Fix Black Screen With Cursor On Startup: Users are reporting a new issue with their system where when they Startup their PC, it boots normally, it gets to BIOS screen then the Windows logo screen comes up but after that, they get a black screen with a mouse cursor in the middle. They can’t go to log on screen as they are stuck on the Black screen with mouse cursor. Users are able to move the mouse but the left-click or right-click doesn’t respond, the keyboard also doesn’t work. And pressing Ctrl + Alt + Del or Ctrl + Shift + Esc doesn’t do anything, basically, nothing works and you are stuck on the black screen. At this point the only option user has is to force shutdown the PC and turn it off.
The main cause of this error seems to be Display drivers but it’s not limited to that only. As corrupted Windows files or battery residue sometimes also causes this issue. Also, if you will try to boot into safe mode then it’s possible you will be stuck again at loading files and you will again face the black screen with mouse cursor. So without wasting any time let’s see how to actually Fix Black Screen With Cursor On Startup with the below-listed troubleshooting guide.
Note: Make sure to disconnect all external devices or attachments connected to the PC and try these steps before continuing.
1.Boot up your Windows as normal and on the Black Screen where you see your cursor press Ctrl + Shift + Esc together to open Windows Task Manager.
2.Now in the processes tab right-click on Windows Explorer or Explorer.exe and select End Task.
3.Next, from the Task Manager menu click on File > Run new task.
4.Type Explorer.exe and click OK. You would again see your Windows desktop without any issue.
5.Now reboot your PC to save changes and may be the black screen with cursor won’t show up anymore.
Fix Black Screen With Cursor On Startup
Method 1: Take out Battery and again insert it
The first thing you should try is removing your battery from the laptop and then unplugging all the other USB attachment, power cord etc. Once you have done that then press and hold the power button for 10 seconds and then again insert the battery and try to charge you battery again, see if you are able to Fix Black Screen With Cursor On Startup in Windows 10.
Method 2: Run Startup/Automatic Repair
1.Insert the Windows 10 bootable installation DVD or Recovery Disc and restart your PC.
2.When prompted to Press any key to boot from CD or DVD, press any key to continue.
3.Select your language preferences, and click Next. Click Repair your computer in the bottom-left.
4.On choose an option screen, click Troubleshoot.
5.On Troubleshoot screen, click Advanced option.
6.On the Advanced options screen, click Automatic Repair or Startup Repair.
7.Wait til the Windows Automatic/Startup Repairs complete.
8.Restart and you have successfully Fix Black Screen With Cursor On Startup.
Also, read How to fix Automatic Repair couldn’t repair your PC.
Method 3: Run System Restore
1.Put in the Windows installation media or Recovery Drive/System Repair Disc and select your language preferences, and click Next
2.Click Repair your computer at the bottom.
3.Now choose Troubleshoot and then Advanced Options.
4..Finally, click on “System Restore” and follow onscreen instructions to complete the restore.
5.Restart your PC to save changes.
Method 4: Run SFC and CHKDSK
1.Again go to command prompt using the method 1, just click on command prompt in the Advanced options screen.
2.Type the following command in cmd and hit enter after each one:
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows chkdsk C: /f /r /x
Note: Make sure you use the drive letter where Windows is currently installed. Also in the above command C: is the drive on which we want to run check disk, /f stands for a flag which chkdsk the permission to fix any errors associated with the drive, /r let chkdsk search for bad sectors and perform recovery and /x instructs the check disk to dismount the drive before beginning the process.
3.Exit the command prompt and restart your PC.
Method 5: Run DISM
1.Again open the Command Prompt from the above-specified method.
2.Type the following command in cmd and hit enter after each one:
a) Dism /Online /Cleanup-Image /CheckHealth b) Dism /Online /Cleanup-Image /ScanHealth c) Dism /Online /Cleanup-Image /RestoreHealth
3.Let the DISM command run and wait for it to finish.
4. If the above command doesn’t work then try on the below:
Dism /Image:C:\offline /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess
Note: Replace the C:\RepairSource\Windows with the location of your repair source (Windows Installation or Recovery Disc).
5.Reboot your PC to save changes and this should Fix Black Screen With Cursor On Startup issue.
Method 6: Enable low-resolution video
1.First of all, make sure to remove all external attachment then remove any CD’s or DVD’s from PC and then reboot.
2.Press and hold the F8 key in order to bring up the advanced boot options screen. For Windows 10 you need to follow the below guide.
3.Restart your Windows 10.
4.As the system restarts enter into BIOS setup and configure your PC to boot from CD/DVD.
5.Insert the Windows 10 bootable installation DVD and restart your PC.
6.When prompted to Press any key to boot from CD or DVD, press any key to continue.
7.Select your language preferences, and click Next. Click Repair your computer in the bottom-left.
8.On choose an option screen, click Troubleshoot.
9.On Troubleshoot screen, click Advanced option.
10.On Advanced options screen, click Command Prompt.
11.When the Command Prompt(CMD) open type C: and hit enter.
12.Now type the following command:
BCDEDIT /SET {DEFAULT} BOOTMENUPOLICY LEGACY
13.And hit enter to Enable Legacy Advanced Boot Menu.
14.Close Command Prompt and back on the Choose an option screen, click continue to restart Windows 10.
15.Finally, don’t forget to eject your Windows 10 installation DVD, in order to get Boot options.
16. On the Advanced Boot Options screen, use the arrow keys to highlight Enable low-resolution video (640×480), and then press Enter.
If the issues doesn’t appear in the low-resolution mode, then the issue is related to Video/Display drivers. You could Fix Black Screen With Cursor On Startup issue by simply downloading the display card driver from the manufacturer’s website and installing it via Safe Mode.
Method 7: Try Safe Mode to uninstall Display Driver
First using above guide from the Advanced boot option select Safe Mode then follow the below steps:
1.In Safe Mode press Windows Key + R then type devmgmt.msc and hit enter to open Device Manager.
2.Expand Display adapter then right-click on your integrated Display adapter and select uninstall.
3.Now if you have a dedicated Graphic Card then right-click on it and select Disable.
4.Now from the Device Manager menu click Action then click Scan for hardware changes.
5.Reboot your PC and see if you are able to Fix Black Screen With Cursor On Startup issue.
Method 8: Fix Permissions Issues
1.Open Command prompt by either going to Safe Mode or via Windows Installation or Recovery Disc.
2.Type the following command into cmd and hit Enter after each one. Also make sure to replace C: with the drive letter of your System drive.
path %path%;C:\Windows\System32
cacls C:\Windows\System32 /E /T /C /G everyone:F
Note: The above commands will take some time to run so please be patient.
3.Reboot your PC and if the black screen with cursor issue was caused by inappropriate permissions then Windows should now function normally.
4.Press Windows Key + X then select Command Prompt (Admin).
5.Type the following command into cmd and hit Enter:
cacls C:\Windows\System32 /E /T /C /G System:F Administrators:R
cacls C:\Windows\System32 /E /T /C /G everyone:R
6.Again restart your PC to save changes.
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That’s it you have successfully Fix Black Screen With Cursor On Startup Issue but if you still have any questions regarding this post then feel free to ask them in the comment’s section.