About Us

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The Texas Department of Banking operates under the oversight of the Texas Finance Commission, and is an agency of the State of Texas. The Department performs functions designed to maintain a financial regulatory system for Texas that promotes a consistent banking environment, and provides the public with convenient, safe, competitive banking and other stable financial services. The major functions of the agency are to charter, license, or register specific entities, which may include regulating and examining.

Agency Overview

• Oversight Body - The Finance Commission of Texas is the oversight body for the Texas Department of Banking.
• Mission and Philosophy - Read our Mission Statement and Philosophy in fulfilling our mission.
• Department History –  Covers the history of the banking industry in Texas and the evolution of the Department over the years.
• Department Organization - A description of select divisions and the agency’s organizational chart.
• Bios
  • Charles G. Cooper, Commissioner
  • Wendy Rodriguez, Deputy Commissioner

• Agency Reports - Reports relating to the agency’s activities and financials.

Surveys

The agency conducts surveys periodically of its stakeholders to obtain feedback for improving procedures, operations, and processes.

• Customer Service Report - State agencies are required to submit the customer service report with their strategic plan biannually.
• Rate the Department Survey - Annual survey given to supervised institutions.
  • Bank and Trust Companies
  • Prepaid Funeral Benefit Contracts & Perpetual Care Cemetery
  • Money Services Businesses
• UT Survey of Employee Engagement - UT Survey of Employee Engagement is given to Department employees following each regular legislative session to fulfill the requirements for an assessment of human resources.

General Information

• Compact With Texans - The Compact With Texans sets forth the customer service standards and describes customer service principles for an agency as well as licensing and certification procedures.
• Energy Management Plan - All agencies are required to develop and implement a Resource Efficiency Plan and to submit certain certifications to State Energy Conservation Office concerning that plan and its implementation.
• Where the Money Goes - The Comptroller of Public Accounts provides tools to search the state check register, track state spending.
• SAO Fraud Reporting - Report Fraud, Waste, or Abuse in Texas to the State Auditor’s Office.