an online O2O food ordering platform
(It is beta version so we have't given it a official name. Just a temporary name: Who Cares)
Food Provider
Food Provider Functionality
This user refers to local restaurants and fast food providers, which is one of main users of our application. The main functionalities of this user are listed:
- Create their own profile using proper information.
- Check the orders from customers and update the status.
- Has access to the individual sales data report.
Customer
Customer Functionality The customer functionality we proposed are listed as following:
- search and browse the restaurant and their menu;
- add the items to the cart, edit the shipping cart, and checkout the order;
- review the past orders made by this account;
- Write the reviews and ratings for the recent order, which will be updated to the food_provider average ranting simultaneously.
Backstage User
Backstage User Functionality Besides the food provides and regular customers, another type of users, working as part of website management team, is needed to rich the features and complement the functionality of the website. A food provider’s registration request must be approved by management team before it is inserted into the back-end database, and posted on the website. Besides the daily maintenance of the databases, an analytic page will be constructed to give them all sorts of analysis tools to derive and analysis useful data from the backend database, which can be used by company’s decision-maker to promote the growth of the sales and customers. The sample of derived data is listed as following:
- Various KPI’s (Key Performance Indicators) related to the food providers;
- Customer activity data;