Which client do you refer to regarding the bad UX, Element Web?
Matrix is just the protocol. There are a bunch of different clients though that all implement Matrix but are made by different people: https://matrix.org/ecosystem/clients/








Wire wrote that article in summer last year to prevent the German IT-Planning Council from adopting Matrix as the communications layer for its consolidated interfederal government-to-citizen messaging infrastructure in the public administration.
So be aware that, to my knowledge, this article is not a good-faith tech blog post but part of public affairs campaign / lobbying attempt.
Would be neat to have meta data encrypted in Matrix, but it’s not a deal breaker for most use cases imo.