After making a simple request on their website to verify that I meet the requirements to obtain the Green Card, they call you from several numbers (even from your own country). They interview you and ask you for a lot of personal information and eventually they tell you that you have a good chance of obtaining the Green Card but you have to pay immediately 400$ (as if it were a sort of temporary offer). After that I suddenly requested a refund which they denied me.
The people I spoke to were not even American.
Date of experience: August 28, 2024
Reply from AMERICAN GC
We are American GC, a private company offering registration services for the Green Card Lottery. We make it clear on our website, and our agents also inform applicants, that we are not affiliated with the U.S. government.
The claims mentioned in your review do not reflect our business practices or the integrity of our services.
To help us address your concerns more effectively, please provide the email, phone number, and full name you used when registering with us.
Please know that this company are a complete and utter scam!
They will take thousands of pounds and request your passport and birth certificate too.
There is no possible way to enter into the lottery now and yet they will tell you you’ve been selected!
Date of experience: August 20, 2024
Reply from AMERICAN GC
Dear KW,
We are American GC, a private company offering registration services for the Green Card Lottery. We make it clear on our website, and our agents also inform applicants, that we are not affiliated with the U.S. government.
The claims mentioned in your review do not reflect our business practices or the integrity of our services.
To help us address your concerns more effectively, please provide the email, phone number, and full name you used when registering with us.
There is an official US government fraud warning concerning visa services which I am including below.
After a Google search I clicked on americangc.com believing it was an official government website. I entered my contact details and received an unsolicited call asking for my personal data and a payment. After the call I realized it was a private company, so I asked for cancellation and refund on the very same day which was denied. The visa process on the official site of the government is actually free. Although I asked to clear my case, I was still being harassed with multiple phone call attempts. For me, it is a dishonest business model with dubious refund restrictions.
Also, I noticed bad reviews on Trustpilot being removed.
Fraud Warning (travel.state.gov): “Some websites try to deceive the public by making them believe they are official US government websites. These websites try to appear official and often include images of the US flag, Capitol, White House or Statue of Liberty. What these websites are missing is the '.gov' ending in their addresses. Remember, anything that doesn't end in '.gov' should be considered suspicious."
Date of experience: August 04, 2024
Reply from AMERICAN GC
Dear Jens W,
Thank you for sharing your feedback. We take all reviews seriously and appreciate the opportunity to address your concerns.
First, we want to clarify that American GC is a private company providing value-added paid services for the Green Card Lottery. As clearly stated on our website and on our Trustpilot business page under "About Us," we are not affiliated with the U.S. Government or any government agency. Furthermore, it is stated on our website that the Diversity Visa Lottery can be entered free of charge through the official U.S. government site.
Regarding your concern about refunds and cancellations, we evaluate all refund requests on a case-by-case basis. American GC is a reputable private company with a strong track record of assisting clients through the Green Card Lottery process. Our reputation is built on trust, quality service, and client satisfaction. We take pride in the high level of service we provide and the positive relationships we have developed with our clients.
To assist you further, please provide the full name and email address you used when registering with us. This will enable us to locate your account and review your case in detail.
Thank you! I’m grateful to AMERICANGC for helping me ensure my participation in the Green Card lottery. My advice would be to definitely go for it. The process can be daunting, but having a dedicated and knowledgeable team like AMERICANGC by your side makes a huge difference. They take the complexity out of the process .Trust their expertise and follow their guidance—you won’t regret it.
Date of experience: April 10, 2024
Reply from AMERICAN GC
Dear Rashad Saleh,
Thank you for your positive feedback. We are pleased to hear that you found our assistance helpful in ensuring your participation in the Green Card lottery.
Our goal is to simplify the process and provide registration services to our clients.