Best in Hotels

An hour ago

KA

Low price, fast and easy

Updated an hour ago

SP

Very easy to book however the discount that was offered on the website of true pilot did not come through ! This is very disappointing! I was offered 175 $/ night for the room (10%) off of 199$/ night, but when the booking was completed and confirmed the total for the room came to 214 dollars

18 hours ago

Good service and very good staf i m very happy

12 hours ago

Customer service seems to be great .. Mr. Brown gave me full confidence in my future trip on 11/24 ... Thank you

17 hours ago

LL

I clicked the ad on The ultra luxury package and an all inclusive resort for four nights and then I click to add on an extra night and then I click to add on seven nights and it charged me for it but now it’s not giving it to me. I even called and told them I was charged All they did was try to sell me more vacations. Why would I buy more vacations when the one that I just paid for is Not showing correctly?

15 hours ago

JG

I booked a hotel for the wrong month! It was a silly mistake and I realised within 5 minutes. The booking was clearly stated as non-refundable. I contacted the customer services team and asked for their help. They took some trouble to negotiate a change to the booking, despite the terms being non-refundable. Great customer service: I’m grateful for the help to correct my error.

13 hours ago

TB

Hotels.com is a scam. My reward nights disappeared from my account. Fraudsters. No customer support. DO NOT USE!

4 days ago

WS

DO NOT USE !!!!! FRAUD They take a reservation, your credit card details and charge immediately a higher amount and even later charge you again. They make a booking with booking.com or agoda so the hotel has a booking listed. then they cancel it and you have to fight for your money. The swiss phone number doesnt work and the number they send you by email is a +88 or +86 which is know for companies doing fraud. better book by the listed known companies or much better directly with the hotel itself.

2 days ago

CN

So easy to use and fast! Great recommendations for hotels. Love HotelbyDay!

A day ago

EF

I reached out to Tripadvisor for help logging into my account. I used to log in with Facebook, but that option is no longer available. They are not attempting to verify my identity or offering any assistance. Many years ago I posted videos that I want to delete, but I’m unable to do so because I can’t log in. I’m also unable to edit my review, which is important to me. In 2023 I had a long chat with them, nearly begging for help, but they politely refused all my attempts. I rate the customer service one star, but I wouldn’t give any if that were an option.