Customer information

 
Delivery

Please note our business is limited to within the European Union.

Orders are normally despatched within 1 or 2 working days, if the ordered products are on stock. Delivery times are influenced by distance (inside or outside of Netherlands; expect longer delivery times for Dutch islands), and if orders are to be shipped complete.

We use different carriers, depending on the destination and size of a shipment. We will send you a message when your shipment is despatched.

Not all products can or may be delivered in all EU countries. We reserve the right to change or cancel your order. If you do not agree with a change, you have the right to cancel your order and we will return your payment promptly.

Shipping costs

Shipping costs per country:

  • 30 - GR - Greece - EUR 21,50.
  • 31 - NL - NEDERLAND - EUR 4,95. No shipment costs for orders over EUR 1.000,00.
  • 32 - BE - BELGIE - EUR 14,50.
  • 33 - FR - France - EUR 19,50.
  • 34 - ES - Spain - EUR 21,50.
  • 36 - HU - Hungary - EUR 21,50.
  • 39 - IT - Italy - EUR 19,50.
  • 40 - RO - Romania - EUR 21,50.
  • 43 - AT - Austria - EUR 19,50.
  • 45 - DK - Denmark - EUR 19,50.
  • 46 - SE - Sweden - EUR 21,50.
  • 48 - PL - Poland - EUR 21,50.
  • 49 - DE - DUITSLAND - EUR 19,50.
  • 351 - PT - Portugal - EUR 21,50.
  • 352 - LU - Luxembourg - EUR 17,50.
  • 353 - IE - Ireland - EUR 21,50.
  • 356 - MT - Malta - EUR 22,50.
  • 357 - CY - Cyprus - EUR 22,50.
  • 358 - FI - Finland - EUR 21,50.
  • 359 - BG - Bulgaria - EUR 21,50.
  • 370 - LT - Lithuania - EUR 21,50.
  • 371 - LV - Latvia - EUR 21,50.
  • 372 - EE - Estonia - EUR 21,50.
  • 377 - MC - Monaco - EUR 22,50.
  • 378 - SM - San Marino - EUR 22,50.
  • 382 - ME - Montenegro - EUR 22,50.
  • 385 - HR - Croatia - EUR 21,50.
  • 386 - SI - Slovenia - EUR 21,50.
  • 420 - CZ - Czechia - EUR 21,50.
  • 421 - SK - Slovakia - EUR 21,50.

We do not charge shipment costs for order with only digitally supplied products, e.g. cloud services.