The Fitbit Community Forums are a place to connect with Fitbit friends and staff in a welcoming environment of support, learning, and inspiration to live a healthier, more active life.
The Fitbit Community is a peer-to-peer community for Fitbit users who are passionate about health and fitness. With that in mind, we will remove content that does not align with our mission. Please remember that your use of the Fitbit Community is subject to the following guidelines and the Fitbit Terms of Use.
Be considerate.
We all want to share a positive experience in the Fitbit Community, so please be polite, constructive, and respectful when interacting with other members. Your opinions are always welcome, but inflammatory or personal insults, harassment, obscene or abusive comments and hate speech are not acceptable in public or private messages. This includes any content that promotes discrimination, bigotry, racism, sexism, homophobia or transphobia, or harm against any individual or group.
Stay on-topic and constructive.
The Community is designed to empower users to achieve their goals by connecting with friends, other like-minded people, and Fitbit in a trusted environment. Keep your comments constructive and relevant to the topic, and please refrain from posting content that would constitute advertising, spam, or any other form of solicitation.
Be responsible.
You are solely responsible for your interactions with other Community members. Exercise common sense and good judgment when interacting with others, including when you submit comments or post any personal information regarding yourself or others. In addition to protecting user privacy, please respect copyright and intellectual property laws. Reference and cite sources appropriately, and do not publish pictures or material from another person without their consent.
We're here to help.
To obtain assistance directly from Fitbit, take advantage of the contact channels on our Support page at contact.fitbit.com. Any media inquiries should be directed to [email protected].
If you recognize a violation of these guidelines or the Terms of Use, you may report the content for Fitbit Community Team review.
Fitbit retains the right, but not the responsibility, to edit or remove content for any reason, including a violation of these guidelines. Fitbit does not review all posts to the Community, but will make good faith efforts to investigate any reported content and does not have any liability for its editing, removing, or permitting the display of any content.
Happy posting and we hope you enjoy being a part of the Fitbit Community!