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PMI® Case Study

AT&T established a Project Management Center of Excellence (PMCOE) the largest challenge the PMCOE faced was that during project activities, legacy companies SBC and AT&T merged. PMCOE applied a project management methodology that was in complete alignment with A Guide to the project management body of knowledge.

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Maryam Dastgeer
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403 views12 pages

PMI® Case Study

AT&T established a Project Management Center of Excellence (PMCOE) the largest challenge the PMCOE faced was that during project activities, legacy companies SBC and AT&T merged. PMCOE applied a project management methodology that was in complete alignment with A Guide to the project management body of knowledge.

Uploaded by

Maryam Dastgeer
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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PROJECT MANGEMENT

Maryam Dastgeer Click to edit Master subtitle style L1S10MBAM0040

PMI Case Study


AT&T Project Management style Click to edit Master subtitleCenter of Excellence: Communications Leader Promotes Project Management Leadership

Case study
The world's most advanced IP-based business communications service providers.
AT&T established a Project Management Center of Excellence (PMCOE). The largest challenge the PMCOE faced was that during project activities, legacy companies SBC and AT&T merged, bringing together two distinct project management improvement organizations with slightly different areas of focus.

Case study
Finally, effective and efficient communication would be a key element for the success of the PMCOE the PMCOE applied a project management methodology that was in complete alignment with A Guide to the Project Management Body of Knowledge (PMBOK Guide).

Project management applied


The Initiating Process- the PMCOE team received approval from senior management to establish the merged PMCOE. The Planning Process- The team determined which project management products and services from each legacy team continued to add value to the project management community. The Executing Process The team

Project management applied


The Monitoring and Controlling Process- The PMCOE reported business plan goals each month to senior management. The customer feedback was analyzed and incorporated into key findings that were then used to improve the PMCOE. The Closing Process - the integration of the legacy teams was completed successfully. To finally

RESULTS OF THE PROJECT


Effective communication was a vital element to the success of the project. Through the use of targeted project management techniques, the PMCOE project was achieved within budget and ahead of schedule. Preliminary results from the first PMCOE Client Satisfaction Survey showed greater than anticipated awareness and appreciation of the PMCOE mission, objectives and offerings.

QUESTIONS AND ANSWERS.


Why PMCOE applied a project management methodology? PMCOE project management centre of excellence applied a project management methodology because that was in complete alignment with A Guide to the Project Management Body of Knowledge (PMBOK Guide). A well recognized body of knowledge on the base of world best intellectuals. The priority was to ensure that the merging of the PM

QUESTIONS AND ANSWERS


What is the most critical point in initiation stage? And why? In project management at the stage of initiation, the thing which is critical is: Charter. Or approval for particular project. Because there must be some documentation and permission to start a project. The PMCOE team received approval from senior management to establish the merged PMCOE. A proposal was developed which included a needs assessment,

QUESTIONS AND ANSWERS


Did the project appear to be planned correctly? As the project was to merge two companies and the team, first of all approved the project and then planned it that what are products and services which must be continued and how to incorporate the strengths of both companies and whether are any tradeoffs which need to cater. The project was properly planned according to the guide of PMBOK. And

QUESTIONS AND ANSWERS


Why monitoring and control is so important and where should be the focus of monitoring and control? What was role of monitoring and control in this case? Monitoring and control is a process which is applied on each level whether it is initiation on closing of a project, though the stress level is relatively low on initiation and closing. In this case the team reported to the senior management on regular basis. And

QUESTIONS AND ANSWERS


Why communication is critical for the success of any project? The role of project manager is very important and he need to make sure that all of the process groups are running smoothly and the project is progressing as a set plan, so the communication flow becomes vital in such case to ensure the smooth flow of work.

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