Adding charge methods

When you register for Amazon Pay, you must enter a credit or debit card that and that has a valid billing address located in the United States. Amazon Pay uses the card on file to apply charges if your merchant account balance becomes negative. We may periodically validate the credit or debit card with the amount of 1 USD. This will be removed per the policies of your finical institution. Having a valid credit card on file is also required for your bank account to receive disbursements.

Accepted credit or debit cards

We accept the following credit or debit cards: American Express, Diners Club, Discover, JCB, MasterCard, Visa.

Note: We don’t accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems.

Replace or add a credit or debit card

1. Sign in to Seller Central with your Amazon Payments merchant account.
2. Click the Settings icon, and then click Account info.
3. Click Charge Methods, and then click Replace Charge Method.
4. In the popup window select Amazon Pay, and then click Replace.
5. Choose an existing card, or click Add new charge method for Amazon Pay, and then click Add.
6. Enter corresponding information as it appears on your credit or debit card statement, and then click Replace Charge Method.

Watch

Updating your charge method length: 1:59

Credit or debit card verification process

Usually, it will take less than two minutes for us to verify your credit card. However, depending on your card issuer and network, it can take up to 48 hours for Amazon to update your merchant account with any new credit or debit card information. Note that, in some instances, you might be redirected to your financial institution.

• the number you entered must match the number on your credit or debit card
• the billing address you entered must match the billing address on your credit or debit card statement
• the card expiration date must be at least 6 months from when you add the card
• the card holder’s name you entered must match the card holder’s name on your credit or debit card (in the Latin-script alphabet)
• the card can’t be a prepaid, virtual, or gift card
• the card must be chargeable in USD
• the card must have adequate credit limit to pay for the charge

Violating one or more of the requirements will result in your card being denied by Amazon. For more information, check the list of accepted credit or debit cards.

Note: If a verification failure occurs, we recommend trying a different card or contacting your financial institution for assistance. If you have tried at least two different credit or debit cards that meet all the requirements and yet all of them were denied, contact the Amazon Pay merchant support.

Delete a credit or debit card

If you’re not using a credit or debit card as the charge method in any of the Amazon stores within Seller Central, you can delete the card following the steps below:

1. Sign in to Seller Central with your Amazon Payments merchant account.
2. Click the Settings icon, and then click Account info.
3. Click Charge Methods, and then click Manage Charge Method.
4. Click Delete to remove a credit or debit card.

Note: You can’t delete the credit or debit card that you designated as your primary charge method, but you can add a new card or select a different card from the list of cards you have entered in your merchant account. You can also designate another card as your primary charge method, in order to delete your former charge method.