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2. Choose an Action
The event an automation performs after it's triggered
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Select a trigger from Dotdigital

A trigger is an event that starts your Zap and runs the workflow. For example, with Dotdigital, a trigger could be "New Survey Response."
A trigger is the event that kicks off your automated workflow.

Setup an action from Teamwork Desk

An action is what takes place after the automation is triggered. For example, with Teamwork Desk, the action could be "Add Reply to Ticket."
An action is the event that your automated workflow performs when triggered.

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Triggers and actions are the main components of every automated workflow.

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Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Name
      Required
    • Visibility
    Action
    Write
    • Match Identifier
      Required
    • Email Type
    • Optin Type
    • List
    • Data Fields
    Action
    Write
    • Match Identifier
      Required
    • Program
      Required
    Action
    Write
    • Email Address
      Required
    • Resubscribe with resubscription confirmation email
    • Preferred Locale
    • Redirect URL After Challenge
    Action
    Write
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About Dotdigital
Dotdigital is a customer experience and data platform (CXDP) that empowers marketers to create highly personalized cross-channel journeys.
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    About Teamwork Desk
    Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.
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