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    Introduction To HCI-Lect#1

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    zain199012
    This document provides an overview of an introduction to human-computer interaction (HCI) course. The class goals are to motivate the HCI field and teach basics of interface design, evaluation methods, research problems, and the HCI community. The class will include lectures, readings, quizzes, presentations, and a final project involving designing and evaluating a new interface. HCI is important because interfaces can impact effectiveness, productivity, morale and safety. The field draws from computer science, psychology, communication and other disciplines to study interaction between humans and technology.

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    Introduction To HCI-Lect#1

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    zain199012
    193 views29 pages
    This document provides an overview of an introduction to human-computer interaction (HCI) course. The class goals are to motivate the HCI field and teach basics of interface design, evaluation methods, research problems, and the HCI community. The class will include lectures, readings, quizzes, presentations, and a final project involving designing and evaluating a new interface. HCI is important because interfaces can impact effectiveness, productivity, morale and safety. The field draws from computer science, psychology, communication and other disciplines to study interaction between humans and technology.

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    Introduction to HCI-Lect#1

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    This document provides an overview of an introduction to human-computer interaction (HCI) course. The class goals are to motivate the HCI field and teach basics of interface design, evaluation methods, research problems, and the HCI community. The class will include lectures, readings, quizzes, presentations, and a final project involving designing and evaluating a new interface. HCI is important because interfaces can impact effectiveness, productivity, morale and safety. The field draws from computer science, psychology, communication and other disciplines to study interaction between humans and technology.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    193 views29 pages

    Introduction To HCI-Lect#1

    Uploaded by

    zain199012
    This document provides an overview of an introduction to human-computer interaction (HCI) course. The class goals are to motivate the HCI field and teach basics of interface design, evaluation methods, research problems, and the HCI community. The class will include lectures, readings, quizzes, presentations, and a final project involving designing and evaluating a new interface. HCI is important because interfaces can impact effectiveness, productivity, morale and safety. The field draws from computer science, psychology, communication and other disciplines to study interaction between humans and technology.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 29

    Introduction to HCI

    Human Computer Interaction

    Class Goals
    Motivate

    the field of HCI

    Learn

    Basics of interface design Evaluation of interfaces HCI research problems HCI community (conferences and people)

    What the class will look like


    Lectures

    Readings

    + Quizzes + Presentations (?) Initial user study (web interface comparison) Final project
    Identify a client Create a new interface Evaluate the interface
    Differences

    between undergrad/grad

    Project requirements

    Why take this course?


    Build

    your portfolio a unique topic

    Work on a project youve always wanted


    Study Skill

    A computer science course focused on users

    building

    Important in most research Burgeoning job field

    Intro
    What is a user interface? Why do we care about design?

    We see this all the time.


    Whats good about the design of this error box?
    The

    user knows there is an error

    Whats poor about the design of this error box?


    Discouraging Not

    enough information No way to resolve the problem (instructions or contact info)

    Definition of HCI
    Human-computer

    interaction is a discipline concerned with the design, evaluation and implementation of interactive computing systems for human use and with the study of major phenomena surrounding them.

    http://sigchi.org/cdg/cdg2.html

    Why HCI is Important


    The study of our interface with information. It is not just how big should I make buttons or how to layout menu choices It can affect
    Effectiveness Productivity Morale Safety

    Example: a car with poor HCI Take 5 minutes for everyone to write down one common device with substantial HCI design choices and discuss with the neighbor the pros and cons. How does it affect you or other users?

    My Choice
    iPod

    by Apple Computers Pros:


    portable power ease of use # of controls

    Cons:

    scratches easily no speech for car use

    What fields does HCI cover?


    Computer

    Science Psychology (cognitive) Communication Education Anthropology Design (e.g. graphic and industrial) Ergonomics

    HCI Community

    Academics/Industry Research
    Taxonomies Theories Predictive models Empirical data Product design

    Experimenters

    Other areas (Sociologists, anthropologists, managers)


    Motor Perceptual Cognitive Social, economic, ethics

    HCI Tools

    Sound 3D Animation Video Devices

    Context sensitive/aware Personalizable Ubiquitous

    Size (small->very large) Portable (PDA, phone) Plasticity

    Usability Requirements
    Goals:

    Usability Universality Usefulness


    Achieved

    by:

    Planning Sensitivity to user needs Devotion to requirements analysis Testing

    Bad Interfaces
    Encumbering

    Confusing
    Slow Trust

    (ex. windows crashing) What makes it hard?


    Varies by culture Multiple platforms Variety of users

    Whats wrong with each?


    Type of error Who is affected Impact

    Whats a redesign solution?

    Requirements Analysis
    1. 2. 3. 4.

    Ascertain users needs Ensure proper reliability Promote appropriate standardization, integration, consistency, and portability Complete projects on schedule and within budget

    Ascertain Users Needs


    Define

    tasks

    Tasks Subtasks
    Frequency

    Frequent Occasional Exceptional Repair

    Ex.

    difference between a space satellite, car engine, and fighter jet

    Reliability
    Actions

    function as specified Data displayed must be correct Updates done correctly Leads to trust! (software, hardware, information) case: Pentium floating point bug Privacy, security, access, data destruction, tampering

    Standardization, Integration, Consistency, Portability

    Standardization common user-interface features across multiple applications


    Apple Web Windows

    Integration across application packages


    file formats

    Consistency common action sequences, terms, units, layouts, color, typography within an application Portability convert data and interfaces across multiple hardware and software environments
    Word/HTML/PDF/ASCII

    Cognitive and Perceptual Variation


    Blooms

    Memory

    knowledge, comprehension, analysis, application, synthesis, evaluation


    short-term and working long-term and semantic

    Taxonomy

    Problem

    solving and reasoning Decision making Language and communication

    Cognitive and Perceptual Variation


    Language

    and communication Search, imagery, sensory memory Learning, skill development, knowledge acquisition Confounding factors:
    Fatigue Cognitive load Background Boredom Fear Drugs/alcohol

    Computer anxiety Gender

    Personality

    What current games are for women? Style, pace, top-down/bottomup, visual/audio learners, dense vs. sparse data

    Which games do women like? Pac-man, Donkey Kong, Tetris Why? (Hypotheses: less violent, quieter soundtracks, fully visible playing fields, softer colors, personality, closure/completeness) Can we measure this?

    Cultural and International Diversity


    Language Date / Time conventions Weights and Measures Left-to-right Directions (!) Telephone #s and addresses Names, titles, salutations SSN, ID, passport Sorting Icons, buttons, colors Etiquette Evaluation:

    Local experts/usability studies

    Users with Disabilities


    Federal law to ensure access to IT, including computers and web sites. (1998 Amendment to Rehabilitation Act) Disabilities
    Vision
    Blind

    Hearing

    (bill-reader) low-vision color-blind


    Deaf Limited

    Mobility Learning

    hearing

    Dyslexia

    Keyboard and mouse alternatives Color coding Font-size

    Attention

    deficient, hemisphere specific, etc.

    Users with Disabilities


    Eye Gaze control Learning what helps those with disabilities affects everyone

    Good target area for a final project!

    Present procedures, directions, and instructions accessible to even poor readers Design feedback sequences that explain the reason for error and help put users on the right track Reinforcement techniques with other devices

    Elderly

    Reduced

    Other needs

    Motor skills Perception Vision, hearing, touch, mobility Speed Memory

    Touch screens, larger fonts, louder sounds

    Technology experience is varied (How many grandmothers use email? mothers?) Uninformed on how technology could help them Practice skills (hand-eye, problem solving, etc.)

    Children
    Technology

    saviness? Age changes much:


    Physical dexterity
    (double-clicking,

    click and drag, and small targets)

    Attention span (vaguely) Intelligence


    Varied
    Goals

    backgrounds (socio-economic)

    Educational acceleration Socialization with peers Psychological - improve self-image, self-confidence Creativity art, music, etc. exploration

    Children
    Teenagers

    are a special group

    Next generation Beta test new interfaces, trends Cell phones, text messages, simulations, fantasy games, virtual worlds
    Requires

    Safety

    They

    Like exploring (easy to reset state) Dont mind making mistakes Like familiar characters and repetition (ever had to babysit a kid with an Ice Age DVD?) Dont like patronizing comments, inappropriate humor
    Design:

    Focus groups

    Accommodating Hardware and Software Diversity


    Support

    a wide range of hardware and software platforms Software and hardware evolution
    Three

    OS, application, browsers, capabilities backward compatibility is a good goal

    Producing satisfying and effective Internet interaction (broadband vs. dial-up & wireless) Enabling web services from large to small (size and resolution) Support easy maintenance of or automatic conversion to multiple languages

    major technical challenges are:

    HCI Goals

    Influence academic and industrial researchers


    Understand a problem and related theory Hypothesis and testing Study design (well do this!) Interpret results

    Provide tools, techniques and knowledge for commercial developers Raising the computer consciousness of the general public
    Reduce computer anxiety (error messages) Common fears:
    Ill break it Ill make a mistake The computer is smarter

    competitive advantage (think ipod)

    HCI contributes to this!

    than me

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