Equity in Patient Care
We seek to achieve equity in patient care, including affiliates
What We’re Doing to Meet This Goal
- Working with the UCSF Policy Review Committee, to identify and revise policies that may be racist or have a differential impact on specific populations
- Supporting the work of UCSF’s Health Equity Council to:
- Improve language access
- Improve the patient experience for Black/African American patients
- Drive improvement in ease of access and satisfaction with modality for Limited English Proficiency (LEP) and Black/African American patients
- Improve digital access where disparities exist (in over-65 Black/African American and LEP populations)
- Build upon HTN FY21 efforts to drive sustainable disparity reduction in HTN management
- Build upon COVID FY21 efforts to focus on equity in vaccination efforts
How We’ll Measure Progress
- Establishing a process for reviewing and revising policies will ensure we are on track to ensure we eliminate those policies that have racist or differential impacts.
- Tracking patient/provider satisfaction and/or interpreter utilization will help us measure progress in improving language access.
- Utilizing data from our patient experience survey will allow us to measure progress in eliminating disparities in patient experience, access, and satisfaction modality for LEP and Black/African American patients
- Measuring adoption of HTN management will help us identify and address problem areas.
- Tracking vaccination efforts and comparing rates to White patients and staff will help us identify and address disparities.