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Nango Cloud has several resource limits to ensure platform stability and fair usage across all customers.
For plan-specific limits, refer to the pricing page and the Usage & Billing page in your account.

API rate limits

Rate limits apply to API requests from your application to Nango:
PlanRequests per Minute
Free tier200
Starter1,000
Growth5,000
EnterpriseCustom
If you exceed the rate limit, use the standard rate-limit headers to determine when to resume requests.

Function execution limits

Different function types have varying execution and enqueuing time limits:
Function TypeMax Execution Time
Syncs24 hours
Actions15 minutes
External webhooks1 hour

Action output limits

Actions have a maximum output payload size of 2MB. For large payloads, use the Proxy instead.

Data retention policies

Nango automatically manages data retention for records in the sync cache:

Payload pruning (30 days)

If a record hasn’t been updated for 30 days, Nango automatically prunes its payload while preserving:
  • Record ID
  • Sync state
  • Payload hash (for change detection)
The record still exists and Nango can detect future changes, but the data fields are no longer retrievable from the cache.

Hard deletion (60 days)

If a sync hasn’t executed for 60 days, all associated records (payload + metadata) are permanently deleted.
These policies ensure sensitive data isn’t stored indefinitely. If you need to access record payloads long after updates (30+ days), please reach out in the Slack community.

Webhook limits

Webhooks sent from Nango to your application have the following limits:
  • Timeout: 20 seconds
  • Retries: 2 attempts
These limits apply to all webhook types: auth, syncs, async actions, and webhook forwards.
Questions, problems, feedback? Please reach out in the Slack community.