.avif)
.avif)
.avif)
.avif)
.avif)
.avif)
.avif)
Need instructions on how to port from specific a carrier? We’ve got you covered.








Don’t see your carrier in the list? Not to worry, we port from many many more.
Yes. You're always in full control of your phone number and can port it back out at any time.
Yes. You can use your phone number as-is all the way until your port date. Most customers do not experience any service disruptions.
The porting process itself is free. Each user account comes with one phone number included, and additional numbers added to your workspace are billed at $5/month. Learn more ->
You can port any local US or Canadian number, including North American toll-free numbers, into Quo from any traditional or virtual carrier. Phone numbers from areas outside of US and Canada cannot be ported in.
Once the port is complete, you'll be able to cancel your account with your current provider. Do not do so until the porting process is complete, otherwise you run the risk of service interruption.
The process takes anywhere between 2 and 4 weeks and depends on how fast we hear back from your current phone service provider. Unfortunately, these timelines are out of our control and can't be sped up.
The details submitted in your porting request must match exactly with what your current phone service provider has on file. Different (or even additional) information will cause your current phone service provider to reject Quo's port request.
The phone number you're porting in must be active with your current phone service provider.
If you're porting in a Canadian phone number, you must respond to the confirmation text sent by your current phone service provider within 90 minutes of receiving it.
You need Internet access to use Quo. If you're porting your personal phone number, you'll need to use it on wifi or a local data plan.
Quo numbers aren't able to receive SMS verification codes from some services. Uber, Airbnb, WhatsApp, and banks, for example, don't allow virtual phone numbers to be used for authentication.
Virtual phone number providers like Quo do not offer emergency call services (eg 911).
While we don't charge any fees and are happy to port your number in (or out) for free, your current phone service provider may charge a fee to port your number to us.
No. Your phone and text conversations won't carry over to Quo during the porting process, but you can easily import and sync your contacts.