Best Salesforce AppExchange Apps

Marina Schlosser
MS
Researched and written by Marina Schlosser

The Salesforce AppExchange is Salesforce.com's marketplace for everything cloud computing—this includes cloud applications and consulting services. End users use the Salesforce AppExchange to access, download, and install apps. The Salesforce AppExchange offers both free and paid apps for users. Apps and services are organized into collections within the marketplace, based on categories and industry solutions that encompass a variety of fields.

For an app or service to become publicly available to potential customers, the company that created the app or service must be a Salesforce partner. For software buyers browsing the Salesforce AppExchange, plenty of well-known software vendors offer apps and services accessible on the marketplace.

Any application or service listed on the Salesforce AppExchange should be represented in our Salesforce Appexchange Apps category. The products within this category represent software or services, listed in a variety of categories across our site, that offer solutions available on the Salesforce AppExchange itself.

To qualify for inclusion in the Salesforce AppExchange category, a product must:

Be listed on the Salesforce AppExchange
Integrate with Salesforce

Best Salesforce AppExchange Apps At A Glance

Highest User Satisfaction:
Groove, a Clari Company
Groove, a Clari Company
Best Free Software:
Cirrus Insight
Cirrus Insight
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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361 Listings in Salesforce AppExchange Apps Available
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    G2 Score
Groove, a Clari Company
(3,078)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Salesforce AppExchange Apps software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Groove, a Clari company, is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Groove, a Clari Company Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    279
    Email Management
    101
    Helpful
    91
    Salesforce Integration
    90
    Automation
    83
    Cons
    Email Issues
    80
    Salesforce Integration
    47
    Limitations
    45
    Learning Curve
    43
    Call Issues
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Groove, a Clari Company features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.7
    9.3
    Quality of Support
    Average: 9.0
    9.1
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

Groove, a Clari company, is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 34% Enterprise
Groove, a Clari Company Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
279
Email Management
101
Helpful
91
Salesforce Integration
90
Automation
83
Cons
Email Issues
80
Salesforce Integration
47
Limitations
45
Learning Curve
43
Call Issues
26
Groove, a Clari Company features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.7
9.3
Quality of Support
Average: 9.0
9.1
Ease of Admin
Average: 8.5
Cirrus Insight
(1,484)4.2 out of 5
Optimized for quick response
8th Easiest To Use in Salesforce AppExchange Apps software
Save to My Lists
Entry Level Price:$14.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cirrus Insight powers individuals, teams, and organizations with a robust suite of Salesforce productivity and meeting automation tools. By seamlessly integrating with Gmail and Outlook, users are abl

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Cirrus Insight is a tool that integrates with email and CRM systems to automate the tracking and management of emails, activities, and contacts, and to streamline tasks such as email logging, contact management, and scheduling.
    • Reviewers frequently mention the convenience of Cirrus Insight's automatic email logging, its seamless integration with Salesforce and Outlook, and its ability to increase efficiency and productivity for sales teams.
    • Reviewers mentioned issues with Cirrus Insight such as occasional disconnections, slow load times, limited email analytics, and difficulties with the trial model and technical support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cirrus Insight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    CRM Integration
    48
    Helpful
    25
    Time-saving
    24
    Customer Support
    20
    Cons
    Email Integration
    21
    Sync Issues
    21
    Email Issues
    17
    Technical Issues
    17
    Learning Curve
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cirrus Insight features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Ease of Use
    Average: 8.7
    8.0
    Quality of Support
    Average: 9.0
    8.4
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

Cirrus Insight powers individuals, teams, and organizations with a robust suite of Salesforce productivity and meeting automation tools. By seamlessly integrating with Gmail and Outlook, users are abl

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Cirrus Insight is a tool that integrates with email and CRM systems to automate the tracking and management of emails, activities, and contacts, and to streamline tasks such as email logging, contact management, and scheduling.
  • Reviewers frequently mention the convenience of Cirrus Insight's automatic email logging, its seamless integration with Salesforce and Outlook, and its ability to increase efficiency and productivity for sales teams.
  • Reviewers mentioned issues with Cirrus Insight such as occasional disconnections, slow load times, limited email analytics, and difficulties with the trial model and technical support.
Cirrus Insight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
CRM Integration
48
Helpful
25
Time-saving
24
Customer Support
20
Cons
Email Integration
21
Sync Issues
21
Email Issues
17
Technical Issues
17
Learning Curve
16
Cirrus Insight features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.4
Ease of Use
Average: 8.7
8.0
Quality of Support
Average: 9.0
8.4
Ease of Admin
Average: 8.5
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ZoomInfo Sales
(8,502)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Salesforce AppExchange Apps software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 26% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo SalesOS is a tool designed to verify contacts, extract contact information, and provide accurate data for sales and marketing operations.
    • Reviewers frequently mention the user-friendly layout, accurate display of emails, job positions, and company addresses, the ability to extract leads into Excel format, and the excellent customer support.
    • Users mentioned that some information is not updated, the tool cannot find all contacts, and there are occasional issues with loading speeds.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ZoomInfo Sales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,021
    Contact Information
    959
    Accuracy of Information
    546
    Lead Generation
    492
    Data Accuracy
    491
    Cons
    Inaccurate Data
    530
    Outdated Contacts
    458
    Incorrect Information
    330
    Outdated Information
    329
    Data Accuracy
    312
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ZoomInfo Sales features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.7
    8.6
    Quality of Support
    Average: 9.0
    8.7
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 26% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo SalesOS is a tool designed to verify contacts, extract contact information, and provide accurate data for sales and marketing operations.
  • Reviewers frequently mention the user-friendly layout, accurate display of emails, job positions, and company addresses, the ability to extract leads into Excel format, and the excellent customer support.
  • Users mentioned that some information is not updated, the tool cannot find all contacts, and there are occasional issues with loading speeds.
ZoomInfo Sales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,021
Contact Information
959
Accuracy of Information
546
Lead Generation
492
Data Accuracy
491
Cons
Inaccurate Data
530
Outdated Contacts
458
Incorrect Information
330
Outdated Information
329
Data Accuracy
312
ZoomInfo Sales features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.7
8.6
Quality of Support
Average: 9.0
8.7
Ease of Admin
Average: 8.5
Dooly
(837)4.7 out of 5
Save to My Lists
DealsSpecial offer!
100% off: Free Trial
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dooly’s connected workspace makes it effortless to share critical deal information with the people and systems that need to know, so you can hit your revenue goals. Revenue teams worldwide — includin

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Mid-Market
    • 18% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dooly features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.7
    9.3
    Quality of Support
    Average: 9.0
    8.6
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

Dooly’s connected workspace makes it effortless to share critical deal information with the people and systems that need to know, so you can hit your revenue goals. Revenue teams worldwide — includin

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Mid-Market
  • 18% Small-Business
Dooly features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.7
9.3
Quality of Support
Average: 9.0
8.6
Ease of Admin
Average: 8.5
Read Dooly Reviews
LeanData
(885)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the growth leaders seeing a 30% increase in lead conversion rates, a 99% reduction in routing update times, and consistently sending the right lead to the right person at the right time. LeanDa

    Users
    • Marketing Operations Manager
    • Salesforce Administrator
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 73% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LeanData Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    159
    Routing Efficiency
    149
    Lead Generation
    104
    Customer Support
    72
    Helpful
    49
    Cons
    Learning Curve
    55
    Limitations
    50
    Missing Features
    32
    Complexity
    23
    Complex Features
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LeanData features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.7
    9.2
    Quality of Support
    Average: 9.0
    8.6
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

Join the growth leaders seeing a 30% increase in lead conversion rates, a 99% reduction in routing update times, and consistently sending the right lead to the right person at the right time. LeanDa

Users
  • Marketing Operations Manager
  • Salesforce Administrator
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 73% Mid-Market
  • 20% Enterprise
LeanData Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
159
Routing Efficiency
149
Lead Generation
104
Customer Support
72
Helpful
49
Cons
Learning Curve
55
Limitations
50
Missing Features
32
Complexity
23
Complex Features
18
LeanData features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.7
9.2
Quality of Support
Average: 9.0
8.6
Ease of Admin
Average: 8.5
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Bigtincan Engagement
(592)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We aspire to make every customer interaction successful. Every email, every meeting, and every presentation should be amazing. ClearSlide provides a complete Sales Engagement Platform that combines co

    Users
    • Account Executive
    • Account Manager
    Industries
    • Internet
    • Computer Software
    Market Segment
    • 55% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bigtincan Engagement Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Quality
    2
    Ease of Use
    2
    Intuitive
    2
    Audio Quality
    1
    Client Interaction
    1
    Cons
    Audio Issues
    1
    Call Features Issues
    1
    Call Issues
    1
    Cost Issues
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bigtincan Engagement features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.7
    8.1
    Quality of Support
    Average: 9.0
    8.2
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

We aspire to make every customer interaction successful. Every email, every meeting, and every presentation should be amazing. ClearSlide provides a complete Sales Engagement Platform that combines co

Users
  • Account Executive
  • Account Manager
Industries
  • Internet
  • Computer Software
Market Segment
  • 55% Mid-Market
  • 28% Enterprise
Bigtincan Engagement Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Quality
2
Ease of Use
2
Intuitive
2
Audio Quality
1
Client Interaction
1
Cons
Audio Issues
1
Call Features Issues
1
Call Issues
1
Cost Issues
1
Expensive
1
Bigtincan Engagement features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.7
8.1
Quality of Support
Average: 9.0
8.2
Ease of Admin
Average: 8.5
Read Bigtincan Engagement Reviews
LevelEleven
(274)4.4 out of 5
Save to My Lists
Entry Level Price:$40.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LevelEleven is the leading Performance Management System for customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Reps understand goals and activity. Managers

    Users
    • Sales Operations Specialist
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 26% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LevelEleven features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.7
    9.2
    Quality of Support
    Average: 9.0
    8.3
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

LevelEleven is the leading Performance Management System for customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Reps understand goals and activity. Managers

Users
  • Sales Operations Specialist
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 26% Enterprise
LevelEleven features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.7
9.2
Quality of Support
Average: 9.0
8.3
Ease of Admin
Average: 8.5
Read LevelEleven Reviews
Conga CLM
(499)4.2 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Conga CLM with AI empowers your business by mitigating risk, reducing cycle times, and managing complex contract lifecycles. Accelerate contracting success across your enterprise, empowering legal, sa

    Users
    • Account Executive
    • Salesforce Administrator
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Conga Contracts is a contract management system that provides features such as tracking approvals, integration with DocuSign, reporting, event alerts, and configurable workflows.
    • Users like the system's configurability, its ability to streamline contract management processes, the transparency it provides, and its robust reporting features that facilitate easy presentation of data to business groups.
    • Users experienced issues with the interface being unintuitive and clunky, the system being slow and outdated, difficulties in setting up flows and templates, and a steep learning curve for those not familiar with Salesforce.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Conga CLM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Document Management
    15
    Contract Management
    12
    Efficiency
    11
    Features
    11
    Cons
    Feature Usability
    8
    Poor Interface Design
    7
    Steep Learning Curve
    6
    Difficult Setup
    5
    Lack of Guidance
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Conga CLM features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    7.8
    Ease of Use
    Average: 8.7
    8.3
    Quality of Support
    Average: 9.0
    7.8
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

Conga CLM with AI empowers your business by mitigating risk, reducing cycle times, and managing complex contract lifecycles. Accelerate contracting success across your enterprise, empowering legal, sa

Users
  • Account Executive
  • Salesforce Administrator
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Conga Contracts is a contract management system that provides features such as tracking approvals, integration with DocuSign, reporting, event alerts, and configurable workflows.
  • Users like the system's configurability, its ability to streamline contract management processes, the transparency it provides, and its robust reporting features that facilitate easy presentation of data to business groups.
  • Users experienced issues with the interface being unintuitive and clunky, the system being slow and outdated, difficulties in setting up flows and templates, and a steep learning curve for those not familiar with Salesforce.
Conga CLM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Document Management
15
Contract Management
12
Efficiency
11
Features
11
Cons
Feature Usability
8
Poor Interface Design
7
Steep Learning Curve
6
Difficult Setup
5
Lack of Guidance
5
Conga CLM features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
7.8
Ease of Use
Average: 8.7
8.3
Quality of Support
Average: 9.0
7.8
Ease of Admin
Average: 8.5
Qualified
(1,045)4.9 out of 5
2nd Easiest To Use in Salesforce AppExchange Apps software
Save to My Lists
Entry Level Price:Starting at $3,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the PipelineAI platform for B2B companies around the world, designed to maximize inbound pipeline with automation and AI. Hire Piper the AI SDR, and leverage the entire Qualified Pipeline

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 19% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Qualified is an AI conversational platform that integrates with CRM and Marketing Automation Platform to generate leads and facilitate customer engagement.
    • Reviewers appreciate the platform's deep integration with CRM and Marketing Automation Platform, its user-friendly interface, and the exceptional customer support provided by the Qualified team.
    • Users experienced challenges with lead source attribution, found the platform's analytics hard to understand, and expressed a need for more customization options and improved reporting capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    324
    Customer Service
    292
    Ease of Use
    279
    Helpful
    221
    Customer Success
    157
    Cons
    Missing Features
    69
    Learning Curve
    51
    Steep Learning Curve
    28
    Integration Issues
    25
    Setup Difficulties
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.7
    9.9
    Quality of Support
    Average: 9.0
    9.2
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the PipelineAI platform for B2B companies around the world, designed to maximize inbound pipeline with automation and AI. Hire Piper the AI SDR, and leverage the entire Qualified Pipeline

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 19% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Qualified is an AI conversational platform that integrates with CRM and Marketing Automation Platform to generate leads and facilitate customer engagement.
  • Reviewers appreciate the platform's deep integration with CRM and Marketing Automation Platform, its user-friendly interface, and the exceptional customer support provided by the Qualified team.
  • Users experienced challenges with lead source attribution, found the platform's analytics hard to understand, and expressed a need for more customization options and improved reporting capabilities.
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
324
Customer Service
292
Ease of Use
279
Helpful
221
Customer Success
157
Cons
Missing Features
69
Learning Curve
51
Steep Learning Curve
28
Integration Issues
25
Setup Difficulties
23
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.7
9.9
Quality of Support
Average: 9.0
9.2
Ease of Admin
Average: 8.5
Get a quote
Conga Composer
(746)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    You can communicate critical information and essential data through documents. They knit together your teams and influence every customer interaction. Conga Composer allows you to streamline every doc

    Users
    • Salesforce Administrator
    • Salesforce Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Conga Composer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Document Management
    29
    Software Integration
    29
    Salesforce Integration
    26
    Templates
    20
    Cons
    Poor Customer Support
    14
    Steep Learning Curve
    14
    Learning Curve
    13
    Complex Setup
    12
    Difficulty
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Conga Composer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Ease of Use
    Average: 8.7
    8.6
    Quality of Support
    Average: 9.0
    7.9
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

You can communicate critical information and essential data through documents. They knit together your teams and influence every customer interaction. Conga Composer allows you to streamline every doc

Users
  • Salesforce Administrator
  • Salesforce Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 26% Small-Business
Conga Composer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Document Management
29
Software Integration
29
Salesforce Integration
26
Templates
20
Cons
Poor Customer Support
14
Steep Learning Curve
14
Learning Curve
13
Complex Setup
12
Difficulty
12
Conga Composer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.1
Ease of Use
Average: 8.7
8.6
Quality of Support
Average: 9.0
7.9
Ease of Admin
Average: 8.5
Get a quote
ActiveCampaign
(13,272)4.5 out of 5
Optimized for quick response
Save to My Lists
DealsSpecial offer!
15% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ActiveCampaign is your all-in-one solution for creating and automating personalized customer experiences that grow your business + Powerful automations that drive meaningful customer experiences Con

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ActiveCampaign Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,859
    Automation
    1,536
    Automations
    1,213
    Email Marketing
    1,145
    Automation Features
    827
    Cons
    Learning Curve
    814
    Expensive
    515
    Steep Learning Curve
    501
    Missing Features
    476
    Limited Features
    463
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ActiveCampaign features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.7
    8.6
    Quality of Support
    Average: 9.0
    8.4
    Ease of Admin
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for ActiveCampaign, left between February 2022 and May 2022.
    • Reviewers appreciate ActiveCampaign’s advanced automation capabilities and the ease of use regarding the ActiveCampaign’s contact management
    • Reviewers like the product’s robust feature set and particularly value the customer service provided, leading to more tailored features
    • Reviewers value the product’s wide array of integrations, but some have stated a desire for additional native integrations rather than reliance on third-party software
Product Description
How are these determined?Information
This description is provided by the seller.

ActiveCampaign is your all-in-one solution for creating and automating personalized customer experiences that grow your business + Powerful automations that drive meaningful customer experiences Con

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
ActiveCampaign Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,859
Automation
1,536
Automations
1,213
Email Marketing
1,145
Automation Features
827
Cons
Learning Curve
814
Expensive
515
Steep Learning Curve
501
Missing Features
476
Limited Features
463
ActiveCampaign features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.7
8.6
Quality of Support
Average: 9.0
8.4
Ease of Admin
Average: 8.5
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for ActiveCampaign, left between February 2022 and May 2022.
  • Reviewers appreciate ActiveCampaign’s advanced automation capabilities and the ease of use regarding the ActiveCampaign’s contact management
  • Reviewers like the product’s robust feature set and particularly value the customer service provided, leading to more tailored features
  • Reviewers value the product’s wide array of integrations, but some have stated a desire for additional native integrations rather than reliance on third-party software
Geopointe
(282)4.3 out of 5
Save to My Lists
Entry Level Price:$74.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Geopointe is a Salesforce AppExchange Partner and a leading geolocation application available on the AppExchange. Geopointe provides numerous ways for end-users, managers, administrators, and develope

    Users
    • Salesforce Admin
    • Salesforce Administrator
    Industries
    • Non-Profit Organization Management
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Geopointe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable Pricing
    1
    Customer Support
    1
    Data Accuracy
    1
    Data Analysis
    1
    Data Management
    1
    Cons
    App Instability
    1
    Data Management
    1
    GPS
    1
    Inefficient Reporting
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Geopointe features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Ease of Use
    Average: 8.7
    8.6
    Quality of Support
    Average: 9.0
    8.3
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

Geopointe is a Salesforce AppExchange Partner and a leading geolocation application available on the AppExchange. Geopointe provides numerous ways for end-users, managers, administrators, and develope

Users
  • Salesforce Admin
  • Salesforce Administrator
Industries
  • Non-Profit Organization Management
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 39% Small-Business
Geopointe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable Pricing
1
Customer Support
1
Data Accuracy
1
Data Analysis
1
Data Management
1
Cons
App Instability
1
Data Management
1
GPS
1
Inefficient Reporting
1
Learning Curve
1
Geopointe features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.0
Ease of Use
Average: 8.7
8.6
Quality of Support
Average: 9.0
8.3
Ease of Admin
Average: 8.5
Read Geopointe Reviews
PandaDoc
(2,461)4.7 out of 5
Optimized for quick response
15th Easiest To Use in Salesforce AppExchange Apps software
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficienci

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 74% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PandaDoc Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    596
    Document Management
    259
    Simple
    234
    E-Signatures
    219
    Signatures
    194
    Cons
    Missing Features
    100
    Limited Features
    81
    Expensive
    78
    Signature Issues
    77
    Editing Difficulty
    69
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PandaDoc features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.7
    9.1
    Quality of Support
    Average: 9.0
    9.1
    Ease of Admin
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for PandaDoc, left between February 2022 and May 2022.
    • Reviewers appreciate PandaDoc’s ease of use to allow non-technical stakeholders to leverage the system and noted its ease in managing signatures
    • Reviewers like the product’s ability to send and share documents and have noted the benefit provided by centralizing document storage in the cloud and internal CRMs
    • Reviewers enjoy the templates provided by the product and its ability to pull information from CRMs to increase business efficiencies
Product Description
How are these determined?Information
This description is provided by the seller.

PandaDoc empowers more than 50,000 customers to create, manage, e-Sign, and notarize all their documents with ease. We provide a digitized and centralized workflow platform that minimizes inefficienci

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 74% Small-Business
  • 23% Mid-Market
PandaDoc Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
596
Document Management
259
Simple
234
E-Signatures
219
Signatures
194
Cons
Missing Features
100
Limited Features
81
Expensive
78
Signature Issues
77
Editing Difficulty
69
PandaDoc features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.7
9.1
Quality of Support
Average: 9.0
9.1
Ease of Admin
Average: 8.5
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for PandaDoc, left between February 2022 and May 2022.
  • Reviewers appreciate PandaDoc’s ease of use to allow non-technical stakeholders to leverage the system and noted its ease in managing signatures
  • Reviewers like the product’s ability to send and share documents and have noted the benefit provided by centralizing document storage in the cloud and internal CRMs
  • Reviewers enjoy the templates provided by the product and its ability to pull information from CRMs to increase business efficiencies
Tenfold
(170)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

    Users
    • Business Account Manager
    • Account Executive
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 42% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tenfold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Fast Development
    1
    Cons
    Poor Customer Support
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tenfold features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.7
    9.0
    Quality of Support
    Average: 9.0
    8.5
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

Users
  • Business Account Manager
  • Account Executive
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 42% Mid-Market
  • 30% Enterprise
Tenfold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Fast Development
1
Cons
Poor Customer Support
1
Update Issues
1
Tenfold features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.7
9.0
Quality of Support
Average: 9.0
8.5
Ease of Admin
Average: 8.5
Read Tenfold Reviews
FormAssembly
(369)4.4 out of 5
Save to My Lists
Entry Level Price:Starting at $83.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The FormAssembly Data Collection Platform transforms the way organizations collect, connect, and protect data. An intuitive, no-code form builder simplifies the process of collecting data in the most

    Users
    • Salesforce Administrator
    • Salesforce Consultant
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 59% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FormAssembly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Integrations
    22
    Integration Features
    21
    Customer Support
    17
    Customization Options
    13
    Cons
    Form Issues
    22
    Missing Features
    14
    Learning Difficulty
    11
    Poor Customer Support
    9
    Learning Curve
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FormAssembly features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Ease of Use
    Average: 8.7
    8.4
    Quality of Support
    Average: 9.0
    8.4
    Ease of Admin
    Average: 8.5
Product Description
How are these determined?Information
This description is provided by the seller.

The FormAssembly Data Collection Platform transforms the way organizations collect, connect, and protect data. An intuitive, no-code form builder simplifies the process of collecting data in the most

Users
  • Salesforce Administrator
  • Salesforce Consultant
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 59% Small-Business
  • 33% Mid-Market
FormAssembly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Integrations
22
Integration Features
21
Customer Support
17
Customization Options
13
Cons
Form Issues
22
Missing Features
14
Learning Difficulty
11
Poor Customer Support
9
Learning Curve
6
FormAssembly features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.2
Ease of Use
Average: 8.7
8.4
Quality of Support
Average: 9.0
8.4
Ease of Admin
Average: 8.5
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361 Listings in Salesforce AppExchange Apps Available
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Salesforce AppExchange Apps Topics

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Learn More About Salesforce AppExchange Apps

What is Salesforce Appexchange Apps Software?

The Salesforce AppExchange contains third-party apps and services that operate within the Salesforce platform. This means that every app developed for this marketplace is made specifically for Salesforce users. These apps extend usage of Salesforce by offering features the platform doesn’t already have. For example, a business may want to streamline their document signature process by having an electronic document signature feature within Salesforce, as opposed to purchasing a completely separate document signature product. Besides applications, the AppExchange offers several application components which are the building blocks to create an app without code. It also offers many different app templates and workflow solutions. The marketplace offers Salesforce Lab applications; these applications are built by Salesforce employees.

Through the Partner Program, the AppExchange gives developers or vendors a central place to publish apps for Salesforce. The process of creating an app for this marketplace starts with a developer or vendor creating a custom application that is helpful for businesses. From there, developers can share their applications with other Salesforce users by registering and publishing the app on the Salesforce AppExchange. Developers can create demos of their apps, allowing others to see what it can offer before installing the application. Throughout this entire process, the developer works with a Salesforce Partner administrator who helps build, distribute, and market the application. Salesforce Partner administrators help make sure the product performs as intended.

Key Benefits of Salesforce Appexchange Apps Software

  • Extends Salesforce features
  • Allows users to browse and download thousands of different applications for different use cases
  • Saves money for users that choose different applications or extensions over a full product

Why Use Salesforce Appexchange Apps Software?

Applications on the AppExchange are built for integration in Salesforce. Businesses that prefer to have most of their tools accessible in a single platform will find this more appealing than purchasing separate products. The AppExchange makes it easy to obtain the application or extension once downloaded by the user. Whether the app is free or paid, the user must download the product for it to appear on Salesforce. Third-party installations, consultations, or integration specialists are not required. However, the AppExchange offers easy access to services including Salesforce consultants. Using the AppExchange is a simple solution for businesses that already have Salesforce implemented.

The Salesforce AppExchange is appealing to users because of its marketplace. Users can browse thousands of applications at their leisure and reference reviews, recorded demos, case studies, white papers, and other useful information on the product’s AppExchange profile. Users can save products and reference their saved products on a single page to compare them. In addition, users trust the marketplace due to the lengthy application publishing process and access to real user reviews.

Who Uses Salesforce Appexchange Apps Software?

The general public can browse and demo AppExchange listings. However, to have permission to install AppExchange apps, Salesforce admins and other users need different permissions.

General public — The general public can use the Salesforce AppExchange to browse different tools and software. They can also demo different listings.

Developers — Developers need specific permissions to publish or upload their application to the Salesforce AppExchange. They might use the AppExchange to offer a demo of their application as well. This allows them to receive feedback about the application before it’s fully done.

Software buyers — Many software buyers that use Salesforce will use the Salesforce AppExchange to browse available tools and demo different integrations before they embed them within their business’s workflow.

Kinds of Salesforce Appexchange Apps Software

The Salesforce AppExchange holds thousands of applications—that number grows every day. There are several main categories each application and extension is under for organizational purposes.

Finance tools — Finance applications range from accounting applications to invoice processing tools. Corporate finance and accounting teams benefit from integrating finance tools within Salesforce, especially since the CRM data syncs seamlessly with the finance apps, making accounting and financial management workflows run smoothly.

HR tools — Applications in the marketplace that cater to the human resources industry offer many tools for different HR situations. Popular tools include organizational chart creators, recruitment trackers and employee onboarding tools.

Sales tools — Since Salesforce is a sales tool, sales applications from the Salesforce AppExchange Marketplace offer tools with niche abilities that integrate with the native platform. Tools including e-signature, sales territory assignment, and quote management tools are popular tools amongst sales teams.

Customer service tools — Customer service tools on the AppExchange help customer support teams expand the existing customer support features included in Salesforce. Tools that help customer service teams range from automatic dialers to survey tools and online form builders for efficient customer feedback.

IT and admin tools — IT and admin tools on the AppExchange cater to IT and administrative professionals. These tools streamline specific processes within Salesforce. This category usually offers feedback tools and product connectors that measure specific product issues, as well as tools that automate simple technological requests.

Marketing tools — Marketing tools on the AppExchange help streamline marketing workflows related to email marketing and product marketing. Tools that users benefit from include online form builders, surveys and email or SMS marketing workflow automation.

Integration tools — Integration tools help users easily integrate existing product features into Salesforce. These applications are often called connectors. For example, a business might want to sync data from one product to Salesforce. That business could find a marketplace application for that specific product and that specific task.

Potential Issues with Salesforce Appexchange Apps Software

Despite offering thousands of applications, it’s still possible for users to come up short when searching for an application to fit their needs. This could be because the product the user has in mind is too niche or isn’t available yet. Users that can’t find an application to suit their needs should consider that the marketplace is an ever-growing entity and new applications appear constantly.