Best Usability Testing Software in the UK

Testeum

Tired of bugs and poor UX going unnoticed despite thorough internal testing? Testeum is the SaaS crowdtesting platform that connects mobile and web app creators with carefully selected testers based on your criteria. Test at any stage, from prototype to production, with self-service options or expert management. Tailor your test audience with specific criteria and environments. Launch UX or functional tests in minutes and get real-time feedback as soon as your campaign starts. Results are delivered in hours, integrated with your bug-tracker or automation tools. Testeum is easy to use, agile-compatible, and gives you detailed insights into your users' expectations. Stop guessing—start knowing.

8 Ratings

Starting Price: $75 USD

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Global App Testing

Global App Testing (GAT) enables tech teams to conduct testing across 189+ countries with a network of over 60,000 professional testers, using real devices and environments. By leveraging the GAT platform, you can streamline your testing process, boost release quality, and accelerate time-to-market while optimizing budget efficiency. The platform is fully integrated to seamlessly work with your existing DevOps or CI/CD tools. Whether you need ongoing QA support or additional resources to manage peak release cycles, GAT’s integration-driven approach allows you to manage your entire testing workflow—from test initiation to results analysis—without leaving your familiar tools like GitHub, Jira, and TestRail. With our integrated platform, both unscripted exploratory testing and scripted functional test execution can be embedded into your CI/CD and SDLC processes, ensuring perfect alignment with your automation testing tools.

38 Ratings

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Userback

Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.

10 Ratings

Starting Price: $49 per month

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Hotjar

Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.

7 Ratings

Starting Price: $99 per month

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Usersnap

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.

3 Ratings

Starting Price: $69.00/month

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UserPeek

Say hello to UserPeek, your go-to platform for all remote usability testing! UserPeek invites businesses to experience firsthand how users interact with their products. With user-friendly tagging and annotation features, UserPeek ensures UX evaluations are a breeze and swiftly accomplished. A standout feature of UserPeek is its rich and diverse tester panel. Carefully selected, this panel represents a broad mix of demographics, empowering businesses to gain a wide-ranging understanding of user behaviors and inclinations. Additionally, UserPeek's speech-to-text transcription tool brings a new level of efficiency to user testing, instantaneously translating user feedback into actionable insights. With UserPeek's exclusive Highlight Reel feature, businesses can curate impactful presentations. Selecting key moments from user testing videos enables a succinct and compelling narrative that truly highlights critical user interactions and feedback.

2 Ratings

Starting Price: $55 per tester

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UXtweak

UXtweak is a powerful online UX researching tool that provides many useful tools to help you create better digital products. UXtweak can be used for: - Defining information architecture and content categorization with our Card Sorting and Tree Testing Tools - Testing usability - you can test websites, web apps, prototypes, competition, mobile apps, mobile prototypes, mobile webview, or any designs - Empathizing with your users with tools such as - Preference Test, Five Second Test or Surveys - Exploring user behavior and optimizing finished products using Session Recording with Heatmaps. Recruiting participants for your studies is made easy. With the Recruitment widget you can turn your website visitors to study participants right on your website or leave the recruiting to us and our global User Panel. Start tweaking your user experience with UXtweak now!

2 Ratings

Starting Price: $99/per month/per user

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Optimizely One

Optimizely

Optimizely is the world's leader in Progressive Delivery and Experimentation, empowering leading companies to test and deliver new experiences and features to their customers. Creating digital experiences that transform your company takes data-driven decisions, continued experimentation and constant invention. Optimizely One helps you unlock your digital potential. To create helpful, human digital experiences requires constant invention from every company. A digital experience platform (DXP) should make creating behavior-driven experiences simple, crafting sophisticated content faster, collaborating easier and anticipating customer needs possible. See how you can eliminate guesswork and make every interaction actionable. Commerce in the digital age is more than transactions, products and catalogs. Selling online means telling stories, evoking emotion and establishing trust. No one owes you their business, you have to earn it with every interaction.

2 Ratings

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UXArmy

UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully launched products, UXArmy streamlines your team’s access to critical insights, empowering everyone—from designers to product managers to marketers alike—to validate, optimize, and iterate. Whether it’s unmoderated tests or moderated interviews and focus groups, UXArmy lets you watch real users engage with your product and messaging, revealing emotional insights in addition to stats. With screen and video recordings, AI-powered analysis and infographics, you’ll get fast, actionable insights to keep your product on track, ensuring it truly meets your users’ needs. UXArmy ensures your product resonates across cultures with localization testing in 25+ languages. And, thanks to our global participant network—including one of the strongest panels in Asia—you’ll reach the right audience

1 Rating

Starting Price: $99 a month

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Userfeel

Userfeel is the user testing tool that gives you videos of real users speaking their thoughts as they use your website or app. Test any site in any language. Our panel consists of more than 130,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand. Test on desktop, mobile, or tablet. Testing with both our app and an external camera allows us to test websites or applications on Android, iPhone, or iPad. Get your results in less than 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design/decision-making process and anytime you need to get the user's point of view.

1 Rating

Starting Price: $59.00 per test

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UserTesting

UserTesting transforms the way digital products & experiences are built by helping organizations get insights from customers–from concept to execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input directly from customers–earlier in the process–helping to reduce guesswork, and bringing experience data to life with human insight.

1 Rating

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UserX

UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs.

Starting Price: $299 per month

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expoze.io

alpha.one

As humans, we are bad at predicting what will capture our attention. Eye-tracking is helpful and can help us analyze what people see, but it is expensive and time-consuming. That’s why we created expoze.io. An online attention prediction platform that delivers actionable results validating designs in real-time to help you get your work noticed. Our platform was built by leading neuro- and data scientists. We believe creators make better decisions if they can predict and understand what really grabs attention. This way, we can assist marketing, UX/UI and CRO professionals in their creative decision-making processes. Data-driven, actionable and reliable insights that help them to get their designs noticed.

Starting Price: €19.99/month

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Crazy Egg

Make your website better. Instantly. Understand the customer journey with Snapshots, Heatmaps and Recordings. Use our visual reports and individual session recordings to get to know your website visitors - where they're coming from, where they're navigating to, and where they're getting stuck - so you can make design changes with confidence. Make data-backed decisions that will impact your bottom line over time. With Crazy Egg A/B Testing, know with certainty you picked the correct content placement, color, image, or copy, so you can turn more visitors into customers. Create or modify content without the need for a developer! Our editing tools allow you to change the styles of elements like colors and fonts, or even hide them. Once you're ready, you can publish changes directly to your website. We’re here to help you improve what's working on your website, fix what isn't, and test new ideas.

Starting Price: $24 per month

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Ranorex Studio

Ranorex

Empower everyone on the team to perform robust automated testing on desktop, web and mobile applications, regardless of their experience with functional test automation tools. Ranorex Studio is an all-in-one solution that includes tools for codeless automation as well as a full IDE. With our industry-leading object recognition and shareable object repository, Ranorex Studio makes it possible to automate GUI testing for even the most challenging interfaces, from legacy applications to the latest web and mobile technologies. Ranorex Studio supports cross-browser testing with built-in Selenium WebDriver integration. Perform effortless data-driven testing using CSV files, Excel spreadsheets or SQL database files as input. Ranorex Studio also supports keyword-driven testing: our tools for collaboration allow test automation engineers to build reusable code modules and share them with the team. Download our free 30-day trial for a risk-free start to test automation.

Starting Price: $3,590 for single-user license

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Lyssna

Lyssna (formerly UsabilityHub) is a remote user research platform that takes the guesswork out of design decisions by validating them with real users. Discover how people navigate your Figma prototypes. Test interfaces, interaction flows, iconography and more, to help you create intuitive and delightful experiences for your users. Fine-tune landing pages, messaging, and creativity, helping you optimize conversion rates on marketing campaigns and product launches. Ensure you’re delivering the right features to the right customers by validating product concepts with your target audience. Our integrated panel allows you to quickly and affordably recruit research participants that precisely match your target audience. The Lyssna platform consolidates surveys, usability testing, recruitment, interviews and now Recordings to our affordable, user-friendly solution. Recordings allows you to capture your participants' audio, screen, and/or camera during unmoderated testing.

Starting Price: $75 per month

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Lookback

Talk to your users. See how they’re using your app or website. Interview users from anywhere in the world. Your team can watch and take timestamped notes to help surface valuable insights. Or, ask users to complete tasks on their own time. Send a test link to users and get a variety of recordings in your inbox. Remote user research in real-time for mobile and desktop. No cables required. Ask questions, get candid responses, and let participants share their screen – from anywhere in the world. Test any website, app or prototype. Every project has a unique LiveShare invite link that can be sent to as many participants as you’d like. Take research beyond the lab. Interview and record the face, screen and voice of anyone, anywhere in the world.

Starting Price: $99 per month

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Userlytics

Userlytics is a state of the art user testing platform that allows you to quickly run user experience tests on any digital asset (sites, apps, prototypes, competitor assets, or more) and any device! Userlytics is the only testing platform that records the webcam, audio, and screen of the participants device while also allowing an unlimited number of annotations, highlight reels, users/admins, testers per session and number of concurrent studies. Additionally, Userlytics offers card sorting, tree testing, full audio transcriptions, branching logic, qual/quant metrics, dedicated account managers and a quality assurance team to make sure ever result is a good one. Want to give Userlytics a try? Then create a free test with a free participant in minutes with code ONEFREE and have the results in mere hours.

Starting Price: $49

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Useberry

Useberry is a comprehensive UX research platform that enables product teams to build better digital products more efficiently. It offers a variety of research methods, including prototype testing, website usability testing, and access to a participant pool with over 100 targeting attributes across 34 countries. The platform integrates seamlessly with popular prototyping and design tools, allowing users to set tasks, validate assumptions, and progress confidently. Useberry provides powerful insights through features like click tracking, user flows, and recordings, which capture user interactions, including mouse movements, face, voice, and screen activity. The platform supports various testing methods such as single task, open analytics, first click, five-second tests, online surveys, card sorting, tree testing, preference testing, and randomization.

Starting Price: $67 per month

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Maze

Eliminate hours of work watching user research recordings with test results that are instantly translated into the metrics that matter. Quickly create a maze for every project need, from surveys to usability tests, then share with users in a matter of minutes with a simple URL. Watch test results come in in real time and instantly transform into quantitative data, like mis-clicks and heatmaps. Then share your findings and start a discussion with stakeholders in your unique, auto-generated Maze Report. Use Maze to validate ideas and concepts, test wireframes, usability and copy, or gather user insights through feedback and satisfaction surveys. Maze is intuitive, browser based and device agnostic, integrating seamlessly with leading design platforms like Figma, InVision, AdobeXD, Marvel, and Sketch to accelerate your testing process.

Starting Price: $0

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TestMate

Test your website with real Australian users. TestMate leverages insights from real Australians to assess your site or application’s usability. We believe that user experience design with actual users in mind is the key to creating great digital products. We can help you uncover potential issues or bugs, improve your website's conversion rates and discover new ideas to improve UX! TestMate has developed a website testing process that provides you with a comprehensive analysis of how Australian customers experience your online services. We are a User Testing agency in Melbourne, rated one of the best website testing company because we use real users when testing websites to ensure you receive top quality analysis and results! Tell us about your project and the questions you need answered, so we can tailor our User Testing service for you, unlike other testing websites and companies! Get perceptive feedback from local users that meet your test website demographic. Watch your videos!

Starting Price: $480 per project

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Preely

Preely lets you setup a remote, unmoderated user test in minutes and get actionable results from test participants within 24 hours. You can use the insights to validate ideas or existing prototypes, test your assumptions or to get new ideas that will improve your product.

Starting Price: $40/month

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Hubble

Hubble is an all-in-one user research platform designed to empower product teams with continuous user insights throughout the product development cycle. It offers a suite of tools, including unmoderated research capabilities such as usability tests, concept tests, prototype tests, design AB tests, live product tests, card sorting, and tree tests. These features enable teams to test product ideas early, scale user research insights, and make informed product decisions. Hubble also provides in-product surveys to collect contextual feedback from users, enhancing engagement and survey response rates. Additionally, it offers participant recruitment services, granting access to a diverse pool of over 4 million B2B and B2C user personas across 150 countries, streamlining the research recruitment process. The platform integrates with tools like Figma for seamless prototype testing and supports various question types for comprehensive data collection.

Starting Price: $95 per month

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Testlio

Testlio is the originator of networked testing. Our award-winning combination of platform, freelancers, and services enables you to deliver great customer experiences, fast. The Testlio three part solution fuses a proprietary platform, freelance testers, and client services. Together, the offering powers software testing in any location. On any device. In any language. Your fully integrated testing platform for seamless start-to-finish app testing. World-class project managers and test leads to ensure great results. Highly experienced and vetted, paid by the hour, any device, any language, any location. Testlio’s Recommendations engine matches the best testers to your project to maximize accuracy and impact. Schedule a chat with one of our testing experts to discover how we make app testing painless for your organization.

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Userbrain

Userbrain shows you what’s working for your product — and what’s not. A simple tool that lets you create a user test in minutes and get results in just a few hours. Whether you’re a UX designer, researcher, or manager, with Userbrain you’re bound to build products people love to use. Watch real people with different personalities, locations, and device types interact with your product in their normal surroundings.

Starting Price: $35 per month

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Contentsquare

Contentsquare's digital experience analytics cloud helps companies understand hidden customer behaviors, and use those insights to drive more successful experiences. Conventional web analytics don't give you the full picture. Traditional tools are hard to use and even harder to interpret — providing data that only specialists can decipher. We work hard to keep it simple. Our intuitive visual reporting makes it easy to see how customers are using your site or app. Contentsquare automatically surfaces your biggest opportunities and issues. It's like having your own team of analysts to crunch your data and feed you a smarter to-do list. Quantify the biggest UX issues that are costing you online customers, and prioritize what matters most. Watch the exact sessions leading to errors and friction. Surface and prioritize errors by revenue impact.

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PlaybookUX

Playbook UX

PlaybookUX is an international software that helps businesses get feedback from their target audience. Watch videos of real people interacting with your product, prototype, website, concept, and more. Our software handles recruiting, incentivizing, transcribing, and analyzing the video sessions. We leverage natural language processing to analyze research sessions. Stay on top of all your insights by building your central research repository. Since you are already conducting all of your research within PlaybookUX, tagging, searching and organizing is easier than ever!

Starting Price: $49 one-time fee

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UserBob

Average users from the United States will record their screens and provide their first impressions as they use your site or app. You'll be able to "see what they see", by receiving first person, unbiased reviews of your product directly from your target market. Most users decide if they will move on to look for an alternative site in less than a minute. UserBob's short unmoderated tests will determine if your site or app is creating the desired first impression. If your site is making a good first impression but users aren't converting, longer tests asking users to accomplish a particular task will expose your site's usability problems. Eliminating what frustrates users will help optimize your conversion rate. UserBob recruits users to try out your app or website. You provide a scenario for the users and give them a task to attempt to complete. While they are using your site or app, users will think out loud and record a video of their screen and their feedback.

Starting Price: $1 per video

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Loadmill

Create automated API tests from real user sessions. Loadmill helps companies unclog the Dev pipeline, boost velocity and automate manual testing by replaying real user behavior. Eliminate regression bugs by replaying thousands of tests based on real user flows. Reduce your regression cycle duration and keep your team focused on what matters. Cut costs on ineffective testing efforts and maintenance. Automatically generate regression tests from real user recordings. Move fast and keep your team focused on what matters. Automate the entire QA process by replaying real user behavior. Integrate Loadmill into your continuous delivery pipeline and start shipping faster. Loadmill is using real traffic from websites around the world to test your server's performance. Get results fast - launch tests within seconds & detect bottle-necks before production. Truly distributed - unlimited unique IPs and locations per test. Record and replay your own user scenarios at scale.

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UserTribe

We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.

Starting Price: $150 per year

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Compare the Top Usability Testing Software in the UK as of April 2025

What is Usability Testing Software in the UK?

Testeum

Global App Testing

Userback

Hotjar

Usersnap

UserPeek

UXtweak

Optimizely One

UXArmy

Userfeel

UserTesting

UserX

expoze.io

Crazy Egg

Ranorex Studio

Lyssna

Lookback

Userlytics

Useberry

Maze

TestMate

Preely

Hubble

Testlio

Userbrain

Contentsquare

PlaybookUX

UserBob

Loadmill

UserTribe

Best Usability Testing Software in the UK

Compare the Top Usability Testing Software in the UK as of April 2025

What is Usability Testing Software in the UK?

Testeum

Global App Testing

Userback

Hotjar

Usersnap

UserPeek

UXtweak

Optimizely One

UXArmy

Userfeel

UserTesting

UserX

expoze.io

Crazy Egg

Ranorex Studio

Lyssna

Lookback

Userlytics

Useberry

Maze

TestMate

Preely

Hubble

Testlio

Userbrain

Contentsquare

PlaybookUX

UserBob

Loadmill

UserTribe

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