Twitch is one of the most used live streaming platform by gamers. You can watch live stream of popular games. However, there are also a few common errors that occur while watching the stream or using the service. Out of which one is error 4000 on Twitch while streaming. We bring to you a helpful guide that will teach you how to fix Twitch error #4000 in Windows 10. So, continue reading!
How to Fix Twitch error #4000 in Windows 10
While playing a Twitch stream on your Windows PC, you will face error 4000 on Twitch. We have listed the troubleshooting methods step-by-step below to fix this error in this article.
Note: Here, the Google Chrome is shown as an example. You can follow the methods for your web browser respectively.
Method 1: Basic Troubleshooting Methods
Firstly, follow these basic troubleshooting methods to fix the error.
1A. Refresh Twitch Stream
As a first method to fix Twitch error #4000 problem, you can refresh the webpage on which you have opened the Twitch website. To do so, you can either click on the reload icon at the top-left corner of the webpage, or press the Ctrl+ R keys at the same time to reload the page.
1B. Verify Twitch Server Status
Before trying any other methods, you should try check the Twitch server status if its running or not. Open the official website of the Twitch Servers and check for the results.
1C. Close Media Player Apps
If you have opened any media players in the background, then also you may face Twitch error #4000 in Windows 10. Follow our guide to end task in Windows 10.
1D. Use Incognito Mode
If you are viewing the Twitch website on the normal mode of the Google Chrome web browser, you can try using the Incognito mode to fix error 4000 on Twitch.
1. Use the link given here to know the method to open the Incognito mode on the Google Chrome app.
2. Open the Twitch website in Incognito mode.
1E. Clear Browser Cache and Cookies
Another option to fix Twitch error #4000 is to clear all the cached data and cookies on the Google Chrome browser. This would reduce the lag time in loading the Twitch webpage. Use the link provided here to know how to clear the browser cached data and cookies.
1F. Update Web Browser
Outdated browser can also causes error 4000 on Twitch issue. So, you need to update your web browser to watch the Twitch streams without any obstruction.
1. Press the Windows key, type Chrome and hit the Enter key.
2. Now, click on the three-dotted icon and select the Help option as shown below.
3. Then, select the About Google Chrome option.
Note: You can also type chrome://settings/help and hit the Enter key to launch the About Chrome page directly.
4A. If Google Chrome is updated to its latest version, it will show Chrome is up to date.
4B. If a new update is available, the browser will automatically update the browser to the latest version. Click on Relaunch to complete the update process.
5. Finally, relaunch the Chrome browser with its latest version.
1G. Reset DNS Cache
Another option to fix error 4000 on Twitch is to reset the DNS cache on your Windows PC to its default settings. Using the link given here, you can know the method to reset the DNS cache on your PC.
1H. Update Device Drivers
You must keep you graphics and audio drivers updated to prevent error 4000 on Twitch. Read our guide to update device drivers on Windows 10.
1I. Use VPN
The stream that you want to watch may not be available in your region resulting in Twitch error #4000. You can connect to a VPN to solve this issue. Read our guide on how to set up a VPN on Windows 10.
Method 2: Use Twitch Popout Player
Using the Popout player to watch the stream can fix this Twitch error #4000 problem. Here are the steps to do so.
1. Go to Twitch website and play your favorite stream.
2. Click on the gear icon to open Settings.
3. Here, select the Popout player option.
Method 3: Reset Stream Key
The Stream key is an essential code to identify the source of audio and video on the media content. If error 4000 on Twitch is not resolved, you can reset the Stream key on your account.
1. In Twitch webpage, click on the profile icon at the top-right corner of the home page and click on the Creator Dashboard option.
2. Expand the Settings tab in the left pane of the window and click on the Stream tab.
3. In the Stream Key & Preferences section, click on the Reset button on the Primary Stream Key tab.
4. You will see a green tick if the Stream key is reset.
Method 4: Disable Browser Extensions
You can disable the web extensions on the Google Chrome app to fix Twitch error #4000 on the Twitch website.
1. Launch the Google Chrome and click on the three vertical dots as done in the previous method.
2. Click on More tools and then select Extensions.
3. Turn off the toggle for unused extensions. Here, Google Meet Grid View is taken as an example.
Note: If the web extension is not essential, you can delete them by clicking on the Remove button.
Method 5: Enable Hardware Acceleration
Another method to fix error 4000 on Twitch is to enable the hardware acceleration option on the web browser.
1. Open the Google Chrome app using the search bar at the bottom. Click on Open.
2. Click on the three vertical dots at the top-right corner of the page and click on the Settings option.
3. Expand the Advanced tab and click on the System tab in the left pane of the window.
4. Toggle on the Use hardware acceleration when available option and click on the Relaunch button.
Method 6: Select Default Audio Device
You must make sure to set a default audio device to avoid any conflicts. Follow the given steps to set your audio device as the default device to fix Twitch error #4000.
1. Right-click on the Speakers icon at the bottom right corner of the screen and select the Sounds option.
2. Then, switch to the Playback tab and right-click on the audio jack you would like to set as the default one.
3. Now, select the Set as Default Device option as highlighted and click on Apply and OK to save the changes.
Method 7: Disable Audio Enhancements
If you have enabled audio enhancements in the playback device setting, then this may cause Twitch error #4000 issue. So, follow the steps listed below to disable it.
1. Go to the Sound settings.
2. Click on the audio device followed by the Properties button.
3. Then, switch to the Advanced tab.
4. From the drop-down menu under Default Format, ensure Enable audio enhancements option is unchecked under Signal Enhancements as shown.
Method 8: Use Twitch Desktop App
If you are facing error 4000 on Twitch issue while using the website, you can alternatively use the Twitch Windows dedicated app. This would allow all the functionalities and you can fix the error easily.
1. Launch the Google Chrome app.
2. Open the official website of the Twitch app and click on the Download button.
3. Double-click on the downloaded file to run the Twitch executable file.
4. Click on the Install button and click on the Yes button to give administrative privileges.
5. Click on the Next button on the on-screen instructions and click on the Finish button on the final window.
Method 9: Contact Twitch Support
Lastly, if none of the methods work for you, then try to contact Twitch support regarding Twitch error #4000.
1. Open the official website of Twitch Contact Support.
2. Fill in the details in the fields and send the information on the query.
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We hope that this guide was helpful and you were able to learn how to fix Twitch error #4000 issue. If you have any queries or suggestions, feel free to drop them in the comments section below. And also, let us know what you want to learn next.