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Tempur-Pedic TEMPUR-Ergo Neck Pillow, Medium Profile, White

4.0 4.0 out of 5 stars 6,944 ratings

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Purchase options and add-ons

Fill Material Polyester
Pillow Type Bed Pillow
Color White
Size Medium
Brand Tempur-Pedic

About this item

  • Cotton
  • FIRM MEMORY FOAM NECK PILLOW: Offers the perfect balance of luxurious comfort and optimal support to help you get the blissful night you deserve
  • PRESSURE-RELIEVING COMFORT: Expertly engineered to provide pressure relief and customized support throughout the night while returning to it's shape in the morning
  • ERGONOMIC SUPPORT: Firmer pillow material properly and comfortably supports the head, neck, and shoulders of side and back sleepers of all body types
  • RETAINS ITS SHAPE: Ultra-adaptive TEMPUR material provides long-lasting durability and will never lose its shape, offering superior support and alignment for years to come
  • MACHINE-WASHABLE COVER: As needed, the soft and protective 100% polyester knit hypoallergenic cover can easily be removed from the pillow and machine washed for easy care and cleaning
  • We recommend a cold temperature setting for machine washing and a cool setting for machine drying. Air-drying is best. Do not “over-dry” the cover and do not use chlorine products or harsh stain removers of any kind

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Product guides and documents


From the brand


From the manufacturer

Tempur Ergo Neck Pillow. Firm feel provides a restful nights sleep for side and back sleepers
Choose the size that is right for you. 4.75 Inches Large, 4 Inch medium, 3 Inch Small
Choose the size that is right for you. 4.75 Inches Large, 4 Inch medium, 3 Inch Small

Small 3" Neck Profile Height

Medium. 4 Inch Neck Profile Height

Large. 4.75 Inch Neck Profile Height

Provide Proper alignment, support and comfort. Available in 3 sizes to fit all body types

Assembled in the USA

Tempur Material adapts to you for personalized support

5 Year Repair or Replace

Tempur Ergo Neck Pillow Tempur Ergo Neck Pillow Tempur Ergo Neck Pillow Cooling
TEMPUR-Ergo Neck Pillow - Large TEMPUR-Ergo Neck Pillow - Medium TEMPUR-Ergo Neck Pillow - Small Tempur-Pedic ProForm Cooling Neck Pillow
Customer Reviews
4.0 out of 5 stars
6,944
4.0 out of 5 stars
6,944
4.0 out of 5 stars
6,944
3.9 out of 5 stars
758
Price $70.00 $76.00 $119.00 $112.41
Key Feature For larger frames, ergonomically contours to your head, neck, and shoulders. For medium frames, ergonomically contours to your head, neck, and shoulders. For smaller frames, rgonomically contours to your head, neck, and shoulders. For medium frames, ergonomically contours to your head, neck, and shoulders.
Feel Firm Firm Firm Medium-Firm
Height 4.75-Inch 4-Inch 3-Inch 3.9-Inch
Material Tempur Material Tempur Material Tempur Material Tempur Material + Cooling Gel
Sleep Position Back and Stomach Sleepers Back and Stomach Sleepers Back and Stomach Sleepers Back and Stomach Sleepers

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Product Warranty: For warranty information about this product Click here [PDF 235 KB]

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Tempur-Pedic TEMPUR-Ergo Neck Pillow, Medium Profile, White


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Product Description

Power your sleep with the personalized comfort you can rely on with the Tempur-Pedic Tempur-Ergo Neck Pillow. This memory foam pillow offers the perfect balance of luxurious comfort and optimal support to help you get the blissful night you deserve. Expertly engineered, this bed pillow provides pressure relief and customized support throughout the night and returns to it's shape in the morning as you wake up feeling refreshed and ready to start the day. The firmer pillow material properly and comfortably supports the head, neck, and shoulders of side and back sleepers of all body types. Featuring the same TEMPUR material used in our mattresses, this supportive neck pillow provides long-lasting durability and will never lose its shape, offering superior support and alignment for years to come. As needed, the soft and protective 100% polyester knit hypoallergenic cover can easily be removed from the pillow and machine washed for easy care and cleaning. This medium-profile pillow measures 20" x 12" x 4" to offer plenty of room to rest comfortably when it's time for bed.

Top Brand: Tempur-Pedic

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Customer reviews

4 out of 5 stars
6,944 global ratings

Customers say

Customers like the quality and neck support of the pillow. They mention it provides enough support to their necks. However, some customers have reported that the size is too small and the pillow has a hardness and smell. Opinions are mixed on the comfort, firmness, and value for money.

AI-generated from the text of customer reviews

200 customers mention "Quality"145 positive55 negative

Customers like the quality of the pillow. They mention it's excellent, fantastic, and comfortable.

"...It is solidly firm and it is just perfect." Read more

"They are good pillows, but they are too small" Read more

"A bit haed for me, and small pillow, but it's good for my neck so..." Read more

"The quality is good but the pillow is small in size compared to other standard pillows...." Read more

142 customers mention "Neck support"142 positive0 negative

Customers like the neck support of the pillow. They mention it provides enough support for a side sleeper and is a very firm, supportive contour pillow.

"...Neck is supported. No pain, no headaches. It just takes a minute or two when getting ready to sleep to get situated...." Read more

"Support is great but I am getting too hot and feel tightness at the base of my neck after using it for a month...." Read more

"...The smaller one fits just right, providing needed support to my neck and placing my head in a better position...." Read more

"If you're looking for a VERY firm, supportive contour pillow, this is for you! I am a side sleeper and really love a super firm pillow...." Read more

500 customers mention "Comfort"251 positive249 negative

Customers have mixed opinions about the comfort of the pillow. Some mention it provides less pain and stiffness upon waking, while others say it's not comfortable and the hardness just adds to the discomfort.

"...Neck is supported. No pain, no headaches. It just takes a minute or two when getting ready to sleep to get situated...." Read more

"...It wasn't comfortable, I returned it and ordered the smaller size...." Read more

"...It gets 4 stars. Neck is still much better but still a slight pain. Unsure if it's too hard or big. It could be due to the new eye masks...." Read more

"...This is not a soft pillow. If you’re expecting a semi-firm pillow this is not it. It is solidly firm and it is just perfect." Read more

328 customers mention "Firmness"99 positive229 negative

Customers have mixed opinions about the firmness of the pillow. Some mention it holds its shape well, while others say it's too firm and your head doesn't sink into it at all.

"For the first week or so, this thing was hard as a brick!!! then it softed up. If you want to hasten this process, roll it up to compress it...." Read more

"...The pillow was very firm to start with. I followed suggestions I found online to break it in...." Read more

"...I highly recommend this pillow vs. the knockoffs. It keeps your neck more stable and supported while you sleep." Read more

"...times ended up switching pillows in the middle of the night due to stiff neck...." Read more

108 customers mention "Value for money"43 positive65 negative

Customers have mixed opinions about the value for money of the pillow. Some mention it's worth the price, while others say it's not worth the price and made of cheaper materials.

"...Because that inner plastic wrap is thin, cheap, shrink wrapped - definitely not what I am used to seeing from Tempure-Pedic...." Read more

"It’s really comfortable pillow. It’s soft when I lay on it. It’s good price for this such good quality pillow...." Read more

"...Second there is a sense of the product being slightly cheaper than they used to be. Still great though." Read more

"...hand numbness effective, and bought a business trip with good price is not expensive!" Read more

193 customers mention "Size"40 positive153 negative

Customers are dissatisfied with the size of the pillow. They mention it's only about 20 inches wide, narrower, and much shorter than regular-sized pillows. Some say the medium is too much on their backs and doesn't fit their necks well.

"...Again though, the pillow is a bit too firm and does not mold to my head/neck nearly as much as my old original Tempurpedic pillow does...." Read more

"A bit haed for me, and small pillow, but it's good for my neck so..." Read more

"Too tall for most in my opinion. That's just me. Maybe not you" Read more

"...This pillow has plenty of room to lay on your back and turn side to side...." Read more

102 customers mention "Hardness"18 positive84 negative

Customers are dissatisfied with the hardness of the pillow. They mention the foam doesn't spring back, and it's too hard to use.

"...Now here is the thing at first this thing is hard and takes about 4 weeks to really break it in...." Read more

"...It’s a great size for side sleepers, but it’s simply too hard." Read more

"Husband made purchase. He wasn't happy with it ,said it was hard ,not comfortable and sent it back. No problem with the return." Read more

"...The worst part to get use to so far is the pillow is extremely stiff/hard. I like the concept of the pillow but I may look for something not so hard." Read more

96 customers mention "Smell"23 positive73 negative

Customers are dissatisfied with the smell of the pillow. They mention it has a bad smell at first but they air it out on their back porch for a week.

"...The problem is it will start to stink after two or three months. You're sweat soaks through the cover and gets absorbed by the foam...." Read more

"...Yes, there is a slight chemical odor, but I don't find it bothersome. I put it in a waterproof pillow cover which helps mask the odor...." Read more

"...I would have given this a perfect score but the smell is still lingering." Read more

"...There is no smell to the pillow or airing out or fluffing up period required (it wasn’t rolled up or compressed in shipment)...." Read more

Great support but more like a extra firm pillow
4 out of 5 stars
Great support but more like a extra firm pillow
These are a little different than my older one. Now in the description it says this pillow is firm but on a little photo that shows you the firmness chart it's right in between medium and firm. So that's kind of misleading I mean I had one that showed medium and I had to send it back because it was so squishy you'd wake up in the middle of the night and your head would pretty much be laying on the bed you sunk down into it so far and this shows it's one notch above that but this is extra extra firm. Now if you're a side sleeper and you need a crazy supportive pillow I mean something this firm will provide support if you find the size pillow that's correct for you. But I think these are shaped slightly different than my old one and they're definitely firmer than my own one I don't ever remember the old one being this hard I mean I'm sure they'll break in a little bit after you use them a little bit, most pillows do but yeah this thing is what I would consider a extra firm pillow and I like a firm pillow. But this is by far the firmest pillow I have ever seenThese are great pillows if you like the shape and the firmness but it's a little misleading in my opinion most firm pillows are not this firm I do feel like this is more of an extra firm. Maybe a little soften up a little bit after I break it in not sure but personally I like a firm pillow
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Top reviews from the United States

Reviewed in the United States on October 13, 2024
After a long search, I've finally found a pillow that I really like!
This one remains firm after laying on it for awhile, and does not give way beneath your head & neck when it gets warmed, like so many memory foam pillows do.
The first night I slept on it, it was VERY firm. But, I have gotten used to it, and maybe it has also gotten a bit more soft. But now, after using it for a week, I can say I really like it.
On a scale of 1-10, where 1 is very soft and 10 is very firm, I would rate this one at an 8.5 or 9.
I do hope it keeps it firmness for a long time.
I am writing this review on 10/12/24. If I remember, and am able to come back and edit this, I will update this review in a few months (or even a year) to share how long and how well it held up for me.
Reviewed in the United States on October 10, 2024
Size: MediumVerified Purchase
If you’re looking for a firm pillow this is it. I’m a side sleeper, and I don’t like soft pillows because they provide no support for my shoulders. This is not a soft pillow. If you’re expecting a semi-firm pillow this is not it. It is solidly firm and it is just perfect.
2 people found this helpful
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Reviewed in the United States on August 29, 2024
I've had neck discomfort sleeping for the last 3 years and have tried many pillows. I finally ordered the TEMPUR neck pillow recommended by my friend. She swears by it and and has used hers for many years. Based on my repeated measurements I ordered the medium size pillow. It wasn't comfortable, I returned it and ordered the smaller size. I should have paid more attention to the note...if in between sizes order smaller of the two.
The smaller one fits just right, providing needed support to my neck and placing my head in a better position. It works for me both side and back sleeping so my nights are more restful. Before I got this I was switching pillows every time I moved from back to side sleeping at night.
The pillow was very firm to start with. I followed suggestions I found online to break it in. I would stand on it and bend it a few times the first few days. Now it feels great.
My friend was right, it is the only pillow I need.
3 people found this helpful
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Reviewed in the United States on July 23, 2024
It has been over 2 years atleast trying to find the right pillow. My neck has been killing me for as long as I can remember. Now most of it is due to posture and tightness but also my pillows. After trying pillow after pillow, I can finally say I have found the one!
Now here is the thing at first this thing is hard and takes about 4 weeks to really break it in.
I have some tips on how to break it in a little faster.
- I put two 8 lb weights on it during the day when I wasn’t sleeping.
- I would occasionally throw it in the dryer with no heat and some tennis balls to bash around in there.
- at night I would put a heating pad on low on it and sit on it while I read my book before bed. Also would feel nice on the neck at night when the pillow was warm.
- if I couldn’t make it on the pillow all night at first I would keep another pillow close to switch it.

Now it is great and much less hard and I sleep pretty good now (: so give it time if you try it!
4 people found this helpful
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Reviewed in the United States on September 19, 2024
Size: MediumVerified Purchase
I purchased this pillow a month and 10 days ago.
The pillow isn't really comfy, but it says it's good for your neck so I figured will be some "getting used to" period, but month later still going through it.
A month into it I decided to wash the outside cover and notice some black specs in between the sealed protective case and the foam, so I when to Amazon exchange/return and was directed to Tempur-Pedic website and 888 number, which I did.
After days of emails back and forth they told me that because I purchased it from Amazon I have to get in touch with Amazon, and because Amazon is third party ( which I made sure to purchase from Tempur-Pedic store on Amazon) the 5 year warranty is voided.
So now this emailing back and forth put me out of my exchange/return period and Amazon "can't do anything for me".
This purchase left me very frustrated, disappointed and very confused as I did as directed. The misinformation about this store and their products is at every step of the way.
It feel like when you tried to do something good for yourself ( "healthy/quality" pillow at a high price), you are been taking advantage of.
Customer image
1.0 out of 5 stars Bad Pillow and even worst Amazon customer service
Reviewed in the United States on September 19, 2024
I purchased this pillow a month and 10 days ago.
The pillow isn't really comfy, but it says it's good for your neck so I figured will be some "getting used to" period, but month later still going through it.
A month into it I decided to wash the outside cover and notice some black specs in between the sealed protective case and the foam, so I when to Amazon exchange/return and was directed to Tempur-Pedic website and 888 number, which I did.
After days of emails back and forth they told me that because I purchased it from Amazon I have to get in touch with Amazon, and because Amazon is third party ( which I made sure to purchase from Tempur-Pedic store on Amazon) the 5 year warranty is voided.
So now this emailing back and forth put me out of my exchange/return period and Amazon "can't do anything for me".
This purchase left me very frustrated, disappointed and very confused as I did as directed. The misinformation about this store and their products is at every step of the way.
It feel like when you tried to do something good for yourself ( "healthy/quality" pillow at a high price), you are been taking advantage of.
Images in this review
Customer image Customer image Customer image
Customer imageCustomer imageCustomer image
4 people found this helpful
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Reviewed in the United States on April 21, 2022
I am a back sleeper, very still and never move all night. The pillow is small (side to side) but works for me. I have the SAME version of this pillow, but it is older. My older one feels more gooey/dough like and my neck almost instantly molds to the old pillow compressing it very little. The newer version does not react as quickly to compress the foam and the foam is stiffer and firmer, not gooey/dough like so my head does rest a bit higher on this new one. Old foam Vs new foam is a completely different foam.

+++What I love about this pillow is the SHAPE of it. This is what provides relief for my neck. If you happen to look at any contour pillows, they all market them as having 2 sides you can use. A 3.5" and a 4.3" are the typical measurements for those contour bumps. BUT if you want to use the 3.5" side, the other higher side still keeps your head up too high pushing your chin into your neck. The center slope is not low enough either. I consider that a major design flaw that they used in a way to market it to more people, large or small. It does not work for smaller people.

Temperpedic has designed these CORRECTLY so you pick your own size pillow!! Small, medium, or large. These are the sizes of the contour bump heights, NOT the size/width of the pillow! I LOVE the design of this pillow, it is perfect for me having only one smaller contour and the other end flat. My chin is NOT pushed into my neck. Just a bit too firm, but not skin numbing firm. Not sure if I will keep it or not just yet.

For side sleeping, this pillow's shape works for me too. My shoulders are not broad and my mattress is extremely soft so my shoulders do sink more into my mattress so a high pillow is not required for me for side sleeping. Again though, the pillow is a bit too firm and does not mold to my head/neck nearly as much as my old original Tempurpedic pillow does. I may try to heat it with a hair dryer or put it in the dryer first to see if that does anything for it before using it next. I wished they offered this in different densities.
90 people found this helpful
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Top reviews from other countries

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Redhatllady
5.0 out of 5 stars A solution to neck and shoulder pain
Reviewed in Canada on September 29, 2024
Was having trouble with shoulder pain. Bought this to support head and neck. Works well and my shoulder pain is gone. No overheating. Highly recommend. It is firm but actually very comfortable.
Maru hernandez
5.0 out of 5 stars Muy buena almohada.
Reviewed in Mexico on June 23, 2024
Es ideal para tener una buena posición del cuello
Noel Setterington
5.0 out of 5 stars One of those things
Reviewed in the United Kingdom on March 12, 2024
The pillow was small a travel pillow, not a big pillow.
Thank God Amazon refunded me
NJ
5.0 out of 5 stars Supportive pillow, good for short people too
Reviewed in Singapore on April 15, 2022
Size: MediumVerified Purchase
I’ve used this pillow for a few months now. It took a few nights to get used to but it’s really worthwhile. I used to sleep on feather pillows and it always gave me neck or shoulder ache.

This pillow is very nicely supportive. It’s quite firm so you’ll need to get used to it. There are two neck heights! As a short, petite person, I use the side with the shorter neck height with no problem.

I’m a mostly back and sometimes side sleeper. Sleeping on the side is a little bit awkward because your arm can’t really go under the pillow easily. But I don’t consider it a deal breaker.
Customer image
NJ
5.0 out of 5 stars Supportive pillow, good for short people too
Reviewed in Singapore on April 15, 2022
I’ve used this pillow for a few months now. It took a few nights to get used to but it’s really worthwhile. I used to sleep on feather pillows and it always gave me neck or shoulder ache.

This pillow is very nicely supportive. It’s quite firm so you’ll need to get used to it. There are two neck heights! As a short, petite person, I use the side with the shorter neck height with no problem.

I’m a mostly back and sometimes side sleeper. Sleeping on the side is a little bit awkward because your arm can’t really go under the pillow easily. But I don’t consider it a deal breaker.
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Customer imageCustomer image
Bruno Dion
5.0 out of 5 stars Corrected my neck cracking noises
Reviewed in Canada on February 28, 2024
I work on a computer and don't exercise much, I had developed persistent cracking noises in the neck when I walk, jump or even when I dry my hair with a towel.

The pillow corrected my problem in under a week.

Not very comfortable though, but does the job very well!