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Last week, Salesforce Chief Executive Marc Benioff said the San Francisco software giant was able to shrink the number of people in support roles from 9,000 to 5,000 because “AI agents” are helping to automate certain tasks.

“We’ve successfully redeployed hundreds of employees into other areas like professional services, sales, and customer success,” the company said in a statement.

In June, Benioff said that AI is doing 30% to 50% of the company’s work.

“We are working in partnership with these agents, and that’s how I look at it.”

As more businesses leverage AI, questions remain about whether it will help companies rake in more profits.