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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

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Products
Home>Products > Software&App > RMS
New Rock Recording Management System integrates the collection, storage, query playback and management of telephone recording files, realizing the centralized management of telephone recordings generated by New Rock OM series IP-PBX and MX series VoIP gateway, meeting the requirements of large and medium-sized enterprises or call centers for telephone recording.
Contact UsQuery and playback: provide 9-dimension query, including number, time period, duration, department, label, rating, etc.; recording click playback, display the number of times played.
Statistics and analysis: come with daily, monthly, annual and departmental reports, and also customizable reports, graphical display of phone recording data, and support for report export.
Security and encryption: Encrypted storage of recording files, limiting playback to the management system and maximizing data security.
Roles and permissions: Support custom system roles and give different permissions for different roles to achieve multi-level control.
Monitoring and backup: Real-time monitoring of server status, recording operation traces, providing interface/email alarms, and multiple strategies to backup recordings.
High reliability: ensure no loss of recordings through local caching, intermittent transmission, etc.
High performance: support 300-way real-time phone recording, support 300 sites recording centralized management
Mail:[email protected]
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright © New Rock Technologies, Inc. All Rights Reserved. 沪ICP备15008515号-1

