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Defect Management 8066

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Vodela Kavya
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15 views26 pages

Defect Management 8066

Uploaded by

Vodela Kavya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Software

Inspection
and
Defect
Management

Kubendran G
Content
 Introduction
 Quality Management
 Defect
 Defect management
 Defect Classification
 Cost to fix Defects
 Defect Trends
 Defect Control
 Inspection – Review
 Software Inspection Process
 Case study
 In Formal Inspection
 Formal Inspection
Roles, Responsibility and Process
 Benefits of Inspections
 Conclusions & Questioners
 Feedback
Project Efforts
Work

Effort and Time +

Rework

 Rework is the cost of detection of defects, correction of


defects, detection of regression defects and correction of
regression defects
Rework
 Phase – wise Distribution of Rework

 Requirements : 1%
 Preliminary Design : 4%
 Detailed design : 8%
 Code & Unit Test : 12%
 Integration & System Test : 19%

Total Rework : 44%


Overview of Quality Management

 Reduce Rework to reduce time and costs


of Projects
 Quality Assurance - Prevention of defects
 Quality Control - Detect defect early
 Testing can be static and dynamic
 Testing- Testing application.
Defect
Defect, fault, Problem, Error, Incident, Anomaly,
Variance, Failure, Inconsistency, Feature, Bug

 The software does not do something that the


product specifications says it should do

 The software does something that the product


specification says it should not do
Potential Defects
 The software does something that the
product specifications does not
mention
 The software does not do something
the specifications does not mention
but should
 The software is difficult to understand,
hard to use, is slow or – in the tester’s
eyes – will be viewed by the end user
as just plain not right.
Defects 4 Cs

 Clear
 Consistent
 Correct
 Complete
Causes of Defects
 Omission : I forgot something that I knew I
had to do
 Ignorance : I forgot something, because I
did not know, I had to do it
 Commission : I did something wrong
although I knew how to do it right
 Typography : I typed something wrong
though I knew how to do it right
Causes of Defects
 Knowledge : I did something wrong
because I did not know how to do it
 Information : I did something wrong
because I did not have the right
information or information was misleading
 External : I did nothing wrong. The
problem was somewhere else and the
defect was introduced by some other
person
Defect classification

INSPECTION REPORT
 Major Defect
 Minor Defect
 Potential Defect ( Investigate, Clarify)
 Q – to be sorted during third hour off-line
PROCESS ANALYSIS MEETING REPORT
 Process Improvement Suggestion
 Product Improvement Suggestion
Cost to fix Defects

10000
9000
8000
7000
6000
5000
4000
3000
2000
1000
0
Reqs Design Code Testing Post Release
Defects Trends

Requirements 20

Design 40

Code 100

Unit Test 50

Integration Test 20

System Test 10

Defects Profile without Reviews


Defects Control

Requirements Reviews 5 (20)

Design Reviews 10(40)

Code Reviews 15(100)

Unit Test 7 (50)

Integration Test 3 (20)


System Test 1(10)

Defects Profile with Reviews


Review - Inspection
 Review:
Presentation of each SW Component to the Group
in each Development Phase
Discussion and Coordination with other components
Goal:
Clarification and Accept/Reject Decision
 Inspection:
Quality Improvement Process to the software project
Goal:
Defect Detection & Defect Prevention
What is Software Inspection/
Review
 Review is a team process to identify defects in
software work products early and efficiently.
 Review is a process where a group of people
scrutinize a work product with the intention of
finding defects.
 They find the defects, discuss and help eliminate
the defects and the cause of defects
 Review is a powerful, efficient and effective
process for defect management
Software Inspection Process

Requirements

Document Inspection

Design Test Plan

Document Inspection Document Inspection

Implementation Test Implementation

Applying Testing Tools

Document Inspection Code Inspection Code Inspection

Test
Inspection - Objectives
 Defect Detection
 documents are checked for
cleanness and consistency against rules
 Defect Prevention
 learning from defects found
 suggesting improvements
What is Software Inspection/
Review (cont..)
A simple process to identify defects
 Highly structured meeting
 Forum for independent evaluation
 Form of static analysis or static testing
 Early, in-process validation technique
 Form of quality and reliability engineering
 Performed by software engineering
Objectives of Software
Inspection
 Identify as many defects as possible
 Identify defects in early stages of life cycle
 Identify defects before testing and fielding
 Identify defects cheaply and inexpensively
 Reduce development and maintenance
costs
 Shorten development cycle time
 Quantitatively control quality and
reliability
InFormal and Formal Inspection

 InformalCase Study
 Formal Case Study
Formal Inspection Process

Inspection Stage Description


Identifies work product to be inspected and
Review Planning sets the inspection schedule.

Optional phase where team members who are


Overview Meeting unfamiliar with the work product to be
inspected receive orientation.
Team members inspect the work individually
Individual Preparation looking for defects in the work product.

Log Bugs, agreed by all .


Defect Logging Meeting

Root cause analysis.


Process Analysis Meeting

Action, Update the bug status.


Rework

The rework is verified, final inspection data is


Follow up collected and summarized, and the inspection
is officially closed. - Baseline the doc.
The Formal Inspection Team
 Author
 The individual that assumes the role of Author will be ultimately responsible for
updating the work product after the inspection.
 PM.
 Moderator
 The Moderator is responsible for ensuring that the inspection procedures are
performed through out the entire inspection process.
 Lead.
 Reader
 The reader is responsible for leading the Inspection Team through the
inspection meeting by reading aloud small logical units, paraphrasing where
appropriate.
 Recorder
 The Recorder will document all defects that arise from the inspection meeting.
 This documentation will include where the defect was found.
 Inspector
 All of the Inspection Team individuals are also considered to play the Inspector
role, independent of other roles assigned.
 Observers or Passive player or QA
Benefits of Inspections
 IBM
 Inspections Resulted in:
23% Increase in coding Productivity
38% Reduction in Defects detected after Unit test
 AT&T
 Inspections Resulted in:
14% Increase in Productivity
Tenfold Increase in Quality
 Inspections are 20 times more effective than Testing
 HP
 80% of Defects detected by Inspections were unlikely to
be detected by other means
Conclusions
Reviews prepare the ground and stabilize SDP
Adaptation of the inspection method for the Environment
Gain in quality and experience
Appreciated by authors and peers
Help for team building in a distributed environment
Future
 Good understanding for the next phase:
 stabilize inspection process and keep style
 provide a helpful framework based on experience
 use it through entire development cycle
 ‘lighter’ inspection - faster turnaround time
 use sampling techniques
 keep real logging meetings where possible
 provide metrics
 stay flexible and efficient

http://atddoc.cern.ch/Atlas/DaqSoft/sde/Welcome.html
[email protected]

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