Verified
The steps for setting up the annuity were simple, the Gainbridge team keep me informed through the entire process. Although I didn't need to talk to a Gainbridge agent, it was nice to know I had that... See more
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Verified
Seamless transition good rate good customer service but after receiving email you had received money and account should be set up within 3 days never heard back. When I inquired I was told I had to lo... See more
Company replied
Verified
The customer reps were excellent. The posting of my check to fund my annuity took longer than I expected. The delay left me very concerned as to whether or not it had been safely delivered and credite... See more
Company replied
Verified
I had never bought an annuity online before and was pleasantly surprised by how simple it was to sign up for a Fastbreak annuity with Gainbridge. While it takes just 15 minutes to purchase a bank CD o... See more
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Company details
- #77 of 101 best companies in Insurance Agency
- #36 of 76 best companies in Investment Service
About Gainbridge
Written by the company
Gainbridge® was founded to be a better way for people to grow their money. Through our self-managed digital platform, we eliminated hidden fees and commissions, putting the power and more money back in your hands, which, really, is where it should have been all along.
How does buying annuities directly from Gainbridge® work?
1. Apply in minutes: Open an account with an easy, online application.
2. Fund your annuity: You can fund your annuity by a checking or savings account, check, or, for products that qualify, qualified transfer (typically an IRA, 401(k) or 1035 exchange).
3. Watch your money grow: To manage your account and see your growth, simply log into your Gainbridge® portal for real-time updates.
Apply now
Our online platform lets you buy our annuities directly. This means you get a transparent experience, putting the power and higher returns back in your hands.
Insurers rated A- (excellent) by AM Best for their financial strength1. And with Gainbridge® annuity products, you can cancel within 30 days of receiving your contract. We strive to give you the most trustworthy and transparent experience as we continue to offer annuities built for the 21st century.
We have real people ready to help real people. Our gold medal support team is here to help. Reach us by phone, email, or live chat.
Contact us
1A.M. Best Company assigns ratings from A++ to S based on a company’s financial strength and ability to meet obligations to contract holders. A- (Excellent) is the 4th highest of 16 ratings. For more information about the rating, visit www.ambest.com
Annuities issued by Gainbridge Life Insurance Company, Zionsville, Indiana. Products and/or features may not be available in all states. All guarantees based on the financial strength and claims paying ability of the issuing insurance company.
Contact info
10555 Group 1001 Way, 46077-9845, Zionsville, United States
- 1-866-252-9439
- [email protected]
- www.gainbridge.io
4.5
Excellent
687 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
Verified
I had a huge problem in modifying my…
I had a huge problem in modifying my application from a 5-year period to a 10-year period. After the signature contract showed 5 years, I revised the application to specifically show 10 years which was acknowledged on the screen. But the signature document continued to show 5 years. I was only able to fix it by deleting the existing application and starting over, using a different browser.
August 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Verified
Happy so far.
So far so good. The online process was simple. The interest rate is good, and I like that I can take up to 10% out of the account if necessary without a penalty. Only downside is that it took about a week for the money to transfer but no big deal.
August 10, 2025
Reply from Gainbridge
Amy,
While we are sorry to hear about the delays in your transfer process, we're pleased to hear that you found our Gainbridge® platform easy to navigate and our rates valuable! Our goal is to make annuities accessible and user-friendly. Thank you for choosing Gainbridge® for your financial needs.
The Gainbridge® Team
Verified
The customer reps were excellent
The customer reps were excellent. The posting of my check to fund my annuity took longer than I expected. The delay left me very concerned as to whether or not it had been safely delivered and credited to my account.
August 12, 2025
Reply from Gainbridge
Thomas,
While we are sorry to hear about the delays in your transfer, we're so pleased to hear about your positive interaction with the Gainbridge® customer service team! Every customer deserves attentive, professional service, and we're glad we could provide that for you.
The Gainbridge® Team
Verified
Reply from Gainbridge
Norman,
Thank you for your wonderful review! We're proud to have earned your trust and confidence. Our team works hard to ensure every customer receives the attention and service they deserve.
The Gainbridge® Team
Verified
Reply from Gainbridge
Scott,
Thank you for highlighting our team's dedication! We believe that combining exceptional annuity knowledge with genuine care creates the best possible customer experience.
The Gainbridge® Team
Verified
Reply from Gainbridge
Linda,
We're thrilled to hear about your positive customer service experience! Our team strives to provide personalized, professional support with every interaction, and we're glad we could deliver.
The Gainbridge® Team
Verified
So easy to open an account
So easy to open an account. So far, excellent. Great rates.
August 13, 2025
Reply from Gainbridge
Marcia,
We're delighted to hear that you found our annuity buying process simple and efficient and value in our rates! Our team works continuously to streamline our digital experience, and your feedback validates these efforts.
The Gainbridge® Team
Verified
Very helpful personnel I needed to call…
Very helpful personnel I needed to call to make some clarifications and the staff over the phone was excellent
August 7, 2025
Reply from Gainbridge
Melissa,
Thank you for recognizing our commitment to exceptional service! Our team takes pride in providing knowledgeable, friendly support, and we're pleased we could assist you effectively.
The Gainbridge® Team
Verified
Simple to use.
August 8, 2025
Reply from Gainbridge
Linda,
Thank you for noting how easy it was to use our Gainbridge® platform! We understand that annuity services should be accessible, and we're glad we could provide you with a smooth experience.
The Gainbridge® Team
Verified
Quick and Easy!
The steps for setting up the annuity were simple, the Gainbridge team keep me informed through the entire process. Although I didn't need to talk to a Gainbridge agent, it was nice to know I had that option in case I encountered any difficulties. Overall, a very positive experience!
August 17, 2025
Reply from Gainbridge
Andy,
We're thrilled that you found our process straightforward! Our goal is to remove unnecessary complexity from annuity and financial services, and your review suggests we're on the right track.
The Gainbridge® Team
Verified
Great rates
August 1, 2025
Reply from Gainbridge
Lou,
We appreciate you noticing our attractive rates! At Gainbridge®, we strive to provide competitive products while maintaining transparency and reliability in all our annuity offerings.
The Gainbridge® Team
Verified
Great Customer service
I had questions about my account and how things worked with set allotment and payouts.
August 8, 2025
Reply from Gainbridge
Stephen,
We're thrilled to hear about your outstanding experience! Our team takes great pride in providing exceptional service, and we're delighted this showed in your interaction with us.
The Gainbridge® Team
Verified
Reply from Gainbridge
Stephen,
We're pleased you appreciate our rate offerings! Balancing competitive annuity rates with reliable service is core to our mission at Gainbridge®.
The Gainbridge® Team
Verified
Reply from Gainbridge
Marilyn,
We're delighted you've found value in our rates! Our team continuously monitors the market to ensure our annuity offerings remain competitive while maintaining the reliability you expect from Gainbridge®.
The Gainbridge® Team
Gainbridge Review Reply to all other replies that don't make any sense
I am writing a new review to reply to my last review. What do any of these replies have to do with the fact that we were required to have our main IRA at Wells Fargo send a check to Gainbridge instead of a simple electronic transfer, which may have triggered a taxable event. There is a really good chance now that because Gainbridge required a check by mail that Wells Fargo may report a direct IRA TO IRA transfer as a personal withdrawal causing us a big headache with the IRS. I don't care how good or how easy it is to open a Gainbridge account. This situation has nothing to do with what you responders are saying. Read the original review and all of you will see that your responses have nothing to do with the review. Very Frustrating Indeed.
August 16, 2025
Unprompted review
Verified
The website is not very user friendly…
The website is not very user friendly and could benefit from a revamp
August 16, 2025
Reply from Gainbridge
Audra,
We're sorry to hear about your unsatisfactory experience with our website. Your feedback is important to us, and we'd like to address your concerns personally. Please reach out to our dedicated support team at 1-866-252-9439 or [email protected] so we can make things right.
The Gainbridge® Team
Verified
The website was easy to navigate
The website was easy to navigate. Creating my account was a breeze.
July 31, 2025
Reply from Gainbridge
David,
We appreciate you highlighting the simplicity of our process! Making annuity services more accessible is a core part of our mission, and we're pleased it showed in your experience.
The Gainbridge® Team
Verified
So far this experience has went well
So far this experience has went well. It takes a few days before everything goes through but it's good that you can keep an eye on your account.
August 5, 2025
Reply from Gainbridge
Owen,
At Gainbridge®, we're passionate about helping our customers achieve their financial goals with our annuity products, and we're thrilled to hear about your great experience.
The Gainbridge® Team
Verified
Great rate
Great rate, easy sign-up and money transfer.
Account profile shows daily updates, which is a great feature
Just signed up, but couldn't be happier
August 5, 2025
Reply from Gainbridge
Rosel,
We appreciate you highlighting the simplicity of our process, value in our rates and efficient transfer process! Making annuity services more accessible is a core part of our mission, and we're pleased it showed in your experience.
The Gainbridge® Team
Verified
Reply from Gainbridge
Chatur,
Thank you for noticing our favorable rates! We work hard to offer annuity products that provide real value while maintaining the high standards you expect.
The Gainbridge® Team
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