked... all the time... And when I had a question they answered the phone without waiting time and called me back the same day to follow up. Not what I was expecting but it was a pleasant surprise. Niiice!! Hats off to Karl and his team. It's been smooth sailing since we started. Very much recommended!
Frank
The Living Room cafe - Copenhagen
Date of experience: 28 March 2023
Reply from Flatpay
Dear Frank,
Thank you so much for your detailed and amazing review! We're thrilled to hear that Flatpay has exceeded your expectations and provided you with a reliable and cost-effective solution. We understand how important it is to have a seamless experience, especially when it comes to payment processing.
Our team, including Karl, takes great pride in delivering top-notch customer service and support. We're glad to know that our efforts have made a positive impact on your business, and we're committed to maintaining this level of service for you and all our customers.
We appreciate your kind words and recommendation. It's been a pleasure working with you, and we look forward to continuing our partnership with The Living Room Cafe!
Best regards,
Rasmus from Flatpay
Thanks so much for Andi had good service with us , he was nice and kind:) he always help us when we had problems !!
Date of experience: 28 April 2023
Reply from Flatpay
Din anmeldelse har gjort vores dag! Tak for at vælge Flatpay og for at tage dig tid til at dele din positive oplevelse med os. Vi værdsætter din tillid og støtte. De bedste hilsner fra Rasmus - Flatpay.
Tak til Patrick fra flat pay, for en overskuelig og god service!
Vi er super glade for at have flat pay i vores salon!
Date of experience: 07 February 2023
The service is great. Lukas is very friendly and relaxed. Thank you for the pleasant experience!
Date of experience: 08 June 2023
Thanks for the service, the meeting was very good, the machine looks really good, one of the best service we had.. thank you Lukas!
Date of experience: 06 June 2023
Kæmpe stort TAK til Michael for super service og rådgivning! Han er en stjerne 😊
Date of experience: 13 December 2022
Reply from Flatpay
Tak Kim. Vi glæder os til samarbejdet, og Michael takker for de pæne ord. De bedste hilsner Rasmus
I have the terminal for a day only. Very happy with it so far. Great customer service, thanks to Rasmus.
Date of experience: 21 May 2023
Thanks to Emil Kaufmann for a good service.
Date of experience: 07 August 2024
Reply from Flatpay
Thank you for your feedback! We’re pleased to hear that you had a good experience with our service. We’ll be sure to pass along your thanks to Emil Kaufmann. If you need any further assistance, feel free to reach out.
Sincerely,
Team Flatpay
Rigtig god kunder serves 🥇
Rikoo tak for god behandling 👍
Date of experience: 16 May 2023
