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Barriers To Communication

The document outlines various barriers to effective communication, including jargon, emotional taboos, distractions, and cultural differences, which can distort messages and lead to misunderstandings. It emphasizes the importance of active listening, clarification, and reflection to overcome these barriers and ensure clear communication. Additionally, it highlights the need for skilled communicators to be aware of these obstacles and seek feedback to improve understanding.

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7 views18 pages

Barriers To Communication

The document outlines various barriers to effective communication, including jargon, emotional taboos, distractions, and cultural differences, which can distort messages and lead to misunderstandings. It emphasizes the importance of active listening, clarification, and reflection to overcome these barriers and ensure clear communication. Additionally, it highlights the need for skilled communicators to be aware of these obstacles and seek feedback to improve understanding.

Uploaded by

ak1491408
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Barriers to Effective

Communication
Reasons for the failure of communication

• There are many reasons why interpersonal


communications may fail.
• In many communications, the message (what
is said) may not be received exactly the way
the sender intended.
• It is, therefore, important that the
communicator seeks feedback to check that
their message is clearly understood.
Prevention for failure of communication

• The skills of Active Listening, Clarification and


Reflection may help.

• The skilled communicator also needs to be aware of


the barriers to effective communication and how to
avoid or overcome them.
Barriers
• There are many barriers to communication and
these may occur at any stage in the communication
process.
• Barriers may lead to your message becoming
distorted and you therefore risk wasting both time
and/or money by causing confusion and
misunderstanding.
• Effective communication involves overcoming
these barriers and conveying a clear and concise
message.
Common Barriers to Effective
Communication:
• The use of jargon
• Emotional barriers and taboos
• Lack of attention, interest, distractions, or
irrelevance to the receiver
• Differences in perception and viewpoint.
• Physical disabilities such as hearing problems or
speech difficulties.
• Physical barriers to non-verbal communication
• Language differences and the difficulty in
understanding unfamiliar accents
• Expectations and prejudices which may lead
to false assumptions or stereotyping
• Cultural differences
• Noise Barriers
• Choice of inappropriate channel
• Information Overloaded
• Poor Timing
• Improper and Inadequate Information
• The use of jargon. Over-complicated, unfamiliar
and/or technical terms.

• Emotional barriers and taboos.


– Some people may find it difficult to express their emotions
and some topics may be completely 'off-limits' or taboo.
– Taboo or difficult topics may include, but are not limited
to, politics, religion, disabilities (mental and physical),
sexuality and sex, racism and any opinion that may be seen
as unpopular.
• Lack of attention, interest, distractions, or
irrelevance to the receiver.

• Differences in perception and viewpoint.

• Physical disabilities such as hearing problems or


speech difficulties.
• Physical barriers to non-verbal communication.

– Not being able to see the non-verbal cues, gestures,


posture and general body language can make
communication less effective.

– Phone calls, text messages and other communication


methods that rely on technology are often less effective
than face-to-face communication.
• Language differences and the difficulty in
understanding unfamiliar accents.

• Cultural differences.
– The norms of social interaction vary greatly in
different cultures, as do the way in which emotions
are expressed.
– For example, the concept of personal space varies
between cultures and between different social
settings.
• Expectations and prejudices which may lead
to false assumptions or stereotyping.

• People often hear what they expect to hear rather


than what is actually said and jump to incorrect
conclusions.
• Noise Barriers

– It refers to a loud, surprising, irritating or


unwanted sound that disrupts the effective
communication process.

– It may be from telephone interruptions that cause


disturbance in the process of communication.
• Choice of Inappropriate Channel

– Proper channel must be selected in accordance


with the importance and the intensity of the
message.

– If a poor channel is selected, it is likely that the


message gets distorted or does not have the
desirable effect.
• Information Overload

– Care must be taken when providing the amount of


information to others lest they may lose it due to
the information being overloaded.

– A manager must make out how capable is a


particular employee in processing the message and
how much information can be provided to him or
her.
• Poor Timing

– timing of providing a particular message to others


should be appropriate.

– information communicated at the eleventh hour


may result in
• resentment
• causing the employees to lose the interest
• Improper and Inadequate Information
– Quality of a message.

– A good message contains meaningful and


appropriate information

– A poor message whether spoken or written does


not produce intended effect,
• it creates ambiguity and leads to misinterpretations.
Conclusion
• A skilled communicator must be aware of
these barriers and try to reduce their impact
by continually checking understanding and by
offering appropriate feedback.

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