Best Chat SDK & API Software

Twilio Chat SDK & API empowers businesses to integrate real-time chat functionality into their applications, providing a seamless and engaging communication experience for users. This robust solution supports the creation of dynamic chat environments, enabling one-on-one conversations, group chats, and even large-scale community interactions. With Twilio's Chat SDK & API, developers can easily implement features such as message history, typing indicators, and read receipts, enhancing user engagement and satisfaction. The API's flexibility allows for customization to match the brand's look and feel, ensuring a consistent user experience across platforms. Additionally, Twilio's infrastructure ensures reliable message delivery and scalability, accommodating growing user bases without compromising performance.

Sendbird’s Chat API enables developers to create comprehensive messaging systems with features like private and group chats, media sharing, and real-time updates across mobile and web platforms. The API supports advanced functionalities such as message translation, message search, user moderation, and spam protection, allowing businesses to build secure and engaging messaging experiences. With Sendbird’s developer tools, including SDKs and UI kits, developers can seamlessly integrate these features into their apps, saving time and effort in handling operational complexities. The platform is designed to scale effortlessly, meeting the needs of businesses from small startups to global enterprises.

Access high-quality cloud communications at a low cost with Plivo Communications Platform, a Cloud API Platform and a Global Carrier Services Provider. Plivo Communications Platform enables users to make phone calls to all countries, buy local phone numbers in 55 countries, send SMS to all countries, and more. Available 24/7, Plivo Communications Platform also features free tech support by experts that are happy to assist customers with their issues.

Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services

The Real-Time Engagement Platform for meaningful human connections. People engage longer when they see, hear, and interact with each other. With Agora, you can embed vivid voice and video in any application, on any device, anywhere. Agora provides the SDKs and building blocks to enable a wide range of real-time engagement possibilities. Our network monitors activity in real time and automatically selects the most efficient routing path for sub-second latency globally across 200+ data centers. Compatible with all popular development platforms and mobile-device friendly with minimal battery consumption. Architected to withstand sudden spikes in traffic, gracefully scaling from one to millions of concurrent users as your business demands. Developers can create unique experiences with our extensive APIs, customizable UI and pre-integrated third-party extensions. Deliver the best quality real-time voice and video to your users with ultra-low latency and intelligent routing.

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email

UIB is an AI-native, API-first company that simplifies human-to-machine communications, making them as natural as human-to-human interactions. Their platform seamlessly connects various communication channels, AI platforms, and connectors, including SaaS and IoT APIs, providing an infinitely scalable solution that reduces the complexity of bringing products to market. UIB's offerings include the UnificationEngine, an omnichannel Messaging Service Platform (MSP) that provides access to communication services via a single, unified API with over 50 connectors; Unified AI, a white-label conversational AI chatbot builder and virtual assistant designer that supports content management and conversation analysis in any language and media; and H2X Exchange, a marketplace for cloud connectors, RPA, and IoT integrations, enabling 360° interactions across all conversational user interfaces.

Amity Bots is a scalable enterprise AI chatbot solution that enables businesses to provide customers with a first-class experience 24/7. By integrating with platforms like LINE, Facebook, and web or mobile applications, Amity Bots facilitates seamless customer engagement across multiple channels. The platform automates marketing activities, personalizes customer interactions, and enhances sales effectiveness by generating and qualifying leads automatically. It also improves customer experience by offering round-the-clock support, reducing repetitive responses, and saving time and costs. Key features include multi-channel chat management, user profile and context tracking, co-pilot live chat, AI-powered decision-making, flexible integration options, and comprehensive analytics and reporting tools. Amity Bots supports message templates, product catalogs, multi-language capabilities, and bulk import/export functions.