function jt(e,t){var n=e+t;return n<=0?0:Math.round(e/n*100)}% found this document useful
Loading
Professional Documents
Culture Documents
Understanding The Internet Banking Adoption - A Unified Theory of Acceptance and Use of Technology and Perceived Risk ApplicationOriginal
Added by Joe Nguyen
Exploratory or Confirmatory Factor Analysis?: Diana D. Suhr, Ph.D. University of Northern Colorado
Added by Joe Nguyen
Measuring User Perceived Service Quality of Online Auction Sites (Liu 2010)
Added by Joe Nguyen
Exploratory or Confirmatory Factor Analysis?: Diana D. Suhr, Ph.D. University of Northern Colorado
Added by Joe Nguyen
A Comprehensive Framework For Service Quality: An Investigation of Critical Conceptual and Measurement Issues Through A Longitudinal Study
Added by Joe Nguyen
Some Moderating Effects On The Service Quality-Customer Retention Link
Added by Joe Nguyen
E Service+Quality+a+Model+of+Virtual+Service+Quality+Dimensions+ (Santos+2003)
Added by Joe Nguyen
A Measure of Retail Service Quality (Siu 2001)
Added by Joe Nguyen