Using Postman to Automate API On-Boarding
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The document discusses automating API onboarding at Iqmetrix, focusing on the transition from a manual process requiring significant time and skilled personnel to an automated process using Postman. It highlights the time savings achieved, with the automated process reducing onboarding time from 4.5 hours to just 30 minutes per package. A video demo is included to demonstrate the effectiveness of the automation.
Using Postman to Automate API On-Boarding
- 3. Automating API Onboarding Presented by Kevin Harris
- 4. Introductions Hello!!! Mini Kevin is going to be filling in for me today
- 5. What We’ll Cover • Postman at iQmetrix • Automating with Postman: Where it began? • The manual process of API Onboarding • The automated process of API Onboarding • The automated process a Video Demo
- 7. Who uses Postman at iQmetrix Sales SupportDevelopers And many more…
- 8. What do we use Postman for Sales SupportDevelopers Development Automation Testing Demo’s Training Documentation Support We have over 450 Employee’s around half use Postman
- 9. Postman in my Role I would be lost without Postman.
- 10. Automating with Postman: Where it Began?
- 11. Is repetitive work really the best use of People Resources? How many times have you heard…. • A manual process • Takes hours to complete and • The end result is the same
- 12. Skill Requirements for the Manual Process The manual process requires a skilled person The Employee Requirements • Knowledge of all systems • Good Communication skills • Detail Oriented
- 13. What Does the API Onboarding Specialist Create? It’s the same thing every time. API Access Postman E-mails API Users
- 14. My Story: How it all started I still felt like there was a way to speed things up. Documenting the process saved a days worth of work
- 15. My Story: The new Problem Think outside the box!!! How do you eliminate having to enter the same data in multiple spots?
- 16. The Case of the Duplicate Orders
- 17. My First Automation Project Hello iQmetrix team Can you please tell us what the original order number is for PO ABC123 Here are the order numbers we are seeing: • 123456 • 678910 • 098765 • 432109 Thank you The Client
- 18. My First Automation Project Solving the ticket • Call the Middleware Adapter • Get the Order Number • Respond to client Short but sweet
- 19. My First Automation Project Hello Mr. Client The original order number is 123456. I will now close this ticket. If you have additional questions, please feel to reply and the ticket will automatically reopen. Thank you iQmetrix Team
- 20. My First Automation Project Manual Process takes about 10 minutes to complete • 1 Ticket = 10 min • Multiple tickets everyday Time Investment: 365 tickets = 60 Hours
- 21. My First Postman Automation Project This is where it all beganMy Experiment: what could I Automate • Environment Variables • Test Script • Ticket Queue’s API’s
- 22. My First Postman Automation Project That’s almost a week and a half Manual Process 1 Ticket = 10 min Automated Process 1 Ticket = 1 min Time Savings: 365 Tickets = 54 Hours
- 23. Onboarding API’s: Vendor Inventory Service
- 24. API Onboarding: Data Entry Points DB Admin Team
- 26. The DB Admin Team This is out of scope for this presentation Time: N/A A ticket is manually created • Creates Database • Runs Scripts
- 27. Entry Point 1: RQ These Steps can’t be automated with Postman Time: 20 minutes After the DB Admin team is finished • Set-up Test Company • Security Roles and • Map Vendor
- 28. Entry Point 3: HUB • Vendor Setup • Access Credentials • Users • VMI Set up There are a lot of little steps here which can be Automated Time: 45 minutes
- 29. Entry Point 4: Postman We need to manually enter everything we just created Time: 45 minutes Once setup is complete • Environments • Collections • Test Postman Set-up • Client Resource
- 30. Entry Point 5: Zen Desk This part is very labor intensive Time: 150 minutes Once setup is complete • Request to Create Test Company • Request to run Scripts • Create Onboarding Letter
- 31. The Manual Process: Time to Create 1 Package Could be a little more little less depending experience • RQ Set up = 20 minutes • HUB Set up = 45 minutes • Postman Set up = 45 minutes • ZenDesk Tickets = 150 minutes Total time = 260 minutes or approx. 4.5 hours
- 32. The Automated Process This is so cool!
- 33. API Onboarding: Data Entry Points DB Admin Team
- 34. The Entry Points in the Automated Process
- 35. The Automated Process: Postman Part 1 The environment form variables are now stored in Postman Scripts • Create an Environment • Populate Variables using test script • Fill out the new Environment Form • Generate tickets to DB Admin team Time: 4 minutes
- 36. The Automated Process: RQ Set-up These steps still can’t be automated with Postman Time: 20 minutes After the DB Admin team is finished • Set-up Test Company • Security Roles and • Map Vendor
- 37. The Automated Process: Postman Part 2 There are 5 new variables created by the RQ set-up • After the RQ set up is complete • Add Additional Variables to the Environment • Use the Postman Runner to complete the process Time: 2 minutes
- 38. Video Demo You are going to love this!!!
- 40. The Automated Process: Time Saved That’s Half a Day Manual Process 1 Package = 4.5 Hours Automated Process 1 Package = 30 min Time Savings: 1 Package = 4 Hours
- 41. The Automated Process: Time Saved On 10 onboarding packages we save One Week Now we can say…. • An Automated Process • Takes minutes to complete and • We can focus on other tasks
- 42. iQmetrix.com | 1.866.iQmetrix © 2014 iQmetrix. All right reserved. iQmetrix, the iQmetrix logo, RQ and other trademarks, service marks, and designs referenced in this material are the exclusive property of iQmetrix Software Development Corp. and/or its subsidiaries.