FAQ
Question you might ask about MailTime

Common
iOS
Android

• Does my friend need to use MailTime to chat with me?
  No! Whatever email client or software your friends are using, they can still send messages to you via your email address.
• Does it change my email look for receiver not using MailTime?
  No! To non-MailTime users, messages appear as normal emails.
• How to login with a 2 Step Verification for my account?
  For users who have set up 2 step verifications for your email, please check out the below tutorials. If your email account has disabled IMAP, please enable that in the settings to continue.

  Tutorials for AOL users

  Tutorials for iCloud users

  Tutorials for GMX users
• Where is my sent folder?
  MailTime displays emails in a conversation view so sent and received emails will be merged into the same view by subjects. We believe that this is a more mobile friendly way for users to read and communicate.
• How to view email in original view?
  Tap on the email bubble to go back to the original view.
• How do I change my signature?
  You can go to Settings to change your signature, though we recommend you to keep the default signature so that more people will know about how amazing MailTime is! Go to Settings - Accounts - Signature to edit.
• Why can't I recieve notifications？
  It happens when your account was not correctly connected to our service when you first logs in. If it keeps happening, please email us at [email protected]. We'd love to help.
• Can I change my passwords?
  Currently, we don't support this feature in the app. Please go to your email provider's website to reset your password.