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Professional Services
Professional Services teams at York support our teaching, research and community life – from student wellbeing and finance to IT, estates and governance.
Professional Services is split into four sections, all reporting to the Vice-Chancellor.
- Academic and student support services
Led by Vikki Goddard, Chief Academic Services Officer. - Financial and operational services
Led by Nigel Alcock, Chief Financial and Operational Officer. - Reputation, Economic Development and Advocacy
Led by Joan Concannon, Chief Reputation and Stakeholder Relations Officer - Strategic Planning and Performance
Led by Ken Badcock, Deputy Vice-Chancellor and Provost.
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This web page reflects our organisational structure and core departments, their contribution to the University and who leads them. It doesn’t include every level of internal hierarchy and not all services have dedicated web pages.
Vikki Goddard
Chief Academic Support Officer (CASO). Oversees academic and student support services.
These departments support our academic mission and the entire student journey, from learning to wellbeing.
Faculty Operations
Library, Learning, Archives and Wellbeing
- Library, Learning, Archives and Wellbeing
- Archives and Research Collections, including:
- Content and Open Research
- Digital Education
- Engagement and Customer Experience
- Learning Enhancement, including:
- Student Life and Wellbeing, including:
- White Rose Libraries
- Archives and Research Collections, including:
Research, Innovation and Knowledge Exchange (RIKE)
- Research, Innovation and Knowledge Exchange (RIKE)
- Business and Knowledge Exchange
- Developments
- Operations
Student Education and Experience
- Student Education and Experience
- Academic Quality and Development
- Careers and Employability
- Student Administration
- Student Success
- Student Systems
- York Online Partnerships
Nigel Alcock
Chief Financial and Operational Officer (CFOO). Oversees financial and operational services.
These teams form the operational, financial and administrative backbone for the University's smooth functioning.
Directorate of Technology, Estates and Facilities (DTEF)
Central admin service
Accommodation, campus and commercial
Estates and Capital Development
- Estates and Capital Development
- Capital Development
- Estate Operations
- Asset Management
- Operations and Maintenance
- Land and Buildings
- Strategic Programmes
- Sustainability
IT Services
- IT Services
- Digital Services
- Service Delivery and Product
- Technology and Cyber
Executive Operations
- Vice-Chancellor's Office
- Chancellor's Office
- Chief Academic Services Officer's Office
- Chief Financial and Operating Officer's Office
- Council Subcommittees
- Deputy Vice-Chancellor and Provost's Office
- Pro-Vice-Chancellors' Office
- Professional Services Support Officers
- Senate
- University Executive Board (UEB)
- York Graduate Research School (YGRS)
Finance
- Finance
- Academic Accounting
- Academic Reporting and Modelling Analysis
- Arts and Humanities
- Sciences
- Social Sciences
- Group Finance/Accounting Services
- Business Change
- Capital
- Estates, Campus Services and IT
- Financial Information and Reporting
- Group Accounts
- Professional Services
- Procurement and Transactional Services
- Finance Shared Services
- Account Payable
- Cash and Fees
- Payroll
- Procurement
- Finance Shared Services
- Academic Accounting
Global Recruitment, Marketing and Admissions Directorate
- Global Recruitment, Marketing and Admissions (formerly External Relations)
Governance and legal
Human Resources (HR)
- Human Resources
- HR Operations
- Compliance
- Employee Relations and Policy
- HR Services
- Recruitment Adviser
- Reward
- HR Systems
- Pensions
- People and Organisational Development (POD)
- Equality, Diversity and Inclusion
- HR Partners
- HR Strategic Change
- Occupational Health
- POD Development Partners
- Programmes Office
- Workplace Health and Safety
- HR Operations
Joan Concannon
Chief Reputation and Stakeholder Relations Officer. Oversees Reputation, Economic Development and Advocacy.
- Reputation, Economic Development and Advocacy (formerly External Relations)
- Communications
- Economic Development Team
- Office of Philanthropic Partnerships and Alumni (OPPA)
- Corporate and Foundation Philanthropy
- Fundraising and Community Engagement Programmes
- Individual Philanthropy and Legacy Giving
- Operations and Experience
- York for Life
Ken Badcock
Deputy Vice-Chancellor (DVC) and Provost. Oversees Strategic Planning and Performance.
These teams are responsible for the University's strategic direction, data analysis and performance monitoring.
- Strategic Planning and Performance
- Planning
- Strategic Insight and Analysis
- Strategy Implementation and Performance
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