Fulton Fish Market Reviews

9,615  •  Excellent
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We ordered lobster

We ordered lobster, scallops, and branzino....all products arrived very quickly and were still frozen solid when they arrived. Great tasting 😋. Would highly recommend this company.

Date of experience: August 21, 2024

Reply from Fulton Fish Market

Hello Jess,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

All arrived well frozen

Since we live in Phoenix we were concerned if all seafood would arrive still frozen. We are happy to report all arrived well frozen and in great condition with some dry ice in the package. We order again.

Date of experience: September 07, 2024

Reply from Fulton Fish Market

Hello SC,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

Best customer service ever

The delivered product was excellent. Also,
the customer service representative who helped me use my coupon / place the order was excellent and went above and beyond. Honestly the best customer service I have ever experienced.

Date of experience: September 03, 2024

Reply from Fulton Fish Market

Hello F. Levy,

Thank you for the wonderful review and for taking the time to share your feedback. We are so happy to hear about your positive experiences with our customer service team and the quality of our seafood, this is what we truly strive for! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

So easy to do online

So easy to do online, so fast too! My order was here in OR in 2days. The best part-the steamers I ordered were out of this world fantastic!

Date of experience: September 05, 2024

Reply from Fulton Fish Market

Hello Beverly,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We are so glad to hear you enjoyed our Steamers! We look forward to serving you again soon. Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

Fulton Fish Market is a great online…

Fulton Fish Market is a great online seafood company. Fast delivery and fish is really fresh frozen. I love the individual fish packaging. Makes it easy to thaw and store. Good selection of fish! The only small disappointment is that you cannot get free shipping if you mix frozen and fresh fish. Sometimes I llke to get oysters and clams. So I subscribe for frozen fish.

Date of experience: August 29, 2024

Reply from Fulton Fish Market

Hello John,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

Sarah was incredible- a big thank you…

Sarah was incredible- a big thank you to her! The lobsters were fantastic.

Date of experience: September 05, 2024

Reply from Fulton Fish Market

Hello Holly,

Thank you for the wonderful review and for taking the time to share your feedback with fultonfishmarket.com. Our priority is customer service and we are ecstatic that we met that mark! You’re right, Sarah is always going above and beyond. We’ll be sure to share your praises with them! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

I ordered 5 dozen cherry stone clams…

I ordered 5 dozen cherry stone clams are they were perfect. Every single one of them!! The best I ever had. I will definitely order again.

Date of experience: September 05, 2024

Reply from Fulton Fish Market

Hello Janine,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We are so glad to hear you enjoyed our Clams! Let us know if you ever need any recipe ideas. We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 3 out of 5 stars

Disappointed!

The box sat on my front porch for 24 hours. I should've received an email informing me that the package had been delivered! Luckily the ice packaging kept the product nearly frozen but the box had ants in it!!!

Very disappointed!

Date of experience: September 03, 2024

Reply from Fulton Fish Market

Hello TYSPW,

Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience regarding the delivery and hope you will accept our sincere apologies. We are committed to providing great customer service and we would like to make things right. Our customer service team will be reaching out to you shortly via email to determine how we can provide you with a satisfactory solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Kindest regards,
The Fulton Fish Market Team

Rated 2 out of 5 stars

Order arrived on third day

Order arrived on third day, ice packs were completely melted, eleven dead clams.
Four broken shells and seven opened clams that would not close.

Date of experience: September 04, 2024

Reply from Fulton Fish Market

Hello Louis,

Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear that your order was delayed in transit. We are committed to providing great customer service and we would like to make things right. Our customer service team will be reaching out to you shortly via email to determine how we can provide you with a satisfactory solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

Amazing quality

Fish was delivered quickly, well packaged and frozen. We seared the ahi tuna steaks and they were DELICIOUS! Tender, such good quality. Will definitely order more!

Date of experience: August 27, 2024

Reply from Fulton Fish Market

Hello Carrie,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We are glad to hear that you enjoyed our Tuna! Let us know if you ever need any recipe ideas. We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

Customer Service was great!

Customer Service was great!! Spoke to Maria and she went above and beyond.

Date of experience: September 04, 2024

Reply from Fulton Fish Market

Hello Donna,

Thank you for the wonderful review and for taking the time to share your feedback with fultonfishmarket.com. Our priority is customer service and we are ecstatic that we met that mark! You’re right, Maria is always going above and beyond. We’ll be sure to share your praises with them! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

great first -time experience

the oysters and clams arrived in-tack and were fresh and delicious. Our clam bake was a success due to your efforts.

Date of experience: August 28, 2024

Reply from Fulton Fish Market

Hello Sal,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! Glad to hear that your Clam bake was a success! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

The ordering process was seamless

The ordering process was seamless. The Futlon Fish Market Team was very communicative with relation to the shipping details all the way up to the delivery.

The colossal scallops were great.

Date of experience: August 26, 2024

Reply from Fulton Fish Market

Hello Michele,

Thank you for the wonderful review and for taking the time to share your feedback. We are so happy to hear about your positive experiences with our customer service team and the quality of our seafood, this is what we truly strive for! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

Oh my goodness And FISH MARKET was absolutely amazing

Oh my goodness, the cock octopus Oh my goodness
The cook octopus from Spain was And FISH MARKET was absolutely amazing

Date of experience: August 29, 2024

Reply from Fulton Fish Market

Hello Richard,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We are glad to hear that you enjoyed our Octopus! Let us know if you ever need any recipe ideas. We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

First time online buyer / excellent

First time online buyer experience was excellent! The online assistance was accommodating with shipping on a Wed for a Thursday delivery. My box with 5 dozen little necks delivered on time, safely packed in dry ice and a super fresh product inside. We steamed the clams and had only one bad unopened. Highly recommend!!

Date of experience: August 07, 2024

Reply from Fulton Fish Market

Hello Tom,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We are glad to hear that you enjoyed our Clams! Someone from our Customer Service Team will be contacting you shortly regarding the dead clam in your order. We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

Sent as a gift

Sent as a gift. They said the fish looked amazing and can’t wait to try it. I made a mistake when ordering and they took care of the problem right away. Great customer service!

Date of experience: August 26, 2024

Reply from Fulton Fish Market

Hello Christine,

Thank you for the wonderful review and for taking the time to share your feedback. We are so happy to hear about your positive experiences with our customer service team and the quality of our seafood, this is what we truly strive for! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

My order arrived packed in dry ice was…

My order arrived frozen packed in dry ice. The prepared fish tasted fresh and flavorful. I recommend buying your fish from Fulton Fish Market!

Date of experience: August 05, 2024

Reply from Fulton Fish Market

Hello Patricia,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

My purchase came very quickly and…

My purchase came very quickly and everything was still frozen with ice and packing of my purchase was great 👍 Thank You!!!

Date of experience: August 27, 2024

Reply from Fulton Fish Market

Hello Patricia,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team

Rated 2 out of 5 stars

I was expecting different varieties of…

I was expecting different varieties of fish but only got tilefish which I didn’t like. The taste was very unpalatable. My son didn’t like it either. I won’t eat it. Overall too pricey for the fish we didn’t like.

Date of experience: August 26, 2024

Reply from Fulton Fish Market

Hello Natalya,

Thank you for taking the time to reach out to us in regard to your order. We are truly sorry to hear of your less than satisfactory experience. The bundle you ordered includes a 4 count of our Finfish of the Day Portions as stated within the product details. We see you have already contacted our team to clarify this. We value our customers’ opinions and are committed to providing great customer service. Thank you for again bringing this important feedback to our attention.

Kindest regards,
The Fulton Fish Market Team

Rated 5 out of 5 stars

Easy peasy

Shopping was easy and shipping was fast. Packaging was great; everything arrived very cold and as expected.

Date of experience: August 26, 2024

Reply from Fulton Fish Market

Hello Erik,

Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at [email protected] or 718-842-8908 if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!

Kindest regards,
The Fulton Fish Market Team